First Class Tvs Reviews Summary
First Class Tvs has a rating of 3.8 stars from 1,736 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with First Class Tvs most frequently mention customer service and good deal. First Class Tvs ranks 2nd among TVs sites.
Excellent product. However, the price of the item I purchased dropped $800 the day after I paid for it. I contacted them to ask if I could receive this discount, or even half, and the person I spoke with said they would look into it for me. I never heard back from anyone and never received any discount. Since it took a week before it was even shipped, I could have easily cancelled my order and then purchased it for the lower price, but since I was in need or a TV, I didn't bother with it. I think it would have been nice to receive a discount or at least had the 'white glove delivery' for no charge, but I ended up paying an additional $150 for this. I have 15 TVs in my house. This one was replacing a JVC RS4500K projector, which I'm selling because I'm selling my house. I'll remember this next time I'm in the market for more TVs.
Great seller will use again.
Best price, free shipping, fast delivery and good communication. Highly recommend seller.
Awesome prices. Just be prepared for a rather slow delivery process (3-4 weeks from purchase) since they offer free shipping and the trucking company is not the fastest. I ordered a very large TV and opted for the white glove delivery. The delivery went smoothly and I could not be happier with the product or the extra care the delivery men took with my purchase.
They very good service and support.
Delivered on time and with zero hassles.
This is my third tv from them. The product is great and price is very good. Shipping however is extremely slow. I bought this tv for my parents who live in Wilmington NC and I live in Charlotte. My TVs came in about 7-9 days but come to find out their tv sat in Charlotte for 2 weeks before it arrived in Wilmington.
I get it with the price with free shipping but I just think they should be upfront about it. It wouldn't change my decision with buying from them again.
Took awhile for delivery...but that was expected...TV arrived in perfect condition...delivery driver unpacked and tested the TV before they left...very pleased!
Awesome price, customer service and product. Would buy from seller again!
Made the purchase through Ebay, the transaction was easy and the shipment was fast.
NONE
The order process was good. The time it took to receive was a bit frustrating. I believe the trucking company used has to hold freight for a while before shipping to where I live. Normally should not take more than a few days but this took a few weeks.
Perhaps working on transit times with your carrier would be beneficial.
I never received confirmation of shipping etc. The product is great but they can work on communication with the customer. I had to call and ask about delivery and never received an email.
Came earlier than expected and package was perfect.
Awesome!
I'd do business with Firstclasstvs again. Smooth, uneventful transaction.
Great buy, no issues at all
Everything went great. Delivery was prompt. TV is great!
Very positive experience. Great price for new TV. I received a call from customer support to confirm my address and explain how shipping works, how to track my order, and different delivery options available to me. Delivery was on time, as promised. The delivery team made sure the TV was working correctly before leaving. Very pleased with the experience!
I would buy from Firstclasstvs again
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members