First Class Tvs Reviews Summary
First Class Tvs has a rating of 3.8 stars from 1,736 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with First Class Tvs most frequently mention customer service and good deal. First Class Tvs ranks 2nd among TVs sites.
Great experience best price
TV came fast and as described... this was the cheapest price I could find. I would definitely recommend and I will buy again.
Product arrived quickly and flawless. Do be aware that there is shipping insurance that will be added on to the base price of the product, but because there isn't sales tax, it is still cheaper than buying locally.
Great deal on an LG OLED. Fast processing and shipping. They do call to up-sell additional services, but very polite and friendly. The additional insurance looked like a good deal for the price but I was tapped out so I declined. Agent was still nice. Still waiting on tv, will update if any issues.
I purchased the LG OLED65B8PUA Series 65" Class HDR UHD Smart OLED TV for 15% less than it costs on Amazon. It took a couple weeks to get here but was worth the wait. Best TV I have ever owned and there was nothing wrong with it at all. I usually do all my shopping on Amazon but First Class has better deals. I see people have complained about shipping... read the print, they say the costs right there! I recommend them for sure.
Prices were great and service was very good helping get the right products. They also helped set up the products when assistance was needed. Thanks
INITIAL PRICE WAS MUCH LOWER THAN OUR LOCAL COMPANY.
BY THE TIME THEY WERE THROUGH ADDING THEIR "NECESSARY
FEES" THE PRICES WERE ALMOST THE SAME AS LOCALLY.
WE WERE PROMISED 'WHITE GLOVE' DELIVERY WITHIN A WEEK. "DUE TO THE HOLIDAYS", IT TOOK SEVERAL WEEKS. THE 'WHITE GLOVE' SERVICE ENTAILED TWO THUGS PLUGGING IN THE T. V. TO SHOW ME IT HAD POWER. THEN THEY LEFT THE T. V. IN THE BOX ON THE FLOOR.
WE HAVE HAD TROUBLE WITH THE SOUND FROM DAY ONE.
BUT, JUST DON'T WANT TO DEAL WITH THEM.
I was able to get a great deal for an 82 in Samsung TV that was either overpriced or out of stock everywhere else I looked. I was not aware there would be a little extra in shipping charges after I placed my order, but still got a great deal, so no major complaints!
What a great experience at First Class TV. So many times I thought I was getting a good deal it ended up as a scam. David at First Class TV was wonderful to do business with.
Was a little skeptical at first but was more than happy with the customer service, professionalism and cost for my LG 55" OLED TV from First Class TV. The price was best I found at the time I was looking and it was delivered quickly by an also very professional delivery group. Cannot say enough good things about my experience.
Sheryl F
Factory sealed 77" LG OLED. Pricing was outstanding. Product was shipped promptly. Customer service was excellent. Would certainly use them again.
I was amazed by the extent of professionalism in the customer service displayed by First Class TVs. I was looking for 82 inches Samsung Tv from stores very close to me. But when I searched on google, First Class TV was able to offer this very TV with about $600 less than other stores. I thought it was a scam until I took a shoot at it and got a deal of a life time.
Television was delivered timely without a damage and pretty working excellently.
Thanks First Class TV. I would recommend friends and family members to order Tvs from First Class Tvs without hesitation.
One thing about living in the good old USA, the abundance of companies willing to serve you. First class TVs is among them. Even with the added cost of insurance, they still had the lowest cost overall. That being said, I wish that they add that extra cost info on their
Online website instead of a follow up email asking you to call to inform you of the additional cost. By the way, the LG OLED TV is GREAT.
I was skeptical at first because the pricing was so good but I'm glad I went thru with it. Got exactly what we ordered and everything went smoothly on the delivery. Wouldn't buy a TV from anywhere else.
In reading other reviews that complained about shipping insurance, if you read the description thoroughly, it clearly states this additional charge. Even with the shipping insurance, the overall price with an extended warranty was the most reasonable of any. I received a follow-up call immediately after my online purchase to confirm the details. While my delivery was later than expected, the delivery company did respond to my inquiry promptly to advise of a new date. Further, the delivery personnel were friendly and efficient, testing my television to ensure everything worked. We put off upgrading our television for years but finally bit the bullet and purchased the LGOLED65" Smart TV... wow! Exceeded our expectations!
I bought a Samsung QN65Q80R and said includes Free Shipping.
No mention of shipping Insurance.
Told them to Cancel it then.
I ordered a TV from these guys thinking that I got the best price around. A few hours later I get a call saying that I need to authorize an additional charge of roughly $180 for 'shipping insurance' that wasn't included on their website price. After succumbing, I expected to promptly receive my TV. Almost a month later, it never showed up, and the product hadn't even been released to the shipping company. I canceled the order and got my money back. Totally unacceptable.
Good service, great price.
Smooth transaction.
No problems. TV arrived before expected.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
The website specifically states that there is shipping insurance on TVs thats quoted after the purchase. It is quoted afterwards since our company strives to give each customer their very best price possible.
Instead of putting a very high price at checkout so everyone pays more than they should we leave out the shipping insurance and quote it based on each customers location, item, value this way you can save the most money. A key factor you are forgetting is that even after the shipping insurance it was still the lowest price by far you found anywhere..