On Sitejabber, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
FineArtAmerica is a marketplace that connects artists and art buyers. The site sells on behalf of artists: art prints, posters, and ceramics, among other art forms.
FineArtAmerica has a rating of 4.7 stars from 2,620 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with FineArtAmerica most frequently mention high quality, customer service and timely manner. FineArtAmerica ranks 11th among Home Decor sites.
We monitor reviews for authenticity
I purchased it and received it really quick. It is exactly what I saw on the site and the recipient was ecstatic to receive it.
I bought two shirts from FineArt America, and they shipped to my home within a week, maybe two, after I placed my order. The cost of my items seemed better then what I'd paid for similar items off Amazon. In loved being able to customize my shirts. The quality of the fabric is great! Not like the thin shirts I get when I order from Amazon. These custom shirts I believe will last for years. I will definitely be a repeat customer!
Very good product. Ultra fast delivering (from US to Italy). Perfect packaging. Absolutely recommended.
Ordering was super easy and my order was delivered very quickly.
I was very pleased with the masks that I received as well as the timeliness of the delivery during a time like this. The masks are made with great quality and arrived within a week of order.
The picture looks great in home office. Very happy indeed!
I placed my order on May 27th, it is now June 21st - NOTHING! They said it would take 3-5 business days to prepare my picture and frame it, and an additional 7 days to ship it. I should have had it by now. I have security cameras, so that's not the issue. This art work is something I was looking forward to, I would either like a refund (because it was expensive, or I could like another picture sent to me ASAP). Thank you.
A great all around transaction with super fast shipping.
Easy ordering options.
Smooth with no problem whatsoever
I will definitely b making more purchases to add to my collection.
Purchased a tennis facemask from FineArtsAmerica. Not only was the quality of the product extremely satisfactory, but the Website was easy to navigate. There was numerous items on each screen load with a short explanation of each item. Very user friendly.
Love my shower curtain. Telling all my friends about it.
While I don't do lots of business with FineArtAmerica, it's my go-to site for greeting cards and the occasional accessory. The quality of the art and artists represented on FAA is superb across the board. Their service and delivery times are excellent. The only downside to this organization is that my self-esteem suffers when I look at what so many others have created in comparison to my attempts at artistry.
Almost any image you could imagine printed with the highest quality; at very reasonable prices and delivered expectantly. What more could you ask for?
Fast delivery, fun artist face masks garnering lots of compliments. They are comfortable and easy to wear as well as fun and colorful.
Has many unusual products. I enjoy shopping for personal things. I love having items that are a copy of my animals. You offer beautiful pictures at a reasonable price. Every item has arrived safely. I also prefer the payments through PayPal. I really like having other choices of the item I have selected.
I bought three facemasks. The website was easy to navigate, checking out was simple and the masks arrived in a reasonable amount of time. The quality is excellent and the artwork is beautiful. I highly recommend.
After hours and hours of looking, my husband and I agreed on 2 pieces of Artwork. We were not disappointed! Both are absolutely beautiful.
This site is garbage and is as predatory as an MLM. They literally provide no service other than to gather people with more talent than them into a collective space. That would be fine if their business practices weren't absolutely awful. They tried to tell me that they were "understaffed" for my order that was supposed to take 2-3 business days which then magically turned into 10-15 business days (5 times longer) after they had my money. Don't call people you contract your staff. Also, don't get angry with customers because your artists don't want to work for you for whatever sum you take out of each order. It's stated absolutely nowhere on the site. To make matters worse their support staff is rude and is one track minded. They exist only to tell you what you already knew and not help at all, all while speaking in a condescending tone, yes I'm talking about you Jasmine.
The support person I had then cancelled my order without my confirmation after me asking to speak to someone who could effectively help me. Oh and they're going to send a confirmation of that cancellation sometime in the next 2-3 business days, so I might see my money back by 2021, but who knows with how short staffed they are.
Answer: FAA is a Terrible Company and I think most if not ALL 5 star reviews are Fake! I was a member there for 4 years and it was all downhill. Stayed as long as I did because I was still making sales. But they WENT OUT OF THEIR WAY to block me from any Features or posting in communities. Order from them and you'll be very disappointed. Shipping costs are very high and if you want to return something they'll make you pay shipping AGAIN! The quality of the work they ship is also disgraceful. They even use a fake Corporate Address. STAY AWAY FROM THIS HORRIBLE COMPANY!
Answer: I have been a very loyal and outspoken fan of Fine Art America until I had to deal with their customer service department regarding two defective pillows I received. I have tried calling. I have tried leaving messages. I have tried emailing. I have not gotten an accurate and clear response to my inquiry on these pillows. So, yes, now I am posting a negative review which is quite unfortunate. I will also go to the site you mentioned and post my review there also. Fine Art America needs to up their customer service quality, immensely.
Answer: You answered your own question - you haven't done ANYTHING. How do you expect to be found? You have to advertise. There is plenty of information in the forums on the site on how to do that. If you upload and sit, that's all your doing. You have to tell people you exist. The site only prints the work. This is also the wrong place to ask this, ask in the site and you'll get a flood of answers. I also can't say much here because i need to see the quality of your work, is it well presented? Do you have keywords, descriptions, are you adding work all the time? Do you have social connections and so on. Its a lot of work. ---Mike Savad http://www.MikeSavad.com
Answer: Technically there is a phone number for customers when you log out. While not ideal, it might work if you call that number. Otherwise use tech support and be sure to use a gmail address.