On Sitejabber, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
FineArtAmerica is a marketplace that connects artists and art buyers. The site sells on behalf of artists: art prints, posters, and ceramics, among other art forms.
FineArtAmerica has a rating of 4.7 stars from 2,620 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with FineArtAmerica most frequently mention high quality, customer service and timely manner. FineArtAmerica ranks 11th among Home Decor sites.
We monitor reviews for authenticity
This piece is beautiful. The colors are vibrant and the artistry is impeccable. Very happy with my purchase. Ots a classic that will last the test of time
I ordered a framed print on July 4. My PayPal receipt came through, but I never got a confirmation email from the company. When I had still not heard anything two weeks later, I contacted the company through PayPal as my saved password would no longer work on the website. I never got a reply from Fine Art America. Today (July28) I received my purchase and am extremely disappointed. The vibrant colors I had been attracted to in the print were dull and rather lifeless and the black "wood" frame was cheap plastic Have sent it back for a refund.
Prompt delivery, quality products with beautiful art work. I will definitely recommend this site to others.
The site shows the poster clear and exact, but when I received it it's blurry and parts of the picture is cut off. I'll never use FineArtAmerica.com again.
I purchased Peony Love phone case. Beautiful design and have received many compliments. Highly recommend her art work!
I really like this vendor! They have a vast selection from many well known artists. They carry many of the art works in various sizes. The matting and framing selections give you the options to customize the art to fit your needs. They take excellent care in packaging the items for shipment. I have been pleased with all my purchases from FineArtAmarica!
FineArtAmerica has a wide range of art available in a variety of sizes-I was able to find exactly what I needed for a difficult size frame-the art arrived quickly and in packaging that ensured that it arrived without damage. Just love the final result!
Loved this print seen in an ad on vogue. Found it on line with Fine Art of America So proud, ease, lots of choices with or without framing, even choices of frames, reasonable prices and fast shipping. Was even more pleased when it arrived. Beautiful and ready to hang! Yeah!
I have left 4 emails over the last 6 weeks, and talked to the answering service twice (they know nothing and cannot help you, they just answer the phone and tell you to email them!) no one has answered or called back. I really liked being on here the site looks great and was easy to set up, but if I can't get help I'll have to leave.
I loved the opportunity to choose art from Havenlight. I am able to have affordable prints that bring me joy and peace. You need to go to the site to see for yourself and you will be glad you did!
Was very happy with the face masks I ordered. They are artistic and really nice.
I discovered FineArtAmerica thanks to an artist which I knew was great and he works with FineArtAmerica so my experience became even better (i started following them on fb and Ig, they are that good :) ) even if they are shipping from all over the world, you can think of them as your friend knocking on your door in few days with your favourite piece of art ;) Communication and delivery in art, they choosed really well they're field.
Fine Art America has a website that is easy to navigate and has a vast collection of art and apparel. I was able to easily maneuver around the site and find what I wanted. I get a lot of compliments on the items I have purchased. I recommend Fine Art America to all my friends and family.
The two face masks I ordered from Douglas Pittman through Fine Art America we're just as illustrated on the web site. I am 100% satisfied with the way Fine Art America's web site processed my order and kept me aware of the shipping process. I will definitely consider Fine Art America again for my artistic needs.
Site was easy to use. The items I ordered were better quality than I expected!
Beautiful photographs... good job on transposing them to masks.
Received two masks. They are very well made and I was extremely happy! Delivery was fast too. Highly recommend!,
I love the masks and am pleased for such a wide variety of items. Lovely and well made.
Answer: FAA is a Terrible Company and I think most if not ALL 5 star reviews are Fake! I was a member there for 4 years and it was all downhill. Stayed as long as I did because I was still making sales. But they WENT OUT OF THEIR WAY to block me from any Features or posting in communities. Order from them and you'll be very disappointed. Shipping costs are very high and if you want to return something they'll make you pay shipping AGAIN! The quality of the work they ship is also disgraceful. They even use a fake Corporate Address. STAY AWAY FROM THIS HORRIBLE COMPANY!
Answer: I have been a very loyal and outspoken fan of Fine Art America until I had to deal with their customer service department regarding two defective pillows I received. I have tried calling. I have tried leaving messages. I have tried emailing. I have not gotten an accurate and clear response to my inquiry on these pillows. So, yes, now I am posting a negative review which is quite unfortunate. I will also go to the site you mentioned and post my review there also. Fine Art America needs to up their customer service quality, immensely.
Answer: You answered your own question - you haven't done ANYTHING. How do you expect to be found? You have to advertise. There is plenty of information in the forums on the site on how to do that. If you upload and sit, that's all your doing. You have to tell people you exist. The site only prints the work. This is also the wrong place to ask this, ask in the site and you'll get a flood of answers. I also can't say much here because i need to see the quality of your work, is it well presented? Do you have keywords, descriptions, are you adding work all the time? Do you have social connections and so on. Its a lot of work. ---Mike Savad http://www.MikeSavad.com
Answer: Technically there is a phone number for customers when you log out. While not ideal, it might work if you call that number. Otherwise use tech support and be sure to use a gmail address.