FineArtAmerica has a rating of 4.8 stars from 2,515 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with FineArtAmerica most frequently mention high quality, customer service and timely manner. FineArtAmerica ranks 8th among Home Decor sites.
Quick, easy and exactly as described. We love the oregon themed sofa pillows
They were very creative and just what I was looking for.
They were great in every aspect, from purchase to delivery
The photo was as pictured and looks great on my wall. Also shipped in a timely manner.
Love my piece of art - came quick, beautifully done on wood.
Product exceeded expectations and a reasonable delivery time. Will order products from them again.
Everything was as expected, nice t-shirt, short delivery time
I've had a great etc with my art from FineArtAmerica. Wonder service and beautiful pictures.
Easy ordering system. Excellent quality print. Good shipping
Amazing packaging mugs came perfect condition impressed with the quality!
Easy to buy. Hasn't arrived yet, sono clue on quality.
Called person was pleasantly helpful
Apologized. But item not received yet
Beautiful rich color choices. Shadows and scale are very nice. Large price for a canvas print.
A beautiful mug, just as described! Arrived in perfect condition!
Wonderful customer service and good quality t-shirt. My husband will love it!
Great art prints,,, good service,,, quick shipment... very satisfied
Answer: FAA is a Terrible Company and I think most if not ALL 5 star reviews are Fake! I was a member there for 4 years and it was all downhill. Stayed as long as I did because I was still making sales. But they WENT OUT OF THEIR WAY to block me from any Features or posting in communities. Order from them and you'll be very disappointed. Shipping costs are very high and if you want to return something they'll make you pay shipping AGAIN! The quality of the work they ship is also disgraceful. They even use a fake Corporate Address. STAY AWAY FROM THIS HORRIBLE COMPANY!
Answer: I have been a very loyal and outspoken fan of Fine Art America until I had to deal with their customer service department regarding two defective pillows I received. I have tried calling. I have tried leaving messages. I have tried emailing. I have not gotten an accurate and clear response to my inquiry on these pillows. So, yes, now I am posting a negative review which is quite unfortunate. I will also go to the site you mentioned and post my review there also. Fine Art America needs to up their customer service quality, immensely.
Answer: You answered your own question - you haven't done ANYTHING. How do you expect to be found? You have to advertise. There is plenty of information in the forums on the site on how to do that. If you upload and sit, that's all your doing. You have to tell people you exist. The site only prints the work. This is also the wrong place to ask this, ask in the site and you'll get a flood of answers. I also can't say much here because i need to see the quality of your work, is it well presented? Do you have keywords, descriptions, are you adding work all the time? Do you have social connections and so on. Its a lot of work. ---Mike Savad http://www.MikeSavad.com
Answer: Technically there is a phone number for customers when you log out. While not ideal, it might work if you call that number. Otherwise use tech support and be sure to use a gmail address.