FedExReviews 2,890

Don't use fedex worst $#*!ing shipper ever Couldn't find my package for 38 hours it hours then they finally find it and attempted at delivery and the delivery driver doesn't even knock on my door leaves a sticker and left where worst company in the world

Failed to deliver my engagement ring on time before we were leaving the country. I am sickened by the terrible customer service and failure to follow instructions for delivery. I do not recommend this company ever.

FedEx is completely unreliable and unprofessional. Two days in a row I have taken off work to recieve my packages and both days their driver lies saying they attempted delivery. I live in an apartment building and we have both an office and security who both testify that FedEx never attempted the delivery. I paid for delivery and on Thursday Sep. 16 2021 I had to Uber to go get my package that should have been delivered. Now today Friday the 17th I have to go back up to Fedex to get my second package because their driver refuses to do his job. That is two full days off from work i cannot make up for Fedex being both incompitent and unprofessional. I would never recommend their services to anyone.

Customer Service is useless. They are clueless and completely unprofessional. I have paid extra to expedite shipping, they are happy to take my money, but NEVER deliver on time. It is WOEFULL!

I live on a white rock road and I get plenty of dust but when FedEx drives down the road it is as fast as they can in a 1\4 mile road. You can't see for at least 5 minutes after they drive by. SLOW DOWN!

Fedex is the worst. I was given 4 different pick up times today. They tell you what you want to hear so they can get off the phone.
I had 2 medical packages, on ice, that needed to be overnighted. After multiple attempts today, the packages are still, at 10pm, sitting on my porch. They do not care at all.

I'm absolutely irate. They lost my package and sent it to someone else. I never got my item after all this turmoil. Why doesn't this company do things like Amazon where they take pictures and require signature for expensive items. This is absolutely ridiculous and I just lost a 32in 4k gaming monitor. Now, someone is happily enjoying my product or is selling it for profit. I'm here on this end suffering because of their mistake.

Always late tracking sucks never updated until package is delayed always something never on time $#*! customer service

Delays. Different delivery dates. My package was in the state where the package was to be delivered in the A.M. then left the state 12 hours later. No customer service available to assist. I needed the product for a birthday party but missed it. Now hoping to receive in time before my vacation. HORRIBLE!
Try carrier pigeons. They're faster.

How are you going to say you guarantee a day but not a time when my package was supposed to be delivered today and it was not I was really counting on getting it today because I have a guest in town and no where for them to sleep and now you can't even talk to a live person to ask questions

My package was supposed to arrive 8 days ago, it said it was on a truck to my house 7 days ago, then again 6 days ago, and again 5 days ago. Then, after it didn't arrive 5 days ago I placed a next day pickup on it, low and behold it was still not available 2 days later.

Now, I was told they were putting a trap on it at the facility in Portland, and they still haven't located it, hours after they said they would. They've done little to nothing to remedy the situation, they keep making false promises and lying to my face.

I will NEVER use FedEx to ship something again, as long as I can help it.

Been waiting on my package for awhile now they been giving me the run around! Do not get fedex!

I purchase live coral from World Wide Corals on a monthly basis today makes the second time in 4 months Fedex has had issues with on time delivery. I pay for over night service because the corals cant survive more than 24 hours in the plastic bags filled with sea water without serious damage or death usually the later. Her is the real nut buster I have had 2 other shipments from Fedex to arrive in that time period so in other words the packages that are not critical arrived on time but the over night package is delayed. Fedex has already delivered to my house once today now the y will make a second trip to deliver my over night shipment, how economically sound and efficient is that, WOW

Paid $249.00 for Express shipping from Laguna to Bonsall, CA. 3 days later still expecting delays. Called customer care multiple times; what horrible service. The last time same thing, deliver driver lied about even making an attempt to deliver, and when they finally did they left my package at the bottom of the stairs in front of a garage space that didn't belong to me. It's as though when you complain they intentional hold your package ransom. I will never in my life use Fed-Ex or purchase if they have to ship Fed-ex. They should be ashamed of themselves. Rip offs.

I would leave no stars if that were possible. I have spent 2 days at home, missing 2 days of work waiting for a package because I have to sign for it. The first day the driver marked that he attempted to deliver my package at 526p but noone ever came to my house with a delivery and I have security camera footage to prove this. The delivery was rescheduled for the next day by 430p and at 1257p I got a new update that it would be delivered by 8p. I filed a complaint on the driver for flat out lying about attempting a delivery the first day, but that fell on deaf ears because I have yet to receive a call from the complaint department. I have called FedEx to get some kind of assistance and assurance but they just repeat the same info I get from my updates. FedEx is absolutely ridiculous and I would've never chosen then to deliver my package but I didn't make that choice. Horrible service and I cannot speak to all of the drivers but the one who was/is supposed to deliver my package is the worst.

I have had a package sitting at the delivery depot 7 miles from my house for 9 days. No help in any way