FedExReviews 2,892

Walmart should cancel their contract with FedEx! How you going to guarantee your items to be here on the date and it gets delayed by FedEx? When we pay our money to get something before Christmas we want it before Christmas not after! These lazy a$$ people they are hiring don't want to work, FedEx should know what to expect around the Holidays and hire people that want to work. We shouldn't have to suffer not receiving our items on time for the poor decisions corporate wise not prepared for! Walmart cancel this contract ASAP!

1st time-lied & put pkg in USPS box(FEDERAL CRIME) that was supposed to be signed for & put on front porch.
2nd time-lied about signed for and not delivered. I Complained and driver lies & comes with pkg, days later. Says found at neighbors. BS--neighbors know me, liar.

Fedex is a piece of trash abroad, they never deliver a package on time, they do not care about they costumer, that is the reason because they have one star.

I have deliveries that day they will be delivered then changes to pending obviously it's somewhere but who knows where and my business will come to a stop because it is not 5 days past the original delivery date pay double or triple to not have a shipper use fed ex cause you will never see your package

It is so terrible. I lost my packages the second time. Tracking says delivered, but it has never been delivered. I called Fedex, they are investigating but I am pretty sure. They will not find them.
I have no idea what I need to do

I had 2 packages. One I ordered last week and one I ordered 2 days ago. Both coming to Parker, CO. The one I ordered last week was sitting in Denver for 4 days. The excuse they gave me…bad weather. What bad weather? I just tracked it and it's now in Broomfield. Why? Not even close. The one I ordered 2 days ago was in Denver this morning and delivered this afternoon. Complete idiots. Now it will be probably another week before I get the first package.

Just called Fedex for a late package and the lady was rude and had an attitude with me. After that she gave me a very vague response and just shoved me off saying that your package would arrive next week with estimated specifics or time frame. The package was in god damn Alaska and was saying it would arrive today at 1pm so I already knew something was up then I get a email saying your package will come today even though thats literally impossible because I live in Texas?! It had shipped on the 11th and was supposed to come on the 14th then got delayed to the 17th and now I gotta wait longer because its friday and they dont deliver on weekends so thats another extra 2 days so the 20th. And thats not even guranteed since the lady on the phone gave me no specific time so it could be even farther. This was my first time ever ordering and will be my last. I hope y'all go out of business and become bankrupt. Go to hell

Sucks, can't even send delivery estimate after they have had my package in transit for 2 days. Terrible

I have recently tried using FedEx professionally twice in a row. The first time the ‘next day delivery' package was lost for 2 weeks, then returned undelivered. The second time a ‘before delivery at 11:30 next am was ‘delayed'. Trying to get an answer from them is almost impossible. Getting a refund made extremely difficult. Ordered date sensitive item personally last week. Should have been here Tuesday. Arrived in WV 6 am Tuesday morning, I'm in Florida. Sat in WV for 3 days. Message today (Friday) saying it will arrive by 3:30 today. It's 3:40 now and item is still sat in Orlando, not moving, no update. Tried calling for help, complete waste of time. I shall ban their use within our group first thing Monday and try to avoid placing orders with any company that uses them. Very unreliable and unprofessional.

I have literally watched my package go back and forth from city to city. Starts out saying it's in a town very close to me and then ships back to a town 2 hours from me. Twice this has happened. Not sure why it keeps going back and forth! First off it sat in one of their warehouses for 8 days without moving at all! Called customer service... what a joke! All she could say is... Well you know this is the busiest time of year. Not my problem! Tracking keeps going from giving me a date it will be delivered to saying It's on it's way! Have been waiting on this packager since the 6th and hear we are on the 17th. Not using them again if it can be helped.

I have been waiting for 7 days for my package to be delivered. Each day I get the notice that it is on the truck for delivery and each day it doesn't show up. Spent 30 minutes on the phone trying to find out why and after finally getting the robot to transfer me to a representative she tells me it it is on the truck and will be there by end of day. Well what do you know it is still not here. This is the 4th time they have done this to us and each time we end up having to go to the facility that is 40 minutes away to pick up the package our selves.

Why did i pay for 2 day express delivery? Package has been on a truck now for 4 days, Fedex has been to my neighbors on 2 of those days. Its didheartening to pay for top service and then have to worry whether my package will show up or not, unacceptable. Have no pkg yet to be able to put up a photo.

Ordered a small chest freezer and Fedex delivered it. However, despite the box clearly being marked "this side up" with a giant arrow, they managed to deliver it upside down. It was obviously upside down the entire time they had possession of it because the bottom had no scuff marks or dirt. Even better, the driver delivered it AFTER 9:30 pm (because I checked before I went to bed) never knocked and we had a torrential rain storm overnight. Regardless I woke up to a disintegrated cardboard box and a wet upside down freezer.
Thanks Fedex.

Fed ex does not care about customer service. Your package will ride around on the truck all day and when it gets dark, the driver has to run and hide. This means that your tracking gets delayed. I ordered tires and they were on the truck for delivery Tuesday. Got dark and it was rescheduled. Back on the truck Wednesday. Finally show up at 4:12, but only has 3 tires. 4th back on the truck Thursday. Gets dark, delayed again. By the way, the tires were 30 miles from my house both times. I could have crawled to fed ex and pushed the tires back to my house in less than half the time it took them to deliver. I see amazon and UPS out late at night, but fed ex evidentially has a bed time. Don't know how they stay in business with a 1.5 star rating.

I received a package on Saturday December 11th, 2021. It said perishable on it. I saw as soon as Fed Ex truck pulled away. It was addressed to someone with a different house number than mine and a different street. I called Fed Ex right away and told them they needed to contact the driver to pick this up and deliver to correct address. He said would take 1 or 2 days. To leave the package on my porch. The next day I received a delivery from Fed Ex and the driver looked at the other package and said this is from Saturday as if he wondered why it was still on the porch. Apparently he didn't notice it had an address different from my address. Then he left. It is now Thursday December 16th and the package is still sitting on my porch. I have tried calling multiple times but usually I can't get through the automated system to actually speak to anyone, I tried online chat but it keeps saying there is a case open and to be patient. I finally got to to speak to someone today and the man was very nice but very difficult to understand because of his foreign accent. He told me the same things I was told on Saturday. I asked to speak to a Supervisor but he said that wasn't possible. Ridiculous that I am trying to get the package picked up and delivered to the person who ordered it and Fed Ex will not pick it up. My house number is one digit different than the house it was addressed to and the street name is not even similar. The driver must not have been paying any attention to where he leaves the packages at. After five days most likely the person who was waiting for this package has probably complained and already received a replacement package. The automated system tells me the package has already been delivered when I put in the tracking number. So I have not got any help for this problem.

I literally have never had them follow through correctly on delivering a package. Out of the handfull of times I have used them they have always been a joke. The package is either lost or extremely late. Every single time.

FedEx sucks I'm never ordering anything through them there never on time they've been telling I've going to receive my package for over a week now

You have got to be kidding me.
I am camping at my door waiting for a delivery, and I get a text saying "We tried and nobody was there to sign". And guess what? I cannot pick it up at a location, that's just not an option apparently, despite me having picked up other packages from Fedex at location less than 5 miles away from me.

This is the absolute WORST service I have encountered during my 28 years of existence on this planet Earth. You can't even call a person to explain the situation to them, instead you are left on some Bot who can't understand that I AM HERE, I AM READY TO GET THE PACKAGE FOR THREE DAYS NOW, WHAT ELSE DO YOU WANT FROM ME?!

Horrible, just disgusting amounts of disrespect for their customers, I wish they would go out of business.

FedEx has the worst service. I will get a email they try to deliver and no one was home. I would be there all day waiting. Ihave account set with delivery instructions. Nobody seems to read them.

My package has been sitting in a warehouse 16 min from my house for 7 days now. I call with no resolution. Its pathetic because it isn't even that busy. When I hear a package is being shipped using FedEx, i feel complete dread. Please start using ups, because they don't have any of these problems & you get the package when your supposed to. I should give o star if I could. They worst service ever.