FedEx

I have two packages of perishables oranges not moving through their system. One has sat there for 4 days not moving in Wisconsin. Has to go to Tacoma Washington. The other was supposed to be deliver today and they said it was due to weather. Went into pending status! It was one of the best days we have had all winter! FedEx is bad news. Use UPS if you need to ship an item!

Never deliver on your due date, called customer service and gave me a bs excuse why it's late. Also, lied about weather issues and the facility it's at is 30 mins from me and it's clear as daylight. How does it go from Texas to Indiana to Louisiana (which where I live) back to Indiana saying it's a delay? Then they never send updates for notifications.

Ordered 3D printing materials from Prague on 11/26/21. Shipped 11/30 for deliver in Virginia on 12/7/21. Materials have been sitting in Frankfurt for 7 days! It's now 12/13/21... no package. Customer service says delayed due to bad weather in Frankfurt and unable to provide a revised delivery date. I checked the weather... it's been fine... just some snow. FedEx is the worst company to deal with!

I ordered a new mattress while on maternity leave, and my Fed Ex driver didn't bring it up to my apartment door. Leaving it three floors down by the parking lot - expecting me to grab it myself. He proceeded to leave a "sorry we missed you notice" on my door (we saw on our ring camera), and when my roommate chased him down the stairs he said your box is down here and drove off. Completely inconsiderate, and their customer service line hasn't done a thing to make the situation right.

Absolutely the worst among all US carriers. Fedex continuously delays shipments, provides almost no information in their automated tracking, and the customer service does nothing to help.

I've tried to let businesses know I will pay more to use other carriers. Sadly, most of the customer service reps for those businesses don't care, either.

From now on, if FedEx is the only choice, I will no longer purchase from that business.

I've had multiple packages delayed this month with no explanations. Meanwhile I'm sitting in my home waiting to sign for important item's and watching my delivery date change from today to multiple days in the future. If you have something important to send use another company.

Fedex lost and/or destroyed 3 of 4 items in my package, and then repackaged the remaining item and delivered it. No explanation as to why 3 items were missing, apparently this is their typical mode of operation

Scheduled delivery of an important package that required a signature never made it. Sitting here waiting for delivery and I literally watched the delivery person stop at my mailbox and before I could walk out they drove off. I called to file a complaint and the person I spoke with said that the driver would return today to deliver the package but of course that never happened either. Unbelievable that the driver did not even wait 10 seconds for me to come out, or even better, do their job and bring my package to the door. FedEx is very unprofessional and their customer service just tells you what you want to hear so they can dismiss you and move on. I will never again buy from anyone that only ships by FedEx. I will never again ship anything through FedEx. How they are still in business is beyond comprehension.

Ordered a small chest freezer and Fedex delivered it. However, despite the box clearly being marked "this side up" with a giant arrow, they managed to deliver it upside down. It was obviously upside down the entire time they had possession of it because the bottom had no scuff marks or dirt. Even better, the driver delivered it AFTER 9:30 pm (because I checked before I went to bed) never knocked and we had a torrential rain storm overnight. Regardless I woke up to a disintegrated cardboard box and a wet upside down freezer.
Thanks Fedex.

I don't give it a lower score because is not possible this people do not know what they are doing what a useless company I pay expedite shipping so a driver can come not even attempt to open the gate of my gated community then tell me he doesn't have the package and lie saying his a special fedex and that fedex ground was coming later when I showed him the tracking and stated that he was suppose to have it he said oh well and left then when you try to call fedex guess what! You can't even get an agent, what a joke of a company, so you pay extra to get your stuff quicker and they have incompetent employees that don't even know how to use a scanning card to open a gate and don't even attempt to make deliveries properly, the guy came twice because he had read other packages wrong I mean what a joke

Sick and tired of fedex. Would never use them if I didn't have too. Every time I have a package that shows delivery date on time always has a delay by at least 1 day. Fedex needs to take a lesson from Amazon or UPS. Just get the package to us on time, even show 2 days out and deliver one day early would be awesome, especially when we are anticipating a part for a customer, make appointment for customer, then explain to customer fedex can't deliver a part on time as shown on tracking. Sick of fedex. Pretty sure the "ex" on fedex stands for extra days from promised delivery date. Stupid, get your act together.

Packages never arrive on time. My packages always go right past my city by 3 hours and are then delayed by 3 days. They used to be on the ball but the last 6 months they have gone way down hill. I would recommend using a competent delivery service and not FedEx.

On August 10,2021, Fed Ex delivered an empty box to my residence, that they should have known was empty as it is approximately 6" x 6" in size and was not sealed with any tape. A few days later I filed a claim as the box was suppose to have a $50.00 lug nut set inside of it. Today I received a email back saying that my claim was denied due to insufficient information. I have video surveillance on my property and fed ex was the only person that came into my property that day so they were not stolen, they were never delivered. Does anyone have any advice on what to do next? Can Fed Ex just lose your items and get away with it? Should I file a police report? Unsure what to do as I am out $50.00, this seems crazy to me, that Fed Ex will not take responsibility for losing items and delivering a clearly empty box.

Wish I could score zero. Fedex already has 1.43 rating on Google. Too high. I received a tracking no. For freight. Delivery on a Fri. I have long standing trip scheduled to leave THURS. No way to contact freight through website, app, horrible phone tree. Tried to use phone tree and lied about reason and it recorded my previous track no. And shut me down. Fedex doesn't give a fig about customer service. All I needed was a contact SOMEWHERE for rescheduling freight. None anywhere. It would take a book to describe all the things tried and failed. They don't want ANY customer contact.

If fed ex workers would stop sucking $#*! maybe I would get my package. They are always late and at times sit for 3 days to a week before moving... fed ex should go out of business. Ups is 1000 times better than fed ex...

So I have been expecting a package from FedEx all week and everyday its a different excuse. The first excuse was delayed for bad weather. The package was already in my state and we were not having bad weather. Lazy, next excuse there was something wrong with the label so they needed to get a new one put on it. Lazy, now this last excuse FedEx is so backed up with packages that they are running behind. Will never use FedEx again.