FedExReviews 2,892

Driver left 80 p items at lobby door. I had to get it inside at 6 floor by myself. $#*!head idiots. Order said it supposed to be at my door

No matter how much money you pay or how many emails you get about the delivery package on a specific and payed for date, it will not happen. The package will be delivered, fedEx has now informed me with their garbage customer support representatives, that they deliver whenever they "can" and keep your money while they're at it. They cannot provide one or 2 day service btw to anyone, because of low staff and covid excuses after 2 years and etc, and they all know this very clearly as they stated to me in their recorded calls, but yet charge you money and advertise it online and then keep your money without services being fulfilled on date extra payed for. If you're understaffed and can't do the job payed for, then why charge for the services at all or even offer them as options knowing it will never happen? Bait and switch... criminal activity at it's finest.

FedEx is never on time and half the time they damage my delivery. I had a server replacement for work and my work closes at 4pm. It's closed at 4pm since 1961. For 4 days straight they tried to deliver at 8pm in the evening and eventually returned the server to my vendor. Disgusting organization. Horrible customer service and horrible drivers. I wish they would simply go out of business so my vendors would stop randomly using FedEx when I have repeatedly told them not to.

I believe fedex are stealing the packages and blaming it's getting lost in transit. We need to serious look into this everytime i ship to fedex it's the same thing, i would get a delivery date then it goes back to pending they are stealing the stuff!

I have a sign at my door requesting they ring the bell when leaving a package. Either they can't read or don't care. I think it is the latter. They leave packages on the porch in PLAIN SIGHT FOR ANYONE TO GET. Try filing a claim. If there is a secure spot, why not just leave it there. I saw on my Ring camera the driver left this package on the top of the steps. Of all places. Inviting thieves to steal.

Tracking #*******392 Supposed to get it on 1/20/22. On 1/22/22 the package arrived in Seattle, 12 minutes from where I live. Today is 1/25/22 and I still have not received the package. It has been going around town thou according to the history. Last history below, it's been in transit at the same city for 24 hrs. This city is 10 minutes from my address. JUST WOW! NO CREDIBILITY!
2:38 PM REDMOND, WA In transit
2:38 AM REDMOND, WA In transit

They Get 1 star since I cannot rate them at 0 STars!
Twice in 12 days
FedEx used to be the Gold Standard of shipping NOT anymore If you have a choice go Brown
As I stated, twice in 12 days they have blamed "High Volume" of Business to BS their way out of Delivering when the stated that they.
Useless Customer Service BS's their by saying that. What the ever living Fuk!
YOUR Website says that I will get my package TODAY. Yet you show it 25 hours away in another State. WTF FedEx? Seriously, if you cannot keep your promises get OUT of the delivery Business.
This is Twice in 12 Days YOUR website says that the Package will be delivered, when it's 1-5 States away. Stop the Lying.

Spent a lot of time this afternoon trying to get through to a live person from the FedEx customer support #. Never did succeed. Their on line site is equally as frustrating takes you around in circles. I wanted to simply add the call box # for my building as I'm being required to sign for it and last time they simply started heading back to their center in another town without even texting like I asked. At least packages actually get here with UPS

I ordered this nice gaming chair that I needed for my set up because the one I have now is too low for the desk. I work nights so I'm not home in the morning and missed my package. Okay, that's fine. They left these door tags that you can sign for package release if you're not home so they just leave it there. Signed both door tags, pasted them right in the center of the door. Impossible to miss. So today I'm actually home, but cannot hear the door from the back of the house. Go to check around 11:40am and there's another door tag. Which, one, wasn't even filled out correctly like the other ones. It was completely blank except for my name at the top. And two, if I already signed for release why wasn't my package released? Just wait because it doesn't even end here. I'm already pretty annoyed by this so I decide to call customer support. I call in and despite my irritation explain the situation as calmly and rationally as possible. Which again, my package was SUPPOSED to be released. So the operator asks me for my tracking number and name and says "Oh yeah, looks like they missed you. They'll be back tomorrow. Like wow, thanks d! Ckhead I never would have guessed. I want to know why the fk my package wasn't released despite me signing for release. On top of that I'm pretty sure the delivery man KNEW it should be released as the door tag wasn't even properly filled out like the other two. So for my closing statement, FedEx can suck a $#*!.

Delivery originally slated for Sunday, but moved to Monday, then delivered on Sunday. The package was dumped on the front lawn, two feet from the public sidewalk, but marked electronically as "delivered at the front door." Never rang the door bell. Third world quality service. Shame on you FedEx!

Fedex Drivers lie about package delivery and have the audacity to claim packages has been delivered to the front door when in fact theFedex driver never gets out the truck, or delivers to the wrong address.
I do not know why companies deal with Fedex, such deplorable professionalism.

If i could give a zero feed on these dead bets i would i order the item 1/19/2022 that costed $39.18 and they said it would be here here to day 1/22/2022 and never got here i think they are dead bets that don't do the job the should be doing they all need to be fired on the spot STILL no ITEM 1/24/22 FEDEX DON'T WHERE IT IS NOW AND NO HELP FROM FEDEX YOU HAFT TO BE A LAWER TO FILE A CLAM WITH THEM I WAS RIP OFF AND NO HELP WHERE I GOT THE ITEM

Package was supposed to arrive on Friday, gets delayed to Saturday. On Saturday the delivery driver doesn't even come to my address and reports my house as a "business closed for the weekend" (there are no businesses on my street at all) and when I call they apologize and say they'll try delivering later that same Saturday. At 8pm I call them back and they say that they can't redeliver home packages on the same day for some reason (even though the reason they have written for why they didn't deliver in the first place was that they reported my house as a business). Now they won't let me pick the package up, and won't deliver the package until Tuesday. All around terrible service. The only person that was helpful at all was the last customer service representative because at least she reported the facts to me straight instead of getting my hopes up and making me have to wait at home all day for a package that they lied about even being able to deliver.

I have a service company and one of my trucks broke down, so I had to order a radiator which was delivered by FedEx. When the radiator came, the first thing I noticed was the box was ripped and damaged. Before I even opened the box, I took pictures and then when it was opened the radiator was broken. Of course there is no way to reach out to talk with a live person. So I filed a complaint, and of course I haven't heard anything about this yet. This is not the first time I received damaged items delivered by FedEx. In my opinion this is the worst delivery company it is. No use to complain, because they will never get back to you, the company that I ordered the radiator from sent me a replacement (rushed) by UPS and it came on time with NO damage.

Sucks a lot of $#*! because they charge you and don't do what it says $#*!ing bull$#*! it's my money and I want my $#*! when I pay for it

Had a package scheduled for 4:30 pm. Then an update for by "end of day" as they could not make it by 4:30. Then at 7:00 pm another update saying package was attempted to be delivered but no one was available to take package. This is a plain lie as i waited around until "end of day" ( 8pm on fedex site) and no one ever showed. Not even fresh tracks in the snow. Dissapointed with fedex.

My package is being held at the Fedex warehouse to artificially increase shipment times, because I didn't pay for a more express shipment. I have called their customer service to verify this, and they did verify that even though the package was only a few miles from my house, I could neither pick it up today, or have fedex deliver it for the next 3 days. This seems like an incredibly stupid decision as this package will eventually be put on a truck to be delivered, but Fedex has artificially increased shipping times, to make their "faster shipping seem better. They might get away with it on smaller items, but this was a $500+ purchase that I paid for the second best shipping option, and as such I hoped to receive this soon, but in the end it will take 6 day (for an upcharge no less) when it could have been delivered in 2 days, which Amazon considers a free option. If using for business purposes this will enrage customers, and lose your buisness credibility in the meantime, for no real reason.

Several packages have been delayed by FedEx with no reason given. When I called customer service for answers, everyone was very rude. After speaking to several people I still don't know where any of my four packages from four different companies are. They give the same BS about being understaffed and there are more packages than expected. FedEx is a useless company employing nobody with a brain.