FedExReviews 2,892

I will no longer order products from companies that ship with FedEx. Last 3 out of 5 orders that were shipped by FedEx never showed up and were canceled. How are they still in business? I can't even add the proof of purchase to this review because the packages never show up!

Fed Ex is absolutely the worst delivery service. I never get any package delivered on time. Most recently I had one delayed two days due to bad weather when I live 15 minutes from the site it was being delivered from and there was absolutely no bad weather. There is bad weather a hour or two away but how does that affect my package. I will never use fedex and I am going to stop ordering from companies who do.

Ordered an item from the Exchange and I called them the day that the item was said to be delivered and they said that they did not receive the item yet. They said that they create labels for items before receiving them. About 10 mins later I get an email notification stating that the item had been shipped from the first location to the next already. Deliver date pushed back a few days and all seems to be good. (NOT) A day after the next deliver date the item was delayed again for another FEW days. "Its ok" I think I'm a patient person. Delivery date pushed back again this time a week. I complain a little be to my wife but I get over it, I'll be patient again. Delivery date comes again and you guessed it still no item. Now I am really upset cause the item is just about 3 weeks past the original delivery date and I still don't have my item. If the item was a T-shirt I would not even take the time to make a review. However, this is a $5k gaming computer so yeah. You'd be better off taking a week off to drive across the country to pick an item up yourself.

I ordered a sofa through amazon and was delivered through fedex. For 4 days they said they "attempted" to deliver the package but the client wasn't available, weird because i work from home, waited for them outside for 3 days in a row and they never got closed to my building. It was very frustrating trying to connect with the driver to help bring up the package but its fake attempts were very unprofessional. I ended up hiring another company to pick it up after paying $70 for delivery fees. This company is ridiculous and their drivers are very unprofessional! Do not use this company! Amazon would've delivered this the next day!

FedEx box truck hit twice.my mailbox and the driver as witnesses by the roofing company across the street, returned, saw the mail box on floor and drove away
I called and they treated me as I was a liar, they could not track the truck as if they delivery a lot of boxes, they did not even. Open a case. I'm looking for a way to get my mail box installed back by Fedex, this is a crime, any regular citizen will have tati pay if they do something similar, this guys deserves to go bankrupted

This keeps happening. I schedule for the package to be delivered when myself or a roommate are home to hear the knock and receive the order. Every time, we just happen to walk out and notice a tag on the door. Like, I get people want to finish their route asap or whatever, but you can't take two extra seconds to knock and wait when someone yells "coming" if you have to wait at all? I waited by the door all day today and heard nothing. Walk outside to see if they maybe just left it by the door and find the tag. This happening once or twice I understand, but this is a consistent issue we have with fedex. It's ridiculous.

Absolutely useless. My family sent a parcel from abroad. A lot of items of sentimental value. When contacted fedex just said they can't find it and there is nothing they can do about it! Seems like they have charged me for sending parcel and now still all the items from it. Never will use it again and would advise anyone to stay away from this company!

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Feb 2022
If I could give negative stars in this review, I would. FedEx has become nothing short of a joke recently. I have been waiting on a large electronic package that needs a signature and they have not even attempted to deliver the package. 3 days in a row they lied and said they attempted delivery... but they must not have noticed that I have cameras that show no attempt or person coming to the door at all. Now they are saying I have to pick it up even though I called them and told them the attempts were a lie. They literally said the delivery person stated they tried to deliver it so that's what they are going to believe... not my cameras. Then they kept asking me about the door tag but no one even came on my porch so I never received a door tag. It's snowing and there are no tracks in the snow or footage of even a truck driving by... are they ghosts? Today I called the shipper who contacted FedEx. They told them they were going to attempt another delivery today before close, and predictably they did not. The worst part is, they updated the tracking notes to say the called me when they never did. FedEx told me there is no way to contact the driver or to confirm if they have delivered anything... so what is to stop them from stealing packages and lying about delivering them? When I asked this question to the customer service rep, they laughed. I have never had a job where I could lie and not work and have zero consequences or accountability. The summation of an investigation is basically asking the driver if they delivered and believing their word, ignoring the proof that says otherwise. This is a dream job for scammers. If anyone is looking to be lazy and steal packages and get paid all day to do it, you should work for FedEx.

If there is possibility to give to negative reviews I would go with the maximum negative rating. I sent a courier of Iphone13 from Calgary to Montreal on Jan 19th and they said it will deliver by 24th January. I was tracking the package and the last update I could see on jan 24 is that 'the package is in truck for delivery' and later the order is missing. I have been calling them everyday and they are continuously saying that the packing is missing it takes weeks to find. It is totally clear that the FedEx employees are stealing the customers valuable things.

I live in Lee, Florida an FedEx ALWAYS WITHOUT FELL never get my packages on time. Always texting me packages is going to be coming later & later & later. I pay for my packages to come sooner but, with out fell FedEx never can deliver.
To tell it like this, FedEx is to deliver my package in five days. I got a text that my package has been delayed & now it will be three more days. Two days later I got another text saying it will be another Four days before I will get my package. Three days later I got another text from FedEx it going to be another three days. This is now TEN DAYS LATER AFTER PAYING FOR IT TO BE DELIVERED IN FIVE!
This is not justed during winter!. I now ask retailers if they use FedEx. If they do I find another Retailer to get my stuff.
This is not the first time FedEx has done this. Seven times in a year alone FedEx has felled.
UPS has no problem getting my packages on time from anywhere.
FEDEX JUST CAN NOT DELIVER AT ALL, GET ANYONE ELSE. DON'T BY IN ON THEIR ADS AT ALL. FEDEX NEEDS TO CLOSES THEIR DOOR FOR EVER.

I ordered a package 3 weeks ago still haven't been delivered also package was delayed 3 times it's ridiculous I hate having to go through with FedEx straight trash!

FedEx is staffed by incompetent liars. Our order for business materials, which we desperately need, was supposed to be delivered on 1/20/22. By 1/24/22, we were starting to get concerned, so we called. FedEx promised that the packaged would be delivered that day. Nope. Everyday thereafter, we called, everyday they promised it would be delivered. It is now 1/31/22, no package, and again lies and false promises were song of the day. FedEx is a TERRIBLE company.

The most worst company delivering parcels.
I receive my 2 tires in 15/01/2022 and drivers state next day I will receive second 2 tires but from that moment nothing.
They stole my tires and nobody from there team can`t find where they are locate.
Lost my tires and they don`t want to admit something like that.
Do not use them if you don`t want to have surprises

Stated for several days that a delivery will be a certain day. Never showed up, and would not update the status. So I'm sitting and waiting for hours with no reason. How hard is it to update the freaking status. Even after delivery time passed. Still would not update. Now I'm getting the updates stating delivery is the same day. Ridiculous. Absolutely ridiculous. So now I will have to sit there all day today waiting again. This crap happens all the time. ALL THE TIME.

The customer service is excellent, it just they lost my package, but they sent me an email that it's has been arrive to the destination. They just wanna refund half of the price from overall cost of my documents. Yet I still didn't receive any

My driver always says attempted but never attempted I have to call and complain to get my packages delivered.

Don't order anything through fedex unless you want them dropping your package anywhere they want so it gets stolen and they make you wait days while they "ask the delivery driver about this". The same drivers that don't follow simple instructions.