FedExReviews 2,893

This company commit fraud everyday seling you a delivery service, taking your money and failing to comply with their part of the contract.
If you try to file a claim, many different Customer service representative will give you a random excuse not to refund your money.
You can even get a different answer from a managers if you go to a fedex location.
They get away with thousand of daily fraud and nothing you can do about it.
I guest the district attorneys are busy with more important issues.
Bottom line, do not let yourself get caught in the swindling.

Waiting for my package for 2 weeks now and still not here, missing in transit or delivering my package to the wrong address.

I thought FedEx would be better than Amazon but there not. All big companies don't care about individual people only care about taking money & forget about the service VERY LATE DELIVERY by the time package showed it was thawed out even with lots of dry ice they use bicycle DELIVERY

It was 20 days layt. They did not try to deliver on time. It was terrible i will recommend to go and order from DHL

I sent out a package on Saturday and paid shipping out of my own pocket just to find out the buyer was a scam. I was told on Saturday I could have the package returned to me and file for a refund. I called today after my package was received to file for my $357 refund just to be told it wasn't eligible! I was given false information and am now out of $357!

The worst parcel service ever. These 3rd party drivers have tarnished their image forever.

QUICK PRO TIP:

If youre trying to get a hold of them on the phone, heres the simplest way:
Call the 1800 fedex number, then say 'shipping supplies'. Then when they recognize you said shipping supplies, say 'customer service' and you will get someone on the line within 10 seconds, every time.
Then when a live person answers simply rant to them about your package being lost, damaged, or delayed. I suggest asking for the 'resolution support team' as they are the most competent...

Paid for overnight and morning delivery. Four days later and nothing. Call and all they can say is its on its way. Please be advised.

This company is the worst comany i have ever dealt with. My packsge was delayed day after day after day. I CALLED EVERY DAY THAT IT WAS OVER DUE. Each time talking to a representative. Confirming my name, adress and so on. The day FINALLY get where my delivery happens. 8 days late. Fedex updates my order as "delivery exception, address incorrect". EVERY DAY I HAVE CALLED THEM, NOT ONCEEEEEE DID THEY EVER SAY THAT THE ADDRESS I PROVIDED WAS WRONG. NOT ONCE. ALL OF THE SUDDENLY, it was wrong. Now they are harboring my package in a warehouse literally 20 min away from me. And wben i politley said I would be willing to go there and give them proof of address, ID and recipts. They just said no. F this sh! Tty company.

Originally ordered about $2,000 worth of car parts from fedex and they were shipped to the wrong address. Thankfully the people found my phone number and called me. Recently ordered $1,300 of parts and same thing, shipped to wrong house. Hopefully same thing happens and some nice people call me. Inaccurate delivery dates as well. Seems like they are always two-three days late. Noticed that my package was out for delivery, failed to deliver multiply times. Horrible shipping company and hate when my packages are shipped with them. Have multi oil horror stories from my workplace as well dealing with shipping livestock.

This used to be the best delivery service. Now, deliveries take way longer, they leave my packages in my driveway instead of by my door. They never ring the doorbell to notify you a package has been dropped off. And my latest package was placed on the truck at 6:30 am on Friday for delivery that day. Here we are Sunday afternoon and my package still says "on the delver truck for delivery today" 3 days on the delivery truck is a bit ridiculous, especially when they dropped other packages at my house on Friday and Saturday. I've been appealing to companies I do business with to stop shipping with Fed ex. What a disgrace they have become, and they don't seem to care at all that they are seen as the worst company.

I have never had such an issue with having something delivered. It's said that people pay more for shipping through company's like FedEx. Yet usps ground mail is delivering way faster then anything fedex offers. This company is losing it. And I do not trust fedex with my packages anymore. Its been a week since it first shipped out and all I've gotten is delays and unknown where abouts of where the package actually is. This was my son's birthday present and he is late receiving it. I totally under weather and everything. So those of you reading don't think I don't. It's the fact that in a snow store our little mail trucks will deliver to every house across to nation. But fedex somehow is delayed. I dont get it. Any other company I have used to have shipments send to me. Has been reliable and always on time. I found it very weird also that my package hadn't been scanned in 2 days from the last arrived location I called. Because it still said it would arrive that day. I talked to them. They said they would trace it. So right after I called they put delay on the package yet after telling me it had to have still been at then location noted on the last scan. Not even 30mins later it says that it had been scanned out of that facility and arrived at another. The stuff their tracking system tells you dosent make sense. The people have no idea why these things happen. I just find it kind of convenient it only updated after I called. Im extremely disappointed with fedex in its whole. I will try not to use them ever again.

Deliver Schedule for Sat. A delivery attempt sticker left Friday, when calling they lied, weather cond.

Terrible experience, horrible service, useless website, "tracking" system that doesn't work and my delivery still hasn't arrive. Stay away from this company. Never use FedEx.

Have been printing to this business for over a decade. Every time I send them prints via their online service they have the default set at color. Color prints are 5 times as much as black and white. They know this, and they do this on purpose. They hope that a quarter of the people who send prints won't change the default print paper and send their black and white documents to be printed at 5 times the costs.

I went into the store to get a simple 24x36 drawing printed for a template for my woodworking project. It is simply black and white. They charged it as a "color" print that was $12 for one simple black and white print. They know their 24x36 drawing size is expensive for a color copy. They didn't change it to black and white which would have been much cheaper. Fedex corporate does this one purpose. This is such a shady practice for FedEx Kinkos. This business is shady beyond belief.

A $12 "color" 24x36 for a simple black and white drawing with no color, all to make 5 times the costs at the expense of their customers.

This company is honestly the worse shipping company out there. They give you a shipping date and arrive time for when the package is supposed to be there that doesn't happen and then when you call them to ask where your package is they have no idea where your package is they don't even know if it's in a truck on it's way to you or just sitting in a warehouse. They don't know what's going on and just tell you to wait another 24 hours and then it's the same thing the next day honestly this company is pitiful.

I wanted to make sure my son received my small package immediately. I went to FedEx, and paid for next-day-delivery. That was Wednesday, shortly after noon. Today is Saturday, and it still hasn't arrived. Got one notification this morning that it will be delivered today. Just got a second notification that it will be delivered Monday by 4:30 p.m. My mistake was not reading reviews prior to going to them.

3rd time I pay expedite shipping and comes late. Iam done with this company whats even worse is say online that's its on its way so you stay home all day to get nothing

FedEx is by far the worst delivery service available. I've had multiple packages in the past year shipped overnight and they never arrive the next day like promised. This ranges from small personal packages to large business packages. It never fails that FedEx doesn't follow through. In the same time period I've been getting cases of wine shipped from CA by UPS (30+ cases) and they are very consistent and almost always arrive on time.

Plus UPS will let me track the delivery more precisely and offers options when I'm out of town through their mychoice app. To put it bluntly FedEx sucks. Even the USPS is better at delivering packages. I won't willingly use FedEx until they change their practices. They've caused too many problems with late deliveries and they don't care at all because it keeps happening.

Why is it FedEx gets a pass on meeting delivery times especially when a customer pays for expedited shipping? When shady contractors do this (charge for services not rendered) they are charged criminally yet FedEx gets a pass.