I ordered a drone that shipped from the west coast to the east coast. The package was picked up by Fedex on Friday and moved less than a mile to a facility on Saturday. I was given a original shipping date of Thursday... they updated it to come in early on Monday. With no motion or delivery I called and they told me "no no its coming in Thursday not Monday". With no motion on Tuesday I called again and was told "Its coming in Wednesday". Still with no motion I called Wednesday and was then told "It was in town and will be delivered Thursday morning". It being Thursday afternoon I called again and was told it will be next Tuesday and "We have had an influx of shipments and we are very sorry and as you can see its moving now" It took a week to get scanned at the same facility. I could have walked it home at this rate. I think they lost my package and are buying time to find it or find some excuse to the loss...
HORRIBLE BUSINESS! Do not let anyone ship important medications with FedEx! They do nothing but, promote the pain and suffering of others causing a snow ball effect that in the end effects everyone. After spending thousands of dollars this past year on next day shipping charges with this company they continuously cause delays for no good reason! Customer service is absolutely useless and does nothing but, cause more problems! UPS used to be the worst but, they seem to be the only capable carrier anymore other than Amazon. I'm looking for legal advice at this time as they have caused a great deal of damage at this point. When you call a company and reach the other side of the globe that should be the first clue that something's wrong with the company.
Simply put if you want to make a purchase and not receive it, have it shipped by FedEx this is the most incompetent company in the USA. I dare a rep from FedEx contact me about the continuing issues with this ignorant company I would love an in person. Meeting with them but as we all know it would never happen and they could care less. Look at the photo the photo is whT I received after waiting another entire day for a delivery that was supposed to arrive 3 days ago.
Tracked and waited for a replacement credit card sent Express FedEx and it was to arrive by noon. At 1 pm, I tracked it again and the site said delivery had been attempted at 12:01 pm, but no one was available to sign for it. I had been sitting in my living room with a view of the front door's window. There was no knock on the door. There was no doorbell ring. No door tag was left. The driver f-ed up and lied to his company. FedEx blows and I'll NEVER use such an incompetent, lying company for ANY of my shipments.
FedEx is not responsible for any packages that they do not deliver or deliver incorrectly.
When you call to find out where your package was left, they simply refer you to the sender instead of asking the driver or checking the driver's GPS in order to find out where he might have mistakenly left the parcel.
This makes it far too easy for drivers to simply leave packages wherever they feel like in order to complete deliveries and get finished for the day. I understand that the drivers are probably pushed beyond reasonable limits which probably accounts for FedEx's unusual amount of undelivered or incorrectly delivered packages, but that is no excuse for the company's lack of consideration or responsibility.
I live in rural northern New York. FedEx sucks up here! My packages NEVER are here/delivered when the tracking says. Add 3-5days when it says it "out for delivery" then you'll get your stuff unless they deliver it 2 doors down from you which is not unusual. UPS & USPS ALWAYS get it here on time. Not sure what's FedEx's deal in the northeast but they need to figure it out!
Here we go again! My package was out for delivery this morning & now it's delayed! How does that happen? We've barely had any snow! UPS & USPS gets here no problem!
Three cars are behind both trucks blocking traffic not cool. They should be retrained on how to do their job safe and respectful to other drivers on the road and people that are living on that street.
For the second time in 2 weeks FedEx has missed delivery dates and can't supply any information on the deliveries. Last week the gift I ordered for a birthday was delivered 4 days after the date I needed it. This week they missed a delivery meant for Monday and as of today (Tuesday) they can't provide any information on an expected delivery date or where the package is. I will do everything my power to never have FedEx deliver a package for me. They are completely useless
NEVER use FedEx for international shipping! I paid $164 to ship a gift to a safari guide in Kenya. The FedEx agent never told me that I needed to file a commercial invoice for the box. Without the invoice, the box was held at customs. Even though I opened a FedEx account, provided a commercial invoice and called Fedex every couple of days to follow up on the status, Fedex deemed the package "abandoned". They will neither deliver it nor return it to me. Then they billed me $192 in duties for a box they won't deliver and I had to fight with them delete the charges. The customer service agents are nice but useless.
I trusted fedex and send my important documents through them and they lost it.Their customer service is horrible and they were of no help even the supervisor Aliana was giving me wrong information. I am disheartened by their service and will never trust them again.It will take me months to collect my documents from their origin again.WHAT A SHAME
Absolutely apooling, tracking says that package was delivered and signed for by me - untrue. Than delivery was apparently refused by me, despite me calling over and over to re-arrange. This costed me so much stress. So many days staying in, when I arranged to have the package delivered. Messing with people's lives. Disgusting. I will never use them again.
Packages are consistently late if not lost, customer service is a joke. I will never use fedex again. I swear everytime i order something, its either late or lost. I'm sure all the vaccines the us government is missing are on fedex trucks somewhere. Don't call fedex customer service uncle sam. They have no idea where your vaccine is
I had an order that I placed on a Tuesday. It was supposed to take 2 days to get to my house. It is now Saturday and I still have yet to receive my package. The site continues to change the delivery date as each day passes and I can't even drive to the warehouse to pick it up myself. When I called they said my package wouldn't arrive for another week. Then they said it should be there the next day. It's been two days since I called and it's still not here so I don't know what to believe. Just wish they'd get their dates right so I knew when my package would arrive instead of anticipating it never showing up.
I ordered a pair of Nike Jordan trainers to arrive for Christmas for my partner costing £230 and FEDEX UK lost the parcel. And to top it off they are only going to give me £80 compensation claim. They've had my bank details 10 days now and still no sign of their lousy excuse for compensation. Not happy at all!
Unfortunately for me, Puma uses FedEx and they give no options. FedEx always rescheduled their delivery just before its supposed to be delivered. It's not unusual for them to change dated 3 or 4 times. I feel sorry for anyone who ordered from a company who use them for Christmas delivery.
Bongo International is the Best company!
I placed a difficult order in Japan.
Bongo fulfilled it.
Such good companies are not others.
God of Bongo International is also same for me!
I worship them.
Thank you very much!
Do not believe the quotes prices. I shipped a box that had the net and gross weight posted on it from the manufacturer and was not oversize. I completed the form online and had the tag printed out, took the box to Walgreens and paid. Later I was billed double that amount. The same thing happened with the second box that I had physically weighed. I called them twice and received no explanation. Never again! Plenty of other shippers out there.
Regretfully, I deleted the photos before this review. I still have the credit card charges showing the additional charges.
A package came for me yesterday and required a signature. I contacted FedEx and left instructions to leave at the Roanoke warehouse so that I could pick up the next morning cause I work and I'm not able to be home to sign for package. I drive from Floyd to Roanoke which is an hour trip, to arrive and pick up package and was told that it is back on the truck. How hard is it to follow simple instructions?! Have had several run around with this outfit thru the years and I'm not impressed. As I read their reviews I understand why and certainly didn't expect anything less. Let's see if they actually follow directions for the second time.
I placed an order 2 weeks ago. They have delayed my package 3 times. Their tracker says it was on the truck yesterday out for delivery. No package. It was due for delivery over a week ago. Call customer service and talk to someone in other country that says he can assure me the website is lying and it was never on the truck. No delivery date set.
My office utilizes Fedex to send checks for our vendors. Fedex pick the package up and promises to deliver next day, but their drivers don't and when you check the tracking they say, it has been already deliver. But I am there waiting and the package is not there. Then I complain and they said investigation will be done within 3 days, but I need the checks to make the payments. It happened in Weston, Fl.
Answer: Based on my experience and other reviews I have read, FEDEX is looking to put itself out of business. I will be very happy when Amazon buys them for a discount.
Answer: Heck no. Its a shame the are called a company. Don't even deliver on time the slowest ever
Answer: FEDEX just lost my package and don't have a clue as to what happened. A real bunch of bums
Answer: They would leave note that they would attempt to "redeliver", even if you were home when they claim they allegedly attempted the first time and they did not even knock so you can come out to receive your package. In my case, they said they will attempt to redeliver yesterday. Guess what? They did not and i receive an email saying i will have to pick it up from whatever branch. I told them that if i had to come out to go somewhere to get my package, I would've just gone directly to the shipper and the shipper would'nt have had to pay fedex for sucky no service.
FedEx has a rating of 1.2 stars from 2,882 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with FedEx most frequently mention customer service, next day and delivery date. FedEx ranks 395th among Shipping sites.