Told these people I wanted to talk to a live person, this still hasn't happened and they have my telephone number, gave up trying to talk to these people through this e mail crap, I have since filed a dispute with the credit card company
Took over 2 months to get a birth certificate, had to call the state of pa. To get it, then I had it in a week, I could not get a live representive with this company to tell me the status of what was going on with the birth certificate (everything is done through e-mail), as I needed it for my cdl drivers license
Would like to thank you for your help you have been very kind and helpful. It was my first time using the website and I was a little confused on how it worked to order a birth certificate... I appreciate all the help and quick responses you have provided to help me with my situation
I needed my BC fast. After applying and paying, I realized I would not get it in time. Fast Birth Certificates were great to refund my money even though they did not have to.
I paid their fees which I knew what I was being charged. I did not KNOW they do not have correct fee information and they DO NOT take responsibility for this. They DO NOT CARE, I asked for a refund and they will not give it. If you run a service YOU SHOULD KNOW THE FEES THE STATES CHARGES and your forms should have updated information. Please note I ordered in 2022 and the State of California updated their fee in 2021, which delayed the ordering of the birth certificate again. HORRIBLE COMPANY I have proof!
I must say I started out nervous because I wasn't sure how to file for an ein. The form needing to be filled out was simple and easy to navigate. Took less than 5 minutes.
I then learned that my partner had already filed for an ein number a few days prior so I reached out to cancel my order.
Even though the policy clearly states no refund they reaponded very quickly and because I reached them before they started work they gave me a refund!
Needed a birth certificate to enroll my son in Little League and Fast Birth Certificates came to the rescue. After an easy online process, they were in constant communication with me regard my order and processing time. We received the birth certificate at the front door with ample time to sign up for little League. Go Bayside Badgers!
I paid $99.98 to get my birth certificate. So far, I have gotten the run around. I now have to pay $34.00 additional dollars to get it and I have to call the vital records office to pay it myself. I paid extra to get my birth certificate 4 to 6 days, and it has been past 6 days! Don't waste your money
Worried causes I had little time but they came thru in 6 days I was impressed can't say enough I know you might not believe but I'm here to say if I need again I will use without a doubt.The only thing is I text a lot causes of my time frame I do wish they would get back sooner but they did get me fixed and I'm glad. Thanks John
I ended up not needing the service this company provides for birth certificates and they were really nice and worked with me on the situation. I definitely recommend them for birth certificate filing if you need a company that is prompt and great at working with you. I will be bookmaking them incase I do need them at a later time.
Just in time. Thank you thank you thank you. If you are in a crunch and need your birth cert, go through fast birth certificates. Filled out form, send ID, birth certificate arrived. Simple, simple, simple.
Hi there Tommy! I am glad you are stoked! That is in fact our goal... to make sure all customers are stoked. Our aim is to make this process as simple as possible, and it sounds like we were able to achieve that for you!
Best customer service very informative very fast delivery. I would recommend using there service for any one needing fast dependable service. I needed my document and they were delivered a day earlier then promized. I was very impressed with there services. Paul
Hi Paul, thank you very much for the nice review. It means a lot to us as a hard working small business.
-Tim
They continue to email me, but never address my concerns - telling me that I must not have "read" their fine print. Then they tell me the don't Mail stuff - yet I received a form from them in the U.S. mail.
They offered a refund only if I remove my review.
Deceptive and misleading business practices. DO NOT BELIEVE THEIR LIES!
Response from Tim S. [FastBirthCertificates Rep] Responded just now
Luckily all of our good reviews speak for us better than we can.
I have no idea who you are because you have not contacted us. But if you do decide to contact us, we are here to resolve whatever your issue is. Just email me personally at orders@fastbirthcertificates.com and I will take care of whatever you need. Simple as that!
Thanks,
Tim
I paid for them to process a ss card application. They MAILED me a form for ME to fill out and take to the local SS office with my ID. What service are they providing? They charge a lot of money for nothing. I ended up doing all the work. WTF?
I stayed in contact via email and was lied to through email they assures me they will stay I. Contact with me and would be able to handle my request and they failed at every step of the way I even asked if they could send me a confirmation of proper documents before mailing and they did not do so and now they have sent me the wrong documents I am outraged and unsatisfied by the lack of comentnment shown here zero percent on professionalism but they sure did take my money I want a apology and my money back
I ordered expedited service from this company. PA stated it could take 70 business days due to state budget issues. I couldn't wait that long because I needed this for my passport. I emailed customer service and explained my situation - asking if anything else could be done (even though they are very upfront on processing times - so I really wasn't expecting much help - because I thought it was out of their hands). They exchanged multiple emails with me and their last one was - let me see what we can do.
LITERALLY - THE NEXT EVENING (last night) - my official birth certificate was at my door! I could not believe it. This company's customer service and action is truly impressive. I am so grateful they did this for me.
Kelly, thank you for such a nice review! We are here to do anything for our customers, and I thank you for recognizing that.
-Tim Sanner
The application process is quick. The only thing I would like to recommend is that the cancellation policy is more visible and upfront for consumers. As well as the timing that you can expect your order BEFORE you place your order. NOT the confirconfirmation email!
I thought the price of the service includes the BC so once i found i need to pay 28$ more i decided to take a chace and pay for the cheapest service. About $40 (20-30 day). To my surprise my BC arrived in less than 2 weeks! I emailed asking if i could track my order and someone got back to me that same day!
Veeeery pleased with this service!
I ordered a birth certificate and found out my son had too. They responded right away and were extremely helpful. Their customer service was outstanding.
Great and easy website anybody can fill out this. Make sure you have the correct names of your parents and so forth.
Great company to work with! The customer service is excellent, fast response, took all the stress out of my situation and assisted in a prompt time and professional manner. Highly recommend.
Ordered a birth certificate and made a mistake while ordering. Customer Service was super helpful and understanding. They fixed the issue for me within hours. Thank you!
Overview
FastBirthCertificates has a rating of 4.3 stars from 184 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with FastBirthCertificates most frequently mention customer service and business days. FastBirthCertificates ranks 2nd among Birth Certificates sites.
- Visit Website
- San Francisco, CA, United States
- Edit business info
Company Representative
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Paul- we have emailed, and called you multiple times, and cannot get ahold of you. We left 2 message with your son, who said you were sleeping, and have sent you countless emails. It is impossible for us to help you if you won't get back to us. Further, we have not received a single email or phone call from you EVER. How can you complain about our communication, when you are the one who will not respond?