I think this place is a hoax they don't even give you a phone number to call I called vitals statistics and they told me they never heard of this site I want my money back but don't know how to get it
Total ripoff, bite the bullet and order your birth certificate straight from the source, I needed mine desperately and still do, the only thing they succeeded in doing was getting the cash off my credit card and that's the last I heard from them, they state 1 hour response when messaging them which becomes 24 business hours after sending a message but neither matter as they haven't responded nor have I received anything.
I had a slight issue with my form and payment and they were quick to reply to my needs and took care of my issue immediately, nice to know there are still people out there that are honest and willing to help!
Their customer service is quick and responded very quickly to my requests for info. I also discovered that they have the ability to do social security cards as well as birth certificates.
Thank you so much. Even though any individual can go and obtain a birth certificate without using a service, you guys are worth every last penny so that i didn't have to sit at a computer, make phones, and try to figure out the all of the processes it takes to get that certificate. You do this daily and know how to expedite things, i honestly cant believe how quickly this is showing up especially from Los Angeles county which is deathly slow. Thanks again, and feel free to use this as a testimonial if you like, this is 100% a service worth paying for to retain ones sanity.
My certificate arrived much faster than I expected and faster than they quoted online. Wow, a company that actually over delivers! That's about as rare as it gets! Oh, and extra bonus- they responded to my email with a question immediately. Will use them again, HIGHLY recommended.
I needed my birth certificate to get a passport and did not have time to drive to the county office. Enter Fast Birth Certificates! I was able to order online and the process was very straight forward. They sent me the notary form and even included an example for how the form was filled out which was very helpful! Two days later, my birth certificate arrived at my door! All without having to drive anywhere or stand in long lines. Would highly recommend!
Hi Holly, yes, driving to the county office can be a nightmare. I am glad we could help you avoid doing that! We would sure appreciate you recommending us to your friends :) Have a great holiday season - Tim
I found this site by recommendation so I know it's good, but I placed an order only to find out my husband had already ordered one. I submitted a cancellation request and within hours I received a response from a representative. I'm very relieved and impressed.
Cassandra, thank you so much for taking the time to write a review for us. We value your business, and appreciate you being so great to work with!
This website is helpful and reliable. I'm happy with my services and will recommend it for someone else. Thank y'all so much for all the help. I really appreciate it.
Would be more helpful if I new how long it would take to receive certificate before I ordered and if it had an option of express mail or over night mailing. Other then that I would use this site again. Thanks
I recently placed an order for a birth certificate package but later decided I did not need it. I sent in a ticket online to ask for my money back. I didnt even expect a reply let alone a refund but I was wrong, within the hour I had a reply and my transaction was voided. I am extremely satisfied with my experience and the customer service was superb. This company would be my only consideration in the future if I'm in need of a service like this. Thanks again.
I needed a copy of my birth certificate FAST for a new job. At first I was sceptical that they would be able to deliver it on time. After my order had processed I read some negative reviews online and the pressure was getting to me. At one point I really thought I'd been scammed and I was going to have to drive 850 miles in order to begin my job on time. I recommend communicating with customer service via email, they were was on point. Not only did they answer all my questions. They caught/corrected an error in my application AND had to run two of my credit cards to get the order placed. Still my certificate got here in two business days. If you need a birth certificate fast go with this company.
Joel- it was a pleasure working with you and we appreciate the positive review more than you know. Those second copies should be on the way soon :) Thank you so much!
I sent them an email regarding my order and someone called me within 30 seconds of sending the email to help clarify things. They go my order processed through the state in less than 20 minutes of placing my order. Great customer service
My son needed a certificate for a driver license and we couldn't find it.
We placed an order on 9/23. A confirmation email stated that if they need anything further they would let me know via email. I got an email from a representative on 9/24 requesting a copy of my ID. I sent my ID which was a bit too blurry. The nice rep was very patient with me in helping me get a clear ID to them. I received the certificate in the mail today!
Pleasant, smooth, stress free experience. Much better than trying to do the paperwork and filing through the state directly!
Submitted a request but needed to be cancelled. The staff was very responsive, friendly, accommodating and replied back almost immediately. They offered a full refund since it was cancelled the same day.
Very happy with this company. I was in a major rush to get a certificate and they delivered in less than a week. If I went directly to hall of records it would have taken a month!
I can see why they have so many good reviews online!
I can't say enough about you guys. Thank you so much. So professional, and so incredibly fast to respond to my many email inquiries. It is hard to find a place that actually responds quickly to questions and help requests!
Great service, I will recommend.
I ordered my birth certificate & paid for "immediate" processing/shipment...& I got it! I received exactly what I needed (the long-form birth certificate), & in 2 business days. My birth certificate was from Indiana, & I live in Texas. When I emailed to check the status, a representative (Tim) personally responded to my message within 3 minutes! Talk about rapid response. I would definitely recommend this service. Trustworthy & worth the money if you are in a rush. - Jennifer, Houston, Texas
Jennifer- thank you so much for being such a pleasure to work with. Have an amazing holiday season :) -Tim
Their interactions with clients is highly professional They were understanding, and very timely. They got back to me quickly and resolved my issue easily. Again, highly professional customer care! A winner!
I have to say that I was very hesitant to use an express service to order my birth certificate after reading so many horrible reviews. However, I could not wait due to my pending license renewal. I took my chance on this company and wow... I had my birth certificate on my doorstep in 4 days! I placed the order on a Saturday morning, quickly faxed them my notarized statement and there it was on Tuesday when I arrived home from work!
Hi Deana, I can't tell you how much we appreciate you taking the time to write a review. It means the world to us as a small business. Hope you are enjoying your holiday!
-Tim
Overview
FastBirthCertificates has a rating of 4.3 stars from 184 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with FastBirthCertificates most frequently mention customer service and business days. FastBirthCertificates ranks 2nd among Birth Certificates sites.
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- San Francisco, CA, United States
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
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- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hey there Jenny! So glad the certificates arrived faster than you expected! That is certainly always the goal, so I am so glad things went so well. And yes, we do respond to all customer emails very, very, very quickly to ensure we are helping as best we can. Feel free to contact us anytime if you ever need a certificate again (but hopefully you don't need to!)