Amazing staff and service highly recommend. Couldn't be happier with this company. Quick to respond to questions and help with errors.
They got back to me in a timely fashion with a questuon that I had and were able to assist me in my needs.
Great customer service answers all questions prompt service highly recommend! Wonderful to have this service availlable!
GovFilings offers prompt service for vital records at a reasonable fee. I would highly recommend them to anyone needing birth certificates etc.
Great communication, very responsive! Quick, complete and easy process. Stellar customer service - THANK YOU!
8/20/17
I still haven't received my birth certificate it's been probably 5 months now, customer service is rude they told me I'm not allowed to cancel they said that if I want to try to cancel I can write it out and mail it into their office. I'm extremely disappointed I ended up having to drive to Santa Ana to the courthouse and within probably 15 minutes I was able to get my birth certificate so I wish I would have done that in the first place I'm wasted $95 that I will never see back because of this horrible company I would never recommend them ever and I will make sure that I let everybody know how horrible this place is to their customers.
So after posting this review I received an email from the company, they stated if I remove my review they'll go ahead and refund my money, after much negotiation (because in the email they also told me that it was probably somebody on my end that lost it, which was BS) I went ahead and removed my review, the email after that stated that they'll continue to look into it and I will be no longer receiving my refund. This company is a scam! Completely untrustworthy. I went on the Better Business Bureau website to write a complaint and their business is not even on their site. SCAM.
Third time updating my review still extremely dissatisfied with this company never received my birth certificate I filled out all the paperwork that I was supposed to fill out and also mailed in the money everything was done on my end I even received email confirmation stating that I did what I was supposed to do they're trying to tell me that I didn't complete it and that I'm confused, they are incorrect this company is a scam they're trying to rip people off and it's a bunch of BS if you believe anything out of their mouth I wish again that I read reviews before I ever gave this company money. And I still have never received my refund nor my birth certificate.
So easy and convenient. Simple form, and very reasonably priced. Documents arrive 2 days later
Great company, fast service, they call you back if you call. Very happy
These guys (and gals) are awesome. What else can I say?? They saved the day.
Certificates came much faster than expected. Good communication.
Overview
FastBirthCertificates has a rating of 4.3 stars from 184 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with FastBirthCertificates most frequently mention customer service and business days. FastBirthCertificates ranks 2nd among Birth Certificates sites.
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- San Francisco, CA, United States
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Company Representative
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi Jamie, it seems you may be a bit confused, because all of what you are saying in your review is unfortunately incorrect. The issue with your order was that you didn't send in the required documents, after many many of our attempts to ask for this from you. This is a fault on your end, not ours. Then, we DID indeed give you a refund. And we ARE accredited by the BBB.
As a hard working small business, we are here to help our customers in every possible way. But I also have no problem calling out BS, and your review is unfortunately exactly that.