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FASHIONPHILE is a leader in pre-owned luxury, we BUY and SELL ultra-luxury accessories. We offer the largest selection of the world’s most coveted designers, including rare, vintage, and limited edition items.
We want to buy your luxury pieces and are committed to providing you with the highest payout value. FASHIONPHILE provides you with quick, safe, and simple methods to unlock the investment that is currently sitting in your closet.
Fashionphile enjoys a strong reputation for offering high-quality, authentic luxury items that often exceed customer expectations regarding condition and accuracy of descriptions. Customers appreciate the detailed product listings, fast shipping, and reliable service, which contribute to a positive shopping experience. However, some concerns have been raised regarding inconsistencies in product descriptions and occasional shipping delays, particularly related to carrier issues. Overall, the company demonstrates a commitment to customer satisfaction with responsive service and a user-friendly purchasing process, fostering a loyal customer base eager to return for future purchases.
This summary is generated by AI, based on text from customer reviews
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Beautiful crossbody bag. Item arrived in perfect condition. I'm happy with my purchase. Thank you Fashionphile!
Excellent photos so I knew exactly what to expect. The bag is in great condition and it's exactly what I wanted!
Amazing experience start to finish. Bag is better than the pictures and it arrived in less than 24 hours.
Your excellent condition purse is like-new condition to me… very beautiful! I love it!
Incredibly fast delivery! So happy with the product. Exactly as described in the listing.
Received item in two days. Bag was in excellent condition. Look so forward to ordering other items from this site and buyer.
The selections and prices were great. I found exactly what I wanted and the rest of the process was easy and fast!
Their items are always better than they rate them. Customer service very helpful and fast shipping. Overall a great company. Btw don't waste ur time or money with the Real Real!
Ordered this for daughter's significant other for graduation from business school. Easy ordering and quick delivery. Recipient thrilled.
Would have been nice to have gift card enclosure option
Item was in better condition than I expected, the only down side was that I didn't receive the shoes in its OG box or dust bag, other wise shoes are in excellent condition and look sharp, thank you so much guys!
The scratches on the leather strap on the front of the bag was slightly more noticeable in person than how it looked in the photos. Regardless, still very happy with my pre-loved purchase so still giving it 5 stars!
It's always great. I know I can trust the authenticity and and the condition as they say it is.
Just as the title says. I had a great experience! Customer service was fantastic and I absolutely love what I bought. Personal shopper to answer questions and send pics of the item was very helpful.
It was promptly shipped to me and it was in almost new condition as described. Loved everything about it. But i took off one star because,
I found out the "exact" same bag I bought was only $80 more expensive to purchase at the shop brand new, in stock. So I thought it wasn't priced fairly. It was my fault I should have checked before purchase.
I could've returned it but I kept it anyway cuz I loved it anyway!
Item received in less than a week and in good condition. Thank you!
I recently order a red Chanel rectangular mini flap bag. I own a new black lamb skin Chanel mini flap so I am vey familiar with the bag. It was quite a bit over retail, but listed as giftable condition, and I knew it would be impossible to find this bag at a boutique. I knew the minute that I took the bag out of the dust bag that it was fake. This purse was made of plastic or vinyl and had a horrible chemical smell. The inside was as bad as the outside of the bag. The quilts were not puffy, they were wrinkled and had dents in them. This bag was a bad fake. I took photos of my real Chanel bag next to this cheap fake and the difference is remarkable. Fashionphile's response was that they stand behind their authenticators. I suspect that no authenticator actually saw this bag. I have sent the bag back but would like for Fashionphile to admit they made a mistake and sent me a cheap Chanel replica! I will never buy from them again. They will sell expensive replicas and they do not take responsibility for their mistakes.
Everything was as described and completed quickly.
Thank you
Answer: Hey! Sometimes the date code is deep in the item, and hard to photograph. Please reach out to our Personal Shoppers, they can help you find the date code https://www.fashionphile.com/personal-shoppers
Answer: Hey! Sometimes the date code is deep in the item, and hard to photograph. Please reach out to our Personal Shoppers, they can help you find the date code https://www.fashionphile.com/personal-shoppers
Answer: Everything we sell is technically "preowned" but we have thousands of items in like-new condition! Simply filter by condition > "new"
Answer: Hey Julien! We buy our products from people like you. We give you a fast and generous upfront payment so you can spend it on what you really want. FASHIONPHILE provides you with quick, safe, and simple methods to unlock the investment that is currently sitting in your closet. You are paid once your item has arrived it is authenticated (no waiting for consignment). After it is authenticated, it is listed for sale on our site! Happy shopping & selling.
Answer: At FASHIONPHILE, we invest heavily in people, R&D, technology, and tools to continuously create the future of ultra-luxury authentication. FASHIONPHILE's Authentication department is a team of the top ultra-luxury authentication experts from around the globe, each of which, regardless of prior experience, undergoes rigorous training and testing through our proprietary program, FASHIONPHILE University. FASHIONPHILE has four tiers of Authenticators – all of whom begin their time as Apprentices under Senior Authenticators and must undergo a minimum of 5,200 hours to graduate to the next tier and be able to authenticate just seven brands on their own. Training is both hands-on and technology-oriented, with FASHIONPHILE's "Graveyard" of collected counterfeits dissected and analyzed in FASHIONPHILE University for a deeper, science-based understanding. Before any item is posted to the FASHIONPHILE website or sold through one of our Showrooms, it is checked by two highly qualified authenticators specializing in specific brand names. Our experts have been thoroughly educated in detecting "fakes". Whether it is a handbag or an accessory item, the authentication of every piece is reviewed and inspected to ensure that its details meet with the manufacturer's established standards of quality in: stamping, stitching, hardware, authenticity stamps, date codes, serial number (where applicable), materials and craftsmanship.
Answer: At FASHIONPHILE, we invest heavily in people, R&D, technology, and tools to continuously create the future of ultra-luxury authentication. FASHIONPHILE's Authentication department is a team of the top ultra-luxury authentication experts from around the globe, each of which, regardless of prior experience, undergoes rigorous training and testing through our proprietary program, FASHIONPHILE University. FASHIONPHILE has four tiers of Authenticators – all of whom begin their time as Apprentices under Senior Authenticators and must undergo a minimum of 5,200 hours to graduate to the next tier and be able to authenticate just seven brands on their own. Training is both hands-on and technology-oriented, with FASHIONPHILE's "Graveyard" of collected counterfeits dissected and analyzed in FASHIONPHILE University for a deeper, science-based understanding. Before any item is posted to the FASHIONPHILE website or sold through one of our Showrooms, it is checked by two highly qualified authenticators specializing in specific brand names. Our experts have been thoroughly educated in detecting "fakes". Whether it is a handbag or an accessory item, the authentication of every piece is reviewed and inspected to ensure that its details meet with the manufacturer's established standards of quality in: stamping, stitching, hardware, authenticity stamps, date codes, serial number (where applicable), materials and craftsmanship. We have a 100% authentic guarantee.
Answer: Shipping time is estimated at checkout. Please go through checkout, and see the time estimate in the shipping section.
Answer: Hey Debra, At FASHIONPHILE, we understand the importance of trust. Shopping for pre-owned luxury items isn't easy. The reselling industry is plagued by sellers of counterfeit luxury handbags, so it is essential that our experts are skilled in the art of authentication. - Before any item is posted to the FASHIONPHILE website or sold through our boutiques, it is checked by two highly qualified authenticators specializing in specific brand names. - Our experts have been thoroughly educated in detecting "fakes". - Whether it is a handbag or an accessory item, the authentication of every piece is reviewed and inspected to ensure that its details meet with the manufacturer's established standards of quality in: stamping, stitching, hardware, authenticity stamps, date codes, serial number (where applicable), materials and craftsmanship. We stand by our authenticators and the authenticity of each item we sell and we offer a lifetime return policy should any item we sell proves to be non-authentic.
Answer: Check out our Designer Directory for a full view of what brands we carry, and what items we take from each brand! https://www.fashionphile.com/designer-directory
Answer: Terri, can you email brandee@fashionphile.com? I looked into the system and can't see a Terri P in the system. We have zero affiliation with snobswap and never have had one. Other resellers do. Is it possible you were dealing with another reseller? We send checks as soon as we check in an item and it is authenticated. Thanks!