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FASHIONPHILEReviews 2,527

4.7

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From the business

FASHIONPHILE is a leader in pre-owned luxury, we BUY and SELL ultra-luxury accessories. We offer the largest selection of the world’s most coveted designers, including rare, vintage, and limited edition items.

We want to buy your luxury pieces and are committed to providing you with the highest payout value. FASHIONPHILE provides you with quick, safe, and simple methods to unlock the investment that is currently sitting in your closet.


fashionphile.com
Founded in 1999
Carlsbad, CA, United States
+88
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FASHIONPHILE Reviews Summary

Fashionphile enjoys a strong reputation for offering high-quality, authentic luxury items that often exceed customer expectations regarding condition and accuracy of descriptions. Customers appreciate the detailed product listings, fast shipping, and reliable service, which contribute to a positive shopping experience. However, some concerns have been raised regarding inconsistencies in product descriptions and occasional shipping delays, particularly related to carrier issues. Overall, the company demonstrates a commitment to customer satisfaction with responsive service and a user-friendly purchasing process, fostering a loyal customer base eager to return for future purchases.

This summary is generated by AI, based on text from customer reviews

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41,334 reviews

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Hawaii
1 review
0 helpful votes
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Pristine
April 20, 2022

Bag was exactly as described and more than what I expected, 2 dust bags, 1 Hermes and one from Fashionphile. Seems like a brand new bag, I love it.

+3
Date of experience: April 20, 2022
Georgia
1 review
0 helpful votes
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Better than pictured
April 20, 2022

Pleasantly surprised that the purse didn't need to go to Chanel for a spa treatment!

Date of experience: April 20, 2022
California
1 review
0 helpful votes
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Strap is in excellent condition and shipped fast. I'm very satisfied with the item.

Date of experience: April 17, 2022
Florida
1 review
0 helpful votes
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Great bag!
April 15, 2022

Purchasing the bag was easy and fast. No complaints. Upon arrival the bag it's a bit larger than my usual size but nevertheless beautiful.

Date of experience: April 15, 2022
California
1 review
0 helpful votes
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Great, very reliable.
April 15, 2022

I don't like how you can't ask them questions about the item, but what I purchased was as described. And their packaging was so nice, and their shipping was super fast I literally got it within a couple days of purchasing. Overall they are fast and very reliable!

Date of experience: April 15, 2022
South Carolina
1 review
0 helpful votes
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Exceeded Expectations.
April 14, 2022

My daughter recommended finding the red Chanel backpack on Fashionphile (She is more familiar with this site). She knew I had been looking for something much like this bag. I really appreciate and trust my daughter's recommendation. When the bag arrived, I was very pleased with the condition of the bag and the fact that the authenticity card was included. Looking fwd to wearing her well.

Date of experience: April 14, 2022
California
1 review
0 helpful votes
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Fantastic!
April 14, 2022

The ordering experience was simple, the product received was better than described and the presentation when received made purchasing from them fun!

Date of experience: April 14, 2022
New York
1 review
0 helpful votes
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My favorite luxury resale site
April 13, 2022

Fashionphile's items in my experience have always arrived as presented on the site, very fast shipping and great customer service! They have great assortment of products and pricing.

Date of experience: April 13, 2022
New Jersey
1 review
0 helpful votes
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I'm happy!
April 11, 2022

My Gucci bag arrived very quickly. The bag is just as described!

Date of experience: April 11, 2022
New York
1 review
0 helpful votes
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Used Celine tote
April 9, 2022

Great bag, super fast shipping, arrived in two days. Nicely packaged too

Date of experience: April 9, 2022
Florida
1 review
0 helpful votes
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Love It!
April 8, 2022

Fast Shipping and the bag is in great condition considering it being 12 years old.

Date of experience: April 8, 2022
Texas
2 reviews
0 helpful votes
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Satisfied Customer!
April 8, 2022

I received my order, it's so nice, I am pleased and very happy. The order came in a very decent time. All positive! Thank you!

Date of experience: April 8, 2022
Nevada
1 review
0 helpful votes
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Gucci Belt
April 8, 2022

I got an amazing deal on this Gucci Belt so that was the great part. However, I called left messages. Sent them messages via messenger, via every way possible asking them to hold off on shipping the belt do to us being out of town. To make matters worse 8 never received an email saying the belt was being shipped. I checked the website and it had been shipped. At this point, I had two missed deliveries and I tried to get UPS to hold it at their location but that wasn't an option due to the way it was sent (signature requested). Luckily, I caught the UPS man on the 3rd attempt and was able to get him via our ring camera to deliver it to my neighbor. If not, it would have been sent back to fashionphile. There needs to be more shopping options for buyers. Not everyone is home all day and able to sign for a package.

Date of experience: April 8, 2022
Maryland
1 review
0 helpful votes
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Great experience
April 6, 2022

Bag was as described. Arrived impeccably packaged.

Date of experience: April 6, 2022
California
1 review
0 helpful votes
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Highest Quality
April 4, 2022

I have never been disappointed with any purchase from Fashionphile. They are honest and very transparent about the quality/condition of the item and are exceptionally fair with pricing!

Date of experience: April 4, 2022
Hong Kong
1 review
0 helpful votes
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The experience was generally good, just want to have live chat during weekend to support as well.

Date of experience: April 2, 2022
Florida
1 review
0 helpful votes
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Chanel earrings
April 1, 2022

Very easy and reliable purchase. Very happy with my purchase

Date of experience: April 1, 2022
District of Columbia
1 review
0 helpful votes
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Purchase received
May 1, 2022

I am out of town for a few days, but my package was received at home by my sister. I will inspect it once I get home - on Wednesday, April 6th.

Date of experience: April 1, 2022
Canada
1 review
0 helpful votes
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Item as described. Love it!
March 31, 2022

Very fast shipping and very cute packaging. Thanks!

Date of experience: March 31, 2022
Canada
1 review
0 helpful votes
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Louis vuitton shoulder strap
March 31, 2022

I was impressed by how quickly I received my package & the strap was in great condition. I am very satisfied!

Date of experience: March 31, 2022