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business logo of FASHIONPHILE

FASHIONPHILEReviews 8,839

4.8

About the Business

FASHIONPHILE is a leader in pre-owned luxury, we BUY and SELL ultra-luxury accessories. We offer the largest selection of the world’s most coveted designers, including rare, vintage, and limited edition items. We want to buy your luxury pieces and are committed to providing you with the highest payout value. FASHIONPHILE provides you with quick, safe, and simple methods to unlock the investment that is currently sitting in your closet.


fashionphile.com
Founded in 1999
+88
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FASHIONPHILE Reviews Summary

Fashionphile enjoys a strong reputation for offering high-quality, authentic luxury items that often exceed customer expectations regarding condition and accuracy of descriptions. Customers appreciate the detailed product listings, fast shipping, and reliable service, which contribute to a positive shopping experience. However, some concerns have been raised regarding inconsistencies in product descriptions and occasional shipping delays, particularly related to carrier issues. Overall, the company demonstrates a commitment to customer satisfaction with responsive service and a user-friendly purchasing process, fostering a loyal customer base eager to return for future purchases.

This summary is generated by AI, based on text from customer reviews

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39,710 reviews
Delaware
1 review
0 helpful votes
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First time using Fashionphile
May 24, 2021

After scouring the internet, I found that Fashionphile has the best inventory, price points, and seems to be trustworthy. I felt most comfortable buying from this reseller. I love that they notify you of price changes on items you follow. I pulled the trigger on my first handbag and my confirmation said it would ship it 1-3 days. After 4 days I still hadn't received a shipping update, so I started to grow concerned. I called customer service and they checked on my order, apologized for the delay, and sent it out next day. Overall it was a good experience.

Date of experience: May 24, 2021
New York
1 review
0 helpful votes
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Amazing
May 24, 2021

I love love love my bag. It's literally a brand new bag for half the price. The fast shipping everything was just amazing. Thank you fashion pile!

Date of experience: May 24, 2021
Kentucky
1 review
0 helpful votes
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Great purchase
May 24, 2021

The item can add described... She's beautiful! Thanks for the prompt service

Date of experience: May 24, 2021
Pennsylvania
1 review
0 helpful votes
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Great bag!
May 24, 2021

Bag is exactly as described, Super fast shipping, beautiful packaging... I will shop here again!

Date of experience: May 24, 2021
Canada
1 review
0 helpful votes
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Love my Purchase!
May 24, 2021

I received my order in perfect condition. Delivery took less than a week. I highly recommend this shop!

Date of experience: May 24, 2021
New York
1 review
0 helpful votes
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Fast shipping, perfect condition!
May 23, 2021

Slippers were in perfect condition and came in very fast

Date of experience: May 23, 2021
Pennsylvania
1 review
0 helpful votes
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Fast shipping and item as described.
May 23, 2021

Fast shipping and nicely packaged.
Item as described.

Date of experience: May 23, 2021
Connecticut
1 review
0 helpful votes
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Great Service
May 23, 2021

Spoke with a representative on the phone while purchasing and they were very helpful.

Date of experience: May 23, 2021
Uruguay
1 review
1 helpful vote
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Prices are high and service quality is low
June 22, 2021

Prices are high and service quality is low. I requested a manager contacted me, they never did and I spnt more than 80 K in a year...

Date of experience: May 23, 2021
Vermont
1 review
0 helpful votes
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Review 23 420 rasta louis
May 23, 2021

After a week of not hearing from y'all, i called and spoke with a rep & they expressed shipped my packaged!

Date of experience: May 23, 2021
New Jersey
1 review
0 helpful votes
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Disappointed
May 23, 2021

I am hugely disappointed with the purse I purchased. It looks like the bag was cut then re-sewn on both sides of the zipper. Also, the strap is very discolored. Unfortunately, I removed the tags so I cannot return it.

Date of experience: May 23, 2021
Virginia
1 review
0 helpful votes
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Love the bag
May 23, 2021

The bag is great, a little long to ship otherwise it was good service

Date of experience: May 23, 2021
Florida
2 reviews
0 helpful votes
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Great experience!
May 23, 2021

Easy shopping with great descriptions of products!

Date of experience: May 23, 2021
Washington
1 review
0 helpful votes
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Louis Vuitton
May 22, 2021

My experience was great! The purchase was easy and the shipping was incredibly fast. Not to mention how wonderfully my new bag was packaged. I also loved how precise the description of my bag was, the bag was exactly as described. Fantastic overall experience and I will definitely make more purchases from Fashionphile.

Date of experience: May 22, 2021
New Jersey
1 review
0 helpful votes
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Pleased, yet again!
May 22, 2021

Product in great condition as described. Arrived within given time period. Very satisfied customer!

Date of experience: May 22, 2021
Pennsylvania
1 review
0 helpful votes
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Super excited
May 22, 2021

I lost my pair of Tom Ford glasses 2 years ago.
I've been searching the net tirelessly to replace them. I finally found them on this site and I couldn't be more pleased.

Date of experience: May 22, 2021
California
1 review
0 helpful votes
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Next best thing to the boutique!
May 22, 2021

If you wait long enough, everything shows up on FASHIONPHILE! From the latest collections, to vintage pieces, to hard to find items. 30 days to review, layaway, easy returns! I have an extensive bag collection, most of it has come from FASHIONPHILE.

Date of experience: May 22, 2021
California
2 reviews
0 helpful votes
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Happy customer
May 22, 2021

We love the shopping experience. We miss the nice custom bag that we used to get though.

Date of experience: May 22, 2021
Minnesota
1 review
0 helpful votes
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Tiffany bracelet
May 22, 2021

The transaction was simple and easy and If I would choose to return that is also a simple process.

Date of experience: May 22, 2021
New York
1 review
0 helpful votes
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Fast & Secure Delivery
May 22, 2021
Updated review

Great items! I've been stalking this bag forEVER! Ordering was super easy. A rep calls to verify your purchase before shipment, which I love! With all the scams happening today, it just gives you that extra peace of mind.

Date of experience: May 22, 2021

Great items!
May 11, 2021
Previous review

Great items! I've been stalking this bag forEVER!

Date of experience: May 11, 2021