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business logo of FASHIONPHILE

FASHIONPHILEReviews 8,844

4.8

About the Business

FASHIONPHILE is a leader in pre-owned luxury, we BUY and SELL ultra-luxury accessories. We offer the largest selection of the world’s most coveted designers, including rare, vintage, and limited edition items. We want to buy your luxury pieces and are committed to providing you with the highest payout value. FASHIONPHILE provides you with quick, safe, and simple methods to unlock the investment that is currently sitting in your closet.


fashionphile.com
Founded in 1999
+88
How would you rate FASHIONPHILE?
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FASHIONPHILE Reviews Summary

Fashionphile enjoys a strong reputation for offering high-quality, authentic luxury items that often exceed customer expectations regarding condition and accuracy of descriptions. Customers appreciate the detailed product listings, fast shipping, and reliable service, which contribute to a positive shopping experience. However, some concerns have been raised regarding inconsistencies in product descriptions and occasional shipping delays, particularly related to carrier issues. Overall, the company demonstrates a commitment to customer satisfaction with responsive service and a user-friendly purchasing process, fostering a loyal customer base eager to return for future purchases.

This summary is generated by AI, based on text from customer reviews

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39,718 reviews
Canada
1 review
0 helpful votes
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Not bad
May 28, 2021

Delivery took a while after the final payment instalment cleared and the hardware on the LV Twist was quite scratched. Otherwise the service and packaging was good. I'll still use the bag.

Date of experience: May 28, 2021
Pennsylvania
1 review
0 helpful votes
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Looking for deals on Fendi wallets!
May 28, 2021
Updated review

Wonderful! I found exactly what I wanted, at a reasonable price. It arrived safely packaged, and was in just about perfect condition. I will be shopping on Fashionphile again!

Date of experience: May 28, 2021

Wonderful!
May 20, 2021
Previous review

Wonderful!

Date of experience: May 20, 2021
Colorado
1 review
0 helpful votes
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Givenchy Small Antigona
May 27, 2021

I absolutely love this bag! I really like the fact that you can return if you are dissatisfied. I will only buy pre-loved on this site going forward.

Date of experience: May 27, 2021
Colorado
1 review
0 helpful votes
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Pretty F**cking Awesome
May 27, 2021

Customer Service amazing! Bag authentic best purchase 2021

Date of experience: May 27, 2021
California
1 review
0 helpful votes
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Great bag
May 26, 2021

The bag is excellent (seem as describe) but shipping took too long.

Date of experience: May 26, 2021
Florida
1 review
0 helpful votes
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Chanel Handbag
May 26, 2021

My overall experience was great. The site is clear and easy to navigate and I appreciate it recognizes specific names and descriptions.

Date of experience: May 26, 2021
Massachusetts
1 review
0 helpful votes
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As expected
May 26, 2021

I purchased a well-loved LV damier ebene wallet from the outlet and a lovely LV bucket bag also in damier ebene and tehy wer both as expected. I am very happy with my purchases and love my new (to me!) items.

Date of experience: May 26, 2021
Illinois
1 review
0 helpful votes
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Love my Chloe Bag!
May 26, 2021

I had a gorgeous Chloe bag I LOVED and I was very clumsy three weeks ago and broke the strap. I will try to get it fixed, but just in case it cannot be fixed I was desperately trying to find another bag, but due to it being a 2019 bag I could not fine one. I stumbled upon Fashionphile and found my bag in "excellent" condition, and it arrived very quickly and was in fact in EXCELLENT condition! I would even have settled for very good, or just good, but it looks brand new! I am so excited, and the price was not too bad at all!

Date of experience: May 26, 2021
California
1 review
0 helpful votes
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Chanel belt bag
May 26, 2021

Shopping on Fashionphile website was great. The product came in a timely manner but it was too small to fit my iPhone :(. Beautiful Chanel belt bag, though. I just have to keep looking...

Date of experience: May 26, 2021
California
1 review
0 helpful votes
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Love my new bag!
May 26, 2021
Updated review

Easy to shop and filter. Keyword search is accurate.
The variety of bags is impressive.

Date of experience: May 26, 2021

Easy to shop and filter
May 15, 2021
Previous review

Easy to shop and filter. Keyword search is accurate.

Date of experience: May 15, 2021
California
1 review
0 helpful votes
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LV Favorite
May 25, 2021

Item as described.
All flaws were stated in the description.

Date of experience: May 25, 2021
Maryland
1 review
0 helpful votes
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FASHIONPHILE is the G. O. A. T.
May 25, 2021

I absolutely love shopping and selling on FASHIONPHILE. They always have an amazing selection of my wants, and are quick with communication when it comes to selling. Please never change!

Date of experience: May 25, 2021
New York
1 review
0 helpful votes
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LV Toiletry 26 bag
May 25, 2021
Updated review

Purchasing this was a pleasure- I got the largest bag for the lowest price and I was even offered the option to use layaway! Pretty darn cool!

Date of experience: May 25, 2021

Purchasing this was a pleasure
May 15, 2021
Previous review

Purchasing this was a pleasure- I got the largest bag for the lowest price and I was even offered the option to use layaway! Pretty darn cool!

Date of experience: May 15, 2021
Kansas
1 review
0 helpful votes
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Slight Shipping Delay
May 25, 2021

I am overall happy with my experience. After a week of purchasing, my item had not shipped. But after chatting with customer service, they upgraded the shipping to overnight for free to ensure it would make it in the initial shipping timeframe. They definitely redeemed themselves!

Date of experience: May 25, 2021
Texas
1 review
0 helpful votes
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Speedy
May 25, 2021

Good shopping experience, fast shipping. Love the variety of items y'all sell

Date of experience: May 25, 2021
Sophia S. — FASHIONPHILE Rep
over a year old

Thank you Charlotte! We really appreciate your review and are glad you found what you were looking for!

California
1 review
0 helpful votes
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Love Fashionphile!
May 25, 2021

Great selection, accurate description and photos, with added certainty of authenticity. Flexible return and buy back policy. Highly recommend.

Date of experience: May 25, 2021
Sophia S. — FASHIONPHILE Rep
over a year old

Hi Patrice! We are glad you enjoyed shopping with us! Thank you for taking the time to share your review with us, we really appreciate it!

West Virginia
1 review
0 helpful votes
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FASHIONPHILE is super awesome!
May 25, 2021

Fabulous Loewe puzzle at a great price! Beautiful condition,
Hope to find another at the same great price!

Date of experience: May 25, 2021
Sophia S. — FASHIONPHILE Rep
over a year old

Thank you for your review Anna! We are glad you found what you were looking for and hope you enjoy your new Loewe Puzzle bag!

Pennsylvania
1 review
0 helpful votes
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Final payment
June 24, 2021
Updated review

I decided to make my final payment with 10 days left on my reserve. When doing so I owed $252.50. Fashionfile's system would not allow me to put in the cents value ans also would not let me round up to the nearest dollar $353.00. Calling customer service they could not explain but processed my payment. But this final payment does not reflect on my PP history for this purchase. Tech service should be notified and problem should be fixed.

Date of experience: May 25, 2021
Lauren L. — FASHIONPHILE Rep
over a year old

Hey Chris, thank you for bringing this to our attention. We have sent it to our tech team and will improve our process in the future!


Final payment
June 23, 2021
Previous review

I decided to make my final payment with 10 days left on my reserve. When doing so I owed $252.50. Fashionfile's system would not allow me to put in the cents value ans also would not let me round up to the nearest dollar $353.00. Calling customer service they could not explain but processed my payment. But this final payment does not reflect on my PP history for this purchase. Tech service should be notified and problem should be fixed.

Date of experience: May 24, 2021
Alabama
1 review
0 helpful votes
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Beautiful clean bag as described
May 25, 2021

Wonderful experience. Product came on time as mentioned before and in a clean package. No damages nothing.

Date of experience: May 25, 2021
Australia
1 review
0 helpful votes
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Céline trotteur
May 25, 2021

Excellent shopping service and detailed picture of item. Accurate descriptions and easy payment. Extremely fast shipping. Item was well packed and protected. Very happy with my order.

Date of experience: May 25, 2021