Sitejabber Website Reviews and Complaints
business logo of FASHIONPHILE

FASHIONPHILEReviews 8,833

4.8

About the Business

FASHIONPHILE is a leader in pre-owned luxury, we BUY and SELL ultra-luxury accessories. We offer the largest selection of the world’s most coveted designers, including rare, vintage, and limited edition items. We want to buy your luxury pieces and are committed to providing you with the highest payout value. FASHIONPHILE provides you with quick, safe, and simple methods to unlock the investment that is currently sitting in your closet.


fashionphile.com
Founded in 1999
+88
How would you rate FASHIONPHILE?
grey star
grey star
grey star
grey star
grey star

FASHIONPHILE Reviews Summary

Fashionphile enjoys a strong reputation for offering high-quality, authentic luxury items that often exceed customer expectations regarding condition and accuracy of descriptions. Customers appreciate the detailed product listings, fast shipping, and reliable service, which contribute to a positive shopping experience. However, some concerns have been raised regarding inconsistencies in product descriptions and occasional shipping delays, particularly related to carrier issues. Overall, the company demonstrates a commitment to customer satisfaction with responsive service and a user-friendly purchasing process, fostering a loyal customer base eager to return for future purchases.

This summary is generated by AI, based on text from customer reviews

This company does not typically respond to reviews

Instant Feedback

39,708 reviews
California
1 review
0 helpful votes
Follow Jen P.
Unfollow Jen P.
Send Message
Share Review
Report Review

Chanel mini flap
May 21, 2021

Beautiful bag, packaging was great, but it took a week to ship out.

Date of experience: May 21, 2021
California
1 review
0 helpful votes
Follow Jose J.
Unfollow Jose J.
Send Message
Share Review
Report Review

A Perfect Gift!
May 21, 2021

I was looking for some Chanel earrings for my wife. Unfortunately they don't have the earrings she liked at the Chanel store, therefore I started to look for them on Fashionphile. What do you know, they had the earrings she liked and at a much better price.

Date of experience: May 21, 2021
Illinois
1 review
0 helpful votes
Follow Kat G.
Unfollow Kat G.
Send Message
Share Review
Report Review

Love my purchase
May 21, 2021

Easy purchase. Great communication on status of order during processing. Relatively fast delivery. Items look as expected. Love my purse and wallet.

Date of experience: May 21, 2021
Massachusetts
1 review
0 helpful votes
Follow Beth X.
Unfollow Beth X.
Send Message
Share Review
Report Review

Bvlgari Necklace
May 21, 2021

Experience after purchase was great. It would be nice to have an alert system to let one know when a desired item has been posted.

Date of experience: May 21, 2021
New York
1 review
0 helpful votes
Follow Anita A.
Unfollow Anita A.
Send Message
Share Review
Report Review

Happy Customer
May 21, 2021

I have purchased a few items from Fashionphile, they never disappoint. Orders are delivered quickly and merchandise is always as described.

Date of experience: May 21, 2021
Pennsylvania
1 review
0 helpful votes
Follow Vanessa A.
Unfollow Vanessa A.
Send Message
Share Review
Report Review

Pleasant experience
May 21, 2021

I sold a bag and chose to receive site credit. I purchased another bag and it was a smooth transaction.

Date of experience: May 21, 2021
Canada
1 review
0 helpful votes
Follow Joyce K.
Unfollow Joyce K.
Send Message
Share Review
Report Review

Perfect Like The First Time Around
May 20, 2021

The site is always easy to access and search. Found what I wanted and watched it for a few weeks and when I found the price was right, I purchased it! It was such amazingly quick shipping and arrived within less than a week coming from CA to Toronto, Canada. So impressed during these times too. Payment for duties is easy as well as I get notified through text/email and pay online. I always pre-calculate the amount before buying to know I am actually making a savings vs buying brand new. Never had an issue and packing is always substantial to make sure delivery is smooth and unharmed to the items. Tracking is always on time as well. Would definitely recommend Fashionphile as they have the largest selection with great savings, for the most part.

Date of experience: May 20, 2021
Washington
1 review
0 helpful votes
Follow sophia K.
Unfollow sophia K.
Send Message
Share Review
Report Review

Good experience
May 20, 2021

I had an overall good experience ordering from here. The wallet I ordered was slightly off in the measurements posted online but nothing too crazy. I would love if they offered a slight discount for first time buyer of the site or something like that.

Date of experience: May 20, 2021
California
1 review
0 helpful votes
Follow Anetrise D.
Unfollow Anetrise D.
Send Message
Share Review
Report Review

Gucci handbag
May 20, 2021
Updated review

Easy site to maneuver, fast and efficient checkout! Just waiting to see how fast shipping the bag ship.

Date of experience: May 20, 2021

Easy site to maneuver, fast and efficient checkout!
May 10, 2021
Previous review

Easy site to maneuver, fast and efficient checkout! Just waiting to see how fast shipping the bag ship.

Date of experience: May 10, 2021
California
1 review
0 helpful votes
Follow G W.
Unfollow G W.
Send Message
Share Review
Report Review

Excellent
May 20, 2021

Item as described. Super fast shipping. Smooth and seamless transaction.

Date of experience: May 20, 2021
California
1 review
0 helpful votes
Follow Marlo U.
Unfollow Marlo U.
Send Message
Share Review
Report Review

All good as always
May 20, 2021
Updated review

All good as always a great experience shopping with FASHIONPHILE and always super fast shipping. I love it here

Date of experience: May 20, 2021

All good as always
May 10, 2021
Previous review

All good as always

Date of experience: May 10, 2021
New York
1 review
0 helpful votes
Follow Happy B.
Unfollow Happy B.
Send Message
Share Review
Report Review

Over the Gucci Moon!
May 20, 2021

Easy to navigate and the quality is perfect! Will definitely come back for my next designer purchase!

Date of experience: May 20, 2021
North Carolina
1 review
0 helpful votes
Follow Ha M.
Unfollow Ha M.
Send Message
Share Review
Report Review

Very good
May 20, 2021
Updated review

Great good, fast shipping on time, received product as stated

Date of experience: May 20, 2021

Great good
May 9, 2021
Previous review

Great good

Date of experience: May 9, 2021
California
1 review
0 helpful votes
Follow Brittany E.
Unfollow Brittany E.
Send Message
Share Review
Report Review

Love the bag!
May 20, 2021

Received the most perfect bag, exactly as described. Thank you!

Date of experience: May 20, 2021
Maryland
1 review
0 helpful votes
Follow Danielle I.
Unfollow Danielle I.
Send Message
Share Review
Report Review

Beautiful Gucci accessory
May 20, 2021

Superb experience and gorgeous purchase. I would gladly shop again.

Date of experience: May 20, 2021
Colorado
1 review
0 helpful votes
Follow Benny X.
Unfollow Benny X.
Send Message
Share Review
Report Review

Very Satisfied
May 19, 2021

It was easy as 1. 2. 3! Straight forward online shopping! 100% recommended.

Date of experience: May 19, 2021
Germany
2 reviews
0 helpful votes
Follow Heather S.
Unfollow Heather S.
Send Message
Share Review
Report Review

Excellent product
May 19, 2021

This piece is perfect, much better condition than I expected. Thank you.

Date of experience: May 19, 2021
California
1 review
0 helpful votes
Follow S K.
Unfollow S K.
Send Message
Share Review
Report Review

Overpriced, price gauging
May 19, 2021

It was a very well-described piece, but it's ridiculous how much you guys price gauge to make a profit. That little card holder was literally double retail. While I understand I had a choice whether to buy it or not, it was probably one of the most ridiculous decisions I have made in 2021.

Date of experience: May 19, 2021
Connecticut
1 review
0 helpful votes
Follow Kathleen T.
Unfollow Kathleen T.
Send Message
Share Review
Report Review

Rocobar poncho HERMÈS
May 19, 2021

I was pleased that my poncho was actually in better condition than reported. I bought something on EBay that was reported in excellent condition and actually was quite worn and I had to do repairs on. This was my firstFashionphile experience and I was very pleased

Date of experience: May 19, 2021
Illinois
1 review
0 helpful votes
Follow Stephanie H.
Unfollow Stephanie H.
Send Message
Share Review
Report Review

Slow shipment
May 19, 2021

I loved my item the quality was great! In my opinion shipment took a little longer than I would have expected but that is not a deal breaker. I will definitely be shopping through Fashionphile again!

Date of experience: May 19, 2021