FASHIONPHILE is a leader in pre-owned luxury, we BUY and SELL ultra-luxury accessories. We offer the largest selection of the world’s most coveted designers, including rare, vintage, and limited edition items. We want to buy your luxury pieces and are committed to providing you with the highest payout value. FASHIONPHILE provides you with quick, safe, and simple methods to unlock the investment that is currently sitting in your closet.
Fashionphile enjoys a strong reputation for offering high-quality, authentic luxury items that often exceed customer expectations regarding condition and accuracy of descriptions. Customers appreciate the detailed product listings, fast shipping, and reliable service, which contribute to a positive shopping experience. However, some concerns have been raised regarding inconsistencies in product descriptions and occasional shipping delays, particularly related to carrier issues. Overall, the company demonstrates a commitment to customer satisfaction with responsive service and a user-friendly purchasing process, fostering a loyal customer base eager to return for future purchases.
This summary is generated by AI, based on text from customer reviews
Beautiful bag, packaging was great, but it took a week to ship out.
I was looking for some Chanel earrings for my wife. Unfortunately they don't have the earrings she liked at the Chanel store, therefore I started to look for them on Fashionphile. What do you know, they had the earrings she liked and at a much better price.
Easy purchase. Great communication on status of order during processing. Relatively fast delivery. Items look as expected. Love my purse and wallet.
Experience after purchase was great. It would be nice to have an alert system to let one know when a desired item has been posted.
I have purchased a few items from Fashionphile, they never disappoint. Orders are delivered quickly and merchandise is always as described.
I sold a bag and chose to receive site credit. I purchased another bag and it was a smooth transaction.
The site is always easy to access and search. Found what I wanted and watched it for a few weeks and when I found the price was right, I purchased it! It was such amazingly quick shipping and arrived within less than a week coming from CA to Toronto, Canada. So impressed during these times too. Payment for duties is easy as well as I get notified through text/email and pay online. I always pre-calculate the amount before buying to know I am actually making a savings vs buying brand new. Never had an issue and packing is always substantial to make sure delivery is smooth and unharmed to the items. Tracking is always on time as well. Would definitely recommend Fashionphile as they have the largest selection with great savings, for the most part.
I had an overall good experience ordering from here. The wallet I ordered was slightly off in the measurements posted online but nothing too crazy. I would love if they offered a slight discount for first time buyer of the site or something like that.
Easy site to maneuver, fast and efficient checkout! Just waiting to see how fast shipping the bag ship.
Easy site to maneuver, fast and efficient checkout! Just waiting to see how fast shipping the bag ship.
All good as always a great experience shopping with FASHIONPHILE and always super fast shipping. I love it here
Easy to navigate and the quality is perfect! Will definitely come back for my next designer purchase!
Great good, fast shipping on time, received product as stated
Received the most perfect bag, exactly as described. Thank you!
Superb experience and gorgeous purchase. I would gladly shop again.
It was easy as 1. 2. 3! Straight forward online shopping! 100% recommended.
This piece is perfect, much better condition than I expected. Thank you.
It was a very well-described piece, but it's ridiculous how much you guys price gauge to make a profit. That little card holder was literally double retail. While I understand I had a choice whether to buy it or not, it was probably one of the most ridiculous decisions I have made in 2021.
I was pleased that my poncho was actually in better condition than reported. I bought something on EBay that was reported in excellent condition and actually was quite worn and I had to do repairs on. This was my firstFashionphile experience and I was very pleased
I loved my item the quality was great! In my opinion shipment took a little longer than I would have expected but that is not a deal breaker. I will definitely be shopping through Fashionphile again!
Answer: Hey! Sometimes the date code is deep in the item, and hard to photograph. Please reach out to our Personal Shoppers, they can help you find the date code https://www.fashionphile.com/personal-shoppers
Answer: Hey! Sometimes the date code is deep in the item, and hard to photograph. Please reach out to our Personal Shoppers, they can help you find the date code https://www.fashionphile.com/personal-shoppers
Answer: Everything we sell is technically "preowned" but we have thousands of items in like-new condition! Simply filter by condition > "new"
Answer: Hey Julien! We buy our products from people like you. We give you a fast and generous upfront payment so you can spend it on what you really want. FASHIONPHILE provides you with quick, safe, and simple methods to unlock the investment that is currently sitting in your closet. You are paid once your item has arrived it is authenticated (no waiting for consignment). After it is authenticated, it is listed for sale on our site! Happy shopping & selling.
Answer: At FASHIONPHILE, we invest heavily in people, R&D, technology, and tools to continuously create the future of ultra-luxury authentication. FASHIONPHILE's Authentication department is a team of the top ultra-luxury authentication experts from around the globe, each of which, regardless of prior experience, undergoes rigorous training and testing through our proprietary program, FASHIONPHILE University. FASHIONPHILE has four tiers of Authenticators – all of whom begin their time as Apprentices under Senior Authenticators and must undergo a minimum of 5,200 hours to graduate to the next tier and be able to authenticate just seven brands on their own. Training is both hands-on and technology-oriented, with FASHIONPHILE's "Graveyard" of collected counterfeits dissected and analyzed in FASHIONPHILE University for a deeper, science-based understanding. Before any item is posted to the FASHIONPHILE website or sold through one of our Showrooms, it is checked by two highly qualified authenticators specializing in specific brand names. Our experts have been thoroughly educated in detecting "fakes". Whether it is a handbag or an accessory item, the authentication of every piece is reviewed and inspected to ensure that its details meet with the manufacturer's established standards of quality in: stamping, stitching, hardware, authenticity stamps, date codes, serial number (where applicable), materials and craftsmanship.
Answer: At FASHIONPHILE, we invest heavily in people, R&D, technology, and tools to continuously create the future of ultra-luxury authentication. FASHIONPHILE's Authentication department is a team of the top ultra-luxury authentication experts from around the globe, each of which, regardless of prior experience, undergoes rigorous training and testing through our proprietary program, FASHIONPHILE University. FASHIONPHILE has four tiers of Authenticators – all of whom begin their time as Apprentices under Senior Authenticators and must undergo a minimum of 5,200 hours to graduate to the next tier and be able to authenticate just seven brands on their own. Training is both hands-on and technology-oriented, with FASHIONPHILE's "Graveyard" of collected counterfeits dissected and analyzed in FASHIONPHILE University for a deeper, science-based understanding. Before any item is posted to the FASHIONPHILE website or sold through one of our Showrooms, it is checked by two highly qualified authenticators specializing in specific brand names. Our experts have been thoroughly educated in detecting "fakes". Whether it is a handbag or an accessory item, the authentication of every piece is reviewed and inspected to ensure that its details meet with the manufacturer's established standards of quality in: stamping, stitching, hardware, authenticity stamps, date codes, serial number (where applicable), materials and craftsmanship. We have a 100% authentic guarantee.
Answer: Shipping time is estimated at checkout. Please go through checkout, and see the time estimate in the shipping section.
Answer: Hey Debra, At FASHIONPHILE, we understand the importance of trust. Shopping for pre-owned luxury items isn't easy. The reselling industry is plagued by sellers of counterfeit luxury handbags, so it is essential that our experts are skilled in the art of authentication. - Before any item is posted to the FASHIONPHILE website or sold through our boutiques, it is checked by two highly qualified authenticators specializing in specific brand names. - Our experts have been thoroughly educated in detecting "fakes". - Whether it is a handbag or an accessory item, the authentication of every piece is reviewed and inspected to ensure that its details meet with the manufacturer's established standards of quality in: stamping, stitching, hardware, authenticity stamps, date codes, serial number (where applicable), materials and craftsmanship. We stand by our authenticators and the authenticity of each item we sell and we offer a lifetime return policy should any item we sell proves to be non-authentic.
Answer: Check out our Designer Directory for a full view of what brands we carry, and what items we take from each brand! https://www.fashionphile.com/designer-directory
Answer: Terri, can you email brandee@fashionphile.com? I looked into the system and can't see a Terri P in the system. We have zero affiliation with snobswap and never have had one. Other resellers do. Is it possible you were dealing with another reseller? We send checks as soon as we check in an item and it is authenticated. Thanks!