Sitejabber Website Reviews and Complaints
business logo of FASHIONPHILE

FASHIONPHILEReviews 8,829

4.8

About the Business

FASHIONPHILE is a leader in pre-owned luxury, we BUY and SELL ultra-luxury accessories. We offer the largest selection of the world’s most coveted designers, including rare, vintage, and limited edition items. We want to buy your luxury pieces and are committed to providing you with the highest payout value. FASHIONPHILE provides you with quick, safe, and simple methods to unlock the investment that is currently sitting in your closet.


fashionphile.com
Founded in 1999
+88
How would you rate FASHIONPHILE?
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FASHIONPHILE Reviews Summary

Fashionphile enjoys a strong reputation for offering high-quality, authentic luxury items that often exceed customer expectations regarding condition and accuracy of descriptions. Customers appreciate the detailed product listings, fast shipping, and reliable service, which contribute to a positive shopping experience. However, some concerns have been raised regarding inconsistencies in product descriptions and occasional shipping delays, particularly related to carrier issues. Overall, the company demonstrates a commitment to customer satisfaction with responsive service and a user-friendly purchasing process, fostering a loyal customer base eager to return for future purchases.

This summary is generated by AI, based on text from customer reviews

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39,704 reviews
Ohio
1 review
0 helpful votes
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LV
May 18, 2021

Great. It was in fantastic condition and exactly what I wanted

Date of experience: May 18, 2021
Texas
1 review
0 helpful votes
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Good buying experience
May 18, 2021

Browsing and checking out are easy and smooth.
Items are as described. Return is easy and no hassle.

Date of experience: May 18, 2021
Texas
1 review
0 helpful votes
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Quality Handbag
May 18, 2021

I was searching for a designer handbag secondhand and I found what I wanted on this website. The ability to see the description of the actual bag you were purchasing made it very easy to pick the bag I wanted.

Date of experience: May 18, 2021
New York
1 review
0 helpful votes
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Beautiful LV Totally
May 18, 2021

The bag was exactly as described and everything I was looking for!

Date of experience: May 18, 2021
Georgia
1 review
0 helpful votes
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I love it!
May 18, 2021

I purchased a Prada bag! It arrived fast and is in EXCELLENT condition! I will definitely be using Fashionphile again!
Thank you!

Date of experience: May 18, 2021
Alaska
1 review
0 helpful votes
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Couldn't be happier
May 17, 2021

I have gotten a couple of handbags from Fashionphile ranging from 500-2,000 dollars; completely satisfied every time.

Date of experience: May 17, 2021
New Jersey
1 review
0 helpful votes
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Love!
May 17, 2021
Updated review

Love shopping on fashionphile, trust worthy, easy, amazing experience every time!

Date of experience: May 17, 2021

Love shopping on fashionphile, trust worthy, easy,...
May 7, 2021
Previous review

Love shopping on fashionphile, trust worthy, easy, amazing experience every time!

Date of experience: May 7, 2021
Pennsylvania
1 review
0 helpful votes
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Awesome!
May 17, 2021

One of the best experience from exactly what i wanted for a good price to fast shipping and authentic products. Will use again. Handbag also showed no signs of wear and tear!

Date of experience: May 17, 2021
California
1 review
0 helpful votes
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Better than TRR
May 17, 2021
Updated review

I always check out this site first to satisfy my hunger for designer bags. They are authentic and the prices are competitive. Mainly, you can put things on reserve and give yourself a few paychecks to complete your purchase, but most important to me you can return a bag for a refund. The site I used to give my business to, TRR, doesn't allow returns on any bags. You can measure and think of how and where you'll use it, but I feel you need to see something that's an investment piece in person before making 100% commitment. I also love that when you open the box, the packaging is like receiving a beautiful gift!

Date of experience: May 17, 2021

Love your site and the option of paying over time is...
May 10, 2021
Previous review

Love your site and the option of paying over time is irresistible

Date of experience: May 10, 2021
Minnesota
1 review
0 helpful votes
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Way better condition than expected
May 17, 2021

I splurged on a Louie and I've never been happier. The condition was more like brand new than excellent

Date of experience: May 17, 2021
Texas
1 review
0 helpful votes
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On point
May 17, 2021
Updated review

Great, quick and easy, this bag is gorgeous! I love understated items that are unique. This is it.

Date of experience: May 17, 2021

Great, quick and easy
May 6, 2021
Previous review

Great, quick and easy

Date of experience: May 6, 2021
Georgia
1 review
0 helpful votes
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Order
May 17, 2021
Updated review

I have made a few purchases from FASHIONPHILE with no issues however for some reason with this order they put the incorrect address on the shipping label so delivery was delayed.

Date of experience: May 17, 2021

Always a pleasure
May 7, 2021
Previous review

Always a pleasure

Date of experience: May 7, 2021
Michigan
1 review
0 helpful votes
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My shopping experience!
May 17, 2021

I like that you all have a working number that I/we as consumer can call for person to person engagement. I also liked that when I paid for two day shipping that it actually was two day shipping. For me it was an easy process, and I even showed the product to the ladies in Neiman Marcus and they were blown away at how well of condition the bag was. I have also told friends and family about Fashionphile and the level of products that you all carry. I am pleased and I will be returning to shop again and again.

Date of experience: May 17, 2021
California
1 review
0 helpful votes
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Great!
May 17, 2021

Easy to use and great deal. Would shop again if looking for something similar

Date of experience: May 17, 2021
New York
1 review
1 helpful vote
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Item was not in the condition advertsied
June 16, 2021

There were stains and scratches not indicated on the listing. A small leather piece is missing. I would say that it was overpriced.

Date of experience: May 17, 2021
Canada
1 review
0 helpful votes
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Great experience every time. No delays on my purchases and deliveries. And amazing prices, when compared to other consignment shops today.

Date of experience: May 17, 2021
Texas
1 review
1 helpful vote
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Reason why
June 16, 2021

I gave it a one star for shipping because I paid for $21 overnight shipping and didn't get my package till a whole week later

But overall love the purse more than what I expected

Date of experience: May 17, 2021
Texas
1 review
0 helpful votes
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Stunning and buttery soft!
May 17, 2021
Updated review

Always a simple and easy experience. Purchasing is simple and uncomplicated.

Date of experience: May 17, 2021

Always a simple and easy experience
May 7, 2021
Previous review

Always a simple and easy experience.

Date of experience: May 7, 2021
Maryland
1 review
0 helpful votes
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Great first experience!
May 17, 2021
Updated review

Great! So easy and fast. This was my very first time ordering from Fashionphile and i am 100% satisfied!

Date of experience: May 17, 2021

Great!
May 7, 2021
Previous review

Great! So easy and fast.

Date of experience: May 7, 2021
California
1 review
0 helpful votes
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Fashionphile - Customer's Review
May 16, 2021
Updated review

Quick and easy. Am very satisfied with the product. They also have such a wonderful and excellent customer service.

Date of experience: May 16, 2021

Quick and easy
May 6, 2021
Previous review

Quick and easy.

Date of experience: May 6, 2021