FASHIONPHILE is a leader in pre-owned luxury, we BUY and SELL ultra-luxury accessories. We offer the largest selection of the world’s most coveted designers, including rare, vintage, and limited edition items. We want to buy your luxury pieces and are committed to providing you with the highest payout value. FASHIONPHILE provides you with quick, safe, and simple methods to unlock the investment that is currently sitting in your closet.
Fashionphile enjoys a strong reputation for offering high-quality, authentic luxury items that often exceed customer expectations regarding condition and accuracy of descriptions. Customers appreciate the detailed product listings, fast shipping, and reliable service, which contribute to a positive shopping experience. However, some concerns have been raised regarding inconsistencies in product descriptions and occasional shipping delays, particularly related to carrier issues. Overall, the company demonstrates a commitment to customer satisfaction with responsive service and a user-friendly purchasing process, fostering a loyal customer base eager to return for future purchases.
This summary is generated by AI, based on text from customer reviews
Browsing and checking out are easy and smooth.
Items are as described. Return is easy and no hassle.
I was searching for a designer handbag secondhand and I found what I wanted on this website. The ability to see the description of the actual bag you were purchasing made it very easy to pick the bag I wanted.
The bag was exactly as described and everything I was looking for!
I purchased a Prada bag! It arrived fast and is in EXCELLENT condition! I will definitely be using Fashionphile again!
Thank you!
I have gotten a couple of handbags from Fashionphile ranging from 500-2,000 dollars; completely satisfied every time.
Love shopping on fashionphile, trust worthy, easy, amazing experience every time!
Love shopping on fashionphile, trust worthy, easy, amazing experience every time!
One of the best experience from exactly what i wanted for a good price to fast shipping and authentic products. Will use again. Handbag also showed no signs of wear and tear!
I always check out this site first to satisfy my hunger for designer bags. They are authentic and the prices are competitive. Mainly, you can put things on reserve and give yourself a few paychecks to complete your purchase, but most important to me you can return a bag for a refund. The site I used to give my business to, TRR, doesn't allow returns on any bags. You can measure and think of how and where you'll use it, but I feel you need to see something that's an investment piece in person before making 100% commitment. I also love that when you open the box, the packaging is like receiving a beautiful gift!
Love your site and the option of paying over time is irresistible
I splurged on a Louie and I've never been happier. The condition was more like brand new than excellent
Great, quick and easy, this bag is gorgeous! I love understated items that are unique. This is it.
I have made a few purchases from FASHIONPHILE with no issues however for some reason with this order they put the incorrect address on the shipping label so delivery was delayed.
I like that you all have a working number that I/we as consumer can call for person to person engagement. I also liked that when I paid for two day shipping that it actually was two day shipping. For me it was an easy process, and I even showed the product to the ladies in Neiman Marcus and they were blown away at how well of condition the bag was. I have also told friends and family about Fashionphile and the level of products that you all carry. I am pleased and I will be returning to shop again and again.
Easy to use and great deal. Would shop again if looking for something similar
There were stains and scratches not indicated on the listing. A small leather piece is missing. I would say that it was overpriced.
Great experience every time. No delays on my purchases and deliveries. And amazing prices, when compared to other consignment shops today.
I gave it a one star for shipping because I paid for $21 overnight shipping and didn't get my package till a whole week later
But overall love the purse more than what I expected
Always a simple and easy experience. Purchasing is simple and uncomplicated.
Great! So easy and fast. This was my very first time ordering from Fashionphile and i am 100% satisfied!
Quick and easy. Am very satisfied with the product. They also have such a wonderful and excellent customer service.
Answer: Hey! Sometimes the date code is deep in the item, and hard to photograph. Please reach out to our Personal Shoppers, they can help you find the date code https://www.fashionphile.com/personal-shoppers
Answer: Hey! Sometimes the date code is deep in the item, and hard to photograph. Please reach out to our Personal Shoppers, they can help you find the date code https://www.fashionphile.com/personal-shoppers
Answer: Everything we sell is technically "preowned" but we have thousands of items in like-new condition! Simply filter by condition > "new"
Answer: Hey Julien! We buy our products from people like you. We give you a fast and generous upfront payment so you can spend it on what you really want. FASHIONPHILE provides you with quick, safe, and simple methods to unlock the investment that is currently sitting in your closet. You are paid once your item has arrived it is authenticated (no waiting for consignment). After it is authenticated, it is listed for sale on our site! Happy shopping & selling.
Answer: At FASHIONPHILE, we invest heavily in people, R&D, technology, and tools to continuously create the future of ultra-luxury authentication. FASHIONPHILE's Authentication department is a team of the top ultra-luxury authentication experts from around the globe, each of which, regardless of prior experience, undergoes rigorous training and testing through our proprietary program, FASHIONPHILE University. FASHIONPHILE has four tiers of Authenticators – all of whom begin their time as Apprentices under Senior Authenticators and must undergo a minimum of 5,200 hours to graduate to the next tier and be able to authenticate just seven brands on their own. Training is both hands-on and technology-oriented, with FASHIONPHILE's "Graveyard" of collected counterfeits dissected and analyzed in FASHIONPHILE University for a deeper, science-based understanding. Before any item is posted to the FASHIONPHILE website or sold through one of our Showrooms, it is checked by two highly qualified authenticators specializing in specific brand names. Our experts have been thoroughly educated in detecting "fakes". Whether it is a handbag or an accessory item, the authentication of every piece is reviewed and inspected to ensure that its details meet with the manufacturer's established standards of quality in: stamping, stitching, hardware, authenticity stamps, date codes, serial number (where applicable), materials and craftsmanship.
Answer: At FASHIONPHILE, we invest heavily in people, R&D, technology, and tools to continuously create the future of ultra-luxury authentication. FASHIONPHILE's Authentication department is a team of the top ultra-luxury authentication experts from around the globe, each of which, regardless of prior experience, undergoes rigorous training and testing through our proprietary program, FASHIONPHILE University. FASHIONPHILE has four tiers of Authenticators – all of whom begin their time as Apprentices under Senior Authenticators and must undergo a minimum of 5,200 hours to graduate to the next tier and be able to authenticate just seven brands on their own. Training is both hands-on and technology-oriented, with FASHIONPHILE's "Graveyard" of collected counterfeits dissected and analyzed in FASHIONPHILE University for a deeper, science-based understanding. Before any item is posted to the FASHIONPHILE website or sold through one of our Showrooms, it is checked by two highly qualified authenticators specializing in specific brand names. Our experts have been thoroughly educated in detecting "fakes". Whether it is a handbag or an accessory item, the authentication of every piece is reviewed and inspected to ensure that its details meet with the manufacturer's established standards of quality in: stamping, stitching, hardware, authenticity stamps, date codes, serial number (where applicable), materials and craftsmanship. We have a 100% authentic guarantee.
Answer: Shipping time is estimated at checkout. Please go through checkout, and see the time estimate in the shipping section.
Answer: Hey Debra, At FASHIONPHILE, we understand the importance of trust. Shopping for pre-owned luxury items isn't easy. The reselling industry is plagued by sellers of counterfeit luxury handbags, so it is essential that our experts are skilled in the art of authentication. - Before any item is posted to the FASHIONPHILE website or sold through our boutiques, it is checked by two highly qualified authenticators specializing in specific brand names. - Our experts have been thoroughly educated in detecting "fakes". - Whether it is a handbag or an accessory item, the authentication of every piece is reviewed and inspected to ensure that its details meet with the manufacturer's established standards of quality in: stamping, stitching, hardware, authenticity stamps, date codes, serial number (where applicable), materials and craftsmanship. We stand by our authenticators and the authenticity of each item we sell and we offer a lifetime return policy should any item we sell proves to be non-authentic.
Answer: Check out our Designer Directory for a full view of what brands we carry, and what items we take from each brand! https://www.fashionphile.com/designer-directory
Answer: Terri, can you email brandee@fashionphile.com? I looked into the system and can't see a Terri P in the system. We have zero affiliation with snobswap and never have had one. Other resellers do. Is it possible you were dealing with another reseller? We send checks as soon as we check in an item and it is authenticated. Thanks!