FASHIONPHILE is a leader in pre-owned luxury, we BUY and SELL ultra-luxury accessories. We offer the largest selection of the world’s most coveted designers, including rare, vintage, and limited edition items. We want to buy your luxury pieces and are committed to providing you with the highest payout value. FASHIONPHILE provides you with quick, safe, and simple methods to unlock the investment that is currently sitting in your closet.
Fashionphile enjoys a strong reputation for offering high-quality, authentic luxury items that often exceed customer expectations regarding condition and accuracy of descriptions. Customers appreciate the detailed product listings, fast shipping, and reliable service, which contribute to a positive shopping experience. However, some concerns have been raised regarding inconsistencies in product descriptions and occasional shipping delays, particularly related to carrier issues. Overall, the company demonstrates a commitment to customer satisfaction with responsive service and a user-friendly purchasing process, fostering a loyal customer base eager to return for future purchases.
This summary is generated by AI, based on text from customer reviews
I am shocked at how nice my very first LV purchase was from this site. The bag barely looked used at all. I will definitely be back!
I was aggrieved at first bcs my order was canceled.
It was canceled bcs they tried to call me and i didnt answer.
Ive never heard of that. All my info matched. There was no reason to cancel my order. And i never received an email. The only email i received
Was a conformation.
So after an hr. On hold i finally talked to a real person.
Jennifer and David both went above and beyond to help turn my experience around.
Had it not been for their understanding and eagerness to
Satisfy a new customer, not only would i have never
Ordered anything again,
I would have left a horrible review.
Im so thankful for the team at fashionphile
And elated to leave a wonderful review for a very great experience.
I love my items im 100% satisfied and will recommend to friends.
I wish their was a wider range, when it comes to pricing. Other than that, I love the selection of handbags and I love the service. The packaging is nice and shopping was very fast. My bag was as advertised.
This is the first time I are used to service like this and was very happy to find I Chanel bag at an affordable price. It arrived just as promised along with a bonus nail file! Thanks!
I put in coupon codes for 15% off that I saw But they didn't work
This is my first time ordering from this site and was a little skeptical, but I purchased 3 bags and all three are top quality and great shape I will definitely be ordering again
Very smooth so far. Easy to sell and buy. I like that I can find some new items that are no longer on market.
I had a wonderful experience with the purchase of my Birkin 35. While it was listed as excellent condition, the bag appears to be new w/plastic on hardware.
So happy to receive my Gucci bag. It looks excellent
Happy with the item but I wish they would have included the snagged thread on my bag. Would have liked to know this before I bought it.
Some of the descriptions are inaccurate in regards to the condition of the bag. You need to provide more details as in if there are any odors
Some of the descriptions are inaccurate in regards to the condition of the bag. You need to provide more details
I love Fashionphile! There is always a detailed description to their listing. It is easy to search for exactly what you are looking for too! The customer experience is great and the prices are reasonable.
My wife wanted a Louis Vuitton purse and I wasn't able to buy a brand new one. So I started looking and found Fasionphile. They showed pictures of the purse at different angles and they guarantee that it is an official product of the company. My wife loves the gift and I can't wait to surprise her with another one soon.
The website is extremely helpful and informative. The purse was exactly as described!
I will continue to choose and recommend Fashionphile due to the high quality luxury items that they provide. What you see is truly what you get. I have purchased from other luxury resale sites and everything from the packaging to the time of delivery and the authenticity is excellent with Fashionphile. You can definitely order with confidence.
Purchased the Hermes Kelly and paid for 2 day delivery. When I received the confirmation call of my purchase, the rep was nice enough to upgrade the shipping to overnight at no extra cost. This was not expected and made the experience special.
Received my LV Key pouch. It arrived ahead of schedule and is exactly as described and looks like the pictures. Came with box and dustbag. Super happy with my purchase!
I've made only three purchases but I've had such a great customer and buying experience, you have a loyal customer for life! Keep it up!
Item was as described. Happy with purchase. This is the second item I purchase from Fashionphile.
Answer: Hey! Sometimes the date code is deep in the item, and hard to photograph. Please reach out to our Personal Shoppers, they can help you find the date code https://www.fashionphile.com/personal-shoppers
Answer: Hey! Sometimes the date code is deep in the item, and hard to photograph. Please reach out to our Personal Shoppers, they can help you find the date code https://www.fashionphile.com/personal-shoppers
Answer: Everything we sell is technically "preowned" but we have thousands of items in like-new condition! Simply filter by condition > "new"
Answer: Hey Julien! We buy our products from people like you. We give you a fast and generous upfront payment so you can spend it on what you really want. FASHIONPHILE provides you with quick, safe, and simple methods to unlock the investment that is currently sitting in your closet. You are paid once your item has arrived it is authenticated (no waiting for consignment). After it is authenticated, it is listed for sale on our site! Happy shopping & selling.
Answer: At FASHIONPHILE, we invest heavily in people, R&D, technology, and tools to continuously create the future of ultra-luxury authentication. FASHIONPHILE's Authentication department is a team of the top ultra-luxury authentication experts from around the globe, each of which, regardless of prior experience, undergoes rigorous training and testing through our proprietary program, FASHIONPHILE University. FASHIONPHILE has four tiers of Authenticators – all of whom begin their time as Apprentices under Senior Authenticators and must undergo a minimum of 5,200 hours to graduate to the next tier and be able to authenticate just seven brands on their own. Training is both hands-on and technology-oriented, with FASHIONPHILE's "Graveyard" of collected counterfeits dissected and analyzed in FASHIONPHILE University for a deeper, science-based understanding. Before any item is posted to the FASHIONPHILE website or sold through one of our Showrooms, it is checked by two highly qualified authenticators specializing in specific brand names. Our experts have been thoroughly educated in detecting "fakes". Whether it is a handbag or an accessory item, the authentication of every piece is reviewed and inspected to ensure that its details meet with the manufacturer's established standards of quality in: stamping, stitching, hardware, authenticity stamps, date codes, serial number (where applicable), materials and craftsmanship.
Answer: At FASHIONPHILE, we invest heavily in people, R&D, technology, and tools to continuously create the future of ultra-luxury authentication. FASHIONPHILE's Authentication department is a team of the top ultra-luxury authentication experts from around the globe, each of which, regardless of prior experience, undergoes rigorous training and testing through our proprietary program, FASHIONPHILE University. FASHIONPHILE has four tiers of Authenticators – all of whom begin their time as Apprentices under Senior Authenticators and must undergo a minimum of 5,200 hours to graduate to the next tier and be able to authenticate just seven brands on their own. Training is both hands-on and technology-oriented, with FASHIONPHILE's "Graveyard" of collected counterfeits dissected and analyzed in FASHIONPHILE University for a deeper, science-based understanding. Before any item is posted to the FASHIONPHILE website or sold through one of our Showrooms, it is checked by two highly qualified authenticators specializing in specific brand names. Our experts have been thoroughly educated in detecting "fakes". Whether it is a handbag or an accessory item, the authentication of every piece is reviewed and inspected to ensure that its details meet with the manufacturer's established standards of quality in: stamping, stitching, hardware, authenticity stamps, date codes, serial number (where applicable), materials and craftsmanship. We have a 100% authentic guarantee.
Answer: Shipping time is estimated at checkout. Please go through checkout, and see the time estimate in the shipping section.
Answer: Hey Debra, At FASHIONPHILE, we understand the importance of trust. Shopping for pre-owned luxury items isn't easy. The reselling industry is plagued by sellers of counterfeit luxury handbags, so it is essential that our experts are skilled in the art of authentication. - Before any item is posted to the FASHIONPHILE website or sold through our boutiques, it is checked by two highly qualified authenticators specializing in specific brand names. - Our experts have been thoroughly educated in detecting "fakes". - Whether it is a handbag or an accessory item, the authentication of every piece is reviewed and inspected to ensure that its details meet with the manufacturer's established standards of quality in: stamping, stitching, hardware, authenticity stamps, date codes, serial number (where applicable), materials and craftsmanship. We stand by our authenticators and the authenticity of each item we sell and we offer a lifetime return policy should any item we sell proves to be non-authentic.
Answer: Check out our Designer Directory for a full view of what brands we carry, and what items we take from each brand! https://www.fashionphile.com/designer-directory
Answer: Terri, can you email brandee@fashionphile.com? I looked into the system and can't see a Terri P in the system. We have zero affiliation with snobswap and never have had one. Other resellers do. Is it possible you were dealing with another reseller? We send checks as soon as we check in an item and it is authenticated. Thanks!