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business logo of FASHIONPHILE

FASHIONPHILEReviews 8,965

4.8

From the business

FASHIONPHILE is a leader in pre-owned luxury, we BUY and SELL ultra-luxury accessories. We offer the largest selection of the world’s most coveted designers, including rare, vintage, and limited edition items.

We want to buy your luxury pieces and are committed to providing you with the highest payout value. FASHIONPHILE provides you with quick, safe, and simple methods to unlock the investment that is currently sitting in your closet.


fashionphile.com
Founded in 1999
Carlsbad, CA, United States
+88
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FASHIONPHILE Reviews Summary

Fashionphile enjoys a strong reputation for offering high-quality, authentic luxury items that often exceed customer expectations regarding condition and accuracy of descriptions. Customers appreciate the detailed product listings, fast shipping, and reliable service, which contribute to a positive shopping experience. However, some concerns have been raised regarding inconsistencies in product descriptions and occasional shipping delays, particularly related to carrier issues. Overall, the company demonstrates a commitment to customer satisfaction with responsive service and a user-friendly purchasing process, fostering a loyal customer base eager to return for future purchases.

This summary is generated by AI, based on text from customer reviews

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39,893 reviews
Georgia
1 review
0 helpful votes
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They make it flexible for you to be able to make a payment

Date of experience: February 24, 2022
California
1 review
0 helpful votes
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Happy w/ purchase
February 23, 2022

Great customer service and quality for delivery. Will use them again in the future.

Date of experience: February 23, 2022
Maryland
1 review
0 helpful votes
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Just as described
February 23, 2022

Just as described. In very good condition. The shipping was also very fast. I am very happy with my purchase.

Date of experience: February 23, 2022
Virginia
1 review
0 helpful votes
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Great shoes
February 23, 2022

Beautiful shoes. Arrived quickly and nicely packaged.

Date of experience: February 23, 2022
Mongolia
1 review
0 helpful votes
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Clutch purchase!
February 23, 2022

After choosing the item I wanted I did research on FASHIONfile & was impressed to learn about their training with brands to authenticate their items. Once I received my purchase, the packaging was definitely a nice touch. I'm extremely happy with the whole experience.

Date of experience: February 23, 2022
Kentucky
1 review
0 helpful votes
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First time buying
February 23, 2022

It's my first time buying from them, the bag was in much better shape then the pictures shown and described. It was absolutly beautiful. Will be buying from them again

Date of experience: February 23, 2022
Washington
1 review
0 helpful votes
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So happy
February 23, 2022

... my heart jumped a little as I opened it love it!

Date of experience: February 23, 2022
California
1 review
0 helpful votes
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Great service and follow ups
February 22, 2022

This is my first purchase with the storied FASHIONPHILE. As luxury resale continues to dominate I was a me to find an archival BALENCIAGA strap for my 2009 City Bag. When my package was signed for by someone else, I immediately reached out to customer service and claims reached out to me promptly. In an era of COVID, many things can go wrong with deliveries. I was so impressed by Fashionphiles ability to respond, delegate and clarify process with potential lost or stolen goods. I was able to locate my piece, and communicated right away that I was able. I'll be pursuing the site for archival pieces and making my next purchase with peace of mind that customer service will be better here than with other competitors. Thanks to the FASHIONPHILE team! Keep up the amazing work.

Date of experience: February 22, 2022
New Jersey
1 review
0 helpful votes
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AMAZING CONDITION!
February 21, 2022

The bag is everything and more! And the website described the condition down to the T. My first luxury bag purchase and it was completely worth it!

Date of experience: February 21, 2022
Texas
2 reviews
0 helpful votes
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In love
February 21, 2022

Love the bag just like i imagined! It is really good taken care off

Date of experience: February 21, 2022
Massachusetts
2 reviews
0 helpful votes
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I am very pleased with the work of your store. Everything is clear and understandable
Excellent customer service, thank you, I will recommend your store to all my friends

Date of experience: February 21, 2022
New Jersey
1 review
0 helpful votes
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Seamless
February 19, 2022

It was a perfect buying experience. The product was in pristine condition. I will definitely be shopping with FASHIONPHILE again. Xoxo

Date of experience: February 19, 2022
Nevada
1 review
0 helpful votes
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Perfect condition ring
February 19, 2022

First time shopping, very happy with my purchase, very good shopping experience, gonna keep it,

Date of experience: February 19, 2022
California
1 review
0 helpful votes
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YSL Lou Lou
February 18, 2022

I placed my order and paid it according to my agreement and my purse arrived about a day later. Any defects were disclosed and I love my purse. Very cute packaging too

Date of experience: February 18, 2022
New York
1 review
0 helpful votes
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Better than expected
February 17, 2022

I was looking to add the Givenchy Antigona for a while but didn't want to pay full price. When I got the bag, I was extremely happy with it. Condition was just better than I expected. So right away I cut the tag:-). Loved the packaging. Shipping time, etc.
Thank you Fashionphile. You never disappoint!

Date of experience: February 17, 2022
KR
1 review
1 helpful vote
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Long shipping
March 19, 2022

I'm glad I got my package but i had to wait a little over two months. I was unable to continue tracking it since it was sent via ups and then it had to be switched over to USPS.

Date of experience: February 17, 2022
Illinois
1 review
0 helpful votes
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Love the purchase!
February 16, 2022

The description is very accurate and shipment is timely. I'm happy with my purchase.

Date of experience: February 16, 2022
Michigan
1 review
0 helpful votes
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EXCEEDED MY EXPECTATIONS. WOW!
February 16, 2022

OMG!

Wow! This is my very FIRST but DEFINITELY NOT MY LAST Fashionphile purchase! I am SPEECHLESS! Lol this bag EXCEEDS MY EXPECTATIONS! The condition on the site stated "excellent" but this bag is LIKE NEW! I mean I put a flash light to it and I dnt see any visible signs of wear like at all! Hardware is perfect! Strap nice and clean, inside very clean! A slight mark on the front but it's so faint, Ima just say it's not even there! LOL! But no I just wanted to come back to say thank you! So I said let me email the sweet patient young lady that I spoke with the other day! Lol

Love my purchase!
Thanks again fashionphile!

Date of experience: February 16, 2022
Alabama
1 review
0 helpful votes
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Great
February 16, 2022

Perfect…item was in very good condition. Plan on ordering again from fashionphile.

Date of experience: February 16, 2022
Florida
1 review
0 helpful votes
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Better than expected!
February 16, 2022

Purse was more beautiful in person will be purchasing again very fast shipping received next day and packaged perfectly.

Date of experience: February 16, 2022