FASHIONPHILE is a leader in pre-owned luxury, we BUY and SELL ultra-luxury accessories. We offer the largest selection of the world’s most coveted designers, including rare, vintage, and limited edition items.
We want to buy your luxury pieces and are committed to providing you with the highest payout value. FASHIONPHILE provides you with quick, safe, and simple methods to unlock the investment that is currently sitting in your closet.
Fashionphile enjoys a strong reputation for offering high-quality, authentic luxury items that often exceed customer expectations regarding condition and accuracy of descriptions. Customers appreciate the detailed product listings, fast shipping, and reliable service, which contribute to a positive shopping experience. However, some concerns have been raised regarding inconsistencies in product descriptions and occasional shipping delays, particularly related to carrier issues. Overall, the company demonstrates a commitment to customer satisfaction with responsive service and a user-friendly purchasing process, fostering a loyal customer base eager to return for future purchases.
This summary is generated by AI, based on text from customer reviews
They make it flexible for you to be able to make a payment
Great customer service and quality for delivery. Will use them again in the future.
Just as described. In very good condition. The shipping was also very fast. I am very happy with my purchase.
Beautiful shoes. Arrived quickly and nicely packaged.
After choosing the item I wanted I did research on FASHIONfile & was impressed to learn about their training with brands to authenticate their items. Once I received my purchase, the packaging was definitely a nice touch. I'm extremely happy with the whole experience.
It's my first time buying from them, the bag was in much better shape then the pictures shown and described. It was absolutly beautiful. Will be buying from them again
... my heart jumped a little as I opened it love it!
This is my first purchase with the storied FASHIONPHILE. As luxury resale continues to dominate I was a me to find an archival BALENCIAGA strap for my 2009 City Bag. When my package was signed for by someone else, I immediately reached out to customer service and claims reached out to me promptly. In an era of COVID, many things can go wrong with deliveries. I was so impressed by Fashionphiles ability to respond, delegate and clarify process with potential lost or stolen goods. I was able to locate my piece, and communicated right away that I was able. I'll be pursuing the site for archival pieces and making my next purchase with peace of mind that customer service will be better here than with other competitors. Thanks to the FASHIONPHILE team! Keep up the amazing work.
The bag is everything and more! And the website described the condition down to the T. My first luxury bag purchase and it was completely worth it!
Love the bag just like i imagined! It is really good taken care off
I am very pleased with the work of your store. Everything is clear and understandable
Excellent customer service, thank you, I will recommend your store to all my friends
It was a perfect buying experience. The product was in pristine condition. I will definitely be shopping with FASHIONPHILE again. Xoxo
First time shopping, very happy with my purchase, very good shopping experience, gonna keep it,
I placed my order and paid it according to my agreement and my purse arrived about a day later. Any defects were disclosed and I love my purse. Very cute packaging too
I was looking to add the Givenchy Antigona for a while but didn't want to pay full price. When I got the bag, I was extremely happy with it. Condition was just better than I expected. So right away I cut the tag:-). Loved the packaging. Shipping time, etc.
Thank you Fashionphile. You never disappoint!
I'm glad I got my package but i had to wait a little over two months. I was unable to continue tracking it since it was sent via ups and then it had to be switched over to USPS.
The description is very accurate and shipment is timely. I'm happy with my purchase.
OMG!
Wow! This is my very FIRST but DEFINITELY NOT MY LAST Fashionphile purchase! I am SPEECHLESS! Lol this bag EXCEEDS MY EXPECTATIONS! The condition on the site stated "excellent" but this bag is LIKE NEW! I mean I put a flash light to it and I dnt see any visible signs of wear like at all! Hardware is perfect! Strap nice and clean, inside very clean! A slight mark on the front but it's so faint, Ima just say it's not even there! LOL! But no I just wanted to come back to say thank you! So I said let me email the sweet patient young lady that I spoke with the other day! Lol
Love my purchase!
Thanks again fashionphile!
Purse was more beautiful in person will be purchasing again very fast shipping received next day and packaged perfectly.
Answer: Hey! Sometimes the date code is deep in the item, and hard to photograph. Please reach out to our Personal Shoppers, they can help you find the date code https://www.fashionphile.com/personal-shoppers
Answer: Hey! Sometimes the date code is deep in the item, and hard to photograph. Please reach out to our Personal Shoppers, they can help you find the date code https://www.fashionphile.com/personal-shoppers
Answer: Everything we sell is technically "preowned" but we have thousands of items in like-new condition! Simply filter by condition > "new"
Answer: Hey Julien! We buy our products from people like you. We give you a fast and generous upfront payment so you can spend it on what you really want. FASHIONPHILE provides you with quick, safe, and simple methods to unlock the investment that is currently sitting in your closet. You are paid once your item has arrived it is authenticated (no waiting for consignment). After it is authenticated, it is listed for sale on our site! Happy shopping & selling.
Answer: At FASHIONPHILE, we invest heavily in people, R&D, technology, and tools to continuously create the future of ultra-luxury authentication. FASHIONPHILE's Authentication department is a team of the top ultra-luxury authentication experts from around the globe, each of which, regardless of prior experience, undergoes rigorous training and testing through our proprietary program, FASHIONPHILE University. FASHIONPHILE has four tiers of Authenticators – all of whom begin their time as Apprentices under Senior Authenticators and must undergo a minimum of 5,200 hours to graduate to the next tier and be able to authenticate just seven brands on their own. Training is both hands-on and technology-oriented, with FASHIONPHILE's "Graveyard" of collected counterfeits dissected and analyzed in FASHIONPHILE University for a deeper, science-based understanding. Before any item is posted to the FASHIONPHILE website or sold through one of our Showrooms, it is checked by two highly qualified authenticators specializing in specific brand names. Our experts have been thoroughly educated in detecting "fakes". Whether it is a handbag or an accessory item, the authentication of every piece is reviewed and inspected to ensure that its details meet with the manufacturer's established standards of quality in: stamping, stitching, hardware, authenticity stamps, date codes, serial number (where applicable), materials and craftsmanship.
Answer: At FASHIONPHILE, we invest heavily in people, R&D, technology, and tools to continuously create the future of ultra-luxury authentication. FASHIONPHILE's Authentication department is a team of the top ultra-luxury authentication experts from around the globe, each of which, regardless of prior experience, undergoes rigorous training and testing through our proprietary program, FASHIONPHILE University. FASHIONPHILE has four tiers of Authenticators – all of whom begin their time as Apprentices under Senior Authenticators and must undergo a minimum of 5,200 hours to graduate to the next tier and be able to authenticate just seven brands on their own. Training is both hands-on and technology-oriented, with FASHIONPHILE's "Graveyard" of collected counterfeits dissected and analyzed in FASHIONPHILE University for a deeper, science-based understanding. Before any item is posted to the FASHIONPHILE website or sold through one of our Showrooms, it is checked by two highly qualified authenticators specializing in specific brand names. Our experts have been thoroughly educated in detecting "fakes". Whether it is a handbag or an accessory item, the authentication of every piece is reviewed and inspected to ensure that its details meet with the manufacturer's established standards of quality in: stamping, stitching, hardware, authenticity stamps, date codes, serial number (where applicable), materials and craftsmanship. We have a 100% authentic guarantee.
Answer: Shipping time is estimated at checkout. Please go through checkout, and see the time estimate in the shipping section.
Answer: Hey Debra, At FASHIONPHILE, we understand the importance of trust. Shopping for pre-owned luxury items isn't easy. The reselling industry is plagued by sellers of counterfeit luxury handbags, so it is essential that our experts are skilled in the art of authentication. - Before any item is posted to the FASHIONPHILE website or sold through our boutiques, it is checked by two highly qualified authenticators specializing in specific brand names. - Our experts have been thoroughly educated in detecting "fakes". - Whether it is a handbag or an accessory item, the authentication of every piece is reviewed and inspected to ensure that its details meet with the manufacturer's established standards of quality in: stamping, stitching, hardware, authenticity stamps, date codes, serial number (where applicable), materials and craftsmanship. We stand by our authenticators and the authenticity of each item we sell and we offer a lifetime return policy should any item we sell proves to be non-authentic.
Answer: Check out our Designer Directory for a full view of what brands we carry, and what items we take from each brand! https://www.fashionphile.com/designer-directory
Answer: Terri, can you email brandee@fashionphile.com? I looked into the system and can't see a Terri P in the system. We have zero affiliation with snobswap and never have had one. Other resellers do. Is it possible you were dealing with another reseller? We send checks as soon as we check in an item and it is authenticated. Thanks!