FASHIONPHILE is a leader in pre-owned luxury, we BUY and SELL ultra-luxury accessories. We offer the largest selection of the world’s most coveted designers, including rare, vintage, and limited edition items.
We want to buy your luxury pieces and are committed to providing you with the highest payout value. FASHIONPHILE provides you with quick, safe, and simple methods to unlock the investment that is currently sitting in your closet.
Fashionphile enjoys a strong reputation for offering high-quality, authentic luxury items that often exceed customer expectations regarding condition and accuracy of descriptions. Customers appreciate the detailed product listings, fast shipping, and reliable service, which contribute to a positive shopping experience. However, some concerns have been raised regarding inconsistencies in product descriptions and occasional shipping delays, particularly related to carrier issues. Overall, the company demonstrates a commitment to customer satisfaction with responsive service and a user-friendly purchasing process, fostering a loyal customer base eager to return for future purchases.
This summary is generated by AI, based on text from customer reviews
From the first quote I submitted until the new bag I received… it has been nothing but excellence. This company was extremely quick in response and in delivery. My new favorite site…I will definitely be buying more. Love it! Kudos to your fabulous company for reinventing preloved bags as the ones to buy!
Great site with an efficient option for layaway. I love That i could use multiple forms of payment however often I wanted to. Once the bracelet was paid off, I received notice later that day that it shipped and it arrived the next day! Amazing! The packaging and extra gifts were unexpected but loved!
Love it, received order as described,, will purchase again
The bag was exactly what the description said. Came in really fast. I love it.
Package came as expected and was just as the website described- in excellent condition.
I Always love FASHIONPHILE! Kudos to the team! I've done business with them for years and have never been disappointed. Highly recommend.
Love love it was better than what was described. Another Bag for my collection!
I wasn't sure if my purchase was going to be under my high standards. I was happily surprised. After reading several reviews from business bureau, i was apprehensive and not confident.
If you sell them your handbag make sure that the label that is sent for UPS has the proper value of the item you are sending.
I would hate see people taking advantage.
Other than that i am very happy with my purchase.
I am very happy about my purchase. It is exactly as described in the pictures. I had to speak twice with two customer agents as I am from Canada and staying in the USA for awhile. They were very nice both times. Some reviews say otherwise and this is not true! My parcel arrived earlier then expected, so that was a great surprise. The package it came in is so NICE. Makes you feel like you bought a brand new product, or better. Top notch is what I would rate this company.
So pleasant. Received the order and the package was so cute and the bag is so clean. Absolutely love it
The overall process was relatively smooth. I'd say processing was a bit long, as I ended up calling and they let me know about the verification process. However the girl on the phone did say they'd have my order expedited and shipped by a certain date. That day came and went and three days after I called and asked and it seemed like the initial expedition wasn't put through as she said. I did eventually get my purse and it came in perfect condition.
Better than described. It was my first purchase & I was pleasantly surprised. Nice packaging. Pictures were clear and accurate. So was description. I will use site again. Thanks
I'm absolutely ecstatic with my recent FASHIONPHILE purchase! I was able to finally realize my dream of owning my new Lady Dior bag in red patent leather at an extremely affordable price, and in excellent condition! I choose the overnight delivery, and it came right on time, the next day. Thankyou so much, FASHIONPHILE! I love you!
Great handbag, Just as described! I'll be ordering another bag soon!
Great experience and great product! I am very please others my purchase and order. The delivery was quick and the product was in great condition. I can I'll definitely be purchasing more handbags in the future!
Item as described, process was quick, no concerns. Thanks for an easy transaction.
Excellent, brand new condition. No pouch inside which I expected it to have.
Takes a bit longer than expected. The package is damaged. Dust bag is creased.
This was a great experience. Will buy more in the future. Professional and easy. So much better than Poshmark.
I have been looking for this bag for over 2 years and finally found it for a great price at fashionphile. Delivery was quick. Very pleased!
Answer: Hey! Sometimes the date code is deep in the item, and hard to photograph. Please reach out to our Personal Shoppers, they can help you find the date code https://www.fashionphile.com/personal-shoppers
Answer: Hey! Sometimes the date code is deep in the item, and hard to photograph. Please reach out to our Personal Shoppers, they can help you find the date code https://www.fashionphile.com/personal-shoppers
Answer: Everything we sell is technically "preowned" but we have thousands of items in like-new condition! Simply filter by condition > "new"
Answer: Hey Julien! We buy our products from people like you. We give you a fast and generous upfront payment so you can spend it on what you really want. FASHIONPHILE provides you with quick, safe, and simple methods to unlock the investment that is currently sitting in your closet. You are paid once your item has arrived it is authenticated (no waiting for consignment). After it is authenticated, it is listed for sale on our site! Happy shopping & selling.
Answer: At FASHIONPHILE, we invest heavily in people, R&D, technology, and tools to continuously create the future of ultra-luxury authentication. FASHIONPHILE's Authentication department is a team of the top ultra-luxury authentication experts from around the globe, each of which, regardless of prior experience, undergoes rigorous training and testing through our proprietary program, FASHIONPHILE University. FASHIONPHILE has four tiers of Authenticators – all of whom begin their time as Apprentices under Senior Authenticators and must undergo a minimum of 5,200 hours to graduate to the next tier and be able to authenticate just seven brands on their own. Training is both hands-on and technology-oriented, with FASHIONPHILE's "Graveyard" of collected counterfeits dissected and analyzed in FASHIONPHILE University for a deeper, science-based understanding. Before any item is posted to the FASHIONPHILE website or sold through one of our Showrooms, it is checked by two highly qualified authenticators specializing in specific brand names. Our experts have been thoroughly educated in detecting "fakes". Whether it is a handbag or an accessory item, the authentication of every piece is reviewed and inspected to ensure that its details meet with the manufacturer's established standards of quality in: stamping, stitching, hardware, authenticity stamps, date codes, serial number (where applicable), materials and craftsmanship.
Answer: At FASHIONPHILE, we invest heavily in people, R&D, technology, and tools to continuously create the future of ultra-luxury authentication. FASHIONPHILE's Authentication department is a team of the top ultra-luxury authentication experts from around the globe, each of which, regardless of prior experience, undergoes rigorous training and testing through our proprietary program, FASHIONPHILE University. FASHIONPHILE has four tiers of Authenticators – all of whom begin their time as Apprentices under Senior Authenticators and must undergo a minimum of 5,200 hours to graduate to the next tier and be able to authenticate just seven brands on their own. Training is both hands-on and technology-oriented, with FASHIONPHILE's "Graveyard" of collected counterfeits dissected and analyzed in FASHIONPHILE University for a deeper, science-based understanding. Before any item is posted to the FASHIONPHILE website or sold through one of our Showrooms, it is checked by two highly qualified authenticators specializing in specific brand names. Our experts have been thoroughly educated in detecting "fakes". Whether it is a handbag or an accessory item, the authentication of every piece is reviewed and inspected to ensure that its details meet with the manufacturer's established standards of quality in: stamping, stitching, hardware, authenticity stamps, date codes, serial number (where applicable), materials and craftsmanship. We have a 100% authentic guarantee.
Answer: Shipping time is estimated at checkout. Please go through checkout, and see the time estimate in the shipping section.
Answer: Hey Debra, At FASHIONPHILE, we understand the importance of trust. Shopping for pre-owned luxury items isn't easy. The reselling industry is plagued by sellers of counterfeit luxury handbags, so it is essential that our experts are skilled in the art of authentication. - Before any item is posted to the FASHIONPHILE website or sold through our boutiques, it is checked by two highly qualified authenticators specializing in specific brand names. - Our experts have been thoroughly educated in detecting "fakes". - Whether it is a handbag or an accessory item, the authentication of every piece is reviewed and inspected to ensure that its details meet with the manufacturer's established standards of quality in: stamping, stitching, hardware, authenticity stamps, date codes, serial number (where applicable), materials and craftsmanship. We stand by our authenticators and the authenticity of each item we sell and we offer a lifetime return policy should any item we sell proves to be non-authentic.
Answer: Check out our Designer Directory for a full view of what brands we carry, and what items we take from each brand! https://www.fashionphile.com/designer-directory
Answer: Terri, can you email brandee@fashionphile.com? I looked into the system and can't see a Terri P in the system. We have zero affiliation with snobswap and never have had one. Other resellers do. Is it possible you were dealing with another reseller? We send checks as soon as we check in an item and it is authenticated. Thanks!