FASHIONPHILE is a leader in pre-owned luxury, we BUY and SELL ultra-luxury accessories. We offer the largest selection of the world’s most coveted designers, including rare, vintage, and limited edition items.
We want to buy your luxury pieces and are committed to providing you with the highest payout value. FASHIONPHILE provides you with quick, safe, and simple methods to unlock the investment that is currently sitting in your closet.
Fashionphile enjoys a strong reputation for offering high-quality, authentic luxury items that often exceed customer expectations regarding condition and accuracy of descriptions. Customers appreciate the detailed product listings, fast shipping, and reliable service, which contribute to a positive shopping experience. However, some concerns have been raised regarding inconsistencies in product descriptions and occasional shipping delays, particularly related to carrier issues. Overall, the company demonstrates a commitment to customer satisfaction with responsive service and a user-friendly purchasing process, fostering a loyal customer base eager to return for future purchases.
This summary is generated by AI, based on text from customer reviews
Wonderful, easy, description on point. Definitely will purchase from FP again.
Love Doing business with fashionphile it's so legit
I love it, arrived on schedule time and the bag looks exactly like in the web site
Just love it
Easy, reserve payments are extremely helpful and quality was great! Everything I've read and seen about them was true and so I'll be buying again.
Great site to shop! Love my purchase will definitely use Fashionphile again
I've place a few orders with FASHIONPHILE. The quality of the item is always accurate to what you receive and sometimes even better! So I always know exactly what I'm getting and am never disappointed
The quality of my item was exactly as advertised. I love it so much. I'm also impressed by the packaging and the nice FASHIONPHILE calendar I received. I'm very satisfied with the entire process: purchase, shipping, and packaging. Will definitely order from the site again.
Absolute perfect condition and packaged so well! All paperwork and dust bags included. I'm am soo happy with the price and the outcome!
Product arrived fast and in perfect condition as described!
Awesome, thanks! Really appreciate it and love my new bag!
This is my first order with Fashionphile and won't be my last! The Chanel boots were delivered very quickly and they're so beautiful! The packaging is so great and communication with the customer service department was excellent. I had a A +++ experience!
Received my Chanel Business Affinity and it was in perfect "Excellent" condition as described. This is my first preloved bag. I've been very hesitant about purchasing one, but Fashionphile's 100% authentic guarantee helped immensely. I still plan to take it to Chanel to scan, but I'm pretty confident it is. Love my new prelove and ability to get the color and size I really wanted (even though its out of Chanel season).
If you are holding off on a purchase. Run don't walk. My experience was perfect andI can't believe my dream bag is mine in real life. Thank you!
Second bag that I buy from this site and I truly love it. They look like new
I purchased a FABULOUS Givenchy handbag and needed it for a specific night, I paid for the overnight shipping and got it in time. The description was accurate. I am very happy with my purchase. Thank you Fashionphile!
My first purchase and I'm very happy with it. Bag is better than described, received on time, beautifully packed. 5 stars!
5 star on follow-up and communication! Need to phone in to verify my order as an added safety measure. I like there's an option to cancel my order and I feel like I can ask questions if I encounter issues at checkout. There's a care to the whole online order experience! Customer service was very patient and helpful.
4 star on wishing there's more info in the Item Description. There was also some minor hiccups during checkout but it all worked out at the end.
This is my first time shopping with Fashionphile. I absolutely love my bag. I got the Neverfull PM in excellent condition and a wallet to match. I love it Thank you.
Answer: Hey! Sometimes the date code is deep in the item, and hard to photograph. Please reach out to our Personal Shoppers, they can help you find the date code https://www.fashionphile.com/personal-shoppers
Answer: Hey! Sometimes the date code is deep in the item, and hard to photograph. Please reach out to our Personal Shoppers, they can help you find the date code https://www.fashionphile.com/personal-shoppers
Answer: Everything we sell is technically "preowned" but we have thousands of items in like-new condition! Simply filter by condition > "new"
Answer: Hey Julien! We buy our products from people like you. We give you a fast and generous upfront payment so you can spend it on what you really want. FASHIONPHILE provides you with quick, safe, and simple methods to unlock the investment that is currently sitting in your closet. You are paid once your item has arrived it is authenticated (no waiting for consignment). After it is authenticated, it is listed for sale on our site! Happy shopping & selling.
Answer: At FASHIONPHILE, we invest heavily in people, R&D, technology, and tools to continuously create the future of ultra-luxury authentication. FASHIONPHILE's Authentication department is a team of the top ultra-luxury authentication experts from around the globe, each of which, regardless of prior experience, undergoes rigorous training and testing through our proprietary program, FASHIONPHILE University. FASHIONPHILE has four tiers of Authenticators – all of whom begin their time as Apprentices under Senior Authenticators and must undergo a minimum of 5,200 hours to graduate to the next tier and be able to authenticate just seven brands on their own. Training is both hands-on and technology-oriented, with FASHIONPHILE's "Graveyard" of collected counterfeits dissected and analyzed in FASHIONPHILE University for a deeper, science-based understanding. Before any item is posted to the FASHIONPHILE website or sold through one of our Showrooms, it is checked by two highly qualified authenticators specializing in specific brand names. Our experts have been thoroughly educated in detecting "fakes". Whether it is a handbag or an accessory item, the authentication of every piece is reviewed and inspected to ensure that its details meet with the manufacturer's established standards of quality in: stamping, stitching, hardware, authenticity stamps, date codes, serial number (where applicable), materials and craftsmanship.
Answer: At FASHIONPHILE, we invest heavily in people, R&D, technology, and tools to continuously create the future of ultra-luxury authentication. FASHIONPHILE's Authentication department is a team of the top ultra-luxury authentication experts from around the globe, each of which, regardless of prior experience, undergoes rigorous training and testing through our proprietary program, FASHIONPHILE University. FASHIONPHILE has four tiers of Authenticators – all of whom begin their time as Apprentices under Senior Authenticators and must undergo a minimum of 5,200 hours to graduate to the next tier and be able to authenticate just seven brands on their own. Training is both hands-on and technology-oriented, with FASHIONPHILE's "Graveyard" of collected counterfeits dissected and analyzed in FASHIONPHILE University for a deeper, science-based understanding. Before any item is posted to the FASHIONPHILE website or sold through one of our Showrooms, it is checked by two highly qualified authenticators specializing in specific brand names. Our experts have been thoroughly educated in detecting "fakes". Whether it is a handbag or an accessory item, the authentication of every piece is reviewed and inspected to ensure that its details meet with the manufacturer's established standards of quality in: stamping, stitching, hardware, authenticity stamps, date codes, serial number (where applicable), materials and craftsmanship. We have a 100% authentic guarantee.
Answer: Shipping time is estimated at checkout. Please go through checkout, and see the time estimate in the shipping section.
Answer: Hey Debra, At FASHIONPHILE, we understand the importance of trust. Shopping for pre-owned luxury items isn't easy. The reselling industry is plagued by sellers of counterfeit luxury handbags, so it is essential that our experts are skilled in the art of authentication. - Before any item is posted to the FASHIONPHILE website or sold through our boutiques, it is checked by two highly qualified authenticators specializing in specific brand names. - Our experts have been thoroughly educated in detecting "fakes". - Whether it is a handbag or an accessory item, the authentication of every piece is reviewed and inspected to ensure that its details meet with the manufacturer's established standards of quality in: stamping, stitching, hardware, authenticity stamps, date codes, serial number (where applicable), materials and craftsmanship. We stand by our authenticators and the authenticity of each item we sell and we offer a lifetime return policy should any item we sell proves to be non-authentic.
Answer: Check out our Designer Directory for a full view of what brands we carry, and what items we take from each brand! https://www.fashionphile.com/designer-directory
Answer: Terri, can you email brandee@fashionphile.com? I looked into the system and can't see a Terri P in the system. We have zero affiliation with snobswap and never have had one. Other resellers do. Is it possible you were dealing with another reseller? We send checks as soon as we check in an item and it is authenticated. Thanks!