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FASHIONPHILE is a leader in pre-owned luxury, we BUY and SELL ultra-luxury accessories. We offer the largest selection of the world’s most coveted designers, including rare, vintage, and limited edition items.
We want to buy your luxury pieces and are committed to providing you with the highest payout value. FASHIONPHILE provides you with quick, safe, and simple methods to unlock the investment that is currently sitting in your closet.
Fashionphile enjoys a strong reputation for offering high-quality, authentic luxury items that often exceed customer expectations regarding condition and accuracy of descriptions. Customers appreciate the detailed product listings, fast shipping, and reliable service, which contribute to a positive shopping experience. However, some concerns have been raised regarding inconsistencies in product descriptions and occasional shipping delays, particularly related to carrier issues. Overall, the company demonstrates a commitment to customer satisfaction with responsive service and a user-friendly purchasing process, fostering a loyal customer base eager to return for future purchases.
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I typically do not post reviews, but in this case thought the information might be helpful to others.
I recently ordered 2 Cartier ladies watches from FashionPhile, with the hope of purchasing one of them.
I received both within 1 week of ordering, which I feel was good service.
Upon opening and trying them on, I found that both watches were very short in length and barely fit my wrist. The good experience with Fashionphile turned negative, as there was no mention in their description, (other than the watches were in excellent condition), that they were shortened in any way and that links had been removed.
I contacted customer service and they do not provide any extra links, so buyer beware, you are pretty much on your own.
After researching other pre-owned watch suppliers with similar Cartier styles, I did end up keeping one of the watches, as I found that Fashionphile does have great prices, but some of the savings have been whittled away and I'm left with a bit of a sour taste after having to pay almost $200 for 2 tiny links plus $50 shipping/insurance to have the watch fit perfectly.
I hope this helps someone else, as I would not have considered that the bands would be tampered with in any way.any way.
I am so happy with my Loewe Mini Puzzle Bag in a unique color way that is no longer available on the brand site. The original puzzle style is supposedly going to be discontinued, so I'm happy to have something different with excellent craftsmanship. It was easy to save the item and then also complete check out when I decided to take the plunge and purchase the bag.
I do think shipping could have been faster, which is the responsibility of UPS however it does make it difficult when the Fashionphile policy says the return window is 15 days after the item is shipped. For my purchase I was waiting 6 days before I got the item, which means I only have 9 days to keep the item. The Fashionphile team may want to reconsider the return window and have more flexibility for customers if they do not like their purchase.
User friendly site & lots of detailed photos.
Took so long that I don't want them anymore. I hope they improve the shipment process.
It was an amazing purchase, and the company ships fast
Nice for the first time buyer. Great packaging and always open how inquiry regarding the purchase.
Great. Bracelet is prettier in person. Exactly what I was looking for
Ive done several purchases w fashionphile and its always a *******/10 experience!
The handbag was in excellent condition just as advertised. 100% authentic. I'm just so happy and excited to start using it!
My shopping experience was top notch. The shipping was fast, and I love my new handbag. Excellent experience. I will be purchasing from Fashionphile again.
The handbag I purchased from Fashionphile is beautiful! Their description of the handbag was spot on. My shopping experience was very easy and the customer service was fabulous. Thank you Fashionphile!
I love this bag, so cute! Exactly as pictured and everything
This was the 1st time I have ever waited soo long for a delivery. I have gotten my bags within 2days.
This time it took 6. Its not fasionphile fault. I was totally UPS.
Bought the Gucci ghost to replace a similar ring I lost several years ago. Item received asap and wrapped securely. Thank u Fashionphile
I received my item in beautiful condition. Very quick delivery.
Very smooth transaction. Price was fair. I received the product very quickly and the booties were just as pictured. Very pleased with my purchase.
Good quality on all items I purchased and items pretty quickly!
Answer: Hey! Sometimes the date code is deep in the item, and hard to photograph. Please reach out to our Personal Shoppers, they can help you find the date code https://www.fashionphile.com/personal-shoppers
Answer: Hey! Sometimes the date code is deep in the item, and hard to photograph. Please reach out to our Personal Shoppers, they can help you find the date code https://www.fashionphile.com/personal-shoppers
Answer: Everything we sell is technically "preowned" but we have thousands of items in like-new condition! Simply filter by condition > "new"
Answer: Hey Julien! We buy our products from people like you. We give you a fast and generous upfront payment so you can spend it on what you really want. FASHIONPHILE provides you with quick, safe, and simple methods to unlock the investment that is currently sitting in your closet. You are paid once your item has arrived it is authenticated (no waiting for consignment). After it is authenticated, it is listed for sale on our site! Happy shopping & selling.
Answer: At FASHIONPHILE, we invest heavily in people, R&D, technology, and tools to continuously create the future of ultra-luxury authentication. FASHIONPHILE's Authentication department is a team of the top ultra-luxury authentication experts from around the globe, each of which, regardless of prior experience, undergoes rigorous training and testing through our proprietary program, FASHIONPHILE University. FASHIONPHILE has four tiers of Authenticators – all of whom begin their time as Apprentices under Senior Authenticators and must undergo a minimum of 5,200 hours to graduate to the next tier and be able to authenticate just seven brands on their own. Training is both hands-on and technology-oriented, with FASHIONPHILE's "Graveyard" of collected counterfeits dissected and analyzed in FASHIONPHILE University for a deeper, science-based understanding. Before any item is posted to the FASHIONPHILE website or sold through one of our Showrooms, it is checked by two highly qualified authenticators specializing in specific brand names. Our experts have been thoroughly educated in detecting "fakes". Whether it is a handbag or an accessory item, the authentication of every piece is reviewed and inspected to ensure that its details meet with the manufacturer's established standards of quality in: stamping, stitching, hardware, authenticity stamps, date codes, serial number (where applicable), materials and craftsmanship.
Answer: At FASHIONPHILE, we invest heavily in people, R&D, technology, and tools to continuously create the future of ultra-luxury authentication. FASHIONPHILE's Authentication department is a team of the top ultra-luxury authentication experts from around the globe, each of which, regardless of prior experience, undergoes rigorous training and testing through our proprietary program, FASHIONPHILE University. FASHIONPHILE has four tiers of Authenticators – all of whom begin their time as Apprentices under Senior Authenticators and must undergo a minimum of 5,200 hours to graduate to the next tier and be able to authenticate just seven brands on their own. Training is both hands-on and technology-oriented, with FASHIONPHILE's "Graveyard" of collected counterfeits dissected and analyzed in FASHIONPHILE University for a deeper, science-based understanding. Before any item is posted to the FASHIONPHILE website or sold through one of our Showrooms, it is checked by two highly qualified authenticators specializing in specific brand names. Our experts have been thoroughly educated in detecting "fakes". Whether it is a handbag or an accessory item, the authentication of every piece is reviewed and inspected to ensure that its details meet with the manufacturer's established standards of quality in: stamping, stitching, hardware, authenticity stamps, date codes, serial number (where applicable), materials and craftsmanship. We have a 100% authentic guarantee.
Answer: Shipping time is estimated at checkout. Please go through checkout, and see the time estimate in the shipping section.
Answer: Hey Debra, At FASHIONPHILE, we understand the importance of trust. Shopping for pre-owned luxury items isn't easy. The reselling industry is plagued by sellers of counterfeit luxury handbags, so it is essential that our experts are skilled in the art of authentication. - Before any item is posted to the FASHIONPHILE website or sold through our boutiques, it is checked by two highly qualified authenticators specializing in specific brand names. - Our experts have been thoroughly educated in detecting "fakes". - Whether it is a handbag or an accessory item, the authentication of every piece is reviewed and inspected to ensure that its details meet with the manufacturer's established standards of quality in: stamping, stitching, hardware, authenticity stamps, date codes, serial number (where applicable), materials and craftsmanship. We stand by our authenticators and the authenticity of each item we sell and we offer a lifetime return policy should any item we sell proves to be non-authentic.
Answer: Check out our Designer Directory for a full view of what brands we carry, and what items we take from each brand! https://www.fashionphile.com/designer-directory
Answer: Terri, can you email brandee@fashionphile.com? I looked into the system and can't see a Terri P in the system. We have zero affiliation with snobswap and never have had one. Other resellers do. Is it possible you were dealing with another reseller? We send checks as soon as we check in an item and it is authenticated. Thanks!