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FASHIONPHILEReviews 10,192

4.7

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From the business

FASHIONPHILE is a leader in pre-owned luxury, we BUY and SELL ultra-luxury accessories. We offer the largest selection of the world’s most coveted designers, including rare, vintage, and limited edition items.

We want to buy your luxury pieces and are committed to providing you with the highest payout value. FASHIONPHILE provides you with quick, safe, and simple methods to unlock the investment that is currently sitting in your closet.


fashionphile.com
Founded in 1999
Carlsbad, CA, United States
+88
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FASHIONPHILE Reviews Summary

Fashionphile enjoys a strong reputation for offering high-quality, authentic luxury items that often exceed customer expectations regarding condition and accuracy of descriptions. Customers appreciate the detailed product listings, fast shipping, and reliable service, which contribute to a positive shopping experience. However, some concerns have been raised regarding inconsistencies in product descriptions and occasional shipping delays, particularly related to carrier issues. Overall, the company demonstrates a commitment to customer satisfaction with responsive service and a user-friendly purchasing process, fostering a loyal customer base eager to return for future purchases.

This summary is generated by AI, based on text from customer reviews

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Pennsylvania
1 review
0 helpful votes
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Cartier watch lover
November 16, 2023

I typically do not post reviews, but in this case thought the information might be helpful to others.
I recently ordered 2 Cartier ladies watches from FashionPhile, with the hope of purchasing one of them.
I received both within 1 week of ordering, which I feel was good service.
Upon opening and trying them on, I found that both watches were very short in length and barely fit my wrist. The good experience with Fashionphile turned negative, as there was no mention in their description, (other than the watches were in excellent condition), that they were shortened in any way and that links had been removed.
I contacted customer service and they do not provide any extra links, so buyer beware, you are pretty much on your own.
After researching other pre-owned watch suppliers with similar Cartier styles, I did end up keeping one of the watches, as I found that Fashionphile does have great prices, but some of the savings have been whittled away and I'm left with a bit of a sour taste after having to pay almost $200 for 2 tiny links plus $50 shipping/insurance to have the watch fit perfectly.
I hope this helps someone else, as I would not have considered that the bands would be tampered with in any way.any way.

Date of experience: November 9, 2023
North Carolina
1 review
0 helpful votes
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Fun Shopping Experience, Improve Return Window
November 9, 2023
Updated review

I am so happy with my Loewe Mini Puzzle Bag in a unique color way that is no longer available on the brand site. The original puzzle style is supposedly going to be discontinued, so I'm happy to have something different with excellent craftsmanship. It was easy to save the item and then also complete check out when I decided to take the plunge and purchase the bag.

I do think shipping could have been faster, which is the responsibility of UPS however it does make it difficult when the Fashionphile policy says the return window is 15 days after the item is shipped. For my purchase I was waiting 6 days before I got the item, which means I only have 9 days to keep the item. The Fashionphile team may want to reconsider the return window and have more flexibility for customers if they do not like their purchase.

Date of experience: November 9, 2023

User friendly site & lots of detailed photos
September 13, 2021
Previous review

User friendly site & lots of detailed photos.

Date of experience: September 13, 2021
California
1 review
0 helpful votes
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Came late
November 16, 2023

Took so long that I don't want them anymore. I hope they improve the shipment process.

Date of experience: November 9, 2023
Missouri
1 review
0 helpful votes
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Best ever!
November 9, 2023

It was an amazing purchase, and the company ships fast

Date of experience: November 9, 2023
Texas
1 review
0 helpful votes
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First Purchase From Fashionphile
November 9, 2023

Nice for the first time buyer. Great packaging and always open how inquiry regarding the purchase.

Date of experience: November 9, 2023
Missouri
1 review
0 helpful votes
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Fast and beautiful bracelet
November 9, 2023

Great. Bracelet is prettier in person. Exactly what I was looking for

Date of experience: November 9, 2023
Texas
1 review
0 helpful votes
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Excellent
November 9, 2023

Ive done several purchases w fashionphile and its always a *******/10 experience!

Date of experience: November 9, 2023
Florida
1 review
0 helpful votes
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Happy doesn't cover it
November 9, 2023

The handbag was in excellent condition just as advertised. 100% authentic. I'm just so happy and excited to start using it!

Date of experience: November 9, 2023
Georgia
1 review
0 helpful votes
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I love my new handbag!
November 9, 2023

My shopping experience was top notch. The shipping was fast, and I love my new handbag. Excellent experience. I will be purchasing from Fashionphile again.

Date of experience: November 9, 2023
Canada
1 review
0 helpful votes
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Good quality
November 9, 2023

It looks like a new bag even though it says very good. Thank you!

Date of experience: November 9, 2023
Texas
1 review
0 helpful votes
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I LOVE FASHIONPHILE'S
November 8, 2023

The handbag I purchased from Fashionphile is beautiful! Their description of the handbag was spot on. My shopping experience was very easy and the customer service was fabulous. Thank you Fashionphile!

Date of experience: November 8, 2023
New York
1 review
0 helpful votes
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Cute
November 8, 2023

I love this bag, so cute! Exactly as pictured and everything

Date of experience: November 8, 2023
California
1 review
0 helpful votes
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Item
November 8, 2023

Delivery took longer than it should be. Otherwise the item exceeded my expectations

Date of experience: November 8, 2023
Maryland
1 review
0 helpful votes
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Perfect purse.
November 15, 2023

This was the 1st time I have ever waited soo long for a delivery. I have gotten my bags within 2days.
This time it took 6. Its not fasionphile fault. I was totally UPS.

Date of experience: November 8, 2023
Washington
2 reviews
0 helpful votes
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Beautiful Gucci ring
November 8, 2023

Bought the Gucci ghost to replace a similar ring I lost several years ago. Item received asap and wrapped securely. Thank u Fashionphile

Date of experience: November 8, 2023
Alabama
1 review
0 helpful votes
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Beautiful purchase
November 8, 2023
Updated review

I received my item in beautiful condition. Very quick delivery.

Date of experience: November 8, 2023

Good product
January 2, 2022
Previous review

Good product

Date of experience: January 2, 2022
Georgia
1 review
0 helpful votes
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Tina
November 8, 2023

I had a Great experience with Fashionphile! Customer service was prompt and excellent!

Date of experience: November 8, 2023
Mississippi
2 reviews
0 helpful votes
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LV Booties
November 8, 2023
Updated review

Very smooth transaction. Price was fair. I received the product very quickly and the booties were just as pictured. Very pleased with my purchase.

Date of experience: November 8, 2023

Great shopping experience
December 22, 2021
Previous review

Great shopping experience.

Date of experience: December 22, 2021
California
1 review
0 helpful votes
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Fastastic
November 8, 2023

Glad got the extra discount for the bag I am longing for.

Date of experience: November 8, 2023
Montana
1 review
0 helpful votes
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Overall good experience
November 8, 2023

Good quality on all items I purchased and items pretty quickly!

Date of experience: November 8, 2023