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FASHIONPHILEReviews 10,192

4.7

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From the business

FASHIONPHILE is a leader in pre-owned luxury, we BUY and SELL ultra-luxury accessories. We offer the largest selection of the world’s most coveted designers, including rare, vintage, and limited edition items.

We want to buy your luxury pieces and are committed to providing you with the highest payout value. FASHIONPHILE provides you with quick, safe, and simple methods to unlock the investment that is currently sitting in your closet.


fashionphile.com
Founded in 1999
Carlsbad, CA, United States
+88
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FASHIONPHILE Reviews Summary

Fashionphile enjoys a strong reputation for offering high-quality, authentic luxury items that often exceed customer expectations regarding condition and accuracy of descriptions. Customers appreciate the detailed product listings, fast shipping, and reliable service, which contribute to a positive shopping experience. However, some concerns have been raised regarding inconsistencies in product descriptions and occasional shipping delays, particularly related to carrier issues. Overall, the company demonstrates a commitment to customer satisfaction with responsive service and a user-friendly purchasing process, fostering a loyal customer base eager to return for future purchases.

This summary is generated by AI, based on text from customer reviews

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North Dakota
1 review
0 helpful votes
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Straightforward buying experience
November 7, 2023

I saw a bag I liked, I ordered it, it was packed protectively in paper, it arrived as expected, and the presentation was fun.

Date of experience: November 7, 2023
Pennsylvania
1 review
0 helpful votes
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Loved my purchase but….
November 7, 2023

I loved my recent bracelet purchase but the size was too small. I will be returning and keeping my eyes peeled on your website for another bracelet.

Date of experience: November 7, 2023
Florida
1 review
0 helpful votes
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Fashionphile never disappoints!
November 7, 2023

Love my LV Mini Alma! Came in pristine condition like I just walked out of the store! Thank you!

Date of experience: November 7, 2023
California
1 review
0 helpful votes
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Spectacular!
November 7, 2023

First off let's give it up for customer service I changed my address and my shipping last minute and they made it happen! For my bag it was in superb condition omg I can't stress it no more! A1

Date of experience: November 7, 2023
Virginia
1 review
0 helpful votes
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I love it!
November 7, 2023

I've purchased three times on Fashionphile and from the very first moment to the arrival, the experience is amazing! I cannot say enough. Customer for life!

Date of experience: November 7, 2023
Texas
1 review
0 helpful votes
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Super easy. Love affirm reminding me to go ahead and DO THIS! Less expensive, and better / cleaner/ more refined inventory than the Real Real.

Date of experience: November 7, 2023
Washington
1 review
0 helpful votes
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Great products
November 7, 2023

Easy to order and great pictures. And authentic……………………………………………………

Date of experience: November 7, 2023
Georgia
1 review
0 helpful votes
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Just as described. Authentic and fast shipping. Couldn't find these anywhere else and paid a little extra but worth it. Absolutely love them!

Date of experience: November 6, 2023
California
1 review
0 helpful votes
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Wonderful!
November 5, 2023

The wallet arrived at my residence quickly and just as described. I would definitely buy from fashionphile again!

Date of experience: November 5, 2023
Kentucky
1 review
0 helpful votes
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John Hardy Pendant
November 5, 2023

Beautiful pendant. Looked in new condition. Arrived promptly and well packaged.

Date of experience: November 5, 2023
Texas
1 review
0 helpful votes
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Love my new watch
November 5, 2023
Updated review

Better than I expected! Will really enjoy wearing it!

Date of experience: November 5, 2023

Very prompt and nicely done
November 4, 2023
Previous review

Very prompt and nicely done

Date of experience: November 4, 2023
Illinois
1 review
0 helpful votes
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Very nice
November 4, 2023
Updated review

I love all the items that I ordered. Items came as described

Date of experience: November 4, 2023

I like FASHIONPHILE
April 30, 2021
Previous review

I like FASHIONPHILE. My Everday go to shopping store for designer shoes and bags

Date of experience: April 30, 2021
California
1 review
0 helpful votes
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In LOVE!
November 4, 2023
Updated review

Love the selections and the amount of pictures for each product

Date of experience: November 4, 2023

Love this website!
March 31, 2023
Previous review

Love this website!

Date of experience: March 31, 2023
Florida
1 review
0 helpful votes
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Very happy customer!
November 4, 2023

Received my order in less than a week. The wallet was in better shape than I thought. Will definitely use Fashionphile again!

Date of experience: November 4, 2023
California
1 review
0 helpful votes
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Nice
November 4, 2023

Lots of choices and easy to order from the site, My earrings are lovely but one of the stems is slightly bent. That would have been important information to place on the product.

Date of experience: November 4, 2023
New York
1 review
0 helpful votes
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Beware
November 11, 2023

Upon trying to make a payment on a previous purchase, my bank repeatedly denied the transaction as fraud. Due to it being after hours, I was unable to speak with a bank rep. Fashionphile penalized me the 10% as the payment could not be completed by the due date. Stated I could put item on reserve but refused to issue the 10% back to me. I spoke to a manager who was very misleading and basically lied to me on that particular day which was actually her last day with the company. Customer service reps are not trustworthy when in inputting a note it's not done correctly and is done so they can justify stealing your hard earned money!

Date of experience: November 4, 2023
Florida
1 review
0 helpful votes
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Simply perfect
November 4, 2023

I received my handbag Versace as the description was made and in an excellent condition, like new!

Date of experience: November 4, 2023
Virginia
1 review
0 helpful votes
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Tiffany bead bracelet
November 4, 2023

The bracelet is beautiful and in excellent condition!

Date of experience: November 4, 2023
South Carolina
1 review
0 helpful votes
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Great service
November 4, 2023

Great prices and excellent selection, and shipping was so fast. Loved the packaging and the bag looked exactly like how it did online

Date of experience: November 4, 2023
Estonia
1 review
2 helpful votes
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Super safe experience in the world of luxury!
November 4, 2023
Updated review

Fantastic choice of world's best brands for very affordable prices! Very safe, easy transactions. Quick shipping.

Date of experience: November 4, 2023

Two (2) orders were lost by Fashionphile carrier, so...
December 10, 2021
Previous review

Two (2) orders were lost by Fashionphile carrier, so far NO help from Fashionphile Claim centre! Almost a MONTH has passed. Where's insurance coverage? Awful experience.

Date of experience: November 10, 2021