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FASHIONPHILE is a leader in pre-owned luxury, we BUY and SELL ultra-luxury accessories. We offer the largest selection of the world’s most coveted designers, including rare, vintage, and limited edition items.
We want to buy your luxury pieces and are committed to providing you with the highest payout value. FASHIONPHILE provides you with quick, safe, and simple methods to unlock the investment that is currently sitting in your closet.
Fashionphile enjoys a strong reputation for offering high-quality, authentic luxury items that often exceed customer expectations regarding condition and accuracy of descriptions. Customers appreciate the detailed product listings, fast shipping, and reliable service, which contribute to a positive shopping experience. However, some concerns have been raised regarding inconsistencies in product descriptions and occasional shipping delays, particularly related to carrier issues. Overall, the company demonstrates a commitment to customer satisfaction with responsive service and a user-friendly purchasing process, fostering a loyal customer base eager to return for future purchases.
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I saw a bag I liked, I ordered it, it was packed protectively in paper, it arrived as expected, and the presentation was fun.
I loved my recent bracelet purchase but the size was too small. I will be returning and keeping my eyes peeled on your website for another bracelet.
Love my LV Mini Alma! Came in pristine condition like I just walked out of the store! Thank you!
First off let's give it up for customer service I changed my address and my shipping last minute and they made it happen! For my bag it was in superb condition omg I can't stress it no more! A1
I've purchased three times on Fashionphile and from the very first moment to the arrival, the experience is amazing! I cannot say enough. Customer for life!
Super easy. Love affirm reminding me to go ahead and DO THIS! Less expensive, and better / cleaner/ more refined inventory than the Real Real.
Easy to order and great pictures. And authentic……………………………………………………
Just as described. Authentic and fast shipping. Couldn't find these anywhere else and paid a little extra but worth it. Absolutely love them!
The wallet arrived at my residence quickly and just as described. I would definitely buy from fashionphile again!
Beautiful pendant. Looked in new condition. Arrived promptly and well packaged.
Better than I expected! Will really enjoy wearing it!
I love all the items that I ordered. Items came as described
I like FASHIONPHILE. My Everday go to shopping store for designer shoes and bags
Love the selections and the amount of pictures for each product
Received my order in less than a week. The wallet was in better shape than I thought. Will definitely use Fashionphile again!
Lots of choices and easy to order from the site, My earrings are lovely but one of the stems is slightly bent. That would have been important information to place on the product.
Upon trying to make a payment on a previous purchase, my bank repeatedly denied the transaction as fraud. Due to it being after hours, I was unable to speak with a bank rep. Fashionphile penalized me the 10% as the payment could not be completed by the due date. Stated I could put item on reserve but refused to issue the 10% back to me. I spoke to a manager who was very misleading and basically lied to me on that particular day which was actually her last day with the company. Customer service reps are not trustworthy when in inputting a note it's not done correctly and is done so they can justify stealing your hard earned money!
I received my handbag Versace as the description was made and in an excellent condition, like new!
The bracelet is beautiful and in excellent condition!
Great prices and excellent selection, and shipping was so fast. Loved the packaging and the bag looked exactly like how it did online
Fantastic choice of world's best brands for very affordable prices! Very safe, easy transactions. Quick shipping.
Two (2) orders were lost by Fashionphile carrier, so far NO help from Fashionphile Claim centre! Almost a MONTH has passed. Where's insurance coverage? Awful experience.
Answer: Hey! Sometimes the date code is deep in the item, and hard to photograph. Please reach out to our Personal Shoppers, they can help you find the date code https://www.fashionphile.com/personal-shoppers
Answer: Hey! Sometimes the date code is deep in the item, and hard to photograph. Please reach out to our Personal Shoppers, they can help you find the date code https://www.fashionphile.com/personal-shoppers
Answer: Everything we sell is technically "preowned" but we have thousands of items in like-new condition! Simply filter by condition > "new"
Answer: Hey Julien! We buy our products from people like you. We give you a fast and generous upfront payment so you can spend it on what you really want. FASHIONPHILE provides you with quick, safe, and simple methods to unlock the investment that is currently sitting in your closet. You are paid once your item has arrived it is authenticated (no waiting for consignment). After it is authenticated, it is listed for sale on our site! Happy shopping & selling.
Answer: At FASHIONPHILE, we invest heavily in people, R&D, technology, and tools to continuously create the future of ultra-luxury authentication. FASHIONPHILE's Authentication department is a team of the top ultra-luxury authentication experts from around the globe, each of which, regardless of prior experience, undergoes rigorous training and testing through our proprietary program, FASHIONPHILE University. FASHIONPHILE has four tiers of Authenticators – all of whom begin their time as Apprentices under Senior Authenticators and must undergo a minimum of 5,200 hours to graduate to the next tier and be able to authenticate just seven brands on their own. Training is both hands-on and technology-oriented, with FASHIONPHILE's "Graveyard" of collected counterfeits dissected and analyzed in FASHIONPHILE University for a deeper, science-based understanding. Before any item is posted to the FASHIONPHILE website or sold through one of our Showrooms, it is checked by two highly qualified authenticators specializing in specific brand names. Our experts have been thoroughly educated in detecting "fakes". Whether it is a handbag or an accessory item, the authentication of every piece is reviewed and inspected to ensure that its details meet with the manufacturer's established standards of quality in: stamping, stitching, hardware, authenticity stamps, date codes, serial number (where applicable), materials and craftsmanship.
Answer: At FASHIONPHILE, we invest heavily in people, R&D, technology, and tools to continuously create the future of ultra-luxury authentication. FASHIONPHILE's Authentication department is a team of the top ultra-luxury authentication experts from around the globe, each of which, regardless of prior experience, undergoes rigorous training and testing through our proprietary program, FASHIONPHILE University. FASHIONPHILE has four tiers of Authenticators – all of whom begin their time as Apprentices under Senior Authenticators and must undergo a minimum of 5,200 hours to graduate to the next tier and be able to authenticate just seven brands on their own. Training is both hands-on and technology-oriented, with FASHIONPHILE's "Graveyard" of collected counterfeits dissected and analyzed in FASHIONPHILE University for a deeper, science-based understanding. Before any item is posted to the FASHIONPHILE website or sold through one of our Showrooms, it is checked by two highly qualified authenticators specializing in specific brand names. Our experts have been thoroughly educated in detecting "fakes". Whether it is a handbag or an accessory item, the authentication of every piece is reviewed and inspected to ensure that its details meet with the manufacturer's established standards of quality in: stamping, stitching, hardware, authenticity stamps, date codes, serial number (where applicable), materials and craftsmanship. We have a 100% authentic guarantee.
Answer: Shipping time is estimated at checkout. Please go through checkout, and see the time estimate in the shipping section.
Answer: Hey Debra, At FASHIONPHILE, we understand the importance of trust. Shopping for pre-owned luxury items isn't easy. The reselling industry is plagued by sellers of counterfeit luxury handbags, so it is essential that our experts are skilled in the art of authentication. - Before any item is posted to the FASHIONPHILE website or sold through our boutiques, it is checked by two highly qualified authenticators specializing in specific brand names. - Our experts have been thoroughly educated in detecting "fakes". - Whether it is a handbag or an accessory item, the authentication of every piece is reviewed and inspected to ensure that its details meet with the manufacturer's established standards of quality in: stamping, stitching, hardware, authenticity stamps, date codes, serial number (where applicable), materials and craftsmanship. We stand by our authenticators and the authenticity of each item we sell and we offer a lifetime return policy should any item we sell proves to be non-authentic.
Answer: Check out our Designer Directory for a full view of what brands we carry, and what items we take from each brand! https://www.fashionphile.com/designer-directory
Answer: Terri, can you email brandee@fashionphile.com? I looked into the system and can't see a Terri P in the system. We have zero affiliation with snobswap and never have had one. Other resellers do. Is it possible you were dealing with another reseller? We send checks as soon as we check in an item and it is authenticated. Thanks!