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FASHIONPHILE is a leader in pre-owned luxury, we BUY and SELL ultra-luxury accessories. We offer the largest selection of the world’s most coveted designers, including rare, vintage, and limited edition items.
We want to buy your luxury pieces and are committed to providing you with the highest payout value. FASHIONPHILE provides you with quick, safe, and simple methods to unlock the investment that is currently sitting in your closet.
Fashionphile enjoys a strong reputation for offering high-quality, authentic luxury items that often exceed customer expectations regarding condition and accuracy of descriptions. Customers appreciate the detailed product listings, fast shipping, and reliable service, which contribute to a positive shopping experience. However, some concerns have been raised regarding inconsistencies in product descriptions and occasional shipping delays, particularly related to carrier issues. Overall, the company demonstrates a commitment to customer satisfaction with responsive service and a user-friendly purchasing process, fostering a loyal customer base eager to return for future purchases.
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Great ordering process, quick and courteous delivery and excellent quality!
My favorite website to order new/used designer items! I trust the descriptions and ratings of the merch. I love that purchases can be returned if they do not work out being that they are pricey. I love that there is free shipping because that's an extra expense that nobody wants to pay for. And I love receiving the goods...confetti, a nail file, cute wrapping and an extra dust bag just because! Can't beat it. Hands down the best site for all my guilty pleasures.
I'm excited! The reassurance was all I need to make me feel better. I love designer things and most times want more for my money. Thank you Fashionpile
Quality of item was as expected. Will recommend Fashionphile to my friends.
Love all their products always good reviews with me
Customer service was perfect, and my bag is beautiful!
I have purchased several items from Fashionphile over the years, and though they haven't all worked out, it was nice trying them and being able to return them if they weren't for me, unlike other sites that are final sale so you don't want to risk it on something you have never seen in person. The last item I purchased was a Fendi Medium Peekaboo bag that was in pristine condition and even still had the metal protective covering on it. It exceeded expectations and I got it for less than 50% of retail. I had seen it in Saks in NY but didn't want to drop that much cash on it at the time, and I couldn't believe it when I found it for that price on Fashionphile. It is the most gorgeous wool houndstooth and I'm in love! It is perfect for the Fall/Winter and is so classic it will never go out of style. I definitely recommend shopping on Fashionphile, I have only good experiences every single time.
Elyse
Fast delivery. Beautiful LV tote. Excellent condition.
Shopping was great! Item was better in person. Only improvement needed was the shipment wasn't correctly updated on the app. Other than that it was great!
I was SO excited to receive my Chanel item but sadly it was stolen in transit. I DID receive a refund so for that I'm grateful
One odd thing that I've noticed is multiple UPS tracking numbers that say 'FASHIONPHILE' when I look in my UPS account that are not connected to a shipment. Just odd
Found the wallet that I had been looking for at a good price.
Fashionphile purchase in past was a good one, so hopefully this purchase will be just as great.
Thanks, just PRAY to god the image in the photo is the actual bag. The bag in the photo had plastic on the hardware which helps protect from scratches. I am hoping this bag is really in EXCELLENT condition as it states..
Bag is perfect and exactly as described. The order arrived very quickly.
This experience was not very good. I bought the bag and the transaction was cancelled because they couldn't ship to a UPS mailbox. I wanted to re-buy the bag again and pick up for a FASHIONPHILE store, and the price went way up in a matter of a few hours. I called and they said they would give me the bag at the original price that I had just purchased it at, but they only made the adjustment to the transaction on my account without crediting my credit card like they promised. I'm disputing the difference on my credit card because they did not do what was promised.
I don't think I'll even buy a new bag again! I love this website- especially because they accept returns if you see in person and doesn't appear to be what you see online. This is my 5th purchase with Fashionphile and I've loved each piece that I've ordered except for one which I returned for a full refund minus shipping. I highly recommend!
Easy purchase, item & photographs were exactly as described. Well packaged & overall a 5star shopping experience.
My Deauville got here in no time. It was such a wonderful experience. Quick turnaround and Fashionphile makes it so easy. Thank you!
There are water marks on the handles that were not mentioned in the condition description of the bag, and they were not visible in pictures. Also, there was no mention or image of the canvas being detached from the vachetta in spots on both sides of the zipper. I still love the bag, but I am apprehensive about buying through your site in the future.
I found the exact bag I was looking for and it arrived in perfect condition. I had to sign for it and it was packaged very carefully, which made me feel comfortable about the shipping process. I appreciate that it came with the authenticity certificate.
Answer: Hey! Sometimes the date code is deep in the item, and hard to photograph. Please reach out to our Personal Shoppers, they can help you find the date code https://www.fashionphile.com/personal-shoppers
Answer: Hey! Sometimes the date code is deep in the item, and hard to photograph. Please reach out to our Personal Shoppers, they can help you find the date code https://www.fashionphile.com/personal-shoppers
Answer: Everything we sell is technically "preowned" but we have thousands of items in like-new condition! Simply filter by condition > "new"
Answer: Hey Julien! We buy our products from people like you. We give you a fast and generous upfront payment so you can spend it on what you really want. FASHIONPHILE provides you with quick, safe, and simple methods to unlock the investment that is currently sitting in your closet. You are paid once your item has arrived it is authenticated (no waiting for consignment). After it is authenticated, it is listed for sale on our site! Happy shopping & selling.
Answer: At FASHIONPHILE, we invest heavily in people, R&D, technology, and tools to continuously create the future of ultra-luxury authentication. FASHIONPHILE's Authentication department is a team of the top ultra-luxury authentication experts from around the globe, each of which, regardless of prior experience, undergoes rigorous training and testing through our proprietary program, FASHIONPHILE University. FASHIONPHILE has four tiers of Authenticators – all of whom begin their time as Apprentices under Senior Authenticators and must undergo a minimum of 5,200 hours to graduate to the next tier and be able to authenticate just seven brands on their own. Training is both hands-on and technology-oriented, with FASHIONPHILE's "Graveyard" of collected counterfeits dissected and analyzed in FASHIONPHILE University for a deeper, science-based understanding. Before any item is posted to the FASHIONPHILE website or sold through one of our Showrooms, it is checked by two highly qualified authenticators specializing in specific brand names. Our experts have been thoroughly educated in detecting "fakes". Whether it is a handbag or an accessory item, the authentication of every piece is reviewed and inspected to ensure that its details meet with the manufacturer's established standards of quality in: stamping, stitching, hardware, authenticity stamps, date codes, serial number (where applicable), materials and craftsmanship.
Answer: At FASHIONPHILE, we invest heavily in people, R&D, technology, and tools to continuously create the future of ultra-luxury authentication. FASHIONPHILE's Authentication department is a team of the top ultra-luxury authentication experts from around the globe, each of which, regardless of prior experience, undergoes rigorous training and testing through our proprietary program, FASHIONPHILE University. FASHIONPHILE has four tiers of Authenticators – all of whom begin their time as Apprentices under Senior Authenticators and must undergo a minimum of 5,200 hours to graduate to the next tier and be able to authenticate just seven brands on their own. Training is both hands-on and technology-oriented, with FASHIONPHILE's "Graveyard" of collected counterfeits dissected and analyzed in FASHIONPHILE University for a deeper, science-based understanding. Before any item is posted to the FASHIONPHILE website or sold through one of our Showrooms, it is checked by two highly qualified authenticators specializing in specific brand names. Our experts have been thoroughly educated in detecting "fakes". Whether it is a handbag or an accessory item, the authentication of every piece is reviewed and inspected to ensure that its details meet with the manufacturer's established standards of quality in: stamping, stitching, hardware, authenticity stamps, date codes, serial number (where applicable), materials and craftsmanship. We have a 100% authentic guarantee.
Answer: Shipping time is estimated at checkout. Please go through checkout, and see the time estimate in the shipping section.
Answer: Hey Debra, At FASHIONPHILE, we understand the importance of trust. Shopping for pre-owned luxury items isn't easy. The reselling industry is plagued by sellers of counterfeit luxury handbags, so it is essential that our experts are skilled in the art of authentication. - Before any item is posted to the FASHIONPHILE website or sold through our boutiques, it is checked by two highly qualified authenticators specializing in specific brand names. - Our experts have been thoroughly educated in detecting "fakes". - Whether it is a handbag or an accessory item, the authentication of every piece is reviewed and inspected to ensure that its details meet with the manufacturer's established standards of quality in: stamping, stitching, hardware, authenticity stamps, date codes, serial number (where applicable), materials and craftsmanship. We stand by our authenticators and the authenticity of each item we sell and we offer a lifetime return policy should any item we sell proves to be non-authentic.
Answer: Check out our Designer Directory for a full view of what brands we carry, and what items we take from each brand! https://www.fashionphile.com/designer-directory
Answer: Terri, can you email brandee@fashionphile.com? I looked into the system and can't see a Terri P in the system. We have zero affiliation with snobswap and never have had one. Other resellers do. Is it possible you were dealing with another reseller? We send checks as soon as we check in an item and it is authenticated. Thanks!