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FASHIONPHILEReviews 10,192

4.7

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From the business

FASHIONPHILE is a leader in pre-owned luxury, we BUY and SELL ultra-luxury accessories. We offer the largest selection of the world’s most coveted designers, including rare, vintage, and limited edition items.

We want to buy your luxury pieces and are committed to providing you with the highest payout value. FASHIONPHILE provides you with quick, safe, and simple methods to unlock the investment that is currently sitting in your closet.


fashionphile.com
Founded in 1999
Carlsbad, CA, United States
+88
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FASHIONPHILE Reviews Summary

Fashionphile enjoys a strong reputation for offering high-quality, authentic luxury items that often exceed customer expectations regarding condition and accuracy of descriptions. Customers appreciate the detailed product listings, fast shipping, and reliable service, which contribute to a positive shopping experience. However, some concerns have been raised regarding inconsistencies in product descriptions and occasional shipping delays, particularly related to carrier issues. Overall, the company demonstrates a commitment to customer satisfaction with responsive service and a user-friendly purchasing process, fostering a loyal customer base eager to return for future purchases.

This summary is generated by AI, based on text from customer reviews

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41,334 reviews

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Texas
1 review
0 helpful votes
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Fendi bag
November 3, 2023

Great ordering process, quick and courteous delivery and excellent quality!

Date of experience: November 3, 2023
Ohio
1 review
2 helpful votes
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Love Fashionphile!
November 3, 2023

My favorite website to order new/used designer items! I trust the descriptions and ratings of the merch. I love that purchases can be returned if they do not work out being that they are pricey. I love that there is free shipping because that's an extra expense that nobody wants to pay for. And I love receiving the goods...confetti, a nail file, cute wrapping and an extra dust bag just because! Can't beat it. Hands down the best site for all my guilty pleasures.

Date of experience: November 3, 2023
Tennessee
2 reviews
24 helpful votes
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I'm excited! The reassurance was all I need to make me feel better. I love designer things and most times want more for my money. Thank you Fashionpile

Date of experience: November 3, 2023
Florida
1 review
0 helpful votes
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Fast and convinient
November 3, 2023

Quality of item was as expected. Will recommend Fashionphile to my friends.

Date of experience: November 3, 2023
Texas
1 review
0 helpful votes
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I love it exactly what I wanted!
November 3, 2023

Love all their products always good reviews with me

Date of experience: November 3, 2023
Illinois
1 review
0 helpful votes
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Wallet on chain
November 3, 2023

Customer service was perfect, and my bag is beautiful!

Date of experience: November 3, 2023
Georgia
1 review
0 helpful votes
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I have purchased several items from Fashionphile over the years, and though they haven't all worked out, it was nice trying them and being able to return them if they weren't for me, unlike other sites that are final sale so you don't want to risk it on something you have never seen in person. The last item I purchased was a Fendi Medium Peekaboo bag that was in pristine condition and even still had the metal protective covering on it. It exceeded expectations and I got it for less than 50% of retail. I had seen it in Saks in NY but didn't want to drop that much cash on it at the time, and I couldn't believe it when I found it for that price on Fashionphile. It is the most gorgeous wool houndstooth and I'm in love! It is perfect for the Fall/Winter and is so classic it will never go out of style. I definitely recommend shopping on Fashionphile, I have only good experiences every single time.
Elyse

Date of experience: November 3, 2023
Illinois
1 review
0 helpful votes
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Gorgeous Bag
November 3, 2023

Fast delivery. Beautiful LV tote. Excellent condition.

Date of experience: November 3, 2023
California
1 review
0 helpful votes
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Great!
November 3, 2023

Shopping was great! Item was better in person. Only improvement needed was the shipment wasn't correctly updated on the app. Other than that it was great!

Date of experience: November 3, 2023
Illinois
2 reviews
0 helpful votes
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Stolen package
November 3, 2023

I was SO excited to receive my Chanel item but sadly it was stolen in transit. I DID receive a refund so for that I'm grateful
One odd thing that I've noticed is multiple UPS tracking numbers that say 'FASHIONPHILE' when I look in my UPS account that are not connected to a shipment. Just odd

Date of experience: November 3, 2023
Florida
2 reviews
0 helpful votes
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Great wallet
November 3, 2023

Found the wallet that I had been looking for at a good price.

Date of experience: November 3, 2023
Kentucky
1 review
0 helpful votes
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I love it
November 3, 2023

Bag is just as pictured and described. Packaged with care. Got here quickly.

Date of experience: November 3, 2023
Florida
2 reviews
0 helpful votes
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Fashionphile purchase in past was a good one, so hopefully this purchase will be just as great.

Date of experience: November 3, 2023

Thanks, just PRAY to god the image in the photo is...
August 7, 2022
Previous review

Thanks, just PRAY to god the image in the photo is the actual bag. The bag in the photo had plastic on the hardware which helps protect from scratches. I am hoping this bag is really in EXCELLENT condition as it states..

Date of experience: August 7, 2022
Ohio
1 review
0 helpful votes
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Perfect
November 2, 2023

Bag is perfect and exactly as described. The order arrived very quickly.

Date of experience: November 2, 2023
Georgia
1 review
0 helpful votes
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Price Adjustment
November 9, 2023

This experience was not very good. I bought the bag and the transaction was cancelled because they couldn't ship to a UPS mailbox. I wanted to re-buy the bag again and pick up for a FASHIONPHILE store, and the price went way up in a matter of a few hours. I called and they said they would give me the bag at the original price that I had just purchased it at, but they only made the adjustment to the transaction on my account without crediting my credit card like they promised. I'm disputing the difference on my credit card because they did not do what was promised.

Date of experience: November 2, 2023
Pennsylvania
1 review
0 helpful votes
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Fantastic!
November 2, 2023

I don't think I'll even buy a new bag again! I love this website- especially because they accept returns if you see in person and doesn't appear to be what you see online. This is my 5th purchase with Fashionphile and I've loved each piece that I've ordered except for one which I returned for a full refund minus shipping. I highly recommend!

Date of experience: November 2, 2023
GB
1 review
0 helpful votes
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Louis Vuitton bag
November 2, 2023

Easy purchase, item & photographs were exactly as described. Well packaged & overall a 5star shopping experience.

Date of experience: November 2, 2023
District of Columbia
1 review
0 helpful votes
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Better in person! I love it.
November 2, 2023

My Deauville got here in no time. It was such a wonderful experience. Quick turnaround and Fashionphile makes it so easy. Thank you!

Date of experience: November 2, 2023
Rhode Island
1 review
0 helpful votes
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New to me LV Ellipse
November 9, 2023
Updated review

There are water marks on the handles that were not mentioned in the condition description of the bag, and they were not visible in pictures. Also, there was no mention or image of the canvas being detached from the vachetta in spots on both sides of the zipper. I still love the bag, but I am apprehensive about buying through your site in the future.

Date of experience: November 2, 2023

Great!
October 27, 2023
Previous review

Great! Thanks!

Date of experience: October 27, 2023
Missouri
1 review
0 helpful votes
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Exactly as Described
November 2, 2023

I found the exact bag I was looking for and it arrived in perfect condition. I had to sign for it and it was packaged very carefully, which made me feel comfortable about the shipping process. I appreciate that it came with the authenticity certificate.

Date of experience: November 2, 2023