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FASHIONPHILE is a leader in pre-owned luxury, we BUY and SELL ultra-luxury accessories. We offer the largest selection of the world’s most coveted designers, including rare, vintage, and limited edition items.
We want to buy your luxury pieces and are committed to providing you with the highest payout value. FASHIONPHILE provides you with quick, safe, and simple methods to unlock the investment that is currently sitting in your closet.
Fashionphile enjoys a strong reputation for offering high-quality, authentic luxury items that often exceed customer expectations regarding condition and accuracy of descriptions. Customers appreciate the detailed product listings, fast shipping, and reliable service, which contribute to a positive shopping experience. However, some concerns have been raised regarding inconsistencies in product descriptions and occasional shipping delays, particularly related to carrier issues. Overall, the company demonstrates a commitment to customer satisfaction with responsive service and a user-friendly purchasing process, fostering a loyal customer base eager to return for future purchases.
This summary is generated by AI, based on text from customer reviews
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I've been trying to complete my order since the morning
Around 6 times to go
I finally was able to do my order with almost no real help. I received the bag which had an additional spot that I didn't see in the description
I've been trying to complete my order since the morning
Around 6 times to go
It was straightforward forward and easy. Items description was perfect and so was the price.
My purchase came in better condition than in the description. I appreciate their transparency in the product description.
I bought a second hand designer bag, and I love it! The quality was listed as "good" but when I received it, it was pristine! It looks brand new - I can tell it was cleaned, polished, and packaged with great care and attention to detail.
This was my second purchase and just like the first, I am very satisfied! Item it perfect condition. The description stated "corner wear". I cannot see anything which is great! Fast, secure shipping and the price was just right! I love FASHIONPHILE!
This was my first time shopping on Fashionphile. In the market for a specific item, I quickly was able to make my selection with the details added to the descriptions. I received my item, and couldn't be happier with my purchase. I was also very impressed with their verification of the delivery/billing address process.
Good shape…love it!
Received them on a time manner and was packed very nicely as well.
The first time I tried to use the bag it broke… the only thing I was trying to do was remove the filling from the bag… I couldn't believe it. Nos I doubt if this bag is a real leather Louis Vuitton… it's truly a SHAME that you will be selling defective bags to your customers!
Slow processing time but the Bag came secure, in nice packaging, and as described in listing.
Love this Gucci belt bag! Exactly as described. Cant wait to wear it
I'm am beyond happy with my purchase and I got it for such a good deal. The bag is perfect!
Cant believe how much I like my new bag can't wait for the other to arrive
I ordered a pre loved Ferragamo bag. The listing was very thorough and the photos were all really helpful. The bag arrived quickly and was even more beautiful in person. I also like that they have a lifetime guarantee on the authenticity of the bag you are receiving. I felt very confident that I was receiving the real deal.
So fun easy and professional!
Working with Jack makes me want to do more business with Fashion pile!
My 2nd Coco Chanel brooch. In mint condition just as described. Both like brand new. Arrived in pristine condition. The packaging was amazing - secure. I highly recommend FASHIONPHILE. Very happy with both my purchases. THANK YOU xx
My 2nd bag purchase within the past 60 days. Both bags in AMAZING condition. Absolutely nothing negative to say, the only thing to point out is that UPS didn't require a signature like stated. They left my 2nd bag that was $2k sitting in front of my apartment door. Luckily they did that, and just leave in the lobby like they sometimes do. People do steal packages and I would've been highly upset had that happened. But again, that's on UPS. Love my bags and love the Fashionphile site.
The items were beyond my expectations and the service is Spotless
Very easy and suprisingly painless.
Came exactly when it said it would and the packaging
Was very nice and secured. Oh, and Beautiful bag as well..
Answer: Hey! Sometimes the date code is deep in the item, and hard to photograph. Please reach out to our Personal Shoppers, they can help you find the date code https://www.fashionphile.com/personal-shoppers
Answer: Hey! Sometimes the date code is deep in the item, and hard to photograph. Please reach out to our Personal Shoppers, they can help you find the date code https://www.fashionphile.com/personal-shoppers
Answer: Everything we sell is technically "preowned" but we have thousands of items in like-new condition! Simply filter by condition > "new"
Answer: Hey Julien! We buy our products from people like you. We give you a fast and generous upfront payment so you can spend it on what you really want. FASHIONPHILE provides you with quick, safe, and simple methods to unlock the investment that is currently sitting in your closet. You are paid once your item has arrived it is authenticated (no waiting for consignment). After it is authenticated, it is listed for sale on our site! Happy shopping & selling.
Answer: At FASHIONPHILE, we invest heavily in people, R&D, technology, and tools to continuously create the future of ultra-luxury authentication. FASHIONPHILE's Authentication department is a team of the top ultra-luxury authentication experts from around the globe, each of which, regardless of prior experience, undergoes rigorous training and testing through our proprietary program, FASHIONPHILE University. FASHIONPHILE has four tiers of Authenticators – all of whom begin their time as Apprentices under Senior Authenticators and must undergo a minimum of 5,200 hours to graduate to the next tier and be able to authenticate just seven brands on their own. Training is both hands-on and technology-oriented, with FASHIONPHILE's "Graveyard" of collected counterfeits dissected and analyzed in FASHIONPHILE University for a deeper, science-based understanding. Before any item is posted to the FASHIONPHILE website or sold through one of our Showrooms, it is checked by two highly qualified authenticators specializing in specific brand names. Our experts have been thoroughly educated in detecting "fakes". Whether it is a handbag or an accessory item, the authentication of every piece is reviewed and inspected to ensure that its details meet with the manufacturer's established standards of quality in: stamping, stitching, hardware, authenticity stamps, date codes, serial number (where applicable), materials and craftsmanship.
Answer: At FASHIONPHILE, we invest heavily in people, R&D, technology, and tools to continuously create the future of ultra-luxury authentication. FASHIONPHILE's Authentication department is a team of the top ultra-luxury authentication experts from around the globe, each of which, regardless of prior experience, undergoes rigorous training and testing through our proprietary program, FASHIONPHILE University. FASHIONPHILE has four tiers of Authenticators – all of whom begin their time as Apprentices under Senior Authenticators and must undergo a minimum of 5,200 hours to graduate to the next tier and be able to authenticate just seven brands on their own. Training is both hands-on and technology-oriented, with FASHIONPHILE's "Graveyard" of collected counterfeits dissected and analyzed in FASHIONPHILE University for a deeper, science-based understanding. Before any item is posted to the FASHIONPHILE website or sold through one of our Showrooms, it is checked by two highly qualified authenticators specializing in specific brand names. Our experts have been thoroughly educated in detecting "fakes". Whether it is a handbag or an accessory item, the authentication of every piece is reviewed and inspected to ensure that its details meet with the manufacturer's established standards of quality in: stamping, stitching, hardware, authenticity stamps, date codes, serial number (where applicable), materials and craftsmanship. We have a 100% authentic guarantee.
Answer: Shipping time is estimated at checkout. Please go through checkout, and see the time estimate in the shipping section.
Answer: Hey Debra, At FASHIONPHILE, we understand the importance of trust. Shopping for pre-owned luxury items isn't easy. The reselling industry is plagued by sellers of counterfeit luxury handbags, so it is essential that our experts are skilled in the art of authentication. - Before any item is posted to the FASHIONPHILE website or sold through our boutiques, it is checked by two highly qualified authenticators specializing in specific brand names. - Our experts have been thoroughly educated in detecting "fakes". - Whether it is a handbag or an accessory item, the authentication of every piece is reviewed and inspected to ensure that its details meet with the manufacturer's established standards of quality in: stamping, stitching, hardware, authenticity stamps, date codes, serial number (where applicable), materials and craftsmanship. We stand by our authenticators and the authenticity of each item we sell and we offer a lifetime return policy should any item we sell proves to be non-authentic.
Answer: Check out our Designer Directory for a full view of what brands we carry, and what items we take from each brand! https://www.fashionphile.com/designer-directory
Answer: Terri, can you email brandee@fashionphile.com? I looked into the system and can't see a Terri P in the system. We have zero affiliation with snobswap and never have had one. Other resellers do. Is it possible you were dealing with another reseller? We send checks as soon as we check in an item and it is authenticated. Thanks!