On Sitejabber, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
The company's reputation is significantly marred by a consistent pattern of customer dissatisfaction, primarily due to poor product quality and unreliable service. Many customers report receiving items that do not match online descriptions, including issues with sizing, materials, and overall craftsmanship. Additionally, the customer service approach is frequently criticized, with complaints about unresponsive support, difficulties in processing returns, and inadequate resolutions for issues. On a rare positive note, some customers express satisfaction with specific products and timely deliveries, but these instances are overshadowed by the prevalent negative experiences. Overall, a lack of transparency and accountability appears to be a central concern among customers.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
I had a great experience with Fashion Mia. Even though the items that I ordered were small on me they are willing to exchange them with bigger ones with lower prices. I really like my business with them.
The style that Fashion Mia has is just amazing! No one else will have what you order. You may need to size up on the outer garments so take note of that but quality is really good
Thank you for sharing, great to know you are in love with the clothes :)
Awesome dresses with cool concepts. I love my new sweatshirt dresses! I'd recommend ordering 2 sizes up from what your normally order. I'm satisfied.
I had quick response from customer service and they were very helpful and resolved my issue. I am very pleased with my outcome
The best team ever, i kept on asking delivery of my product, and their updates were quicker, they have the best clothes, respond faster n have good PR.am gonna do business with fashionMia again and again.
Thank you so much for your order and sharing, We are ready for your next order: D
Check out this to find more: http://www.fashionmia.com/
I made an order with FashionMia late last year. When I received the package, I requested to exchange 1 of the product that I bought. I've got really quick respond, really appreciated FashionMia's follow up services.
Thank you for sharing, how lovely!
Items came in a nice amount of time. I loved the blouses I purchased. They were very unique. There things do run small. I did receive something that was not as described and they were more tan reasonable to make it right.
Thank you for taking the time to provide us with your feedback.
Great experience! Firstly, I must say that customer service response time was within time frame indicated on website. Regarding order # B******* all sizes received could not fit. I requested to return the items for an exchange. It was recommended that I research shipping cost to return the items because the shipping return cost is the customer responsibility. Providing what I paid for these items it is not cost effective for me to pay more than I paid for the items to return them for an exchange. Fashion Mia offered a coupon for part payment for a new order and I can go back to the store and purchase the larger sizes of my preferred items.
Thank you so much for your order and sharing, always great to know you are satisfied with our service :) welcome visiting us again!
I love the variety of colors and vintage dresses from Fashion Mia! I bought 6 Bodycon Dresses with Fashion Mia and I love the variety of styles and colors. I want all my friends to buy from Fashion Mia!
Thank you for sharing, great to know you are in love with the clothes :)
I made a mistake of ordering the wrong size for a coat I liked. When the item arrived I was disappointed but fashionmia quickly came to the rescue and offered me the option to return the item. I was able to get the correct size and it did not cost me any extra money.
It's delighted to know you are satisfied with our service :) Welcome visiting us again!
I was very happy with the craftsmanship of the clothing. The sizing was good. Customer service was great and easy to work with and accommodating in the process of exchanges.
Thank you for your order and sharing, happy to know you are satisfied with our products and service, welcome visiting us again!
I think Fashion Mia customer service is excellent, I didn't have to wait long for my email to be replied with and excellent solution to my problem and in excellent words that didn't cause any ill feeling on me.
I have been very impressed by the variety of the clothing and the prices are like no other. Just ordered an evening gown for my high school Senior. The dress looks beautiful and the price is outstanding!
Thank you for your order and sharing here with us :)
Really great store I like how the dresses are designed and how they look. That's the reason why I bought the dresses i ordered.
Thank you for sharing, how lovely!
Je suis contente de mes produits, prévoir une taille de plus pour les européenne... Service client au top en cas de questions
Merci de partager, comme c'est beau!
Be it a party you plan to attend or office wear you are looking for! Or just plain casual dresses you plan to wear for a girls night out. I found this one stop shop to buy the dresses or shirts or blouses or outerwear. Love their collection to fit anybody's style. I'm glad I found this website and I'm in love with Fashionmia!
Glad you found that one and thank you for sharing
Great to know you are in love with our selections :)
I have ordered so much from here and been very happy with the fit and material on the clothing. I have received so many compliments on all my dresses. I would totally recommend fashion Mia over everyone. Customer service us great also
Thank you very much for let us know this, bet you are stunning on the dress^^
I ordered a jacket wife and myself kaputic. Unfortunately size does not suit us. I answered it, both girls and we quickly agreed on the exchange. I'm thrilled speed, promptness and courtesy of fashionmia. Thank you very much
Thank you for sharing, Happy to know you are satisfied with our service :)
I had a good experience with purchases of clothing from FashionMia. The items arrived in good time and were very nice. Quality was good.
Thank you for sharing, great to know you are in love with the clothes :)
One of the dresses I ordered turned out to be too small for me. I contacted customer service and since mailing it back would be too expensive, I got a coupon credit to purchase another dress. Very efficient service.
Thank you so much for your order and sharing, welcome visiting us again!
Answer: Dear carlo, i have checked your order no, it shows that your order was delivered by 2 packages separately. All of them are delivered. If you still did not get it, pls just inform us!
Answer: A: Do not be fooled by good reviews. These clothes are absolute junk and no matter what your size you will be wasting your money if you choose to spend it on FashionMia's inferior, cheaply made clothes that look nothing, in real life, like the picture on the website. Oh and btw, my order too 3 months to get to me and when it did, two of the items fell apart at the seams as I took them gently from the bag they were shipped in. My best advise, forget their name and PLEASE DO NOT ORDER FROM FASHIONMIA
Answer: Dont buy from this company
Answer: Fashion Mia took months for my order to arrive. Cheap, flimsy material. No tags. One blouse I bought, I couldn't even fit it over my head. Donating to Goodwill. What a scam.
Answer: At this point you might wait to get your order and then if not right then send back. It is going to cost alot of $ to return items because they go back to China and it is very EXPENSIVE! Good luck! It was a Nightmare for me!
Answer: Cancel. My advice is to just cancel. They haven't shipped their garbage yet, so if it's not too late, it's your best bet. The quality is the worst and they are extremely rude and unhelpful. If it's too late dispute directly with your credit card company or PayPal (whichever you used)
Answer: Don't buy anything from them You will Never get it and they will keep telling you to be patient. This company is in China and so it is very difficult to do anything once they get your money. Check out other sites to purchase clothes and first and foremost read reviews online before purchasing. That was my lesson I took from this horrible experience.
Answer: Yes. This Company and their "products" are in China. The shipping cost to return merchandise is the purchaser's responsibility and is often equal to the cost of what your purchased. I chose to take a $15.00 refund instead of Paying full postage to return the merchandise in order to get a refund. In order words it would have cost me $30 to receive of refund of $30. I hope you are satisfied with your purchase. I WILL NEVER ORDER FROM THEM AGAIN!
Answer: The quality is beyond bad, unwearable. Child labor I presume. AWFUL! Awful. Did I say awful?
Answer: It was impossible for me to find a phone number for them. I sent all questions I had to their email. They responded usually within 24 hours, however never quite answered any of my questions or concerns. Then they slapped a bogus tracking number on my order and have not responded to a single email since 12/21/15. Still no order received or even able to track. They are a sad joke on me.
FashionMIA is your online stop for Modern, Irresistible, and Affordable women’s clothing. Never before has dressing yourself been so easy. Our carefully curated selection of apparel, accessories, and outerwear are always on trend and always available at the web’s best prices. Fashion MIA is dedicated to delivering high-quality clothing to women that will make them look and feel their best. We believe every woman has the right to dress well, and shouldn’t have to spend a lot to love how she looks. We make it easy to wear outfits you love every day, giving you the confidence to take on the world!
Our online store is filled with the season’s hottest trends, available in all sizes. Our Plus Size selection offers the same stylish threads so every woman can show off their fashionable side.
Every time you visit FashionMIA you’ll find great sales on our already unbelievable prices. Fashion meets friendly finances right here. Get the great clothes you deserve at ...
It's delighted to know you are satisfied with our service :) Welcome visiting us again!