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The company's reputation is significantly marred by a consistent pattern of customer dissatisfaction, primarily due to poor product quality and unreliable service. Many customers report receiving items that do not match online descriptions, including issues with sizing, materials, and overall craftsmanship. Additionally, the customer service approach is frequently criticized, with complaints about unresponsive support, difficulties in processing returns, and inadequate resolutions for issues. On a rare positive note, some customers express satisfaction with specific products and timely deliveries, but these instances are overshadowed by the prevalent negative experiences. Overall, a lack of transparency and accountability appears to be a central concern among customers.
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I ordered a coat that I just fell in love with from this company. Upon receiving this item, i tried it on and it was to small. I contacted them and immediately they were working on my behalf to assist me. We got the problem resolved and I am very happy and pleased. This is a great company and I look forward to ordering more items.
They have a great collection of clothes from office wear to party wear with great quality. They have great service and reply promptly to emails. If you face any problem they are ready with their service to help you with your order. I love their website and app too. Everyday they have new arrivals of clothes so you will have many options to choose from.
Thank you for your order and sharing, happy to know you are satisfied with our service, Great to know you are in love with our selections:)
Welcome visiting us again!
Placed an order weeks ago. Sent multiple messages to company. No response. Posted on several review sites and finally received a response that the item was out of stock with no idea when available and was told to select another item. Sent a message to fashionmia through their site but since they don't seem to ever respond to those, also posting here. I want a refund of my money within 10 days. If not received, i'm filing a dispute with paypal.
Hello Dana, we have relevant colleague confirmed your order status and replied to you over your aol email, would you please check your inbox and let us know your problem? Thank you
FashionMia
I was skeptical about this company's prices but decided to give them a try... and I am so glad I did!
The clothing is well-made, sturdy and unique! I love the dresses and tops!
Check the size chart carefully when ordering and if you need any assistance, their customer service is "on the ball"!
Love love love!
Loved fashion Mia and loved the products I received. Such great quality and they arrived in no time. Would definitely recommend ordering off this site.
Thank you for your post, you've been so generous to share it all.
Ordering from this company was a great customer service experience. I have never dealt with a online company that actually responds to your questions. I will enjoy doing further business with them and you will too.
"Thank you for your order and sharing here with us, there are a lot more promotions on the way to celebrate the new year → http://www.fashionmia.com/
Come find out!"
Customer service was fast and efficient. I appreciate the opportunity to receive a merchandise credit
Thank you for your order and post, Happy to know you are satisfied with our service :)
I want to write about my first experience with Fashionmia.com. Received the order recently and still amazed with the quality of the tissue, great deal for the price paid. Two dresses had factory stains so contacted the customer service for help. Just can say impecable service. Feeling indeed a Customer, as Fashionmia.com really cherish every customer.
Thank you for sharing! Great to know you are in love with the clothes :)
I enjoy shopping Fashiomia.com because of all of the different styles. I have made two purchase so far, and I cannot wait to make more. I really love the different styles and colors of the bodycon dresses.
Fabulous! Great to know you are in love with our selections :)
I recently bought a pink fur coat on Fashion Mia and I had a hard time getting the right size and Fashion Mia customer service was very helpful in getting me what I needed to make sure I had a great customer experience with the site and the product. I highly recommend making a purchase on this site.
Thank you so much for your order and sharing, welcome visiting us again!
Company was unable to send order to mailing address so they were quick with letting me know it needed to be changed so I wouldn't have to much delay getting my order!
Thank you very much for let us know you are happy with our service :) Welcome visiting us again!
I wish I could copy and paste my entire conversation with these people. Not only did it take 2 months for my Christmas things to get here I couldn't get any one on over the phone the entire time. When my items did arrive they were the wrong size. I emailed them to see what I had to do and there is an obvious language barrier because I dont think they even understand my request or what they are saying in response. They offered to send me a $50 cash coupon for writing 5star reviews at which time they would arrange a free resend and a cash coupon which also said that I could keep the items. Once I did what they asked they responded asking me to write more reviews and requested that I send the items back and they would send the replacements. When I told them I didn't feel comfortable continuing writing more reviews they stopped responding. Wow. So I guess u can't even return due to their 30 day return policy and I'm stuck with items that don't fit. Then by the time I get them if I do it will be spring time anyways. Not to mention they put me in a bad mood every morning they respond with some more b. S. I'm just going to give them to my friends daughter a write it off as a loss. What a waste of time! $50 down the drain.
Thank you for sharing, how lovely!
I am very happy with Fashion Mia. Their serviceis great. I got my order in no time. When I made a mistake on the size they offered me a new one without any additional charge. Great customer service, great stuff, good job. Very happy.
Priaynei
This is the first time I ordered the clothes from
Fashionmia. The manufacturing is delicate and the design is fashioning. It has the expected appearance when putting it on. Plus, the price is very reasonable.
Came in faster than expected and the clothes are cute! Paid for what I orderd and it was a great gift! Will definitley order again! (:
Amazing! Great to know you are in love with the clothes :)
Love the fact that the item was as described and I will definitely be shopping with them again. When I saw the item I was like I have to have it. Then when I received it is was more in love with it. Again I can not wait to order with them again. I also told all my friends and coworkers about the website.
Thank you for your post, you've been so generous to share it all.
There are a lot more promotions on the way to celebrate the new year → http://www.fashionmia.com/
Come find out!
FashionMia has a fantastic return policy. I needed a larger size in two of the dresses I ordered. I followed the simple steps outlined on their website and received a quick response. They made the process so easy and simple without any additional costs to me. Furthermore, I was impressed with the quality of the clothing I received and will shop with them again.
Fantastic! Thank you very much for your order and sharing, happy to know you are satisfied with our products and service, welcome visiting us again!
I don't usually order online due to the worry of not getting exactly what I ask for and the company not responding. That is NOT the case with FashionMia! I ordered a couple of dresses and 2 were a little small (but beautiful!). I hesitated to write to to the company, but I am glad I did! I wrote to them at night and the next morning I had a reply from them! They understood my problem and helped me figure out a way to get exactly what I needed! Thanks FashionMia!
Thank you so much for your order and sharing, great to know you are satisfied with our service and hope you can find more in our store for the new year!
It's awesome this hooded stripes bodycon with pockets. This dress yes love it. It have two pocket and a hood. When purchas please get A size up. I when. I first got this dress it was too tight. I send it back they give me a different color. I did call them and said, "its the wrong color. They are going to take care of that. Plesse get this dress you would enjoy it
Thank you for your order and sharing, happy to know you are satisfied with our products and service, welcome visiting us again!
Excellent choice has more value for price paid. Variety of selection affordable price charged. Great communication and status update on delivery and shipping. Enjoyed ordering from fashionmia.
Thank you very much for your feedback, great to know you are satisfied with our products and service, welcome visiting us again!
Answer: Dear carlo, i have checked your order no, it shows that your order was delivered by 2 packages separately. All of them are delivered. If you still did not get it, pls just inform us!
Answer: A: Do not be fooled by good reviews. These clothes are absolute junk and no matter what your size you will be wasting your money if you choose to spend it on FashionMia's inferior, cheaply made clothes that look nothing, in real life, like the picture on the website. Oh and btw, my order too 3 months to get to me and when it did, two of the items fell apart at the seams as I took them gently from the bag they were shipped in. My best advise, forget their name and PLEASE DO NOT ORDER FROM FASHIONMIA
Answer: Dont buy from this company
Answer: Fashion Mia took months for my order to arrive. Cheap, flimsy material. No tags. One blouse I bought, I couldn't even fit it over my head. Donating to Goodwill. What a scam.
Answer: At this point you might wait to get your order and then if not right then send back. It is going to cost alot of $ to return items because they go back to China and it is very EXPENSIVE! Good luck! It was a Nightmare for me!
Answer: Cancel. My advice is to just cancel. They haven't shipped their garbage yet, so if it's not too late, it's your best bet. The quality is the worst and they are extremely rude and unhelpful. If it's too late dispute directly with your credit card company or PayPal (whichever you used)
Answer: Don't buy anything from them You will Never get it and they will keep telling you to be patient. This company is in China and so it is very difficult to do anything once they get your money. Check out other sites to purchase clothes and first and foremost read reviews online before purchasing. That was my lesson I took from this horrible experience.
Answer: Yes. This Company and their "products" are in China. The shipping cost to return merchandise is the purchaser's responsibility and is often equal to the cost of what your purchased. I chose to take a $15.00 refund instead of Paying full postage to return the merchandise in order to get a refund. In order words it would have cost me $30 to receive of refund of $30. I hope you are satisfied with your purchase. I WILL NEVER ORDER FROM THEM AGAIN!
Answer: The quality is beyond bad, unwearable. Child labor I presume. AWFUL! Awful. Did I say awful?
Answer: It was impossible for me to find a phone number for them. I sent all questions I had to their email. They responded usually within 24 hours, however never quite answered any of my questions or concerns. Then they slapped a bogus tracking number on my order and have not responded to a single email since 12/21/15. Still no order received or even able to track. They are a sad joke on me.
FashionMIA is your online stop for Modern, Irresistible, and Affordable women’s clothing. Never before has dressing yourself been so easy. Our carefully curated selection of apparel, accessories, and outerwear are always on trend and always available at the web’s best prices. Fashion MIA is dedicated to delivering high-quality clothing to women that will make them look and feel their best. We believe every woman has the right to dress well, and shouldn’t have to spend a lot to love how she looks. We make it easy to wear outfits you love every day, giving you the confidence to take on the world!
Our online store is filled with the season’s hottest trends, available in all sizes. Our Plus Size selection offers the same stylish threads so every woman can show off their fashionable side.
Every time you visit FashionMIA you’ll find great sales on our already unbelievable prices. Fashion meets friendly finances right here. Get the great clothes you deserve at ...
Thank you very much for let us know this, bet you are stunning on that coat^^