On Sitejabber, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
The company's reputation is significantly marred by a consistent pattern of customer dissatisfaction, primarily due to poor product quality and unreliable service. Many customers report receiving items that do not match online descriptions, including issues with sizing, materials, and overall craftsmanship. Additionally, the customer service approach is frequently criticized, with complaints about unresponsive support, difficulties in processing returns, and inadequate resolutions for issues. On a rare positive note, some customers express satisfaction with specific products and timely deliveries, but these instances are overshadowed by the prevalent negative experiences. Overall, a lack of transparency and accountability appears to be a central concern among customers.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
There's nothing i love more than being able to find stylish clothing at an affordable price. I just love the bodycon dresses and styles that Fashionmia has. I will continue to shop online with them.
Ordered several dresses and then realized that I accidentally ordered a item that was previously ordered. Once I realized my mistake, I contacted customer service. I was told that I could either ship the item back (at my expense which would have been more than the item cost) or accept a coupon to make a different purchase. I elected to accept the coupon. Have never had any issues with any purchases from this company and will continue to shop with this company in the future. Received excellent customer service in a timely manner.
Thank you for your post, you've been so generous to share it all.
Excellent quality, very pleased with the product, bought winter outerwear and those can be hit and miss when purchased online but I was not disappointed.
As with most online purchases I misjudged some sizes but the customer service department made me a feel appreciated and took care of size changes without any difficulty.
This is the integrity and dedication to customers that sets fashionmia apart because I have been burned with online purchases in the past but my faith in honest and trustworthy internet sales is restored in this company.
You go fashionmia
Thank you for your order and sharing, happy to know you are satisfied with our products and service, welcome visiting us again!
All of the coats I ordered are just adorable and great quality too! Will definitely be placing more orders in the future!
Thank you for your order and post, welcome visiting us again!
Had a pleasant experience with this company. Was disappointed at first because coat didn't fit but when I contacted them they were so helpful in getting me sorted. Thank you Valerie and others.
Thank you for taking the time to provide us with your feedback.
Glad to know your problems have been settled :)
I ordered jackets for my Mom and I but they didnt fit. I contacted FashionMia and was given several options to rectify the dilemma. I am grateful for their great customer support!
To be :)
Ordered the cutest dress, but wrong size and FashionMia agreed to sent the right size at no cost to me. The quality of the clothes are unbelievable. A beautiful line of clothes. Perfect for any occasion. Delivery of my package was good considering where it was being shipped from. Thank you FashionMia!
Thank you so much for your order and sharing, welcome visiting us again!
Every time I get on Facebook and start scrolling, I see their ads... they always catch my eye, up until recently I had never clicked on them... but I decided to check them out one day, and I'm glad I did! They have everything, for every style... I'm more of a tomboy type, goodies and jeans... and they have my style. They go from simple to elegant in clothing and shoe options. And they seem to always have a good deal going on! So ladies, don't keep scrolling... check out Fashionmia.com now! You'll be glad you did!
Thank you for your order and sharing here with us, there are a lot more promotions on the way → http://www.fashionmia.com/
Come find out!
Very pleased with dresses. The company also communicates quickly. Would buy again from this company. I would recommend highly. Prices are good and quality is excellent
Thank you for your order and sharing, happy to know you are satisfied with our products and service, welcome visiting us again!
This is the 3rd time I purchasing clothes from Fashionmia. The first 2 times were good with no problems at all. This time, 3 of 4 items of my order has problems such as wrong sizes and out of stock. One day after I told them problems by email, they offered me a positive solution to solve my problems. Thus, even there were problems, but the seller solve them positively.
My purchases of the dresses does not fit but customer service offered compensation or refund as alternatively. Is a relief that I do not lose the money. Thank you.
Thank you for your order and post
Happy to learn your problems have been settled :)
This site has winter, summer, spring, fall clothing every color you can imaging stylish zippers, bottons in the right places to make the garment fashionable I give fashionmia.com 6 stars.
Thank you so much for your order and sharing, welcome visiting us again!
Excellent experience all around! Fabulous customer service, as we took items off the shelf they were restocking to make sure they were full. Sales ladies were great! My daughters are huge fans! Would recommend to anyone and would go back again
This sweater is very cute. It has very nice brown fur. Sweater is cut short which hugs your figure. Make sure to check sizes a bit different to US. Great Customer service
"This is my 2nd time purchase from Fashionmia. I have place an order in December for 2 products... 1 items are not fitting... I have send an email about it and the same day I got an answer back. This company really cares about their customers! I've got also previously the same fast service when I need help to track my order, next 24 to 36 hours... really appreciated! Thank you" Fashionmia was very helpful in assisting me with my problem. I definitely recommend shopping with them "
It is very difficult to find dresses to fit my daughter because she is so small, but that is no longer a problem with Fashionmia. Their customer service was great! I had ordered a blazer that was too small and they were very quick to respond with return options.
It's delighted to know you are satisfied with our service :) Welcome visiting us again!
Fashiomia has done me a world of gown by delivering my favorite gowns at my door step. No need to worry about going to a shop and searching, right in my bedroom I shop and believe me, they are adorable gowns. Thank you again fashionmia... you are still the best
I like the styles on the website's items, I loved going through their flash sales. The clothes is a bit smaller than original Canadian sizes, but their quality is well worth the order.
Loved the items I received, and will be ordering from them again!.
Additionally, the customer service is great with speedy responses to questions and complaints.
I was very impressed with the quality of the clothing, especially for the price! I absolutely love the two sweaters I ordered, they are Adorable! When I had questions about my order, customer service was more than willing to help me out! Thank-you Fashionmia!
Thank you for sharing, how lovely!
Great to know you are in love with our selections :)
Place the order a week ago! Paid UPS shipping. The website states, orders will be processed in at least 3_5 days. No number to speak with anyone! And the order has not even been processed. I ordered it for a wedding. But look like the wedding will be over when it gets here.and I will return Both dresses! I wouldn't recommend. I do a lot of online shopping! Never had anything like this.
Dear Customer
Thank you for your order and sharing, we have checked this order and sent your order status to your gmail address, please check your inbox then let us know if anything you need our assistance:)
Thank you
FashionMia
Answer: Dear carlo, i have checked your order no, it shows that your order was delivered by 2 packages separately. All of them are delivered. If you still did not get it, pls just inform us!
Answer: A: Do not be fooled by good reviews. These clothes are absolute junk and no matter what your size you will be wasting your money if you choose to spend it on FashionMia's inferior, cheaply made clothes that look nothing, in real life, like the picture on the website. Oh and btw, my order too 3 months to get to me and when it did, two of the items fell apart at the seams as I took them gently from the bag they were shipped in. My best advise, forget their name and PLEASE DO NOT ORDER FROM FASHIONMIA
Answer: Dont buy from this company
Answer: Fashion Mia took months for my order to arrive. Cheap, flimsy material. No tags. One blouse I bought, I couldn't even fit it over my head. Donating to Goodwill. What a scam.
Answer: At this point you might wait to get your order and then if not right then send back. It is going to cost alot of $ to return items because they go back to China and it is very EXPENSIVE! Good luck! It was a Nightmare for me!
Answer: Cancel. My advice is to just cancel. They haven't shipped their garbage yet, so if it's not too late, it's your best bet. The quality is the worst and they are extremely rude and unhelpful. If it's too late dispute directly with your credit card company or PayPal (whichever you used)
Answer: Don't buy anything from them You will Never get it and they will keep telling you to be patient. This company is in China and so it is very difficult to do anything once they get your money. Check out other sites to purchase clothes and first and foremost read reviews online before purchasing. That was my lesson I took from this horrible experience.
Answer: Yes. This Company and their "products" are in China. The shipping cost to return merchandise is the purchaser's responsibility and is often equal to the cost of what your purchased. I chose to take a $15.00 refund instead of Paying full postage to return the merchandise in order to get a refund. In order words it would have cost me $30 to receive of refund of $30. I hope you are satisfied with your purchase. I WILL NEVER ORDER FROM THEM AGAIN!
Answer: The quality is beyond bad, unwearable. Child labor I presume. AWFUL! Awful. Did I say awful?
Answer: It was impossible for me to find a phone number for them. I sent all questions I had to their email. They responded usually within 24 hours, however never quite answered any of my questions or concerns. Then they slapped a bogus tracking number on my order and have not responded to a single email since 12/21/15. Still no order received or even able to track. They are a sad joke on me.
FashionMIA is your online stop for Modern, Irresistible, and Affordable women’s clothing. Never before has dressing yourself been so easy. Our carefully curated selection of apparel, accessories, and outerwear are always on trend and always available at the web’s best prices. Fashion MIA is dedicated to delivering high-quality clothing to women that will make them look and feel their best. We believe every woman has the right to dress well, and shouldn’t have to spend a lot to love how she looks. We make it easy to wear outfits you love every day, giving you the confidence to take on the world!
Our online store is filled with the season’s hottest trends, available in all sizes. Our Plus Size selection offers the same stylish threads so every woman can show off their fashionable side.
Every time you visit FashionMIA you’ll find great sales on our already unbelievable prices. Fashion meets friendly finances right here. Get the great clothes you deserve at ...
Great to know you are in love with our selections :) Welcome visiting us again!