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The company's reputation is significantly marred by a consistent pattern of customer dissatisfaction, primarily due to poor product quality and unreliable service. Many customers report receiving items that do not match online descriptions, including issues with sizing, materials, and overall craftsmanship. Additionally, the customer service approach is frequently criticized, with complaints about unresponsive support, difficulties in processing returns, and inadequate resolutions for issues. On a rare positive note, some customers express satisfaction with specific products and timely deliveries, but these instances are overshadowed by the prevalent negative experiences. Overall, a lack of transparency and accountability appears to be a central concern among customers.
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I ordered 3 coats and several blouses. They are all beautiful and good quality, just too small. Fashion Mia is being great about helping me exchange for bigger sizes. I will continue to do business with them.
I ordered the Turn Down Collar Belt Plaid Skater Dress in Claret/Red from Fashion Mia. It's very cute, is the perfect length and looks more expensive than it really is. Glad I bought it!
Glad you found it!
Welcome visiting us to find more New Arrivals for Coming Spring→http://www.fashionmia.com/
Good quality, super cute and warm. Make sure you order one size larger then what you wear normally. So glad I ordered larges instead of medium. Very good customer service. I am very pleased and satisfied.
Lovely! Thank you for sharing :)
My experience is great. I just didn't realize when ordering through this company that you need to go up a size or two. I'm not sure with over seas clothing but I'm a true size 12 so a large doesn't fit. I will continue to order through this company.
Thank you for taking the time to provide us with your feedback, welcome visiting us again :)
I order gifts for my granddaughters wrong sizes no problem for Fashion Mia exchange was easy great customer service.
How sweeeet :) Thank you for sharing, Wish you and the kids best!
FashionMia is great product, low price than any one else, fast ship and they are very professional customer services. Easy solve problem.
Appreciate for FashionMia.
Thanks,
Lee Yang
Thank you for your order and post, It's delighted to know you are satisfied with our service :) Welcome visiting us again!
I have been purchasing from this site for a while. They have great merchandise at great pricXes an there service is very good. If you have any problems they are right there to help. I well keep ordering from this site.
Thank you for your order and sharing, happy to know you are satisfied with our products and service, welcome visiting us again!
Buy a coat with size issue
FashionMia founded good solution for this issue
Tks again to all the team of Post sale customer service
It's delighted to know you are satisfied with our service :) Welcome visiting us again!
Very happy with the seller did not even expect such a great service. Came in early than i anticipated. The seller willingly to replace if i needed a different color
Thank you for your order and sharing here with us, happy to know you are satisfied with our service :)
Fashionmia is the place to go wether you are looking for classy, comfortable, or night out type of outfit. They're dresses, shirts, leggings, and sweaters are my favorite. I definitely recommend their products. They have awesome prices.
Thank you so much for your order and sharing, welcome visiting us again!
I shopped online at Fashionmia.com and found a nice selection of clothing with all the different designs and colors that really attracted me. Many items I have wanted for some time but found almost impossible to find at local stores. Easier even than shopping in town where I live in Florida, I was able to go online and find the exact items I desired, in the color and size of my very own choice. A convenient and pleasant way to shop for clothes.
Thank you for sharing, great to know you are in love with our selections :)
I've ordered from fashionmia a few times already. I love the fact that the products are as pictured and prices are affordable! Material is great as well. Decent shipping process. I wanted to exchange a product and after emailing them, they responded back pretty quick.
Thank you for your order and sharing, happy to know you are satisfied with our products and service, welcome visiting us again!
The day after Christmas 2016, I found this site and loved the selection of the clothing and accessories, so I made an order. The items I ordered are darling and look just as they appeared in the add picture.
Great to know you are in love with our selections and thank you for sharing :)
REVISED: After four months of no response from the company, I have revised my review to one star. I had an agreement with the company that instead of returning two items, they would offer me a $62 coupon in exchange for leaving reviews on several websites. I didn't see a problem with this because overall I was pleased with the merchandise and customer service at that point. After I emailed them back to let them know I had left reviews on five different sites, I never heard back from them. I emailed them three more times afterward asking for my coupon because I was ready to place an order for my summer dresses. I even threatened to go back and change my reviews, but still no answer. So, I never received my $62 coupon and I will never shop there again, regardless of how cute their clothes are.
Original review from Feb 2017: I have to make a conscious effort to stay off this website because there are sooooo many beautiful outfits I'd love to buy! So far, I've bought a couple of sundresses, two professional/work jackets and a top. Everything fit wonderful except for one of the jackets I bought for my mom. It was too tight in the shoulder and arms area even though it was an XL. Otherwise, I have no complaints and can't wait to go shopping on the site again!
Thank you for taking the time to provide us with your feedback, you've been so generous to share it all.
My experience with FashionMia was great..., love this site. I would order off this site everyday if I can. Lol the customer service was awesome...
Thank you for your order and sharing here with us:)
FashionMia love you back lol...
They are paying people to write fake reviews! Apparently some people have no moral compass as they reviewed this "company" with 5 stars in exchange for coupons of $30- $50. They offered me $40 in free product if I gave a 5 star rating. So don't be leave a damn word on any of the 5 star ratings. This company is crap. Horrible customer service. Poorly made, awful quality, sizing doesn't match the charts... don't give these people are some of your money! If you do, don't say you weren't warned! And to the people that have fraudulent 5 star ratings: You're disgusting. Shame on you. It says a lot about what kind of person you are that you agreed to do it. I can just imagine what kind of children you are raising. It's scary to think what kind of job you hold. Instead of helping others by saying the truth you lie just to do it a damn discount. But don't worry... I'm sure you'll go to church on Sunday.
Shopping online can be difficult and sometime frustrating. However, Fashion Mia is a secret that I must share! I have been shopping with this site for over a year and they are absolutely amazing! Their prices are incredible and their products are always so beautiful. I receive compliments daily on my outfits and always tell them where I got it! I have never been disappointed and if I ever needed help with customer service they were very helpful and go out of their way to make your experience great. They also have a wide selection of shirts, pants, dresses, and so much more! The best site ever!
Anonymous LT
Thank you for your order and sharing, great honor to know you are in love with our products and service, welcome visiting us again!
Greatly appreciated that always replied promptly to emails in kind and courteous manner. Provided excellent customer service. The clothings are great and loved the very reasonable price.
Love the great selection of clothes and styles, which I cannot find too much in stores.
Thank you for sharing:)
It's delighted to know you are satisfied with our service :) Welcome visiting us again!
Great service, great products, great quality. I will definitely shop again. Customer service has been timely. I had no problems with my order that weren't rectified.
This was my first time buying from Fashion Mia. I ordered a winter coat that was just gorgeous on the website. I received my product very quickly and it was exactly as described on the site. I love my coat! Will shop again! Thank you.
Thank you so much for your order and sharing, great to know you love the coat :) welcome visiting us again!
Answer: Dear carlo, i have checked your order no, it shows that your order was delivered by 2 packages separately. All of them are delivered. If you still did not get it, pls just inform us!
Answer: A: Do not be fooled by good reviews. These clothes are absolute junk and no matter what your size you will be wasting your money if you choose to spend it on FashionMia's inferior, cheaply made clothes that look nothing, in real life, like the picture on the website. Oh and btw, my order too 3 months to get to me and when it did, two of the items fell apart at the seams as I took them gently from the bag they were shipped in. My best advise, forget their name and PLEASE DO NOT ORDER FROM FASHIONMIA
Answer: Dont buy from this company
Answer: Fashion Mia took months for my order to arrive. Cheap, flimsy material. No tags. One blouse I bought, I couldn't even fit it over my head. Donating to Goodwill. What a scam.
Answer: At this point you might wait to get your order and then if not right then send back. It is going to cost alot of $ to return items because they go back to China and it is very EXPENSIVE! Good luck! It was a Nightmare for me!
Answer: Cancel. My advice is to just cancel. They haven't shipped their garbage yet, so if it's not too late, it's your best bet. The quality is the worst and they are extremely rude and unhelpful. If it's too late dispute directly with your credit card company or PayPal (whichever you used)
Answer: Don't buy anything from them You will Never get it and they will keep telling you to be patient. This company is in China and so it is very difficult to do anything once they get your money. Check out other sites to purchase clothes and first and foremost read reviews online before purchasing. That was my lesson I took from this horrible experience.
Answer: Yes. This Company and their "products" are in China. The shipping cost to return merchandise is the purchaser's responsibility and is often equal to the cost of what your purchased. I chose to take a $15.00 refund instead of Paying full postage to return the merchandise in order to get a refund. In order words it would have cost me $30 to receive of refund of $30. I hope you are satisfied with your purchase. I WILL NEVER ORDER FROM THEM AGAIN!
Answer: The quality is beyond bad, unwearable. Child labor I presume. AWFUL! Awful. Did I say awful?
Answer: It was impossible for me to find a phone number for them. I sent all questions I had to their email. They responded usually within 24 hours, however never quite answered any of my questions or concerns. Then they slapped a bogus tracking number on my order and have not responded to a single email since 12/21/15. Still no order received or even able to track. They are a sad joke on me.
FashionMIA is your online stop for Modern, Irresistible, and Affordable women’s clothing. Never before has dressing yourself been so easy. Our carefully curated selection of apparel, accessories, and outerwear are always on trend and always available at the web’s best prices. Fashion MIA is dedicated to delivering high-quality clothing to women that will make them look and feel their best. We believe every woman has the right to dress well, and shouldn’t have to spend a lot to love how she looks. We make it easy to wear outfits you love every day, giving you the confidence to take on the world!
Our online store is filled with the season’s hottest trends, available in all sizes. Our Plus Size selection offers the same stylish threads so every woman can show off their fashionable side.
Every time you visit FashionMIA you’ll find great sales on our already unbelievable prices. Fashion meets friendly finances right here. Get the great clothes you deserve at ...
Hey Laura, Thank you for sharing, glad to know your problems got settled:)
Thank you for your order and sharing your experience here with us, we expect your next purchase^^