FashionMiaReviews 2,864

I did pay for three items order: B******* and B*******
Case#: *******
The shipping never arrived and I have been waiting for refund since a year. They keep telling me to wait for the procesing it but my money is not back.

Here are some emails that that I received:

On 8 Mar 2016, at 08:46, Alex from Fashionmia.com <*******@fashionmia.com> wrote:

Hi,
Thanks for your reply.
For the item "" in the order No. B*******, it is returned back to us due to unknown reason, so you still want it?
For the other 2 items in the order No. B*******, they are also returned back, so what is your opinion?

Best regards,

Alex
Customer Service Team
www.fashionmia.com

Fashionmia. Com<*******@fashionmia. Com>
|
Mié 08-03,10:31 a.m.
Dear Customer,

Thank for your quickly reply.

Please don't worry, I checked we have refunded the money to your wallet and I have sent the application of the withdrawal and it has been marked as urgent.

We will refund the money back to your paypal account.

Normally, it takes nearly 7-15 days for our Financial department to process it.

I will ask our colleague to issue the refund to you firstly.

And you will be informed with the Refund ID once it is completed.

Please don't worry, I will follow up your order until your problem is resolved.

Sorry again for the inconvenience.

Have a blessed day!

Best regards,

Sunny
Dispute Manager
http://www.fashionmia.com

24/04/2017 THEY FINALLY DID THE REFUND, IF YOU HAVE THE SAME PROBLEM REVIEW IT AND DONT GIVE UP!

I've been trying to get my refund for over a month and continue to receive "please give us a few more day". I have over a dozen emails with the same messages. No where on their site do they say a refund cannot be made back to the card you used. This company is the worst. Had I not had so much trouble getting my refund returned to me, I would have continued to order clothes from them. I work for a law firm and will get them involved to resolve this matter.

So sad that people put so much effort and time into stealing other peoples hard earned money. It should not take five months to refund my money. So that alone proves that you dont intend on giving me back the money you stole from me. I will make sure all my friends family and associates know about this sorry so called buisness. Prehapes I will make this my life long mission to start blogs and a Youtube site dedicated to ScamhionMia and make my money back plus a whole lot more! The empty promises continue with emails hoping that I give up I'm sure. Many of the emails say 'they pray I'm having a good day' and 'have a blessed day' I dont know what god you are praying to because my God says touch not my anointed. My God will give you exactly what you deserve for stealing from His children

Placed and order in January waited 21 days for it to ship even though it sayd 3-5 business days. It never shipped! I got frustrated after being told we need more time. I canceled my order. Money was refunded into a "wallet" for future purchases. I contacted customer service again and requested my money to be refunded into my account I was told no problem we neeed 3-5 days. Its been almost 2 MONTHS my money is gone from the "wallet" and I never received it back on my card! Each time I reach out to customer service I am being told we need more time! Beyond unacceptable! I would give a 0 if that would be an option they dont even deserve a 1.

Can you say bait and switch? Because that is what this company does, they show you lovely photos of clothing to entice you into ordering these beautiful things which are such a great deal, and then when you get them (after waiting for two months for them to be sent from China) they are nothing like what you ordered. They are cheaply made knock-offs, made out of inferior fabric, incorrectly sized, and just plain junk. So then try to talk to someone to return them to get your money back - good luck. The so-called 24 hour customer service? An answering machine. If someone does respond to you, by email or on the phone, they are absolutely no help, just telling you they must talk to someone else and will get back to you - but they never do. I have emailed several dozen times, called the customer service number umpteen times, and I am no closer to a resolution than I was three months ago when I initially told them I did not want these items.

Don't let them scam you. Save yourself a lot of grief and buy from somewhere reputable.

I purchased some dresses on February 14 and again on February 16. It is now
March 4th and Ihave not received my dresses. When I tried calling the number posted on their website no one answered and I was forced to leave a message. I sent an email inquiring about the status of my order and got the following responses:

February 21

Dear Customer,
Good day. Hope you are doing well today. I pray this email finds you well and blessed.:)
I am so sorry for the delay and inconvenience we caused to you.
Your order is under our normal processing now. We will prepare the order and arrange
Shipment to you as soon as possible.
I have informed my colleagues to speedup your order.
If there will be any other problem, please feel free to contact us anytime.

February 22
Dear Customer,

Thanks for your email.
We are sincerely sorry for the inconvenience caused to you. Your order was delayed because of the large demand of orders we have received recently.
Your order status has been checked. There are 2 items ready for shipment, which will be arranged in 24 hours. You will be informed about the tracking information.
The shipment for the remaining item will be arranged when they are ready for delivery and you do not need to pay any extra shipping fee.
I am available at any time if you need any assistance.
Have a nice day~
Best regards,

Yolanda
Customer Service Team
www.fashionmia.com

Dear customer,
Thanks for your order on our website but sorry for any inconvenience caused.
Your order status has been checked. There is only one item ready for shipment, which will be arranged within 24 hours. You will be informed about the tracking information.
The shipment for the remaining items will be arranged when they are ready for delivery. I asked my colleagues it still needs 4--6 days to be ready for delivery. Could you please wait for several days more? I know you waited for long time and i can understand your feeling, as compensation, we will offer you a $5 coupon, is that okay?

Please dont hesitate to contact me if you have any question, then I will try my best to help you.
Have a great weekend.

Best regards,

Mandy
Customer Service Team
www.fashionmia.com

Be warned the items you purchase may not be available at the time of purchase so you may be forced to wait for more than 3 weeks before getting what you paid for. It has been such a frustrating process. I have never experienced something like this with an online business. And I was offered 5 dollars for the inconvenience as if that would appease me. I'd rather just receive my dresses. Good luck, you have been warned.

I placed an order on 2/23/17 and haven't gotten the order yet, they told me they were waiting on one piece to come in before they could send it out so I told them to cancel and refund that item and send the others that was last weeks conversation and when I go to their site to check my order it says still processing... I will NEVER and I mean NEVER order from them again. And I advise you to do the same I. Ll keep you posted on my order if I ever get it that is... Update today 7/23/18... just ran across this review and wanted to update you to let you know that i NEVER did get my order and after calling them several times, they insisted on telling me that it was not their fault... so i never got my items or my money... Dont Do It