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The company's reputation is significantly marred by a consistent pattern of customer dissatisfaction, primarily due to poor product quality and unreliable service. Many customers report receiving items that do not match online descriptions, including issues with sizing, materials, and overall craftsmanship. Additionally, the customer service approach is frequently criticized, with complaints about unresponsive support, difficulties in processing returns, and inadequate resolutions for issues. On a rare positive note, some customers express satisfaction with specific products and timely deliveries, but these instances are overshadowed by the prevalent negative experiences. Overall, a lack of transparency and accountability appears to be a central concern among customers.
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Purchased several items, when they arrived I discovered I ordered everything too small. I contacted Customer service for a remedy to my situation. They Immediately assisted me in getting the correct sized items. I will absolutely purchase from them again!
Loved the dress everything was excellent i am 5'11" tall the length was great but was to small customer service was very helpful. The dress didn't come in a larger so they offered me a 46 dollar coupon toward my next order. They were very kind.
Thank you for your order and post, should you have any problem during the shopping experience, please feel free to contact our service team by service@fashionmia.com or call us by +1(302)300-4089 at any time :)
I purchased two outfits from Fashionmia as a Chrsitmas present for my wife and she loved them! She will definetly be purchasing more! I highly recommend them!
WOW Great to know you wife love the clothe! Thank you so much for your order and sharing, welcome visiting us again!
I will recommend the shopping with fashionmia if one want good looking stylish dresses but don't want to spend more money. Fashionmia is the option for that. N don't worry about the service. It's really great... enjoy shopping
Ordered this dress and was very excited to try it on. Everything about the dress is beautiful. Length of dress and sleeves are great. Classic look with heels but the dress does run one size too small. Otherwise no complaints.
Thank you for your order and post, Should you have any problem during the shopping experience, please feel free to contact our service team by service@fashionmia.com or call us by +1(302)300-4089 at any time :)
I ordered dresses and coats. They were true to size and beautiful. Customer service was also helpful. They helped me select my size.
Thank you for your order and sharing, happy to know you are satisfied with our products and service, welcome visiting us again!
Everything you need for the right price! Also high quality and great customer service! I was looking for a Christmas present for my mother and she has been wanting some beautiful, cute looking bolus or shirt. I was just scrolling through Facebook one day when i saw a friend of mine post that they just bought a cute shirt from FashionMai. As soon as i saw it i knew it was the one my mother would have loved. Sure enough, come Christmas and my mother opened her present and she saw the 3 shirts i got from FashionMia and she fell in love with them! Great website and even better customer service.
Thank you for taking the time to provide us with your feedback, you've been so generous to share it all.
I Love The Way They Make Their Stuff, Very Nice, My Items Came Right On Time. I Loved The Way They Kept In Contact With Me! Best Services I've Had.
Great to know you are in love with our selections:)
Wish you abundant joy in the new year ahead and infinite happiness^^
I had orderd many clothes since november 2016 and I'm very satisfied with the swetshirt i bought, For the winter coat the size is to small buy i had a very good service to resolve that issue with differents cutomers service.
Glad you found that one and thank you for sharing, you must be amazing on the clothes^^
I bought a discount coupon of fashion mia from bestcoupongallery.com, it really worked and i avail the discount with the help of this coupon. I liked it very much.
I originally rated my review a 3 because my order took a while to arrive and one item didn't fit properly, however they emailed me right away and offered to send me something else for the same value. Every company should have customer service like that!
It's delighted to know you are satisfied with our service :) Welcome visiting us again!
A great company well worth a try I would recommend this company, I made a mistake with the size on my order the customer services is brilliant and very sincere, The sizes
Are smaller than the UK, I have worked them out now recommended to family and friends sheila
I ordered a coat that was too small and would cost too much to ship back. So, the wonderful people in Fashiomia's customer service department worked with me to make me happy. Not very many companies would do that!
Fantastic! Thank you for sharing:)
Glad you to know you are happy with our service, it's been a great pleasure!
Shipping was fast, when I was missing an order customer service responded quickly with a reason and when I received my order and it was the incorrect size customer service was quick to respond.
Thank you for sharing, good to know you are satisfied with our service and got your problem solved :)
I've ordered some items from Fashionmia and out of my experience I can recommend it if you want to buy cheap and elegant clothes. I bought a coat from some other online shop, which looked almost the same as I saw Fashionmia site later, but it was much more expensive than at Fashionmia. On top of that, I had to pay customs taxes... So I find Fashionmia has very fair prices. And the service is also great.
I ordered a dress from FashionMia and the size was too small. I contacted the company and they quickly and graciously offered to refund me for the price of the dress or exchange the dress for me. Good customer service.
It's delighted to know you are satisfied with our service :) Welcome visiting us again!
I'm happy that I can finally get back to being externally pretty. Finding and saving extra funds is hard after psying bills and taking care of two small children. But thanks to fashion mia, im able to get back to being s hot professional mom! Thanks FM
Thank you for sharing, how lovely!
Fashionmia is a good place to shop online for the greatest wardrobe to fit your everyday styles. You can dress from work to play to a night out on the town.
Great to know you are in love with our selections:)
We are running a special activity to collect the MOST AMAZING BUYERS’ SHOW, it will be much appreciated if you could send us some photos with you wearing the products from us to lollie. Zou@orderplus, com :) We will sort them out and get back to you with a surprise reward^^
I recommended this website for the amazing items. Good quality. Perfect sizes. Shipping on time. Fast customer service response and updated fashions... I'm very satisfied
Thank you for sharing:)
Great to know you are in love with our clothes :)
My review was good. It was helpful and very impress with their customer service communication.
It's been a great honor to know you are satisfied with our service :) Thank you!
Answer: Dear carlo, i have checked your order no, it shows that your order was delivered by 2 packages separately. All of them are delivered. If you still did not get it, pls just inform us!
Answer: A: Do not be fooled by good reviews. These clothes are absolute junk and no matter what your size you will be wasting your money if you choose to spend it on FashionMia's inferior, cheaply made clothes that look nothing, in real life, like the picture on the website. Oh and btw, my order too 3 months to get to me and when it did, two of the items fell apart at the seams as I took them gently from the bag they were shipped in. My best advise, forget their name and PLEASE DO NOT ORDER FROM FASHIONMIA
Answer: Dont buy from this company
Answer: Fashion Mia took months for my order to arrive. Cheap, flimsy material. No tags. One blouse I bought, I couldn't even fit it over my head. Donating to Goodwill. What a scam.
Answer: At this point you might wait to get your order and then if not right then send back. It is going to cost alot of $ to return items because they go back to China and it is very EXPENSIVE! Good luck! It was a Nightmare for me!
Answer: Cancel. My advice is to just cancel. They haven't shipped their garbage yet, so if it's not too late, it's your best bet. The quality is the worst and they are extremely rude and unhelpful. If it's too late dispute directly with your credit card company or PayPal (whichever you used)
Answer: Don't buy anything from them You will Never get it and they will keep telling you to be patient. This company is in China and so it is very difficult to do anything once they get your money. Check out other sites to purchase clothes and first and foremost read reviews online before purchasing. That was my lesson I took from this horrible experience.
Answer: Yes. This Company and their "products" are in China. The shipping cost to return merchandise is the purchaser's responsibility and is often equal to the cost of what your purchased. I chose to take a $15.00 refund instead of Paying full postage to return the merchandise in order to get a refund. In order words it would have cost me $30 to receive of refund of $30. I hope you are satisfied with your purchase. I WILL NEVER ORDER FROM THEM AGAIN!
Answer: The quality is beyond bad, unwearable. Child labor I presume. AWFUL! Awful. Did I say awful?
Answer: It was impossible for me to find a phone number for them. I sent all questions I had to their email. They responded usually within 24 hours, however never quite answered any of my questions or concerns. Then they slapped a bogus tracking number on my order and have not responded to a single email since 12/21/15. Still no order received or even able to track. They are a sad joke on me.
FashionMIA is your online stop for Modern, Irresistible, and Affordable women’s clothing. Never before has dressing yourself been so easy. Our carefully curated selection of apparel, accessories, and outerwear are always on trend and always available at the web’s best prices. Fashion MIA is dedicated to delivering high-quality clothing to women that will make them look and feel their best. We believe every woman has the right to dress well, and shouldn’t have to spend a lot to love how she looks. We make it easy to wear outfits you love every day, giving you the confidence to take on the world!
Our online store is filled with the season’s hottest trends, available in all sizes. Our Plus Size selection offers the same stylish threads so every woman can show off their fashionable side.
Every time you visit FashionMIA you’ll find great sales on our already unbelievable prices. Fashion meets friendly finances right here. Get the great clothes you deserve at ...
Thank you for sharing, great to know you are happy with the services, hope you'll find something you like soon :)