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The company's reputation is significantly marred by a consistent pattern of customer dissatisfaction, primarily due to poor product quality and unreliable service. Many customers report receiving items that do not match online descriptions, including issues with sizing, materials, and overall craftsmanship. Additionally, the customer service approach is frequently criticized, with complaints about unresponsive support, difficulties in processing returns, and inadequate resolutions for issues. On a rare positive note, some customers express satisfaction with specific products and timely deliveries, but these instances are overshadowed by the prevalent negative experiences. Overall, a lack of transparency and accountability appears to be a central concern among customers.
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Scammers! HORRIBLE CUSTOMER SERVICE! Wish I had read the reviews before ordering-no order received, no response to my email/ticket, nor a refund response!. This place is awful. I'm so happy I only lost $43.00. But it's okay because they won't get another dime of my hard earned money! Phoneys! Got the nerve to be all over FB... SMDH
This Facebook advertiser is scamming people! The website makes it appear as if they are shipping out of CA, but they are shipping out of China. NONE OF THEIR CLOTHING IS AS DESCRIBED, and when you PAY to return the items THEY REFUSE TO GIVE YOU A FULL REFUND! THEY ARE PROFITING OFF OF FALSE ADVERTISING! THEY ARE THIEVES!... This is an email from these thieves. There is not one word in their policy about retaining the discount on returns. The money is in the wallet and they will not release even what they are syaing they will refund! LIARS AND THIEVES!... "Hello customer,
Thanks for your kindly reply.
We have not keep your money. Your total amount of your order is $485.45. Since you enjoy the discount 10%, so you paid $436.9. Your return amount is $402.07. So we would refund you $361.86.
Have a nice day.
VIP Customer Service Team
www.fashionmia.com"
Affter waiting 2 months for refund on two cancelled dresses after first dress was truly awful, I posted here in total desperation as fashionMia were ignoring my mail. I got a mail the next day and a refund a few days later. Still out of pocket on first dress but I keep it as a reminder whenever I am tempted.
Moral of the story, put your complaint here and they act. They then wrote and asked me to remove my review. Cheek lol
I received my items in a reasonable timeframe given they were coming from China. However, they are not as described and I've had SO much trouble reaching or getting a response from their customer service. I won't make the mistake of ordering from them again!
AWFUL! It's taken 1 month just to find my merchandise on USPS tracking. Still have not received anything. After reading the reviews I'm scared to see how bad the clothes are! I guess you get what you paid for. Horrible company!
Quality of products is nowhere close to the photos. Refund takes for ever and very difficult. Communication is a disaster. No one ever answers the phone. Email takes weeks to respond. This business is a scam!
I placed a order in August and asked for a refund still haven't seen it B******* they said it was refunded I have yet to see if
The worst customer service ever. I have been waiting on a refund that they continually tell me it will take 10 days it has been 6 months! If I could rate this company as zero I would.
I placed an order back in july 12 2017 order # B******* paid for expedited shipping and never received my merchandise, then they said one of the dresses i order was out of stock and i would receive that refund i have not gotten anything after multiple attempts n neing told the refund is on its way here it is September and nothing. This is the worst place i have ever onlined shopped at and will never recommend to anyone i just want my money back now
DO NOT BUY from Fashion Mia. They are a scam company. It is not 24/7 customer service, more like 3 days each time you send an email. They refused to return my money.
Forever to receive order. Sizing very small. I am trying to return the merchandise. No label. No answer by phone, contrary to message stating 24/7. No answers by e-mail. Everything about FashionMia is awful. Please do not order. A scam!
I'm STILL WAITING MY REFUND! THEY SAID IT TAKES 5-10 BUSINESS DAY! HALLEERR! IT'S BEEN MORE THAN 10 DAYS! AND THE WORSE THING HERE THEY NOT ANSWERING MY MESSAGES AND THE STATUS OF MY ORDER IT SAYS "REFUNDED"! THAT'S A BIG LIAR!
Two months ago I paid over AUD $ 206.40 for my orders, so far I did not receive a thing and now I have to argue to have my money back ASAP :(
RETURNED ITEM TWO MONTHS AGO... TWENTY EMAILS LATER... NO REFUND... DO NOT BUY ANYTHING FROM THEM... CHINESE JUNK AND NO BUSINESS MORALS... IVE DEALT ON EMAIL WITH SEVEN DIFFERENT NAMES(ALL AMERICAN) BUT THEIR LANGUAGE ISNT
WORST SITE EVER, BE WARNED THEY SAY THEY WILL REFUND YOU AND THEY NEVER DO AND YOU CAN'T REACH ANYONE TO ASSIST! THEY CONTINUE TO EMAIL THAT THEY WILL REFUND YOU AND YET 3 MONTHS LATER STILL NO REFUND!
Please Please I warn you do not buy from this company they are liars and scammers they promised me a refund for two orders I placed and payed for in July now here it is September still no refund I am reporting them they will send you an email with a different lie and a different excuse please say away from these people they are scammers
I haven't even received my order yet from this company and I already wish I had not purchased anything from them. They were out of stock on an item and they won't refund it back to my credit card. Instead, they say it HAS to go into a "wallet" that can be used to buy more of their clothes. So now I'm trying to find out how long I have to wait for the money to get into this wallet of theirs before I can have it actually sent back to me. It's ridiculous. I couldn't get anyone to return my 4 phone calls for a week and it's been 4 weeks since I placed this order. All the clothes are shipped directly from China so you are going to be waiting a LONG time for your clothes to arrive. They count of people getting frustrated and giving up so they can keep their money, This is a despicable company. I have a feeling I'll be filing a claim with the BBB on them before it's all said and done, as I no longer even want any of these clothes. They have taken too long to come to me and now it's getting cold and I won't be able to wear them anyway.
NEVER GOT ORDER NOR REFUND... it has been now 40 days.
DO NOT ORDER FROM THIS COMPANY
IT IS A SCAM
YOUR EMAILS ARE JUST REPLIED BY DIFFERENT AUTOMATIC REPLIES WITH ONE EXCUSE AFTER ANOTHER.
I finally received my order after several weeks of waiting and the sizes were all wrong. I went thru the steps of returning the unwanted items and asked for a refund. Now they want me to open a Target credit account so they can credit the account and I can use the refund there. Well, I don't shop at Target and I don't get why I should have to open another account that affects my credit score just to get a refund. This is NUTS. All I want is a refund put back on my PayPal account that they charged for terrible merchandise. How hard is that? PLEASE stay away from these crooked bas**rds.
I wish I had looked at the reviews before ordering, rookie mistake. The goods didn't fit and I got the run around when trying to return them. However they did reply in the end after PayPal was involved. I was promised a refund so I sent the goods back by tracked post which says they where delivered back on 4/8/2017. Still no refund. I now read all reviews before buying.
Answer: Dear carlo, i have checked your order no, it shows that your order was delivered by 2 packages separately. All of them are delivered. If you still did not get it, pls just inform us!
Answer: A: Do not be fooled by good reviews. These clothes are absolute junk and no matter what your size you will be wasting your money if you choose to spend it on FashionMia's inferior, cheaply made clothes that look nothing, in real life, like the picture on the website. Oh and btw, my order too 3 months to get to me and when it did, two of the items fell apart at the seams as I took them gently from the bag they were shipped in. My best advise, forget their name and PLEASE DO NOT ORDER FROM FASHIONMIA
Answer: Dont buy from this company
Answer: Fashion Mia took months for my order to arrive. Cheap, flimsy material. No tags. One blouse I bought, I couldn't even fit it over my head. Donating to Goodwill. What a scam.
Answer: At this point you might wait to get your order and then if not right then send back. It is going to cost alot of $ to return items because they go back to China and it is very EXPENSIVE! Good luck! It was a Nightmare for me!
Answer: Cancel. My advice is to just cancel. They haven't shipped their garbage yet, so if it's not too late, it's your best bet. The quality is the worst and they are extremely rude and unhelpful. If it's too late dispute directly with your credit card company or PayPal (whichever you used)
Answer: Don't buy anything from them You will Never get it and they will keep telling you to be patient. This company is in China and so it is very difficult to do anything once they get your money. Check out other sites to purchase clothes and first and foremost read reviews online before purchasing. That was my lesson I took from this horrible experience.
Answer: Yes. This Company and their "products" are in China. The shipping cost to return merchandise is the purchaser's responsibility and is often equal to the cost of what your purchased. I chose to take a $15.00 refund instead of Paying full postage to return the merchandise in order to get a refund. In order words it would have cost me $30 to receive of refund of $30. I hope you are satisfied with your purchase. I WILL NEVER ORDER FROM THEM AGAIN!
Answer: The quality is beyond bad, unwearable. Child labor I presume. AWFUL! Awful. Did I say awful?
Answer: It was impossible for me to find a phone number for them. I sent all questions I had to their email. They responded usually within 24 hours, however never quite answered any of my questions or concerns. Then they slapped a bogus tracking number on my order and have not responded to a single email since 12/21/15. Still no order received or even able to track. They are a sad joke on me.
FashionMIA is your online stop for Modern, Irresistible, and Affordable women’s clothing. Never before has dressing yourself been so easy. Our carefully curated selection of apparel, accessories, and outerwear are always on trend and always available at the web’s best prices. Fashion MIA is dedicated to delivering high-quality clothing to women that will make them look and feel their best. We believe every woman has the right to dress well, and shouldn’t have to spend a lot to love how she looks. We make it easy to wear outfits you love every day, giving you the confidence to take on the world!
Our online store is filled with the season’s hottest trends, available in all sizes. Our Plus Size selection offers the same stylish threads so every woman can show off their fashionable side.
Every time you visit FashionMIA you’ll find great sales on our already unbelievable prices. Fashion meets friendly finances right here. Get the great clothes you deserve at ...