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The company's reputation is significantly marred by a consistent pattern of customer dissatisfaction, primarily due to poor product quality and unreliable service. Many customers report receiving items that do not match online descriptions, including issues with sizing, materials, and overall craftsmanship. Additionally, the customer service approach is frequently criticized, with complaints about unresponsive support, difficulties in processing returns, and inadequate resolutions for issues. On a rare positive note, some customers express satisfaction with specific products and timely deliveries, but these instances are overshadowed by the prevalent negative experiences. Overall, a lack of transparency and accountability appears to be a central concern among customers.
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Took a chance and ordered a dress from Fashion Mia instead got two shirts that I did not order but was charged for with a order dated 8 months before I even logged onto the site. Then finally received the dress which was such amazingly poor quality and ugly as well that I tried to return only to be swindled again. Entered the order number and email and only got error messages.
AVOID FASHION MIA! NEVER NEVER NEVER waste your money like I did.
This company does not deliver. Buyers beware, do not buy from this company. They will take your money and you will get nothing in return. I am still waiting for a package since September, I paid for expedited shipping, well guess what, it never came. They are very dishonest, unreliable, thiefs, livers. DO NOT BUY FROM THIS COMPANY, you have been warned
I ordered 2 items and paid 2 day shipping I didn't receive the items in 10 days and I asked for refund. They promise to credit my account and now it has been 6 weeks and still didn't get my credit.
Finally received my dresses after over a month of waiting and guess what! They sent the wrong sizes! I tried to return but it was going to cost me $25 bucks to send to back the China! The dresses cost $40 bucks. I gave up! Threw the dresses in the garbage because thats all they were worth. I think this a scam company. They send the incorrect merchandise and then block you from returning. Scams!
My experience has been pretty much the same as most people reviewing. Slow or no customer service. Average quality, if you get it. Just find somewhere else to shop.
Just received the dress that I ordered for a wedding (which was five days ago). If you order, dont plan on it coming on time if you need it for a specific date (I based delivery on info on their website). Plus, their tracking info was confusing. The dress is pretty, if you call it a dress. It was supposed to be knee lengthmaybe if you are Chinese or a dwarf. It ends at least 5 inches above the knee and looks more like a tunic.
I ordered 5 dresses in July. FashionMia took my money, and then a month later my order began to arrive, first two dresses and then another one; two dresses never arrived. Two did not look like the dresses in the advertised picture, and one was of poor quality; only one dress was good. At the end of August I followed instructions and requested a code from the FashionMia website to return the two dresses and get my money back for the two dresses that never arrived, but I never heard back from the company.
I had order 2 items and it was definitely nothing as what the website shows, it was too small I returned the item back to them. When I called to ask about my refund they stated to me that once they received the item I will get a full refund. I sent this package June 22, 17.on July 18th I called again and they stated that there working on my refund to give them 10-15 business day. I called them again on August 7th and they tell me that the system is down and there are working in fixing the technical issue and how to wait up to September 19-21 to receive my refund.so I check my account and there was no refund. When email them today Sep 27th there reply was that they lost all refund records and they need to resubmit the refund request to there financial department. I was told to give them 10-14 days for a refund. This is a rip off and I will continue emailing till I get my refund or finding a way to report them.it was $49.00 that I wasted in this website. I do not recommend this website to no one. They are good to still your money.my rating will be O but it don't let me rate them to O.
I had order a dress and a few items for an event thinking that if I had paid 31.99 for express shipping that it would arrive in time for the event in two weeks time. After ten business days I had put in a complaint to customer service and they had responded with a generic email stating that it would be sent soon with a tracking number. Then five days later I sent in another complaint about my order and they responded with another email with a tracking number and a link to a shipping site. Needless to say, the tracking number does not work I think I may have been scammed AND I still have not received my order and now it has been 17 since I had ordered.
Just a word of warning... Never, I repeat never, order from FashionMia which continually has ads running on facebook. The following is a customer feedback I sent them.
"I received the item I ordered... which by the way was cancelled by me and you ignored. The material is extremely shoddy & even though I ordered 2 sizes too large, it will not even come close to fitting me. Not sure how you stay in business with this sort of merchandise & casual adherence to your order processing times, also ignoring customer request to cancel an order that was more than 20 days past your longest posted order fulfillment time frame. Once burned, twice shy... you will NEVER SCAM me again."
It isn't worth the return postage to send the piece of crap back.
They issue no return labels. The sizes are off both ways. I ordered a medium skirt that was XXS and I ordered a medium top that was XXL. I returned items on my own and was issued no credit at all. Worst of all, I was notified by email that the tops I ordered were no longer available but they didn't issue a refund!
I wish I read the reviews before I ordered anything. My dresses never arrived and it's been nine weeks since I have cancelled my order and I can't get my money back. I am frustrated, how can I report this company so other persons would not fall victims.
Don't buy here, this company stolen your money and you never receive the clothes, no compren aqyi, esta es una compania fantasma, ellos roban tu dinero y nunca recibes la mercancia, los reportare con el departamento de consumidores.
The clothes are poorly sized. I normally wear a size XL with these clothes i cannot get into a 3XL. I haave tried to return them but i cannot get through to them. And besides that the clothes are poorly made and a piece of trash.
I hope there is "zero" overall rate for this online shopping website. The pictures and the real delivered clothes are totally different.
Please read all the bad review. It's a real.
Don't waste your money.
Irresponsible company. They transferred the money immediately after the order but I never get the product. When I cancelled the ordered, I never get the refund. They are cheating
Save your money! The dresses don't look anything like the photos and they are poor quality. In addition to being off by at least two/three sizes! Return shipping is on you, regardless of the facts just stated! Oh, and even though they received the items it still takes them nearly a week before issuing a refund! They are happy to take your funds immediately and take forever to ship and even longer to receive. So again, SAVE YOUR MONEY!
Please be aware of this company, they will give you excuse after excuse for not refunding your money. Trust me it happened to me. I had to report them to my back and credit card company. They are SCAMMERS!
I ordered in mid may and have not received the items so far. They are liars that they will ship within 7-15 days. This is the worst ever experience in online orders. They are not even replying to my email to update the status of my order.
I purchased a top from Fashion mia on 17 August. Never shipped until PayPal dispute filed after three weeks. Got absolutely different stuff than what was shown in the picture. They look like they are from the USA but are from China. You can get there designs from aliexpress at half the price.
Answer: Dear carlo, i have checked your order no, it shows that your order was delivered by 2 packages separately. All of them are delivered. If you still did not get it, pls just inform us!
Answer: A: Do not be fooled by good reviews. These clothes are absolute junk and no matter what your size you will be wasting your money if you choose to spend it on FashionMia's inferior, cheaply made clothes that look nothing, in real life, like the picture on the website. Oh and btw, my order too 3 months to get to me and when it did, two of the items fell apart at the seams as I took them gently from the bag they were shipped in. My best advise, forget their name and PLEASE DO NOT ORDER FROM FASHIONMIA
Answer: Dont buy from this company
Answer: Fashion Mia took months for my order to arrive. Cheap, flimsy material. No tags. One blouse I bought, I couldn't even fit it over my head. Donating to Goodwill. What a scam.
Answer: At this point you might wait to get your order and then if not right then send back. It is going to cost alot of $ to return items because they go back to China and it is very EXPENSIVE! Good luck! It was a Nightmare for me!
Answer: Cancel. My advice is to just cancel. They haven't shipped their garbage yet, so if it's not too late, it's your best bet. The quality is the worst and they are extremely rude and unhelpful. If it's too late dispute directly with your credit card company or PayPal (whichever you used)
Answer: Don't buy anything from them You will Never get it and they will keep telling you to be patient. This company is in China and so it is very difficult to do anything once they get your money. Check out other sites to purchase clothes and first and foremost read reviews online before purchasing. That was my lesson I took from this horrible experience.
Answer: Yes. This Company and their "products" are in China. The shipping cost to return merchandise is the purchaser's responsibility and is often equal to the cost of what your purchased. I chose to take a $15.00 refund instead of Paying full postage to return the merchandise in order to get a refund. In order words it would have cost me $30 to receive of refund of $30. I hope you are satisfied with your purchase. I WILL NEVER ORDER FROM THEM AGAIN!
Answer: The quality is beyond bad, unwearable. Child labor I presume. AWFUL! Awful. Did I say awful?
Answer: It was impossible for me to find a phone number for them. I sent all questions I had to their email. They responded usually within 24 hours, however never quite answered any of my questions or concerns. Then they slapped a bogus tracking number on my order and have not responded to a single email since 12/21/15. Still no order received or even able to track. They are a sad joke on me.
FashionMIA is your online stop for Modern, Irresistible, and Affordable women’s clothing. Never before has dressing yourself been so easy. Our carefully curated selection of apparel, accessories, and outerwear are always on trend and always available at the web’s best prices. Fashion MIA is dedicated to delivering high-quality clothing to women that will make them look and feel their best. We believe every woman has the right to dress well, and shouldn’t have to spend a lot to love how she looks. We make it easy to wear outfits you love every day, giving you the confidence to take on the world!
Our online store is filled with the season’s hottest trends, available in all sizes. Our Plus Size selection offers the same stylish threads so every woman can show off their fashionable side.
Every time you visit FashionMIA you’ll find great sales on our already unbelievable prices. Fashion meets friendly finances right here. Get the great clothes you deserve at ...