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FashionMia
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FashionMiaReviews 2,864

2.1
fashionmia.com

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FashionMia Reviews Summary

The company's reputation is significantly marred by a consistent pattern of customer dissatisfaction, primarily due to poor product quality and unreliable service. Many customers report receiving items that do not match online descriptions, including issues with sizing, materials, and overall craftsmanship. Additionally, the customer service approach is frequently criticized, with complaints about unresponsive support, difficulties in processing returns, and inadequate resolutions for issues. On a rare positive note, some customers express satisfaction with specific products and timely deliveries, but these instances are overshadowed by the prevalent negative experiences. Overall, a lack of transparency and accountability appears to be a central concern among customers.

This summary is generated by AI, based on text from customer reviews

service
189
value
172
shipping
183
returns
142
quality
169

We monitor reviews for authenticity

Spain
1 review
8 helpful votes
Follow Isobel B.
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Con merchants
October 22, 2017

Ordered dress 5th September for wedding 1st October now 20th not arrived. They say a issue with shipping company. Spoken to credit card company whom are going to act on this site

Please do not use this site or any other from China

Date of experience: October 19, 2017
Maryland
1 review
12 helpful votes
Follow S J.
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If the option of minus infinity would have been there, I would have rated these money eaters that. This company fashionmia, whose ads keep popping up on Facebook, are complete Fraudsters.
They have not returned my money (more than $200) for more than 6 months now. I filed a dispute case on their website (case#: *******). That was also of no use. I will be writing to Facebook and the consumer rights department. I'm going to start a proper campaign to blacklist the company. You all can join me. I have all the proofs with me. I don't see any reason why these cheaters should get away with their doing. I will be posting all the proofs the coming weekend, and getting the campaign started.

Date of experience: October 19, 2017
California
1 review
6 helpful votes
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Bad company
October 20, 2017

I ordered 11 items in Sept 6 2017. It is now Oct 17 and I only received 2 items of those 11 items! The sent me a letter saying that it had all been delivered with tracking numbers. I tracked it and the courier said that only one of those tracking numbers have been delivered but the rest are missing. Yes, do not order from this company. Very bad service

Date of experience: October 18, 2017
New York
1 review
7 helpful votes
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Scam
October 19, 2017

These people are criminal they need to be arrested I wonder why PayPal have these people using there website they scam people out of there money fashion mia online store is just a scam

Date of experience: October 17, 2017
California
1 review
7 helpful votes
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I would give them zero stars. The most horrific experience ordering online. Main issue: they won; t refund you back no matter what, they would even lie saying they did but they won; t send any money back.
Advice: block the money transfer even later based on the scamming
File a report with: www.econsumer.gov this will help the investigations against scam companies
Thank you.

Date of experience: October 17, 2017
Georgia
1 review
6 helpful votes
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Customer No Service
October 19, 2017

Can't get in touch with anyone re; a return/credit. Not happy at all. They have a "photo" requirement for you to get a return label. Photo of what? The blouse on the bed? It's so small, I can't get it on me, so... Anyway, won't ever order from them again for these 2 reasons-sizes not relative & customer service-the worst I've ever experienced.

Date of experience: October 17, 2017
Hungary
1 review
6 helpful votes
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I ordered a dress on the 4th of September, it's the 17th of October now and my dress is not even on the way yet. I tried to cancel it many times, when instead of the 3-5 days, it took them nearly 3 weeks to process my order, but they wouldn't let me, saying my dress is already shipped out. (Normally my dress was promised to arrive on the 29th (which is already later than what the website promises: 3-5 days processing+5-12 days shipping= max 17 days). Now 44 days later, my dress is not here, and the tracking number says "Item not found" (so basically it's not even shipped) and yet they still won't pay my well deserved refund.

Date of experience: October 17, 2017
New Jersey
1 review
9 helpful votes
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I ordered from this company and after reading reviews decided to cancel my orders. I never got money back although I keep writing them. The status says money refunded which I never received. Do not purchase anything from them, this is a spam website from China. Since they have bad reviews, they decided to open another websites but they "sell" the same inventory to hook another innocent people like me.

Date of experience: October 16, 2017
Illinois
1 review
7 helpful votes
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Just like all other reviews. I ordered 3 items. It took long time for them to ship. I only got one but very poor quality. The other 2 items were canceled. They agreed to refund. But all kinds of excuse same as other reviews, system was down something like that. It took me 2 months to deal with their customer service for the refund. No result. I had to contact Paypal. I got my refund from Paypal for the 2 items. I even did not try to return the poor item I received. Because if I return, I will pay the shipping and I am not going to get my refund for sure, I will lose more. They are making dirty money like this. It seems no regulation can stop them. It is too bad. But as customers, I hope our reviews and experience can warn potential users. Do not be fooled by their beautiful website and cheap price. You will lose money.

Date of experience: October 16, 2017
South Carolina
2 reviews
8 helpful votes
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This company is a fraud
October 18, 2017

I regret ordering from this company. I've placed an order September 11,2017, and it's mid-October. I have not received them yet. I want my money back

Date of experience: October 15, 2017
Arizona
1 review
11 helpful votes
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I placed a $100 order wanting to take advantage of the free shipping for orders over $79. Then I received an email from FashionMia the next day stating they wouldn't honor their coupon. It seemed suspicious so I came on line and read all these reviews! Ugh! I immediately cancelled the order and I have now spent three days trying to contact SOMEONE to issue the refund. FashionMia will not answer my emails or return my phone calls. In fact, I just received a PayPal request to pay an international shipping charge for one of the dresses that I ordered! Keep in mind I cancelled the order and that "supposedly" it was free shipping. I'm going through PayPal, the BBB, and my credit card company to dispute the charges. Whatever you do, do not order from this company.

Date of experience: October 13, 2017
New York
1 review
7 helpful votes
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This dress looked like it had some flow and style in the picture. When I tried it on it looks like a sack or a night gown. There are mis-matched material in the dress and the hem is serged and not turned. I will not wear it. It is being sent back and I will not but anything from this company again.

Date of experience: October 10, 2017
Louisiana
1 review
10 helpful votes
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Same as everyone else. Too good to be true pricing. Take the payment and then no more communications about my order. So sad that there are no regulations regarding these types of companies. They are legit stealing our money and we have no way to do anything about it! Very frustrating.

Date of experience: October 10, 2017
GB
1 review
13 helpful votes
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DO NOT ORDER FROM THIS COMPANY...! DRESSES ARRIVED SEVERAL WEEKS LATER AND ALL GARMENTS WERE AT LEAST TWO SIZES TOO SMALL. I RETURNED THE DRESSES & ASKED FOR A REFUND (I paid full postage for returns of over £20.00) -THE AMOUNT OF EXCUSES FROM FASHIONMIA FOR MY REFUND WERE ABSOLUTELY UNBEARABLE. I EVENTUALLY THREATENED TO EXPOSE THEIR SHODDY BUSINESS... I REFUSE TO RATE THEM - TOTAL SHAM... MOST DISSAPPOINTING FASHIONMIA... MOST DISAPPOINTING!

Date of experience: October 10, 2017
California
1 review
13 helpful votes
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We ordered the dresses worth 200$ for our summer vacation in July and cancelled immediately the next day since we wouldn't receive them in time. Since then we haven't received the refund. Telling the same explanation every time. That their financial system went down. How come their financial system works while accepting payments... Don't even dare to order it from here. It's better u give it to some Charity..

Date of experience: October 6, 2017
Australia
1 review
12 helpful votes
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The worat online clothing line i have ever dealt i ordered a dress in July and I'm still waiting, i emailed them about it and they made up a lie that it was sent to the wrong address and that I would need to pay an extra $10.00 for them to send it back. I refused to pay and asked for my money to be refunded back so they agreed to pay for shipping which was two weeks ago, its been 3 months since my purchase. This company is a scam and should be closed down.

Date of experience: October 6, 2017
Australia
1 review
12 helpful votes
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Fake polite responses but no action. Ask for PayPal and credit card for refund but NEVER REPAY. NEVER EVER AGAIN.

Date of experience: October 5, 2017
California
2 reviews
19 helpful votes
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I ORDERED MANY THINGS AND THEN CONTACTED THEM TO RETURN ALL OF THE ITEMS BECAUSE THEY DID NOT FIT. I SENT THE ITEMS BACK CERTIFIED MAIL AND HAVE CONFIRMATION OF MY RETURNS BEING SIGNED FOR BY THEIR COMPANY. I STILL KEPT GETTING THE RUN AROUND SO I FILLED A CLAIM WITH PAYPAL AND THEY TOLD THEM THAT THEY WOULD RECTIFY THE SITUATION AND STILL HAVENT DONE SO ALMOST A YEAR LATER! THEY ARE A SCAM DO NOT ORDER FROM THEM AT ALL! IF YOU DO YOU WILL BE OUT MONEY FOR SURE!

Date of experience: October 5, 2017
Georgia
1 review
9 helpful votes
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Bad customer service.
October 7, 2017

I order my dresses on September 15th and it is now October 5th and the items still have not arrived. My Brother wedding is October 28th.

Date of experience: October 5, 2017
Illinois
1 review
8 helpful votes
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DO NOT ORDER FROM FASHIONMIA! LONG, LONG, LONG SHIPPING AND NO CUSTOMER SERVICE! I WISH I COULD GIVE THEM A 0...

Date of experience: October 4, 2017

From the business

FashionMIA is your online stop for Modern, Irresistible, and Affordable women’s clothing. Never before has dressing yourself been so easy. Our carefully curated selection of apparel, accessories, and outerwear are always on trend and always available at the web’s best prices. Fashion MIA is dedicated to delivering high-quality clothing to women that will make them look and feel their best. We believe every woman has the right to dress well, and shouldn’t have to spend a lot to love how she looks. We make it easy to wear outfits you love every day, giving you the confidence to take on the world!

Our online store is filled with the season’s hottest trends, available in all sizes. Our Plus Size selection offers the same stylish threads so every woman can show off their fashionable side.

Every time you visit FashionMIA you’ll find great sales on our already unbelievable prices. Fashion meets friendly finances right here. Get the great clothes you deserve at ...


fashionmia.com
Hong Kong, China