FashionMiaReviews 2,864

After reading some reviews I can consider myself lucky.
I only spent (meaning LOST) $100. And waited just over a month to figure out FashionMia is a SCAM.
For others looking at this, please post it everywhere you can and save another poor trusting sole
I ordered mid Dec, crossing my fingers it would arrive before Christmas, not unreasonable for other companies I order on-line from.
Just after Christmas with status processing I asked to have the order cancelled and was told it was too late, as the order was shipped. Jan 15 with order status dispatched, I again asked for it to be cancelled and was told it was out for delivery and could not be cancelled. Sorrybut 2 weeks in shipping and the order is on a slow boat from where?
When I asked to speak to the owner of the company, was told Really sorry, I can't do that when I asked to speak to a manager was told really sorry we can't meet your unreasonable request
It is Unreasonable to waiting over a month for a shipment.
It is Unreasonable to be told orders can not be cancelled because it was shipped and still weeks and apparently months for some, and still not have it arrive.
It is NOT unreasonable to speak to a manager, or to an owner of a company when you have an issue.
It is NOT unreasonable to request a refunded for extremely bad service, and worst customer service.

Poor quality, worst customer service EVER! Wish I had read reviews before ordering. Lost $150! That doesn't even include the money I spent returning these items that didn't even pass as clothing! They are the worst! And the responses I received every time I complained were laughable. In very broken English I was repeatedly told, "It's not a scam!" Duh... total scam! Tried to complain on BBB but they don't even warrant accreditation! So if you order, find out for yourself that it is nothing but a SCAM, you better love the crap you receive! I agree with previous post... Would score ZERO if I could!

I placed an order on January 3. After only a few minutes, I had buyers remorse and returned to their website to cancel. I received acknowledgement of receipt, however, a few minutes later I received confirmed from PayPal that my order had been received and would be shipped! Tried to reach PayPal, to no avail. Called my bank, and they said it would take a week to do anything about this 'pending' transaction (BankofAmerica). It is January 10th and I have not received a refund or any communication from FashionMia. So unless you're fully commited on your purchase, DON'T DO IT. Customer Service does not exist. Read the reviews people... I should have read them first.

I ALSO UNFORTUANTELY DID NOT READ THE REVIEWS UNTIL AFTER ORDERING. HADNT REALISED THE ORDER HAD TO COME FROM SINGAPORE. IT TOOK 2 MONTHS TO COME AND BY THE TIME IT ARRIVED I HAD ALREADY RECEIVED A SIMILAR ITEM AS A CHRISTMAS PRESENT AND THE OTHER ITEM DIDNT FIT, I CONTACTED THEM BY EMAIL AND WAS TOLD IT IS TOO COSTSLY TO RETURN FROM NI AND WOULD I ACCEPT VOUCHERS AS COMPENSATION. I MOST CERTAINLY WILL NOT AS THEY SAME THING IS LIKELY TO HAPPEN AGAIN. I SPENT £100 ON 2 ITEMS WHICH I AM NOW LEFT WITH.

I invite customers to reconsider shopping at Fashion Mia. I haven't received my items after 32 days of my initial order! One item out of stock, well they credit in the wallet which means i should use it to buy again. I requested the money refunded in my original credit card. They said it would take 30-35 days. This means doing business with customers' money. Imagine how many people have the same issues. How can i trust the return/exchange policy when I have issues in even receiving the items in the first place?!

They must be associated with QUEENFY because there product was NOT as advertised

Double Breasted Ruffle Trim Plain Swing Woolen Coat
Color: black
Size: 2xl

This items came looking like something a 5 year old sewed together but what do you expect for the price well i expect what is being advertised. JUST HORRIBLE. The size the recommend for my wife was wrong and she was terribly disappointed because she loved the coat on the internet. But once arrived we sent straight to the Goodwill..

I have not received my order and they would appear to have sent two. If I have been charged for two I want my money refunded. I bought a dress from Fashion Mia in the summer and was very happy with it, but this is ridiculous and not good business practice on their part. I am not happy. MY ORDER NUMBER IS B*******. I have since also read other peoples' reviews and in the main it would appear they are to be completely avoided. It is a real shame as I love the dress that was sent, but am not happy this time round and they do not respond to messages, and you cannot track the order because it doesn't work. I was going to buy an entire selection as some of the dresses look really pretty however I shall not be throwing any more money away as a result of this company. BEWARE - you have been warned.

After writing my initial review, I was reached out to by Angie Wang from FashionMia's "VIP Customer Service Team" apologizing for the delay in my refund. Customer Service... what a joke. She said as follows: "I am really sorry for the inconvenience caused, here I have confirmed with financial dept. and had them refund just a while ago, you can check your account within 48-72 hours later." Of course, I did check and follow back up with her went it was of course not in my account.

Her follow-up response was "Since your payment was completed more than 2 months, we cannot directly refund to you from our account. We need to contact Paypal to issue the refund. This may take some more time and we will complete it asap and keep you informed timely." First off, it was over two months ago (now going on ONE YEAR) because they didn't refund me when they received my return. Second, she never responded on timing.

So I gave her a couple weeks and followed up again, which in turn I received an almost identical response: "Have checked your refund. Since your payment was completed more than 2 months, we cannot directly refund to you from our account. We need to contact Paypal to issue the refund. So it may needs more time to refund your account. Please wait patiently, you will receive your refund. Sorry again for this."

I mean, it's just excuse after excuse after excuse. And also, pretty illegal. I waited another month, and followed up again. Radio silence. I followed up again today. Honestly, i get that I am never getting my money back, but what I hope to do is keep this from happening to others. I am also alerting the Better Business Bureau and Paypal. If enough of us who have been ripped off by them do so, I know we can get them barred from selling in the US. FashionMia shouldn't underestimate the power of pissed off consumers.

WARNING TO ALL: DO NOT USE THIS COMPANY. NOT ONLY IS THE QUALITY HORRIBLE, THEY WILL NEVER REFUND YOUR MONEY! STAY AWAY!