On Sitejabber, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
The company's reputation is significantly marred by a consistent pattern of customer dissatisfaction, primarily due to poor product quality and unreliable service. Many customers report receiving items that do not match online descriptions, including issues with sizing, materials, and overall craftsmanship. Additionally, the customer service approach is frequently criticized, with complaints about unresponsive support, difficulties in processing returns, and inadequate resolutions for issues. On a rare positive note, some customers express satisfaction with specific products and timely deliveries, but these instances are overshadowed by the prevalent negative experiences. Overall, a lack of transparency and accountability appears to be a central concern among customers.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
Like so many on here I placed an order and the items did not fit. I have been trying to get my refund since Dec '17 and got a run around. Today I GOT THE WONDERFUL NEWS FROM PAYPAL
"We have concluded our investigation into your case and have decided in your
Favor.
We were able to recover $72.55 USD and this amount has been credited to
You. Please allow five business days for this adjustment to be posted.
If you are due any additional funds, we will make our best effort to
Recover the balance from the seller.
If the seller's account has insufficient funds to complete the refund owed
To you, please be assured that we will take appropriate action against the
Seller's account, which may include limitation of the seller's account
Privileges."
For those that paid through PayPal, OPEN A CASE WITH THEM! SAVE ALL EMAILS FOR YOUR PROOF!
I hate the fact I have to give at least one star in order to post this review but worth it to help others from making the same poor mistake I did. I wanted something different instead of what everyone is wearing. The clothes look good online however once you get the items they are nothing like what you see online! BUYER BEWARE
I ordered 2 dresses Nov 7 2017, they say they are sold out of them month later, and still they don't refund me. Their site still lets people order the dress tehy are telling me they don't have. I even went to paypal, then they said close your paypal dispute, and there isn't even one open, and they still don't refund me. DO NOT DO BUSINESS WITH THEM, it will take over a month to get anything, and what you get is garbage! IF they deliver it, or they just keep your $71. Worst company ever NOT IN USA. GIVE ME MY MONEY BACK YOU HORRIBLE COMPANY
Ordered an item, but after they deposited by funds, I was told the item was out of stock. I requested a refund and three months later all I have gotten is a series of emails asking me to be patient.
This company is a disgrace. Ordered goods on 4th January and paid extra for fast delivery in 3-6 days. Initially they claimed that they had not received payment. I had to send two copies of the pay pal payment before they admitted that they had received the money.
Fifteen days later the goods had not even been dispatched and then told that one of the items was out of stock and would I choose something else to the same value.
I said I wished to cancel the order and have a refund. No response from Fashion Mia.
I opened a pay pal dispute and Fashion Mia then replied asking me to close the dispute if I wanted to have the refund. I refused and eventually pay pal got me the refund. Thank God for pay pal.
This company is a complete waste of time and should be avoided at all costs.
The dress I ordered looks nothing like the one in the picture, not the size. I am the 10-11 size and ordered the XL, - it's not even size 8!, the material is synthetic an looks like scrubs more than a dress, it took over a month to get it. Save your self the frustration and buy at a store. Shipping it back is too expensive, so you can not really get a refund. It is the 2nd time I am trying it, not any more
I ordered a jacket that looked beautiful but I really was up for a rude awakening when I saw what they send, I have never seen anything more badly done, the materiel is listet as wool, and if that is wool I would like to see that sheep.
Please stay away from that fraudulent Company. I would not dream of wearing it nor give it away, it is going into the trash.
Very awful company, they are stilling people's money very poor quality product, item take ages to arrive and it difficult to return stay away from them
You'll be sorry if you do! Still waiting on my order and it isn't even everything I ordered! I ordered on the 2nd of Jan and it wasn't shipped out until the 17th and it's still not here!(Jan 28) No confirmation about a possible replacement on two items that were out of stock
FYI Update: Three of the five items ordered arrived on Jan. 29
Only two of the items are wearable. One isn't cut right so it hangs funny
Once FashionMia has your money, you will never get it back. I have been waiting for three months for a refund and they keep putting me off. Buyer Beware! They will not give you your money back. Awful dishonest company. STAY AWAY!
Yоu know that feeling whеn all thе pants in thе store are tооооо lоng or toooo ѕhоrt fоr you, уоu simply cannot find a drеѕѕ уоu like, оr you know еxасtlу whаt you wаnt but уоu don't know whеrе to buу it... STRESS NO MORE! Fаѕhiоnmiа, уоur реrѕоnаl ѕtуliѕt, designer аnd ѕеаmѕtrеѕѕ iѕ a рhоnе саll аwау!
I always have bad experience ordering from a store because i can't get my size but Fashionmia did an outstanding job.
Highly recommend!
Order # B******* This is the fourth time I'm trying to get an answer about an item that has not been shipped its DENIM FLAP POCKET LIGHT WASH SHRUNKEN
I have a trip to go on in 9 days when I order on January 14th it said will receive in 7-10 days. After reading the reviews Im sorry I ordered
STAY AWAY from these people...!
Their products are awful, they take forever to arrive, and they make returning items INCREDIBLY difficult and time -consuming.
They also DO NOT GIVE YOUR MONEY BACK but instead put it into their "E-wallet" so you have to buy from them again.
DO NOT BUY FROM OR TRUST THIS COMPANY
They can't find my order or my payment through PayPal. Customer service just keeps asking me for the same information over and over. Have never received an order ID. They claim they can't find my order but they have had my money for weeks.
Clothing is terrible quality, shipping takes months, and forget about getting any refund or even credit for returns. Sizing is also way off. I followed their instructions for returning (paid for tracked shipping to CA address) but all emails were ignored and no refund. They are based in China. Stay away!
This is a terrible experience. Buyer beware. Items are "back-ordered" forever, some just never show without any excuse, and it is impossible to get a refund.
Worst customer service ever. I have spent more time sending emails. I do not understand the refund policy. It will take up to 2 months to get my refund. I don't believe that I will get my money back. I will have lost $92.00. I was told this company is a SCAM!
This is the worst item of clothing(quality wise) I've received from an online shop ever. It looks nothing like the picture advertised. I'm absolutely gutted that I wasted my money. I would rate this company has having no stars and really it should be shut down.
Bought 3 items paid for it, nothing fits and quality very cheap, garbage. 100% Scam. I would not recommend to anyone
Quality is extremely poor, sizes are not at USA standards and extremely tinny. Returns are a hassle. After returning an item they only give you credit to buy something else You can not get your money back. Stay far far away from this site
Answer: Dear carlo, i have checked your order no, it shows that your order was delivered by 2 packages separately. All of them are delivered. If you still did not get it, pls just inform us!
Answer: A: Do not be fooled by good reviews. These clothes are absolute junk and no matter what your size you will be wasting your money if you choose to spend it on FashionMia's inferior, cheaply made clothes that look nothing, in real life, like the picture on the website. Oh and btw, my order too 3 months to get to me and when it did, two of the items fell apart at the seams as I took them gently from the bag they were shipped in. My best advise, forget their name and PLEASE DO NOT ORDER FROM FASHIONMIA
Answer: Dont buy from this company
Answer: Fashion Mia took months for my order to arrive. Cheap, flimsy material. No tags. One blouse I bought, I couldn't even fit it over my head. Donating to Goodwill. What a scam.
Answer: At this point you might wait to get your order and then if not right then send back. It is going to cost alot of $ to return items because they go back to China and it is very EXPENSIVE! Good luck! It was a Nightmare for me!
Answer: Cancel. My advice is to just cancel. They haven't shipped their garbage yet, so if it's not too late, it's your best bet. The quality is the worst and they are extremely rude and unhelpful. If it's too late dispute directly with your credit card company or PayPal (whichever you used)
Answer: Don't buy anything from them You will Never get it and they will keep telling you to be patient. This company is in China and so it is very difficult to do anything once they get your money. Check out other sites to purchase clothes and first and foremost read reviews online before purchasing. That was my lesson I took from this horrible experience.
Answer: Yes. This Company and their "products" are in China. The shipping cost to return merchandise is the purchaser's responsibility and is often equal to the cost of what your purchased. I chose to take a $15.00 refund instead of Paying full postage to return the merchandise in order to get a refund. In order words it would have cost me $30 to receive of refund of $30. I hope you are satisfied with your purchase. I WILL NEVER ORDER FROM THEM AGAIN!
Answer: The quality is beyond bad, unwearable. Child labor I presume. AWFUL! Awful. Did I say awful?
Answer: It was impossible for me to find a phone number for them. I sent all questions I had to their email. They responded usually within 24 hours, however never quite answered any of my questions or concerns. Then they slapped a bogus tracking number on my order and have not responded to a single email since 12/21/15. Still no order received or even able to track. They are a sad joke on me.
FashionMIA is your online stop for Modern, Irresistible, and Affordable women’s clothing. Never before has dressing yourself been so easy. Our carefully curated selection of apparel, accessories, and outerwear are always on trend and always available at the web’s best prices. Fashion MIA is dedicated to delivering high-quality clothing to women that will make them look and feel their best. We believe every woman has the right to dress well, and shouldn’t have to spend a lot to love how she looks. We make it easy to wear outfits you love every day, giving you the confidence to take on the world!
Our online store is filled with the season’s hottest trends, available in all sizes. Our Plus Size selection offers the same stylish threads so every woman can show off their fashionable side.
Every time you visit FashionMIA you’ll find great sales on our already unbelievable prices. Fashion meets friendly finances right here. Get the great clothes you deserve at ...