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The company's reputation is significantly marred by a consistent pattern of customer dissatisfaction, primarily due to poor product quality and unreliable service. Many customers report receiving items that do not match online descriptions, including issues with sizing, materials, and overall craftsmanship. Additionally, the customer service approach is frequently criticized, with complaints about unresponsive support, difficulties in processing returns, and inadequate resolutions for issues. On a rare positive note, some customers express satisfaction with specific products and timely deliveries, but these instances are overshadowed by the prevalent negative experiences. Overall, a lack of transparency and accountability appears to be a central concern among customers.
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Poor, really bad quality in merchandise, sizes are too small. Customer Service is nonexistent. I managed to get a respond through Paypal for one of my items. Returned UNOPENED package to return address in CHINA. They responded that they were awaiting confirmation (or something). I never got a refund. I cannot "unsubscribe" to their e-mails because it is written in Chinese, even thoughI tried to messsage them, to no avail. I feel as though I fell into trap; gum under my shoe that I can't get rid of. Don't let this happen to you¡
I was skeptical at first but the delivery killed all my doubt. The gown came as advertised. I received exactly what I saw and ordered for.The fabric was of great quality and the design was fabulous. And I love wearing it.The shipment was fast and timely. Overall, their service exceeded all my expectations.
I would not recommend doing business with this Company. Their English is sub standard and if you get the merchandise it is possibly the wrong colour or size. They also advertise woollen coats but the fabric is a synthetic fake. Now that I have tried to get a refund they are trying to say it is in My Wallet but when I ask what My Wallet is I get no response. As with others the transaction with these people started last year 11/2/17.
Wish i had read the reviews! Items not recieved! This company will not refund back to my paypal account! I have opened a dispute via paypal. Fashionmua have asked me to close the dispute and they will refund... eerrrm. No i dont think so! Hoping paypal can help me. Do not hand any money over to this company! Ihave told them in at least 6 emails i dont want a credit note. All ignored!
I just noted they refunded part of the money for out of stock items, still $11.35 were not refunded for an item that was never shipped. Must be in a limbo between China and US. I think my previous comment help get this partial refund, but their cloth still sucks and they send you any dress size they have and put a Large label to size 1 cloth. Don't waste your money buying here, quality sucks, sizes are tiny, can't return without costing you a lot of $ and you must pray to get refunds.
Terrible experience, half my order was out of stock but they collected the full order amount. Then insisted on giving me a store credit instead of refunding my credit card. Here I am over 2 months later and still have not received either one, no store credit, no refund for items out of stock. The items that I did received were incredibly small. I ordered 4X and 5X, even though I'm size 18, but this clothes are not even a medium size per US standards. None of the clothes fits, they won't even fit to a 6-7 years old girl. I thing they put XL labels to size 1 dresses. Anything goes... The fabric quality is very poor, smell bad. DO NO SHOP AT FASHIONMIA. You will lose your money. Terrible quality, non US sizes and no customer service.
Ordered a dress as a gift for wife on our anniversary, and it was truly a great purchase from fashionMia, They had such nice clothes on sale that was just too good to be true and at a bargain price, so i placed an order and when the shipment arrived it was just as i imagined, my wife melted away in awe and excitement she plans to be a regular customer.
When I'm so satisfied with a product ordered online, I always leave a review. It's my way of saying "thank you" for: a great service and a awesome white dress! Fashionmia.com is reliable and the shipment arrived faster then expected, in only 3 days I was expecting 6 days (I'm in holidays in Malaysia and got it delivered to my friend's home)! Tracking number /AWB was provided. Packed well.My new dress is just gorgeous and elegant exactly as described. Quality material, feels soft on skin and the size is right! I guess you've earned my trust and I will return for more shopping soon. I just love your site and the fancy designs of your dresses. Another aspect is the price: I've received a 50% discount which makes this stylish dress not only affordable but very very cheap.
The dress I purchased from FashionMia turned out to be more than what I had expected. The fabric is soft and is machine washing friendly. There is nothing I dislike than a piece of clothing that you have to use your hands for washing. This was a trial product and it exceeded my expectations. I will definitely be ordering more. Highly recommend
Glad you found that one and thank you for sharing
Waited forever for 3 open jackets and finally got them last night. Was shocked to see 3 jackets just stuffed into a shipping bag and not even well closed. But, when I opened the first bag with a jacket in it, this made sense. HORRIBLE quality! The material is a flash back from 1980s track suits. Nothing at all like the photos online. There aren't even any hems at the bottom of the jackets or the sleeves! And where they had no choice but to give you seams, you know, like attaching the sleeves, etc, they don't even come close to meeting up. Just nasty! I am currently working on getting my money back. I am going to sick PayPal on them. And I read reviews before I placed the order! Never again! There is a reason Zulily and Amazon do so well; because you can trust them to hold the retainers responsible and to sell high quality products. Lesson learned. I am just glad that I didn't spend too much.
Wish I had read reviews before ordering. All too small and terrible quality. Will not credit orders which they say are out of stock, money put inwallet for next order! They make it impossible to return orders, a total rip off and disgrace. They should be banned!
I have discovered Fashionmia through a Facebook advert and I am super glad that I have tried out this shopping site, The products are always of great quality and always as pictured on the site. Also the prices plus shipping are always cheap :). I love it!
Also they have a very good customer service, that can be easily reached and their replies are always helpful and polite.
This is what I call good value for money and excellent customer service. I highly recommend anyone who has never used this site to give it a try since I am sure they will not regret this.
The pictures look really nice. But when received the product, they looked quite different. Also the sizes are so tiny... not quite the American sizes, even following their chart. Will try to stay far away. No point returning if I have to pay for the shipping.
I ordered 6 items from Fashionmia at the beginning of January, I am still waiting for 2 of them to arrive and the 4 items which have arrived are just awful. They look nothing like the pictures of the products, the quality is dire and there are no details on how you can return your items and get a refund. I am now in dispute with them and have escalated via Paypal. Do not order from this site, the goods come from china and I think they take pictures of items from other catalogues and make them when you order them. I would post pictures on here to show you how bad it is but there is no way to upload. Just stay clear.
When I finally received the "dress" I ordered I was appalled by the garment received. Shoddily made, sized for a child even though the size chart was used when ordered. The seams were unraveling and were crooked in every way. This was a piece of trash. This company should be ashamed to call themselves a retailer. NEVER AGAIN and I will tell everyone I know what a horrible product this was.
We get 0 contact with them and we are unable to return our product. We received our product but instead of getting my extra large dress i got an extra small shirt. THIS COSTED ME 30 TO GET THIS DRESS AND THEY AENT GETTING GIVING ME MY MONEY BACK.
You need to stay away from fashionmia site. They are very bad business people. Their products' pictures look nice, but when you received them, their quality was so bad. In addition, if you ever cancel your order, you would never be able to get your money back. I ordered a dress, and I waited for 12 weeks, they still didn't arrive, so I cancel the order. Two years now, I still haven't gotten my money back. Stay away from them.
Just Got an email that they're out of stock for some item that's already been paid for 4 months ago. And I will be receiving 0 dollar refund!
Absolute scam!
Please don't let these thieves steal your money.
Placed order, items arrived, didn't fit, crappy quality, return process ridiculous, months and dozens of emails later still never got my money back. Warn everyone you know to warn everyone they know not to buy from them.
I bought a Fashionmia dress for a special occasion. When I got it it appeared to be a pale white poor quality piece of lining fabric. It looks worse than a doctor's gown. And every single piece of dust or a hair is at the moment on it!
Don't buy from this company!
I ordered an item almost 2 months ago and never got an item. It is still says it is processing. NEVER GET ANYTHING FROM THAT STORE!
Answer: Dear carlo, i have checked your order no, it shows that your order was delivered by 2 packages separately. All of them are delivered. If you still did not get it, pls just inform us!
Answer: A: Do not be fooled by good reviews. These clothes are absolute junk and no matter what your size you will be wasting your money if you choose to spend it on FashionMia's inferior, cheaply made clothes that look nothing, in real life, like the picture on the website. Oh and btw, my order too 3 months to get to me and when it did, two of the items fell apart at the seams as I took them gently from the bag they were shipped in. My best advise, forget their name and PLEASE DO NOT ORDER FROM FASHIONMIA
Answer: Dont buy from this company
Answer: Fashion Mia took months for my order to arrive. Cheap, flimsy material. No tags. One blouse I bought, I couldn't even fit it over my head. Donating to Goodwill. What a scam.
Answer: At this point you might wait to get your order and then if not right then send back. It is going to cost alot of $ to return items because they go back to China and it is very EXPENSIVE! Good luck! It was a Nightmare for me!
Answer: Cancel. My advice is to just cancel. They haven't shipped their garbage yet, so if it's not too late, it's your best bet. The quality is the worst and they are extremely rude and unhelpful. If it's too late dispute directly with your credit card company or PayPal (whichever you used)
Answer: Don't buy anything from them You will Never get it and they will keep telling you to be patient. This company is in China and so it is very difficult to do anything once they get your money. Check out other sites to purchase clothes and first and foremost read reviews online before purchasing. That was my lesson I took from this horrible experience.
Answer: Yes. This Company and their "products" are in China. The shipping cost to return merchandise is the purchaser's responsibility and is often equal to the cost of what your purchased. I chose to take a $15.00 refund instead of Paying full postage to return the merchandise in order to get a refund. In order words it would have cost me $30 to receive of refund of $30. I hope you are satisfied with your purchase. I WILL NEVER ORDER FROM THEM AGAIN!
Answer: The quality is beyond bad, unwearable. Child labor I presume. AWFUL! Awful. Did I say awful?
Answer: It was impossible for me to find a phone number for them. I sent all questions I had to their email. They responded usually within 24 hours, however never quite answered any of my questions or concerns. Then they slapped a bogus tracking number on my order and have not responded to a single email since 12/21/15. Still no order received or even able to track. They are a sad joke on me.
FashionMIA is your online stop for Modern, Irresistible, and Affordable women’s clothing. Never before has dressing yourself been so easy. Our carefully curated selection of apparel, accessories, and outerwear are always on trend and always available at the web’s best prices. Fashion MIA is dedicated to delivering high-quality clothing to women that will make them look and feel their best. We believe every woman has the right to dress well, and shouldn’t have to spend a lot to love how she looks. We make it easy to wear outfits you love every day, giving you the confidence to take on the world!
Our online store is filled with the season’s hottest trends, available in all sizes. Our Plus Size selection offers the same stylish threads so every woman can show off their fashionable side.
Every time you visit FashionMIA you’ll find great sales on our already unbelievable prices. Fashion meets friendly finances right here. Get the great clothes you deserve at ...
Thank you for your order from Fashionmia.
I am very happy to hear that you are satisfied with our products.