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The company's reputation is significantly marred by a consistent pattern of customer dissatisfaction, primarily due to poor product quality and unreliable service. Many customers report receiving items that do not match online descriptions, including issues with sizing, materials, and overall craftsmanship. Additionally, the customer service approach is frequently criticized, with complaints about unresponsive support, difficulties in processing returns, and inadequate resolutions for issues. On a rare positive note, some customers express satisfaction with specific products and timely deliveries, but these instances are overshadowed by the prevalent negative experiences. Overall, a lack of transparency and accountability appears to be a central concern among customers.
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I don't even know why what they are doing is considered legal. Items not as pictured AT ALL. Quality is unacceptable ~ then make it impossible to return. Definitely a SCAM. Makes me never want to order from unknown company again. Horrible!
I am now disputing through my credit card company as they will not answer regarding return.
Can someone tell me where my order is? Was told it would take 20 days in all but its now 31 days and no response from FashionMia
I never received my order plus the email shipment invoice I received from them reflects one amount and then the charge in my credit card another. This is higher that what I ordered! BE CAREFUL WHEN DEALING WITH THEM request a signature upon delivering. It is also hard to deal with them as they never answer calls or emails! Do NOT BUY FROM THIS COMPANY!
Keep clear a load of thieves keep clear they will do any thing to prevent you getting your order or a refund even giving out non existent phone numbers
I ordered 6 pieces of clothing from them and they were all unwearable. One item I received ripped and I requested a refund, still waiting for it and it's been almost a year! Don't be fooled by the pictures and the fake positive comments! Fashionmia is a terrible terrible company to deal with. They should be shut down!
Dress was wrong size, not at all as advertized. Terrible quality material. This Chinese company seems intent on ripping off Americans. AVOID
I bought a silk gown for my little sister at an affordable price, the price was good and the delivery was top notch, I will order more in the future.
Placed three orders at the end of January 2018, it is end of February, order status is still processing. They claim it takes them 5-8 workdays to process orders. Very unhappy
After reading all the horrible reviews I have decided to eat my30$loss, not deal with this despicable company of thieves, incur more for shipping charges.The lesson I learned is more important. Will keep the dress in the back of my closet as a reminder of how cruel people can be!
I canceled my order almost a year ago and I'm still waiting for my refund. I also have emailed them several times about the refund with no avail
I ordered 6 items and received 5, within three months period. They looked nothing like what was portrayed on their website. Now I am forever scared to ever order online again. Non-professional service and seem products...
Amazingly, I DID in fact receive the dress I ordered from this shoddy group. The item is made of fabric similar to that found in nurses or maid uniforms. I will NOT be wearing this dress out in public. It was going to be for a rehearsal dinner wedding. Too bad. This is absolute cheap junk.
Hi All, I have placed the order for 6 dresses and I received 4 of them, and Its been more than a month and a hald... I called to the customer service number, it always goes voice ail, Sent many emails but no reply from them. I dont know how long they are going to take. Can Fashionmia team help there customer?
Заказала зимнее пальто- получила тряпку очень низкого качества, совершенно другого пошива и размера! По поводу возврата на связь никто не выходит. И теперь даже чтоб вернуть это барахло я должна за пересылку заплатить! Но получу ли я деньги- это большой вопрос. Жаль, что заранее в интернете не почитала отзывы.
I purchase a few items and sizes were small. I returned items and i never got the money back. They lied to my credit card that they never got a product back. I have a proof confirmation of delivery and still i can't get my money back. So, be careful, you get what you pay for it, and return policy is scam too.
There are so many of these types of businesses popping up - either stand along sites like Fashion MIA or as a seller under Amazon. Don't fall for their cheap prices, bad english and non-existent customer service. They lure you in but ALWAYS remember, you get what you pay for, and their cheap prices get you cheap, hand made, substandard merchandise knock offs. Stop making these folks rich. Returns will become a hassle and that's even if you can get your money back. My experience is that they try to hold you hostage - remove your bad rating and they'll consider giving you a PARTIAL refund. Stay away from all of these types of companies - you can usually pick them out - they are popping up all over.
https://www.consumer.ftc.gov/articles/0020-shopping-online
Promised a refund because all items were returned. Website promises 3 - 5 days for refund. I have been waiting 5 months. I am complaining to the FTC at the link above. Maybe they have some sway to make them give me my money back.
I return two items within three days. It was return and delivered at January 29. Today is February 13. I call and send message number of time. No refund, no answer. Terrible my misstake. Never will recomended to my friends.
I ordered 4 gowns from this company, waited over 2 months to receive them and once I saw them, I was SO disappointed! The pictures are professional photos of proper catalog choices, the product received is a very bad, cheaply made and undersized copy. I realize now, you get what you paid for, but I dont think I even got that. Now, I see they have partnered up with other companies i. E. Wish.com - dont get fooled!
Answer: Dear carlo, i have checked your order no, it shows that your order was delivered by 2 packages separately. All of them are delivered. If you still did not get it, pls just inform us!
Answer: A: Do not be fooled by good reviews. These clothes are absolute junk and no matter what your size you will be wasting your money if you choose to spend it on FashionMia's inferior, cheaply made clothes that look nothing, in real life, like the picture on the website. Oh and btw, my order too 3 months to get to me and when it did, two of the items fell apart at the seams as I took them gently from the bag they were shipped in. My best advise, forget their name and PLEASE DO NOT ORDER FROM FASHIONMIA
Answer: Dont buy from this company
Answer: Fashion Mia took months for my order to arrive. Cheap, flimsy material. No tags. One blouse I bought, I couldn't even fit it over my head. Donating to Goodwill. What a scam.
Answer: At this point you might wait to get your order and then if not right then send back. It is going to cost alot of $ to return items because they go back to China and it is very EXPENSIVE! Good luck! It was a Nightmare for me!
Answer: Cancel. My advice is to just cancel. They haven't shipped their garbage yet, so if it's not too late, it's your best bet. The quality is the worst and they are extremely rude and unhelpful. If it's too late dispute directly with your credit card company or PayPal (whichever you used)
Answer: Don't buy anything from them You will Never get it and they will keep telling you to be patient. This company is in China and so it is very difficult to do anything once they get your money. Check out other sites to purchase clothes and first and foremost read reviews online before purchasing. That was my lesson I took from this horrible experience.
Answer: Yes. This Company and their "products" are in China. The shipping cost to return merchandise is the purchaser's responsibility and is often equal to the cost of what your purchased. I chose to take a $15.00 refund instead of Paying full postage to return the merchandise in order to get a refund. In order words it would have cost me $30 to receive of refund of $30. I hope you are satisfied with your purchase. I WILL NEVER ORDER FROM THEM AGAIN!
Answer: The quality is beyond bad, unwearable. Child labor I presume. AWFUL! Awful. Did I say awful?
Answer: It was impossible for me to find a phone number for them. I sent all questions I had to their email. They responded usually within 24 hours, however never quite answered any of my questions or concerns. Then they slapped a bogus tracking number on my order and have not responded to a single email since 12/21/15. Still no order received or even able to track. They are a sad joke on me.
FashionMIA is your online stop for Modern, Irresistible, and Affordable women’s clothing. Never before has dressing yourself been so easy. Our carefully curated selection of apparel, accessories, and outerwear are always on trend and always available at the web’s best prices. Fashion MIA is dedicated to delivering high-quality clothing to women that will make them look and feel their best. We believe every woman has the right to dress well, and shouldn’t have to spend a lot to love how she looks. We make it easy to wear outfits you love every day, giving you the confidence to take on the world!
Our online store is filled with the season’s hottest trends, available in all sizes. Our Plus Size selection offers the same stylish threads so every woman can show off their fashionable side.
Every time you visit FashionMIA you’ll find great sales on our already unbelievable prices. Fashion meets friendly finances right here. Get the great clothes you deserve at ...