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FashionMia
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FashionMiaReviews 2,864

2.1
fashionmia.com

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FashionMia Reviews Summary

The company's reputation is significantly marred by a consistent pattern of customer dissatisfaction, primarily due to poor product quality and unreliable service. Many customers report receiving items that do not match online descriptions, including issues with sizing, materials, and overall craftsmanship. Additionally, the customer service approach is frequently criticized, with complaints about unresponsive support, difficulties in processing returns, and inadequate resolutions for issues. On a rare positive note, some customers express satisfaction with specific products and timely deliveries, but these instances are overshadowed by the prevalent negative experiences. Overall, a lack of transparency and accountability appears to be a central concern among customers.

This summary is generated by AI, based on text from customer reviews

service
189
value
172
shipping
183
returns
142
quality
169

We monitor reviews for authenticity

GB
1 review
7 helpful votes
Follow Hilary M.
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Its a SCAM. I paid for four items but only received one which was very poor quality and tiny. They owe me over £60. When I challenged through PAYPAL they were able to prove delivery of the one item i received so case was dropped. Disgusting rip off!

Date of experience: April 1, 2018
Singapore
1 review
16 helpful votes
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They never deliver! I had ordered a few dresses in February and till date those have not been delivered. Its frustrating. Please stay away from this site. Its a scam.

Date of experience: March 30, 2018
Canada
1 review
18 helpful votes
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I ordered a dress Feb 6th supposed to be shipped in 3-7 days. FEb 26th I asked why I had not received the item or at least notice that it had been dispatched. Excuse of Chinese New Year and would be processed March 6-10th. It is now March 30th and nothing has happened, They now say it is a very popular item and will take another 10-14 days to process

Date of experience: March 30, 2018
Florida
1 review
8 helpful votes
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Scammers - Fraud
March 31, 2018

What you see in the pictures won't be sent to you. You will pay a lot, and will receive garbage instead.

Date of experience: March 29, 2018
New York
2 reviews
12 helpful votes
Follow Jacqueline F.
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Why don't we get attorneys to look into this fraudulent company for they are huge scammers. I ordered a coat in December and getting the same response when I asked for a refund to patiently wait. It was the Chinese New Year or always something. They are all full of crap and arrogant bastards to boot. They have NO intention to refund any of us. Has anyone received their refund? Why are they still on the web taking everybodys money when they probably do not even exist?. I will be further looking into them and hope to sue their asses off!

Date of experience: March 27, 2018
GB
1 review
7 helpful votes
Follow George M.
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Send wrong sizes and wont send promised refund
Keep making excuses that their computer system is outdated and being upgraded

They claim to be an American company when they are actually Chinese
Most Chinese companies are reliable and honest... NOT this one

DO NOT BUY FROM THIS COMPANY UNDER ANY CIRCUMSTANCES

Date of experience: March 27, 2018
New York
1 review
7 helpful votes
Follow Jacyra N.
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I ordered two items that were received in poor quality and damaged. I sent back and they confirmed their receipt of them but never refunded my money! They continue to lie and give excuses. They are theives!

Date of experience: March 26, 2018
Florida
1 review
5 helpful votes
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I placed an order in January 2018. Just received my order March 2018 they sent me a smaller size than I order very upset with Mia Fashion,

Date of experience: March 26, 2018
Australia
1 review
8 helpful votes
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Rubbish garments
March 27, 2018

Please, please read the reviews.
What this site does is take photos of designer dresses and then give you a shoddy sweat shop copy.
Then when this rag arrives, they give you the option of sending it back via registered post to China or saying they will give a partial refund.
Don't be sucked in to buying from them.
Trust me, the item you see online is NOTHING like you will receive.
I can't believe this company is still in business.

Date of experience: March 25, 2018
Nevada
2 reviews
8 helpful votes
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Greedy
March 27, 2018

Ive ordered from this company back and since the items took over 2 months to ship Ive tried to cancel my order and they did not give me the option to do so. Once Ive received the orders, I returned all the items and they still till this day have not given me back my refund. Avoid this company since they will try to make you order more and not want to give you your money back.

Date of experience: March 25, 2018
GB
1 review
5 helpful votes
Follow p d.
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The clothes were terrible quality, nothing like the photos. They offered a discount coupon - which meant I would have to spend even more money with them, which of course I turned down. They promised to send my refund if I returned the clothes - that was several months ago. They no longer reply to any of my emails or web submissions.

Date of experience: March 24, 2018
Australia
1 review
6 helpful votes
Follow Kerri D.
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Not only are the products nothing like what they describe, they are the worst online store I have ever dealt with, little customer service, excuses galore as to why your items have not been shipped, then try and get a refund, ha ha what a joke, but thank goodness for PayPal protection after many weeks I got my money returned on missing items, but it took a lot of emailing to get it never again for me

Date of experience: March 24, 2018
New York
1 review
6 helpful votes
Follow FELEICA J.
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STAY AWAY!
March 26, 2018

WORSE SERVICE. WORSE LATE NOTIFICATION! YOU HAVE TO SEND DOZENS OF EMAILS AND CALLS TO GET YOUR MONEY BACK! NOW THEY TELL ME 20-25 BUSINESS DAYS TO GET MY MONEY BACK AND I ORDERED IN FEBRUARY. O THEY WERE LATE WITH MY ORDER BECAUSE OF THE CELEBRATED HOLIDAY, I WAS TOLD THIS AFTER 1 MONTH I ORDERED MY MERCHANDISE!

Date of experience: March 23, 2018
California
2 reviews
7 helpful votes
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Scammers!
March 25, 2018

Ordered a dress February 2, it is now the end of March. Requested my money back, got a BS response to be patient. They weren't patient when they took my money. I have emailed them numerous times and its the same response be patient. I got scammed and i hope others take heed! Don't buy from them!

Date of experience: March 22, 2018
Virginia
1 review
5 helpful votes
Follow Sorcha F.
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Am disgusted by this company. I cancelled two orders after reading about their terrible customer service and business practices (https://www.bbb.org//reviews-and-compl). The order cancellation was on the 11th and I still haven't received a refund. I haven't received any response to the emails or phone message I've made this week, or the message I sent from this page. And no one answers their phone during business hours.

Date of experience: March 22, 2018
GB
1 review
4 helpful votes
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Tacky
March 24, 2018

Cheap material, when arrived all motif was stuck together. Cheap nylon material no quality. Customer service contacted they are not interested.
Beware as if you are not happy with your purchase and want to return you cant due to extortionate postage fees.
A load of mass [produced garbage

Date of experience: March 22, 2018
GB
2 reviews
5 helpful votes
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They take out the money from my card on 1 February, they promised to refund it several times on urgent basis. However, I still don't have anything in my account and they don't reply to me. It is a rip off!

Date of experience: March 22, 2018
Illinois
1 review
13 helpful votes
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JUST DONT DO IT!
March 23, 2018
Updated review

My original order was returned 9/2017 & I'm STILL WAITING FOR MY REFUND! Multiple emails go absolutely NOWHERE & nothing ever gets done.
Unless you have $ to just throw around-if you do, by all means, go ahead & order from FashionMia but, if you're like me & actually need to work for your $, find what you like on their website & then order it on Amazon!
THIS COMPANY IS 100% A SCAM!

Date of experience: March 21, 2018

BUYER BEWARE
March 21, 2018
Previous review

Ive been waiting since September for my refund-its now March. Each time I reach out to Customer Service, I get the same BS run around (aka 5-10 days to get the refund or we tried to refund you but your PayPal account is closed-untrue).
They have their merchandise back-I dont understand how refunding my money is such an issue! Just dont do it!

Date of experience: March 7, 2018
GB
1 review
4 helpful votes
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Disgusting firm
March 22, 2018

Please do not buy anything from this firm they are a rip off. I ordered two dresses only one came. The material is dreadful so thin one wash and it would fall apart. The sizing is all wrong. I am a size 14 in GB I read they were sized small so ordered an XXL. I cannot even get it over my head. I want my money back, I shall return this dress and want to cancel the one which has not arrived. They do not communicate when you write to them. They are a rip off.

Date of experience: March 20, 2018
Canada
1 review
7 helpful votes
Follow Assunta G.
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On February 4 I ordered 2 dresses and 2 dress shirts for an event happening Mid-April. Fashion Mia split my order into 3 shipments, and shipped only one item on February 23. This is 3 times longer than the 3-5 business days they claim. Once this first item shipped, I could no longer cancel the order. This is an unfair business practice. The 2nd item was shipped on March 8. It has not arrived. The other 2 items are still "processing". A full 44 days later. Even if they shipped today, they would not arrive here in time, so I have no use for them. Regarding the only item that has arrived (today is March 19), it is of poor quality and does not fit me.

Date of experience: March 19, 2018

From the business

FashionMIA is your online stop for Modern, Irresistible, and Affordable women’s clothing. Never before has dressing yourself been so easy. Our carefully curated selection of apparel, accessories, and outerwear are always on trend and always available at the web’s best prices. Fashion MIA is dedicated to delivering high-quality clothing to women that will make them look and feel their best. We believe every woman has the right to dress well, and shouldn’t have to spend a lot to love how she looks. We make it easy to wear outfits you love every day, giving you the confidence to take on the world!

Our online store is filled with the season’s hottest trends, available in all sizes. Our Plus Size selection offers the same stylish threads so every woman can show off their fashionable side.

Every time you visit FashionMIA you’ll find great sales on our already unbelievable prices. Fashion meets friendly finances right here. Get the great clothes you deserve at ...


fashionmia.com
Hong Kong, China