business logo of Fanatics

FanaticsReviews 3,945

1.7

From the business

Fanatics is the leading online retailer of officially licensed sports merchandise and provides the ultimate shopping experience to sports fans.


fanatics.com
Founded in 1995
Jacksonville, FL, United States
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Fanatics Reviews Summary

Fanatics has a rating of 1.7 stars from 3,945 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Fanatics most frequently mention customer service, day shipping and business days. Fanatics ranks 147th among Jersey sites.

service
910
value
627
shipping
699
returns
508
quality
538
This company responds to reviews on average within 1 day
New Mexico
1 review
0 helpful votes
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Great quality
November 9, 2023

Products were just as pictured and shipped quickly.

Date of experience: November 9, 2023
Nigel P. Fanatics Rep
over a year old

Hi Vanessa. Thank you so much for your feedback, and we appreciate you taking the time out to let us know. We look forward to working with you again. Sincerely, Morgan

Alabama
2 reviews
0 helpful votes
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Such a huge selection of different sports gear covering all leagues.

Date of experience: November 9, 2023
Nigel P. Fanatics Rep
over a year old

Thank you, Michael. We are always looking for ways to get our fans into the game! Thank you, Jordan.

Canada
1 review
0 helpful votes
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Excellent
November 9, 2023

Très bon produit et manque juste un peux de rapidité pour la livraison...

Date of experience: November 9, 2023
Nigel P. Fanatics Rep
over a year old

Bonjour Eric, Merci beaucoup pour votre retour! Nous sommes très heureux d'apprendre que vous avez eu une si bonne expérience avec votre dernière commande chez nous! Merci beaucoup d'avoir pris le temps de nous faire part de votre expérience positive. Cordialement, Carey

Delaware
2 reviews
0 helpful votes
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Excellent buy and service
November 9, 2023

Love the shirt I purchased. Great fit. I like to use my rewards dollars towards my purchase.

Date of experience: November 9, 2023
Washington
1 review
0 helpful votes
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Good quality
November 9, 2023

They have a good selection of items I'm looking for. Quality is always good and shipping is pretty quick.

Date of experience: November 9, 2023
Nigel P. Fanatics Rep
over a year old

Ken, thank you for reaching out and we are grateful for the positive feedback! Thanks, Carey

New York
1 review
0 helpful votes
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Veteran's gear
November 9, 2023

Excellent. Just wish it shipped earlier. Very nice shirt.

Date of experience: November 9, 2023
Nigel P. Fanatics Rep
over a year old

Hello Bradley. Thank you so much for your feedback! We are happy to hear that you had a great experience with us. Thank you for taking the time to let us know! We truly value your business, and we look forward to the opportunity to serve you again soon. Sincerely, Stacy

Georgia
1 review
0 helpful votes
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Salute to Veterans
November 9, 2023

Being a veteran I try to support my team and I love the dedication your company gives to acknowledging the military service

Date of experience: November 9, 2023
Nigel P. Fanatics Rep
over a year old

Thank you, Edward. We try to appreciate your feedback. Thank you for your time, Jordan.

California
1 review
0 helpful votes
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Top Notch Service
November 9, 2023

I get my order each time I ordered my chosen unique designer clothes that attract attention in public with repeated flawless quality service and reputation of satisfaction given to their customers.

Date of experience: November 9, 2023
Nigel P. Fanatics Rep
over a year old

Hello Philip,
Thank you so much for the feedback! We are so happy to hear that you had such a great experience with
Your most recent order with us! Thank you so much for taking the time to let us know about your positive
Experience. Thanks, Shane

Spain
1 review
0 helpful votes
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No answer
December 2, 2023

I received a MLB jersey with no tags attached and the letters of the player's name were not lined up at all. I contacted the customer's service two times, but never came back to me with a solution. They just said that my request had been escalated... and that's it... So I had to keep poor quality jersey of more than 300$.

Date of experience: November 9, 2023
Florida
1 review
0 helpful votes
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Great experience.
November 8, 2023

Easy to navigate the site. Great selection of merchandise. Quick shipping and great value.

Date of experience: November 8, 2023
Nigel P. Fanatics Rep
over a year old

Hello Beryl, I greatly appreciate your feedback. I am happy to hear that you had a good shopping experience with us. We appreciate you taking the time to inform us that the goods were satisfactory and the delivery arrived on schedule. We really appreciate your business and hope to have the chance to assist you with all of your sporting needs! Regards, Stacy

California
2 reviews
0 helpful votes
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FanCash Vs. Shipping & Handling
November 15, 2023

Love Fanatics! As we all know….there is always a "But". I love Fanatics….but when it comes to fancash and free shipping….its really redundant. Wanting to buy something because you have a "reward" of a $10 fancash, the you go to checkout and use the fancash, it is useless because the shipping and tax ends up more than what it originally costs. If Fanatics could do better promotions when rewarding there Fanatic Fans with FanCash, it would be a totally different experience….a better one at that!

All in all….I really do LOVE FANATICS! Thank you all for what you do!

Date of experience: November 8, 2023
Nigel P. Fanatics Rep
over a year old

Good morning, Christopher. We are truly pleased to receive your feedback and have escalated this for review. We appreciate you taking the time to share with us. Thank you, Jordan.

Georgia
1 review
0 helpful votes
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Fanatics it's totally in the game!
November 8, 2023

Fanatics is definitely the best place to find anything that has to do with the sports wear for all fans!

Date of experience: November 8, 2023
Nigel P. Fanatics Rep
over a year old

Hello David! Thank you so much for your feedback! We are truly pleased that you had such a great
Experience and that you took the time out of your day to let us know. We appreciate all of the feedback.
We received, and we hope you enjoy your product! Thanks, Shane

Canada
1 review
0 helpful votes
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NHL Women's tshirt
December 2, 2023

It took way too long to get the merchandise The site kept saying your order should be arriving soon. It finally did a month plus. I am afraid to try it on incase it doesn't fit!

Date of experience: November 8, 2023
North Dakota
1 review
0 helpful votes
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Great shopping experience
November 8, 2023

Received my order in 3 days. Great product and very good quality.

Date of experience: November 8, 2023
Nigel P. Fanatics Rep
over a year old

Good morning, Julie. Thank you so much for taking the time to share your experience with us. Thank you, Jordan.

Missouri
1 review
0 helpful votes
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A couple of shirts I have bought have shrank horribly.

Date of experience: November 8, 2023
Nigel P. Fanatics Rep
over a year old

Hello Chad,
Thank you for reaching out, and we are grateful for the positive feedback! We truly appreciate the kind words, and we hope you have a great day! Thanks, Shane

Nevada
1 review
0 helpful votes
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Travel Bag
November 8, 2023

Purchased a bag for travel. Great item. A lot of room

Date of experience: November 8, 2023
Ohio
1 review
0 helpful votes
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Always the best
November 8, 2023

Michigan Wolverines Tennies by Nike are phenomenal! Most comfortable pair of shoes I have ever owned.

Date of experience: November 8, 2023
Nigel P. Fanatics Rep
over a year old

Elizabeth, thank you for reaching out, and we are grateful for the positive feedback! We hope you enjoy your shoes! Thanks, Carey

Illinois
1 review
0 helpful votes
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One stop shop
November 8, 2023

The ads come up just in time with very reasonable prices

Date of experience: November 8, 2023
Nigel P. Fanatics Rep
over a year old

Hello Shawn, Thank you so much for your feedback! We are truly pleased that you had such a great experience and that you took the time out of your day to let us know. We appreciate all of the feedback we received, both positive and negative, but of course the positive always feels best! If there is anything we can do to assist you further, please let us know. Thanks again Carey

Connecticut
1 review
0 helpful votes
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Very nice hoodie
November 8, 2023

The hoodie is beautiful. It is warm and looks very comfortable. I love the look of the hoodie as well.

Date of experience: November 8, 2023
Nigel P. Fanatics Rep
over a year old

Hello Walter, Thank you for taking the time to update your review. We are thrilled to hear that you had a positive experience shopping with us and that the merchandise was satisfactory. We truly value your business, and we look forward to the opportunity to serve you again soon. Sincerely, Stacy

TT
1 review
0 helpful votes
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Best jerseys and prices.
November 8, 2023

I love the jerseys I bought from u guys a month ago its the best.

Date of experience: November 8, 2023
Nigel P. Fanatics Rep
over a year old

Hello Duane,
Thank you so much for the nice review! We truly value your kind feedback and appreciate your kind words. We look forward to the opportunity to serve you again in the future! Thanks, Shane