Fanatics is the leading online retailer of officially licensed sports merchandise and provides the ultimate shopping experience to sports fans.
Fanatics has a rating of 1.7 stars from 3,945 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Fanatics most frequently mention customer service, day shipping and business days. Fanatics ranks 147th among Jersey sites.
Products were just as pictured and shipped quickly.
Such a huge selection of different sports gear covering all leagues.
Thank you, Michael. We are always looking for ways to get our fans into the game! Thank you, Jordan.
Très bon produit et manque juste un peux de rapidité pour la livraison...
Bonjour Eric, Merci beaucoup pour votre retour! Nous sommes très heureux d'apprendre que vous avez eu une si bonne expérience avec votre dernière commande chez nous! Merci beaucoup d'avoir pris le temps de nous faire part de votre expérience positive. Cordialement, Carey
Love the shirt I purchased. Great fit. I like to use my rewards dollars towards my purchase.
They have a good selection of items I'm looking for. Quality is always good and shipping is pretty quick.
Ken, thank you for reaching out and we are grateful for the positive feedback! Thanks, Carey
Excellent. Just wish it shipped earlier. Very nice shirt.
Hello Bradley. Thank you so much for your feedback! We are happy to hear that you had a great experience with us. Thank you for taking the time to let us know! We truly value your business, and we look forward to the opportunity to serve you again soon. Sincerely, Stacy
Being a veteran I try to support my team and I love the dedication your company gives to acknowledging the military service
Thank you, Edward. We try to appreciate your feedback. Thank you for your time, Jordan.
I get my order each time I ordered my chosen unique designer clothes that attract attention in public with repeated flawless quality service and reputation of satisfaction given to their customers.
Hello Philip,
Thank you so much for the feedback! We are so happy to hear that you had such a great experience with
Your most recent order with us! Thank you so much for taking the time to let us know about your positive
Experience. Thanks, Shane
I received a MLB jersey with no tags attached and the letters of the player's name were not lined up at all. I contacted the customer's service two times, but never came back to me with a solution. They just said that my request had been escalated... and that's it... So I had to keep poor quality jersey of more than 300$.
Easy to navigate the site. Great selection of merchandise. Quick shipping and great value.
Hello Beryl, I greatly appreciate your feedback. I am happy to hear that you had a good shopping experience with us. We appreciate you taking the time to inform us that the goods were satisfactory and the delivery arrived on schedule. We really appreciate your business and hope to have the chance to assist you with all of your sporting needs! Regards, Stacy
Love Fanatics! As we all know….there is always a "But". I love Fanatics….but when it comes to fancash and free shipping….its really redundant. Wanting to buy something because you have a "reward" of a $10 fancash, the you go to checkout and use the fancash, it is useless because the shipping and tax ends up more than what it originally costs. If Fanatics could do better promotions when rewarding there Fanatic Fans with FanCash, it would be a totally different experience….a better one at that!
All in all….I really do LOVE FANATICS! Thank you all for what you do!
Good morning, Christopher. We are truly pleased to receive your feedback and have escalated this for review. We appreciate you taking the time to share with us. Thank you, Jordan.
Fanatics is definitely the best place to find anything that has to do with the sports wear for all fans!
Hello David! Thank you so much for your feedback! We are truly pleased that you had such a great
Experience and that you took the time out of your day to let us know. We appreciate all of the feedback.
We received, and we hope you enjoy your product! Thanks, Shane
It took way too long to get the merchandise The site kept saying your order should be arriving soon. It finally did a month plus. I am afraid to try it on incase it doesn't fit!
Received my order in 3 days. Great product and very good quality.
Good morning, Julie. Thank you so much for taking the time to share your experience with us. Thank you, Jordan.
A couple of shirts I have bought have shrank horribly.
Hello Chad,
Thank you for reaching out, and we are grateful for the positive feedback! We truly appreciate the kind words, and we hope you have a great day! Thanks, Shane
Purchased a bag for travel. Great item. A lot of room
Michigan Wolverines Tennies by Nike are phenomenal! Most comfortable pair of shoes I have ever owned.
Elizabeth, thank you for reaching out, and we are grateful for the positive feedback! We hope you enjoy your shoes! Thanks, Carey
The ads come up just in time with very reasonable prices
Hello Shawn, Thank you so much for your feedback! We are truly pleased that you had such a great experience and that you took the time out of your day to let us know. We appreciate all of the feedback we received, both positive and negative, but of course the positive always feels best! If there is anything we can do to assist you further, please let us know. Thanks again Carey
The hoodie is beautiful. It is warm and looks very comfortable. I love the look of the hoodie as well.
Hello Walter, Thank you for taking the time to update your review. We are thrilled to hear that you had a positive experience shopping with us and that the merchandise was satisfactory. We truly value your business, and we look forward to the opportunity to serve you again soon. Sincerely, Stacy
I love the jerseys I bought from u guys a month ago its the best.
Hello Duane,
Thank you so much for the nice review! We truly value your kind feedback and appreciate your kind words. We look forward to the opportunity to serve you again in the future! Thanks, Shane
Answer: I have no experience ordering from Australia so I'm afraid I will be of no help. I do agree that the holiday will add a little extra time but I don't believe it's as bad as everyone is saying. I don't know why I had such a good experience with them when it sounds like everyone else is angry with them. I'm curious to see how it goes for you.
Answer: Good luck. I just kept getting stupid answers until I filed a BBB complaint. Then I got instant satisfaction.
Answer: Hello Timo, Thank you for your feedback. We appreciate your business! Mike, Shannon, and Brad -- We would love to have an opportunity to work with you each regarding your less-than stellar experiences. Please provide your order numbers so that we may research and work on resolving your poor experiences! We value each of you and hope you will give us an opportunity to make this right.
Answer: No kidding. These fools are liars and thieves. They literally have fulltime dedicated employees who monitor sites like SiteJabber to provide responses to all the well deserved, nasty Fanatics reviews. It is entirely likely that any and all positive reviews touting their customer service are internally generated by their own employees. Write letters to your licensing body whether it be NFL or MLB and let them know about Fanatics and their FRAUDULENT and DECEPTIVE business practices. Fanatics should be glossed as Fraudnatics. BUYER BEWARE!
Answer: Hello, Thank you for reaching out to us. When an item is found to be out of stock the money is refunded back to the original form of payment. In addition, we issue a store credit on top of this for the inconvenience.
Answer: I would not worry to much about the negative feedback. You should get your items delivered to you with no problem. It might take a little time to be delivered but I had no problems with fanatics.
Answer: Please provide us with the contact information we can best reach you with so that we can pass this along. Julia.
Answer: Thank you for your correspondence. I am very sorry that you had this issue with the item. If you could please private message me your order number so I can take a further look?
Answer: Hello, thank you for reaching out. Upon reviewing your orders should arrive no later than December 13,2017.
Answer: Thank you for reaching out Michael. Refunds can take 2-7 business days for the refund to reflect back on the form of payment that was used at checkout. Thanks, Cayla
Hi Vanessa. Thank you so much for your feedback, and we appreciate you taking the time out to let us know. We look forward to working with you again. Sincerely, Morgan