From the business
Fanatics is the leading online retailer of officially licensed sports merchandise and provides the ultimate shopping experience to sports fans.
Fanatics Reviews Summary
Fanatics has a rating of 1.7 stars from 3,945 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Fanatics most frequently mention customer service, day shipping and business days. Fanatics ranks 147th among Jersey sites.
The website is easy to navigate. I ordered a great Celtics jacket and I can't wait to get it and wear it.
The experience is easy to appreciate. I'm happy to have Fanatics as a shopping choice and keen to recommend Fanatics to others.
Always very satisfied with what I buy at Fanatics, very good quality and service. Delivery is fast and efficient.
Hello Barbara, Thank you for reaching out, and we are grateful for the positive feedback! Thanks, Carey
Ordered and it came very quickly. It is made of great quality
Hello Kathy, Thank you so much for the feedback! We are so happy to hear that you had such a great experience with your most recent order with us! Thank you so much for taking the time to let us know about your positive experience. Sincerely, Carey
I have had had no problem yet. I like Fanatics! Syracuse, Warriors and Yankees!
Hello Margaret,
Thank you so much for the positive review! We truly appreciate the kind feedback and are glad you enjoy your product. We hope you have a wonderful day! Thanks, Shane
I just Love the various merchandise they sell.
Always happy with my purchase.
Very good quality merchandise!
Hello Becky, Thank you for sharing your positive and insightful feedback. I am very pleased to hear you and your family are enjoying our selection of gear and products. Please do not hesitate to reach out to our team if you require any further assistance. -Madison
Our clothes that we ordered were the right size and arrived promptly.
Hello Michael, Thank you so much for your feedback! We are so happy to hear that you had a great experience with us. Thank you for taking the time to let us know! We truly value your business and we look forward to the opportunity to serve you again soon. Sincerely, Sam
Website was easy to navigate. Items arrived quickly and there were many emails letting me know when to expect them.
Hello Kristine, Thank you so much for your feedback! We are truly pleased that you had such a great experience and that you took the time out of your day to let us know. We appreciate all of the feedback we received, both positive and negative, but of course, the positive always feels best! If there is anything we can do to assist you further, please let us know. Thanks again, Sam
Was giving a refund for an item. And was 'said' to be out of stock. It most certainly not. Given a refund and a coupon for the inconvenience. Which the coupon given. Isn't eligible for the products that I purchase. I can definitely see the card game being watered down. By Fanatics.
Fast and easy, as has always been my experience when shopping with Fanatics,
Hello Vera! Thank you again for your 5-star rating and for being an amazing part of our journey. Your continued support means everything to us, and we can’t wait to exceed your expectations every time you choose us. Thanks again, Courtney
I've always had a great experience w/ Fanatics. The gear I buy here is always good quality & fast shipping. Love it!
Hello Talalemotu, Thank you for taking a moment to share your feedback regarding your experience as a loyal fan. We are very pleased to hear you are enjoying the webstore and appreciate you and your business. We look forward to providing the best service possible; please reach out to our team if you need further assistance. -Madison
You guys get stuff shipped Quick. And it arrives in good shape.
Hello Thom! Thanks so much for taking the time to leave us a 5-star rating; it’s much appreciated! We look forward to keeping your game ready! Courtney
No Issues great customer service fair pricing fast delivery
Hello Debbie! Thank you for taking a moment to provide positive feedback. We are very grateful that you chose us for your sports gear needs! Courtney
Website is very easy to use, great selection. Had almost everything in my size, and was available.
Hello John! Thank you for reaching out, and we are grateful for the positive feedback! Courtney
Always prompt and courteous service. The value, quality, and assortment of items is second to none. My only provider of sports apparel and fan gear!
"When you're good at something you'll tell everyone, if you're great at something they'll tell you." -Walter Payton
Hello Jermaine! We sincerely appreciate your business and your valuable feedback! Your satisfaction is what drives us, and we can’t wait to welcome you back for another outstanding experience. Thanks again, Courtney
Great selection and super customer service. Have never had a bad experience and looking forward to Christmas shopping!
Hello Ken! Thank you for your feedback and for choosing us for your sports gear needs. Your feedback motivates us to keep raising the bar and sets the standard for excellence in everything we do. Thanks again, Courtney
Every order is correct and arrives quickly. If return needs to be made they handle it quickly as well
Hello Ricky! Thank you for reaching out, and for the positive feedback! We are so happy to hear that you have had great experiences with our customer support and that you took the time out of your day to let us know. Thank you again, Courtney
I purchase all of my jerseys from fanatics and they always arrive on time and in the most perfect condition. I will continue to order from here!
Hello Brittany! Thank you for your feedback! We are so happy to hear that you had a great experience with your recent order! We look forward to keeping you game-day ready! Courtney
Great experience, not sure what else to say since it was great.
Hello Jonathan, Thank you so much for your feedback! We are truly pleased that you had such a great experience and that you took the time out of your day to let us know. We appreciate all of the feedback we received, both positive and negative, but of course, the positive always feels best! If there is anything we can do to assist you further, please let us know. Thanks again, Sam
I've never had a serious issue with Fanatics.If there was any minor things,they took care of it quickly and fairly.I love shopping on this website(they have alot of great sales)and will continue to.
Hello Dee! Thank you so much for your feedback! We are so happy to hear that you have had great experiences with our customer support and that you took the time out of your day to let us know. We appreciate all of the feedback we received, both positive and negative, but of course the positive always feels best! If there is anything we can do to assist you further, please let us know. Thanks again. Courtney
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hello Tori, Thank you so much for the feedback! We are so happy to hear that you had such a great experience with us and appreciate you recommending us to your friends and family. Thank you so much for taking the time to let us know about your positive experience. Sincerely, Carey