From the business
Fanatics is the leading online retailer of officially licensed sports merchandise and provides the ultimate shopping experience to sports fans.
Fanatics Reviews Summary
Fanatics has a rating of 1.7 stars from 3,945 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Fanatics most frequently mention customer service, day shipping and business days. Fanatics ranks 147th among Jersey sites.
Easy to order
Arrives when promised
Carries all the team "stuff" especially the clothes items in multiple sizes.
Easy returns
From making purchases, and a one time return, my experiences with Fanatics has been very satisfying.
Hello Cef, Thank you so much for your feedback! We are truly pleased that you had such a great experience and that you took the time out of your day to let us know. We appreciate all of the feedback we received, both positive and negative, but of course, the positive always feels best! If there is anything we can do to assist you further, please let us know. Thanks again, Sam
Good quality product many selections to choose from
Hello David, Thank you for reaching out and providing your feedback regarding the quality of your recent order. We are very happy to learn you had a pleasant online experience while visiting our website. We are thankful for you. Please reach out to our team if we can be of further assistance. - Madison
Everything I have ordered has been delivered with no issues and priced reasonably.
Hello Richard, Thank you so much for your feedback! We are truly pleased that you had such a great experience and that you took the time out of your day to let us know. We appreciate all of the feedback we received, both positive and negative, but of course, the positive always feels best! If there is anything we can do to assist you further, please let us know. Thanks again, Sam
It was a little while back so I don't actually remember the specifics of the incident but I know i was happy with the result which was it should have been. I thanked your person for being so attentive to the issue!
Hello Russell. Thank you for taking the time to provide your feedback! We are so happy to hear that you had a great experience with the agent and that they were able to resolve the issue at hand. We truly value your business, and we look forward to the opportunity to serve you again soon. Sincerely, Stacy
Some of the cards were extremely off-centered. Probably not your fault but it caused me a little grief and I had to pay to ship the cards back to Topps. I sent the cards to Topps and they sent me new ones. So the shipping of this cost me money.
Always a great experience and satisfied. Will order more.
Hello Toni! Thank you for taking a moment to provide positive feedback. We are very grateful that you chose us for your sports gear needs! Courtney
Everything I buy it's shipped with love an care thanks so much.
Hello Marcelle S, You're welcome! I am happy to hear that the packing of your orders has been good and the items have arrived with no issues. I appreciate you taking the time to submit this review, and we look forward to serving you for all your sporting needs! Sincerely, Stacy
Easy and fast application. I love the apparel and variety available
Hello Brandon, Thank you so much for your feedback! We are truly pleased that you had such a great experience and that you took the time out of your day to let us know. We appreciate all of the feedback we received, both positive and negative, but of course, the positive always feels best! If there is anything we can do to assist you further, please let us know. Thanks again, Sam
Everything I expected. Never disappointed in my purchases. Will recommend
Hello Larry, Thank you so much for your feedback! We are so happy to hear that you had a great experience with us. Thank you for taking the time to let us know! We truly value your business, and we look forward to the opportunity to serve you again soon. Sincerely, Stacy
Shopping easy. Quick delivery. No complaints. All went well with order.
Hi Debra G! Thank you so much for taking the time to submit a review. I am very happy to hear that you were able to submit an order with no issues and that everything ordered was satisfactory. If you need anything further, please let us know. We value your business and look forward to serving you with all your future sports needs. Sincerely, Stacy
Fanatics is the only sports apparel company that I trust! They have quality products, and they always deliver on time! If you have any trouble, their customer service staff will make it right!
Hello Kenny! Thank you so much for your feedback! We are grateful that you had a great experience with our customer support and that you took the time out of your day to let us know. We appreciate all of the feedback we received, both positive and negative, but of course the positive always feels best! If there is anything we can do to assist you further, please let us know. Thanks again. Courtney
A good company with all your needs for sports merch...
Good customer service the one time a cap had a slight imperfection...easy exchange. My go to place.
Hello, Robert J. Thank you for taking the time to provide a review. We are thrilled to hear that you had a positive experience with us and that you were able to get the assistance you needed. We truly value your business, and we look forward to the opportunity to serve you again soon. Sincerely, Tina
Limited sizes for big and tall almost none when there are sales.
Good, it was delivered on time. The shirt is exactly
The correct size and it wears great
Hello Val! Thank you so much for your feedback! We are truly pleased that you had such a great experience and that you took the time out of your day to let us know. If there is anything we can do to assist you further, please let us know. Thanks again. Courtney
I've never had any problems ordering from this site
Hello Joanne, Thank you for taking the time out of your day to submit a review. I am happy to hear that you have enjoyed placing orders with us and have not experienced any issues. Thank you for being a valued Fan, and we look forward to serving you for your future sports needs. Sincerely, Stacy
Awesome team of people very professional
And helpful
Hello Harvey, Thank you for expressing your positive feedback regarding our team. I am happy to learn you had a satisfactory experience. We appreciate you. Please reach out if we can be of any assistance. -Madison
My hat arrived 2 days early and less than 24 hours after ordering!
Hello Jeff! Thank you for your feedback! We are so happy to hear that you had a great experience with your recent order! We look forward to keeping you in the game! Courtney
I have never had a bad experience with Fanatics. Excellent service and quality with each item I have
Ordered. Delivery is fast and always packed to perfection. Thank you for doing such a great job!
Hello Reesa! Thank you for taking a moment to provide positive feedback. We are very grateful that you chose us for your sports gear needs! Courtney
The only issue is the hoodie is Cotton so when washed it will have to be hung up to dry so it won't shrink.
Hello Chris, Thank you so much for your feedback! We are truly pleased that you had such a great experience and that you took the time out of your day to let us know. We appreciate all of the feedback we received, both positive and negative, but of course, the positive always feels best! If there is anything we can do to assist you further, please let us know. Thanks again, Sam
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hello Barbara! Thank you so much for the feedback! We are so happy to hear that you had such a great experience shopping with us! Thank you so much for taking the time to let us know about your positive experience. Courtney