Fanatics is the leading online retailer of officially licensed sports merchandise and provides the ultimate shopping experience to sports fans.
Fanatics has a rating of 1.7 stars from 3,945 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Fanatics most frequently mention customer service, day shipping and business days. Fanatics ranks 147th among Jersey sites.
He always alerts me on what Fanatics has available personally for me where it relates to the Cleveland Browns game used merchandise.
Always a job well done by Fanatics. They never screw up my order and I'm always satisfied.
Hello Patricia! Thank you for your feedback! We are so happy to hear that you had a great experience with getting your merchandise from us! We look forward to keeping you in the game! Courtney
I bought a L then M and finally a S in a Niner Sweatshirt and it was so easy to call and get a return label.
Hello Craig-Jennifer! We sincerely appreciate your business and your valuable feedback! Your satisfaction is what drives us, and we can’t wait to welcome you back for another outstanding experience. Thanks again, Courtney
So i live in italy and am a huge 49ers fan (from canada), & fanatics international has been a game changer. Items are delivered fast, and i truly love the outfits. My fav swears ever (just super comfy)! I also am constantly getting compliments. Overall very happy with the fanatics vibe these days
Hello Crystal! Thank you so much for your feedback! We are so happy to hear that you have had great experiences with our customer support and that you took the time out of your day to let us know. We appreciate all of the feedback we received, both positive and negative, but of course the positive always feels best! If there is anything we can do to assist you further, please let us know. Thanks again. Courtney
Love this shirt. Good price and timely delivery! The shirt is great quality and looks just like the picture in the website! Beautiful graphics
Hello Debbie! Thank you for your feedback! We are so happy to hear that you had a great experience with getting your merchandise from us! We look forward to keeping you in the game! Courtney
Easy ordering, fast delivery, quality product, variety of choices
Hello Connie! Thank you again for your 5-star rating and for being an amazing part of our journey. Your continued support means everything to us, and we can’t wait to exceed your expectations every time you choose us. Thanks again, Courtney
Excellent from start to finish it was great to find this card
Hello Mike! Thank you for taking a moment to provide positive feedback. We are very grateful that you chose us for your trading card needs! Courtney
Great products & service. Would like more sales & free shipping.
Hello Martin! Thank you for reaching out, and we are grateful for the positive feedback! Courtney
Very good experience. Fast shipping, authentic item, good quality. #1
Hello Guillaume! Thank you for taking a moment to provide positive feedback. We are very grateful that you chose us for your sports gear needs! Courtney
Everything is always great. It is easy to order, easy checkout, good prices and deals.
Hello Granmom! Thank you for reaching out, and we are grateful for the positive feedback! Courtney
I have never had any problems with ordering anything from Fanatics. The ordering is so easy, and it gets here when it is supposed to or even before, I like that.
Hello Jerry! We sincerely appreciate your business and your valuable feedback! Your satisfaction is what drives us, and we can’t wait to welcome you back for another outstanding experience. Thanks again, Courtney
Good quality and fast shipping will look to order again for me and family
Hello Francois! Thank you for your feedback! We are so happy to hear that you had a great experience with getting your merchandise from us! We look forward to keeping you in the game! Courtney
The fitted caps are excellent as far as fit is concerned
Hello David! Thank you for taking a moment to provide positive feedback. We are very grateful that you chose us for your sports gear needs! Courtney
My order was placed, I received an Immediate update, & my item arrived as advised, I had zero issues & will order again.
Great experience with the product and it came in time.
Hello Chavela,
Thank you for taking the time to leave us this nice review! We truly appreciate these kind words and look forward to the opportunity to serve you again in the future! Thanks, Shane
I really enjoy shipping here. All the sports stuff you want is here and competitive pricing.
Hello Justin! Thank you again for your 5-star rating and for being an amazing part of our journey. Your continued support means everything to us, and we can’t wait to exceed your expectations every time you choose us. Thanks again, Courtney
I like to shop Fanatics.com online. I shop the clearance and sales products. In the past I have purchased t-shirts, hats, baseballs, and handbags. The products are very good quality. The products display a sports teams logo and name. I have the products mailed to my home address. Sometimes the shipping can take over five working days. The products always arrive in perfect condition.
Hello Melissa,
Thank you so much for your feedback! We are truly pleased that you had such a great experience with our sale and clearance items and that you took the time out of your day to let us know. If there is anything we can do to assist you further, please let us know.
Thanks again, Carey
Fanatics offers a wide variety of products for my favorite teams.
Hello D.K., Thank you so much for your feedback! We appreciate you taking the time to let us know we are doing a good job. If you ever need anything in the future, please feel free to reach out. Thanks, Carey
Great clothes and very good sales! Comfortable soft material! I love my polyester and cotton blend! Very quick and good delivery
Hi, Regina. Thank you for sharing your feedback with us! We truly appreciate you taking the time out of your day to share. Thank you, Jordan.
Good turn around time, packages and items were good quality
Hello Judith,
Thank you so much for the positive review! We truly appreciate the kind words and hope you enjoy your items! Thanks again, Shane
Answer: I have no experience ordering from Australia so I'm afraid I will be of no help. I do agree that the holiday will add a little extra time but I don't believe it's as bad as everyone is saying. I don't know why I had such a good experience with them when it sounds like everyone else is angry with them. I'm curious to see how it goes for you.
Answer: Good luck. I just kept getting stupid answers until I filed a BBB complaint. Then I got instant satisfaction.
Answer: Hello Timo, Thank you for your feedback. We appreciate your business! Mike, Shannon, and Brad -- We would love to have an opportunity to work with you each regarding your less-than stellar experiences. Please provide your order numbers so that we may research and work on resolving your poor experiences! We value each of you and hope you will give us an opportunity to make this right.
Answer: No kidding. These fools are liars and thieves. They literally have fulltime dedicated employees who monitor sites like SiteJabber to provide responses to all the well deserved, nasty Fanatics reviews. It is entirely likely that any and all positive reviews touting their customer service are internally generated by their own employees. Write letters to your licensing body whether it be NFL or MLB and let them know about Fanatics and their FRAUDULENT and DECEPTIVE business practices. Fanatics should be glossed as Fraudnatics. BUYER BEWARE!
Answer: Hello, Thank you for reaching out to us. When an item is found to be out of stock the money is refunded back to the original form of payment. In addition, we issue a store credit on top of this for the inconvenience.
Answer: I would not worry to much about the negative feedback. You should get your items delivered to you with no problem. It might take a little time to be delivered but I had no problems with fanatics.
Answer: Please provide us with the contact information we can best reach you with so that we can pass this along. Julia.
Answer: Thank you for your correspondence. I am very sorry that you had this issue with the item. If you could please private message me your order number so I can take a further look?
Answer: Hello, thank you for reaching out. Upon reviewing your orders should arrive no later than December 13,2017.
Answer: Thank you for reaching out Michael. Refunds can take 2-7 business days for the refund to reflect back on the form of payment that was used at checkout. Thanks, Cayla
Hello David! Thank you for taking a moment to provide positive feedback. We are very grateful that you chose us for your sports gear needs! Courtney