business logo of Fanatics

FanaticsReviews 3,945

1.7

From the business

Fanatics is the leading online retailer of officially licensed sports merchandise and provides the ultimate shopping experience to sports fans.


fanatics.com
Founded in 1995
Jacksonville, FL, United States
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Fanatics Reviews Summary

Fanatics has a rating of 1.7 stars from 3,945 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Fanatics most frequently mention customer service, day shipping and business days. Fanatics ranks 147th among Jersey sites.

service
910
value
627
shipping
699
returns
508
quality
538
This company responds to reviews on average within 1 day
Ohio
1 review
0 helpful votes
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He always alerts me on what Fanatics has available personally for me where it relates to the Cleveland Browns game used merchandise.

Date of experience: November 11, 2023
Nigel P. — Fanatics Rep
over a year old

Hello David! Thank you for taking a moment to provide positive feedback. We are very grateful that you chose us for your sports gear needs! Courtney

South Carolina
2 reviews
0 helpful votes
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Always efficient
November 11, 2023

Always a job well done by Fanatics. They never screw up my order and I'm always satisfied.

Date of experience: November 11, 2023
Nigel P. — Fanatics Rep
over a year old

Hello Patricia! Thank you for your feedback! We are so happy to hear that you had a great experience with getting your merchandise from us! We look forward to keeping you in the game! Courtney

California
2 reviews
0 helpful votes
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Great Customer Service
November 11, 2023

I bought a L then M and finally a S in a Niner Sweatshirt and it was so easy to call and get a return label.

Date of experience: November 11, 2023
Nigel P. — Fanatics Rep
over a year old

Hello Craig-Jennifer! We sincerely appreciate your business and your valuable feedback! Your satisfaction is what drives us, and we can’t wait to welcome you back for another outstanding experience. Thanks again, Courtney

Italy
1 review
0 helpful votes
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Just the best swag
November 11, 2023

So i live in italy and am a huge 49ers fan (from canada), & fanatics international has been a game changer. Items are delivered fast, and i truly love the outfits. My fav swears ever (just super comfy)! I also am constantly getting compliments. Overall very happy with the fanatics vibe these days

Date of experience: November 11, 2023
Nigel P. — Fanatics Rep
over a year old

Hello Crystal! Thank you so much for your feedback! We are so happy to hear that you have had great experiences with our customer support and that you took the time out of your day to let us know. We appreciate all of the feedback we received, both positive and negative, but of course the positive always feels best! If there is anything we can do to assist you further, please let us know. Thanks again. Courtney

Illinois
1 review
0 helpful votes
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Great Blackhawks Shirt
November 11, 2023

Love this shirt. Good price and timely delivery! The shirt is great quality and looks just like the picture in the website! Beautiful graphics

Date of experience: November 11, 2023
Nigel P. — Fanatics Rep
over a year old

Hello Debbie! Thank you for your feedback! We are so happy to hear that you had a great experience with getting your merchandise from us! We look forward to keeping you in the game! Courtney

Oklahoma
1 review
0 helpful votes
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Always good to do business here
November 11, 2023

Easy ordering, fast delivery, quality product, variety of choices

Date of experience: November 11, 2023
Nigel P. — Fanatics Rep
over a year old

Hello Connie! Thank you again for your 5-star rating and for being an amazing part of our journey. Your continued support means everything to us, and we can’t wait to exceed your expectations every time you choose us. Thanks again, Courtney

California
1 review
0 helpful votes
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Cards
November 11, 2023

Excellent from start to finish it was great to find this card

Date of experience: November 11, 2023
Nigel P. — Fanatics Rep
over a year old

Hello Mike! Thank you for taking a moment to provide positive feedback. We are very grateful that you chose us for your trading card needs! Courtney

Michigan
1 review
0 helpful votes
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Great products & service.
November 11, 2023

Great products & service. Would like more sales & free shipping.

Date of experience: November 11, 2023
Nigel P. — Fanatics Rep
over a year old

Hello Martin! Thank you for reaching out, and we are grateful for the positive feedback! Courtney

Canada
1 review
0 helpful votes
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#1
November 11, 2023

Very good experience. Fast shipping, authentic item, good quality. #1

Date of experience: November 11, 2023
Nigel P. — Fanatics Rep
over a year old

Hello Guillaume! Thank you for taking a moment to provide positive feedback. We are very grateful that you chose us for your sports gear needs! Courtney

New York
2 reviews
0 helpful votes
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Granmom
November 11, 2023

Everything is always great. It is easy to order, easy checkout, good prices and deals.

Date of experience: November 11, 2023
Nigel P. — Fanatics Rep
over a year old

Hello Granmom! Thank you for reaching out, and we are grateful for the positive feedback! Courtney

Texas
1 review
0 helpful votes
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FANATICS IS GREAT.
November 11, 2023

I have never had any problems with ordering anything from Fanatics. The ordering is so easy, and it gets here when it is supposed to or even before, I like that.

Date of experience: November 11, 2023
Nigel P. — Fanatics Rep
over a year old

Hello Jerry! We sincerely appreciate your business and your valuable feedback! Your satisfaction is what drives us, and we can’t wait to welcome you back for another outstanding experience. Thanks again, Courtney

Canada
1 review
0 helpful votes
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Fast shipping and good quality
November 11, 2023

Good quality and fast shipping will look to order again for me and family

Date of experience: November 11, 2023
Nigel P. — Fanatics Rep
over a year old

Hello Francois! Thank you for your feedback! We are so happy to hear that you had a great experience with getting your merchandise from us! We look forward to keeping you in the game! Courtney

Colorado
1 review
0 helpful votes
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Their Caps Are Great
November 18, 2023

The fitted caps are excellent as far as fit is concerned

Date of experience: November 11, 2023
Nigel P. — Fanatics Rep
over a year old

Hello David! Thank you for taking a moment to provide positive feedback. We are very grateful that you chose us for your sports gear needs! Courtney

Canada
1 review
0 helpful votes
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Exactly as advertised
November 10, 2023

My order was placed, I received an Immediate update, & my item arrived as advised, I had zero issues & will order again.

Date of experience: November 10, 2023
North Carolina
1 review
0 helpful votes
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Great experience
November 9, 2023

Great experience with the product and it came in time.

Date of experience: November 9, 2023
Nigel P. — Fanatics Rep
over a year old

Hello Chavela,
Thank you for taking the time to leave us this nice review! We truly appreciate these kind words and look forward to the opportunity to serve you again in the future! Thanks, Shane

Virginia
2 reviews
0 helpful votes
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I really enjoy shipping here. All the sports stuff you want is here and competitive pricing.

Date of experience: November 9, 2023
Nigel P. — Fanatics Rep
over a year old

Hello Justin! Thank you again for your 5-star rating and for being an amazing part of our journey. Your continued support means everything to us, and we can’t wait to exceed your expectations every time you choose us. Thanks again, Courtney

New Mexico
1 review
0 helpful votes
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Fanatics.com shopping
November 9, 2023

I like to shop Fanatics.com online. I shop the clearance and sales products. In the past I have purchased t-shirts, hats, baseballs, and handbags. The products are very good quality. The products display a sports teams logo and name. I have the products mailed to my home address. Sometimes the shipping can take over five working days. The products always arrive in perfect condition.

Date of experience: November 9, 2023
Nigel P. — Fanatics Rep
over a year old

Hello Melissa,
Thank you so much for your feedback! We are truly pleased that you had such a great experience with our sale and clearance items and that you took the time out of your day to let us know. If there is anything we can do to assist you further, please let us know.
Thanks again, Carey

North Carolina
1 review
0 helpful votes
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Great product selection.
November 9, 2023

Fanatics offers a wide variety of products for my favorite teams.

Date of experience: November 9, 2023
Nigel P. — Fanatics Rep
over a year old

Hello D.K., Thank you so much for your feedback! We appreciate you taking the time to let us know we are doing a good job. If you ever need anything in the future, please feel free to reach out. Thanks, Carey

Pennsylvania
1 review
0 helpful votes
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Great prices & comfy material
November 9, 2023

Great clothes and very good sales! Comfortable soft material! I love my polyester and cotton blend! Very quick and good delivery

Date of experience: November 9, 2023
Nigel P. — Fanatics Rep
over a year old

Hi, Regina. Thank you for sharing your feedback with us! We truly appreciate you taking the time out of your day to share. Thank you, Jordan.

Arizona
1 review
0 helpful votes
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Good Experience
November 9, 2023

Good turn around time, packages and items were good quality

Date of experience: November 9, 2023
Nigel P. — Fanatics Rep
over a year old

Hello Judith,
Thank you so much for the positive review! We truly appreciate the kind words and hope you enjoy your items! Thanks again, Shane