business logo of Fanatics

FanaticsReviews 3,945

1.7

From the business

Fanatics is the leading online retailer of officially licensed sports merchandise and provides the ultimate shopping experience to sports fans.


fanatics.com
Founded in 1995
Jacksonville, FL, United States
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Fanatics Reviews Summary

Fanatics has a rating of 1.7 stars from 3,945 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Fanatics most frequently mention customer service, day shipping and business days. Fanatics ranks 147th among Jersey sites.

service
910
value
627
shipping
699
returns
508
quality
538
This company responds to reviews on average within 1 day
Georgia
1 review
0 helpful votes
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Order Complete Satisfaction
November 11, 2023

I've ordered certain caps for myself and my family and is completely satisfied. What I've ordered is what I got... PERIOD!

Date of experience: November 11, 2023
Nigel P. — Fanatics Rep
over a year old

Thank you so much for the feedback! We are so happy to hear that you had such a great experience with your most recent order with us! Thank you so much for taking the time to let us know about your positive experience.

Texas
1 review
0 helpful votes
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Great
November 11, 2023

Great service and the package came in a timely manner.

Date of experience: November 11, 2023
Nigel P. — Fanatics Rep
over a year old

Hello Jose,
Thank you so much for the nice review! We truly appreciate the time you took to leave us this kind review, and we hope we have the opportunity to serve you again in the future! Thanks again, Shane

California
1 review
0 helpful votes
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Fanatics
November 11, 2023

I use this site a lot. Good inventory and great prices.

Date of experience: November 11, 2023
Nigel P. — Fanatics Rep
over a year old

Hello Sandra! Thank you for taking a moment to provide positive feedback. We are very grateful that you chose us to shop for your sports gear needs! Courtney

Pennsylvania
1 review
0 helpful votes
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Wonderful!
November 11, 2023

I ordered and it arrived within 3 days! Job well done!

Date of experience: November 11, 2023
Nigel P. — Fanatics Rep
over a year old

Hello Edward! Thank you for your feedback and for choosing us for your sports gear needs. Your feedback motivates us to keep raising the bar and sets the standard for excellence in everything we do. Thanks again, Courtney

Connecticut
1 review
0 helpful votes
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Great experience
November 11, 2023

Overall a great experience with delivery, refunds and definitely merchandise

Date of experience: November 11, 2023
Nigel P. — Fanatics Rep
over a year old

Hello Randy! Thank you for your feedback! We are so happy to hear that you had a great experience shopping with us! We look forward to keeping you game-ready! Courtney

Massachusetts
1 review
0 helpful votes
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Best products
November 11, 2023

It was new to me it was easy to order your clothes are very well made I

Date of experience: November 11, 2023
Nigel P. — Fanatics Rep
over a year old

Hello Trevor! Thank you for your feedback! We are so happy to hear that you had a great experience receiving our merchandise! We look forward to keeping you game-ready! Courtney

North Carolina
1 review
0 helpful votes
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Fantastic Customer Service!
November 11, 2023

Fantastic as always! I have ordered many times, and will continue to use the site. I was also very impressed with their customer service!

Date of experience: November 11, 2023
Nigel P. — Fanatics Rep
over a year old

Hello Ryan, I appreciate you taking a moment to share your positive experience. It is our number-one priority to provide the best service possible. We appreciate you and your business; please do not hesitate to reach out if we can be of further assistance. -Madison

Arizona
1 review
0 helpful votes
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Poor quality material
December 4, 2023

Last 2 purchase item was so bad and it is not reciprocating the value against the product quality. Very deceiving online photo.

Date of experience: November 11, 2023
Ireland
1 review
0 helpful votes
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Excellent
November 11, 2023

Excellent service I'm very happy highly recommend this company

Date of experience: November 11, 2023
Nigel P. — Fanatics Rep
over a year old

Hello Angeline! Thank you for your 5-star rating and for being an amazing part of our journey. Your continued support means everything to us, and we can’t wait to exceed your expectations every time you choose us. Thanks again, Courtney

New York
1 review
0 helpful votes
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Great service
November 11, 2023

Quick and efficient, everything went great. Ordering again

Date of experience: November 11, 2023
Nigel P. — Fanatics Rep
over a year old

Hello Vincent! Thank you for your feedback! We are so happy to hear that you had a great experience with getting your merchandise from us! We look forward to keeping you game-ready! Courtney

Ohio
2 reviews
0 helpful votes
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Great product
November 11, 2023

Great site to find the size you need. Fast delivery.

Date of experience: November 11, 2023
Nigel P. — Fanatics Rep
over a year old

Hello Stephanie! Thank you for taking a moment to provide positive feedback. We are very grateful that you chose us for your sports gear needs! Courtney

Pennsylvania
1 review
0 helpful votes
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The items that were ordered were shipped correctly on time and at a reasonable price

Date of experience: November 11, 2023
Nigel P. — Fanatics Rep
over a year old

Hello Bill! Thank you for reaching out, and we are grateful for the positive feedback! Courtney

Florida
1 review
0 helpful votes
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Easy to shop, Great customer service!
November 11, 2023

I've been a customer for at least 14 years. Website is easy to navigate, products are well made & there is a WIDE variety to choose from. The customer service has been excellent! Frequent sales & "Fan Cash" offers are also motivating factors!

Date of experience: November 11, 2023
Nigel P. — Fanatics Rep
over a year old

Thank you for sharing your insightful and glowing feedback regarding our team, products, and webstore. I am elated to learn you have been a loyal fan, and we appreciate you! We love to hear from you. Please contact our team if you need further assistance. -Madison

Kentucky
1 review
0 helpful votes
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Awesome hats
November 11, 2023

All the hats l got was great they are AA+ and great looking and graphics and quality of them.

Date of experience: November 11, 2023
Nigel P. — Fanatics Rep
over a year old

Hello Harvey! Thank you for your feedback and for choosing us for your sports gear needs. Your feedback motivates us to keep raising the bar and sets the standard for excellence in everything we do. Thanks again, Courtney

Florida
1 review
0 helpful votes
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Great merch
December 4, 2023

Outstanding quality and fast shipping! Real happy with my new hoodie. Had recommended already to a couple friends

Date of experience: November 11, 2023
Alabama
1 review
0 helpful votes
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No problems at all love it thank you for your time and great products

Date of experience: November 11, 2023
Nigel P. — Fanatics Rep
over a year old

Hello Chris! We truly appreciate your business and your valuable feedback! Your satisfaction is what drives us, and we can’t wait to welcome you back for another outstanding experience. Thanks again, Courtney

Massachusetts
1 review
0 helpful votes
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Great product!
November 11, 2023

Web site was easy to use, competitive prices, and great quality

Date of experience: November 11, 2023
Nigel P. — Fanatics Rep
over a year old

Thank you for taking the time to express your positive feedback regarding your online experience on our webstore. We are pleased to learn that you are enjoying our prices, inventory, and website. We aim to create a pleasant shopping experience and look forward to providing great service. Please do not hesitate to contact our team for further assistance. -Madison

New York
1 review
0 helpful votes
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Happy
November 11, 2023

Always excellent products, true to size and stylish!

Date of experience: November 11, 2023
Nigel P. — Fanatics Rep
over a year old

Hello Tamra! Thank you for your feedback and for choosing us for your sports gear needs. Your feedback motivates us to keep raising the bar and sets the standard for excellence in everything we do. Thanks again, Courtney

Canada
1 review
0 helpful votes
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Luv the product
November 11, 2023

Easy sight to find what I was looking for by category and leagues

Date of experience: November 11, 2023
Nigel P. — Fanatics Rep
over a year old

Hello Ronald! Thank you for reaching out, and we are grateful for the positive feedback! Courtney

South Carolina
1 review
0 helpful votes
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Complete Satisfaction
November 11, 2023

We are from Ohio but live in SC now! Our order was quick & correct! I will definitely order from fanatics again! This was my 3rd order!

Date of experience: November 11, 2023
Nigel P. — Fanatics Rep
over a year old

Thank you for taking a few moments to share your positive experiences regarding our team and our gear. I am delighted to know you are enjoying the products and plan on visiting our webstore in the future. Our team looks forward to providing the best service possible. Please reach out if we can be of any assistance. -Madison