From the business
Fanatics is the leading online retailer of officially licensed sports merchandise and provides the ultimate shopping experience to sports fans.
Fanatics Reviews Summary
Fanatics has a rating of 1.7 stars from 3,945 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Fanatics most frequently mention customer service, day shipping and business days. Fanatics ranks 147th among Jersey sites.
Site easy to navigate. Prompt delivery. Not a fan of limited time to complete the process, but everything else works well.
Good deals and good quality for a good price. They have everything to choose from also.
Awe! Thank you so much, Ronnie! We appreciate your feedback. Sincerely, Jordan.
Fanatics is the only place to grab exclusive gear of all your favorite sports team. $#*!'s Sporting Goods has limited choice compared to Fanatics.
Hi Daniel. We are happy to hear that we have been able to keep your game ready. We appreciate you letting us know, and we look forward to working with you again. Sincerely, Morgan
Everytime i have ordered anything, all of my products have been delivered in a prompt time limit
Hello Stephen. We are overjoyed to hear that your experience has been a great one. We appreciate your feedback and truly look forward to having the opportunity to serve you again soon. Sincerely, Morgan
Most of the t-shirts on fanatics are sized very poorly. I wear an XL from most brands. The xl is tight and the 1x is huge. 2nd time I have purchased and returned from them. Out $20 for trying their poor fitting brands.
Extremely poor quality cotton, fits small in shoulders. Also they do not mention costs $9.99 to return items
While your email says my item was delivered, it was not. Sometimes the USPS is poor in my area, so hoping it comes on the next mail delivery.
Easy searches for specific teams and have always found something suitable. Love the sales as well!
Thank you for your feedback! We are excited that we can keep you in the game! We look forward to providing you with everything you could want to keep your team spirit as high as it can go. Noah
Easy to navigate and placing an order was user friendly.
Easy to navigate and make purchases. Prices are very reasonable and good selection.
Thank you for your review. We strive to make every experience with our fans a positive one. We look forward to keeping you off the bench in the future. Noah
It was easy to order two shirts, it took a week to get the first one and 10 days to get the second on in. The timeframe on delivery is what lost this transaction a star, from a company this large and being charged $8 for shipping and another $2 for handling, I expect better on delivery especially for the lack of weight in the shipment.
Hello Matthew,
Thank you so much for the nice review! We truly value your business as a customer and appreciate your kind words as well! Thanks again, Shane
The ordering experience was fine and delivery very fast. However, merchandise (Texas A&M waste paper basket) was scratched and in bad condition.
Price was decent and the delivery was timely and I love the hats
Hello Thomas, Thank you so much for the feedback! We are so happy to hear that you had such a great experience with your most recent order with us! Thank you so much for taking the time to let us know about your positive experience. If you ever need any assistance in the future, please reach out to us. Thanks, Carey
Fanatics always has enough items for my team and they seem to have sales and promos quite often. I always find something here. And rewards, too!
Hello Kathleen,
Thank you so much for the positive review! We are glad to hear you enjoyed your experience with us, and are grateful for the feedback! Thanks again, Shane
Order was delivered fast
Product had no damage
Discount codes given for next purchase
Thank you so much for the feedback! We are so happy to hear that you had such a great experience with your most recent order with us! Thank you so much for taking the time to let us know about your positive experience. If you ever need any assistance, please feel free to reach back out. Thanks, Carey
Great value for money and quick delivery I'll be back soon and tell my friends about fanatics
Thank you for your review. We are glad we could keep you in the game and look forward to playing another inning with you. Noah
So easy to shop, buy and return. Customer service really good
Thank you so much for the feedback! We are so happy to hear that you had such a great experience with us! Thank you so much for taking the time to let us know about your positive experience.
Items indexed arrived within 3 days. Very happy with their products
Hello Diane,
Thank you so much for the feedback! We are so happy to hear that you had such a great experience with your most recent order with us! Thank you so much for taking the time to let us know about your positive
Experience. Thanks again, Shane
I peruse Fanatics and have purchased several items from my favorite sports teams. I have to stay on the site continually to monitor for when the items I want are availalable at a discounted rate. Personally I think miost of the items are over prices. If they are reduced 25% the shipping, handling fee(1.99 which is ridiculous, and tax cause the savings to be minimal. Example a 44$ item discounted to 33 dollars still costs around 44 after shipping, tax and a handling fee. Why is there a handling fee. I makes no sense so I chatted online with someone and they said it is Standard Operating Procedure.
I am able to get a few items that I like but I think the costs keep climbing and the discounts keep getting smaller. On a few occassions Fanatics will make the price down $44 to $33 but will give me a $10 fan cash to spend in a very short time frame so I can actually get the $44 item for about 32 with the 10 in fancash. Thanks for the 10 Fan cash Fanatics, it is most appreciated
Hello David, Thank you so much for reaching out about your experience. We apologize for any confusion with our handling fee; that fee is standard on all orders to cover the labor costs for picking and packaging your orders at the warehouse. We appreciate all of the feedback we received, both positive and negative, but of course the positive always feels best! Thank you so much for taking the time to let us know about your positive experience. If you ever need any assistance, please feel free to reach out to us. Thanks, Carey
Lots of variety and additional promotional discounts on many. Many items.
They always have great sale prices. Good variety to choose from. Ships quickly. Good quality products.
Hello Peggy, Thank you so much for your feedback! We are so happy to hear about your experience. If there is anything we can do to assist you further, please let us know. Thanks again Carey
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hello Catherine, Thank you so much for your feedback! We appreciate you taking the time to share your experience. If you ever need any assistance, please feel free to reach out. Thank you, Carey