Family Dollar

Never go to family dollar in chubbuck, Idaho the workers rip you off. They apply amounts that you didn't want. They don't listen. Every time I Go there some sale associates f**k me over. I now never to go there again. They should shut there doors.

We own retail property across the street from Family Dollar, 2594 Main Street, Springfield, MA. The store is always littered with loose garbage in front of the store and throughout the parking lot. On a windy day, the trash makes its way to neighboring properties. A store is only as good as its manager. This store has very poor to non existent management. No one policing grounds in the morning. No one answers the phone. Not a single trash receptable was placed outside when the store was constructed. If you want to make money off of poor people or low income communities, those poor people become your customers. A good business model may be to treat your customers and surrouding community with a bit more dignity, not contribute to their poverty.

So this manager at the montana location on east El Paso TX. Kicked me out as soon as she saw me for no reason. You can see everything through cameras. She pulled a spray from my hand and was kicking me out all the way to the door and told me ugly words. You can see in the camera that i clearly did not do anything. Very horrible and very unprofessional of her. Her name is Rocio and she is the general manager. Very unprofessional of Family dollar if she's the one who runs the store.

I have been visiting the Family Dollar store on 400 Oberlin Rd. In Elyria, Ohio for 8 years. I have always found the cashiers to be helpful and professional. But a few years ago a new Cashier was hired for the day shift. This woman is very rude. She constantly talks with other Cashiers while attending to the customers. She used foul language and will even talk on her phone while ringing the customer up. The only people she greets happily as they enter the store are her neighborhood friends.

A 15 year old boy Jaheim Mcmillan was shot outside the family dollar in Missisipi by officer Bryan L. Watson. Jaheim was unarmed an innocent but this racict officer killed him for no reason. The family dollar refuses to give his family am unedited video security footage of that moment. They are covering up a murder of an innocent person. We demand justice. $#*! this company.

I left a bag behind because cashier never told me it was sitting right next to her! I finally realize my husband did not bring it in and i never got it I go back to get it! The two cashiers were rude saying well it was right here Well really then why didn't you tell me! Then on top of that they insisted one bottle was smaller when it was not! Im ready to leave and she tells me $ 11.00 im no i already Paid for it! Her staring at me rudely! And she knew shd says Well it was sitting here for 2 days Really! Her being rude! What happened to good customer service They should fire both of those cashiers! And i was ripped off i had to take a smaller bottle then i got she could of looked up my receipt with my phone numbe if they wanted to see me Happy lesson learned check for everything here before paying

So tired of going to the hutchins texas store and them on there phone they don't get off there phone to even say thank you and don't have time from talking on phone are texting to even speak to the customer the breaking all phone policy if I need to go to a different store to get customer curiosity please let me know 972=338=0634

The crank head manger wanted to yell out across the sells floor telling me I couldn't have my service dog with me! Well the hell with her! Hopefully corporate handles her! She needs to be worried about a k9 not a service dog! Plus when did family dollar start letting you boyfriend or husband hang out on your job

I live in the Cincinnati, Ohio area.
I am making a complaint against
Store#8530, located at 409 W Kemper Rd., Cincinnati, Ohio *******.
Whenever I purchase Brim's Fried Pork Cracklin Stripes, your #8530 store charge $0.15 more per pack than all the other stores in the Cincinnati area.
I would appreciate it you would check into this matter. I am a senior citizen and I need to use my money wisely.
The reason I go to that particular store is because I am unable to get transportation to one of the other stores. I would appreciate if you could make this matter a priority for you.
Thank you in advance.
J M Grant

I had a very good experience at family dollar and dollar tree in Lincoln in Alabama. This lady, I think her name is Connie she was very very helpful and I just wanted to give a shout -out to the wonderful lady. Thank you.

WOMAN FILLS UP BUGGY PUTTING ALL FOOD ON COUNTER. SHE LEAVES OTHER ITEMS IN BUGGY, THAT WAY ALL THE BAGS WILL COVER THEM AND CASHIER CAN'T SEE OVER THE COUNTER SO THEY DON'T NOTICE MORE ITEMS. THIS LADY WALKS OUT THE STORE SHOPLIFTING. MORE CAMERAS SHOULD BE IN PLACE, MAINLY OUTSIDE THE REGISTER OVER THE CUSTOMER TO READ THE BUGGY ITEMS. I WAS POINTING TO THE LADY AND HER ITEMS AND SHE TURNED HER HEAD. I WALKED OUT THE DOOR SAYING LET ME FIND THE PHONE NUMBER TO CALL STORE MANAGER WHILE SHE STOOD THERE, SHE PROBABLY WAS WAITING ON ME TO LEAVE, BECAUSE WHEN I WAS LEAVING, SHE STARTED TOWARD DOOR AND PULLED HER CAR UP SINCE SHE COULDN'T BRING BUGGY OUT. WE ALL PAY FOR SHOPLIFTERS, BEAWARE OF THIS CRIME CASHIERS SHOULD CHECK THE BUGGY TO MAKE SURE ALL ITEMS ARE PAID FOR. OLD NATIONAL HIGHWAY, GEORGIA!

The store is a mess all the time. There was a sale ad and when I got to the store it was not the same price. When I asked the sales clerk whey, they could not explain whey even with the ad right in front of them. I asked to speak with a manager and they said call back tomorrow. I did and the manager still did not know the answer to my question. He said come in tomorrow to speak to the supervisor... when I came in the same person who was on the phone said that he still did not have the answer and that the supervisor was not here I gave him my name and phone number and to this day I have still not received a response... I have done 2 surveys and said I wanted to be contacted and still no contact.

First of all let me start by saying I been in customer service for over 20 years including managing family dollar. The service and etiquette is definitely missing and has been since our team left. This store can't remember store# but 4602 e ponce de Leon in clarkston yall should be shamed. Casjiers on phone, speaker mind u while ringing customers up. No professionalism and no help. $5 coupon off never works at this location and no damn assist. Yes it's simple to go to another one but try fixing the brokenness at this location. Customer service socks all across the board except the female I think is manager. Been wanting to complain but I try not to, the cashier this morning 11-26 has an accent and was there alone, talking on the phone and customers should never know that mind u! Just unbelievable ‍

If anyone, anyone, anytime. Has tried to contact family dollar corporate on down, knows what i mean.there's absolutely no way, no how to contact them. It's only thru attorneys and perseverance can you get ANYWHERE- with this company. Filing a lawsuit is best. They absolutely have taken the position of: hire attorneys and fight whatever- than answer anyones rightful claims! I was tackled today Outside of a family dollar in providence, RI!. Over an alleged bag of cool ranch Doritos! That I had absolutely paid for! And there's no recompense?! It's absolutely not my fault that they hire untrained and untrainable high school drop-outs to manage a store!

In July of the previous year I ordered an ironing board online from Family Dollar but they failed to send me a confirmation email notifying me of its arrival. Because of Covid, many orders have been delayed so I understood and patiently waited. Weeks went by until I finally called the store and the manager Phoebe stated that it arrived weeks earlier but that she didn't have my phone number to notify me. However, Phoebe went above and beyond the call of duty to rectify the situation for me and I appreciate employees like her. She apologized even though it wasn't her fault and I spoke to her manager who also is an awesome manager. You can now gain access to any information you need from your lost or stolen smartphone using an advanced invention from mcraespy at outlook dot com for more. This is what stellar management looks like!

I was in Store Number ******* in LaBelle, Fl yesterday, and the cashier Cherita was so very helpful! She stepped from behind the counter and asked me if I needed assistance when I was looking for some medication for my grandson. She went above and beyond and deserves a raise! Please call the manager to this store location so that he/she can praise her for her assistance in making my shopping trip so pleasant! 1

I came into the store and seen the manager talking to a guy. The manager was saying " F**K this. I asked him if he was the manager ( I already knew he was) He said " Yes I am!" I said then you may want to act more professional. He said " Well if you don't like the way I run my store. Then you can get the F**K OUT!" There was a woman customer in the next aisle and she said couldn't believe how the manager talked to me. Is this the kind of people Family Dollar wants representing their stores?

I would not recommend this store if you want quality customer service. I've been calling their store for 2 days now and no one has yet to answer the phone. After the second day someone finally answered the phone at 2:45pm by just saying hello after I pressed 3 to speak with a store employee. I had to ask if they were Family Dollar. The person said hello then hung up after my question. I've been trying to call back since someone finally answered and as usual no one is answering. I don't have a car that's why I'm calling because I walked there yesterday and didn't get my question answered so I'm calling to see if I'd left something there before I walk back there again. The employees there act as though they want to be anywhere but there and an employee was just standing there eating food out of a cup while I was trying to get help. Go to the Dollar General down the street off Beltline or the store in Seagoville off Hall. Bypass this store if you want professional customer service